Property Description
Escape to a tropical paradise of white sand beaches and lush mangrove forests beside the turquoise waters of the Caribbean. Stay in all-inclusive luxury at our oceanfront Hyatt Zilara Riviera Maya, an adults-only resort surrounding you with natural beauty, serenity, and romance. Check into a swim-up suite with enchanting views of the sea or the gardens of our 70-acre property. Pick up a margarita at the beach club and dig your toes into the grains of sugar-white sand. Spend the next day indulging in skin-soothing treatments at Zen Spa. Dress up for an evening of elegant dining at one of our waterfront restaurants—and select from four fabulous restaurants and five bars and lounges to suit your current craving.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm noon |
| Year of Last Renovation: | 2022 |
| Floors: | 3 |
| Rooms: | 291 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 291 |
| Handicap Rooms: | 1 |
| Rooms with 1 Bed: | 234 |
| Rooms with 2 Beds: | 57 |
| Suites: | 97 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 9 View Spaces |
| Meeting Space: | 44499 sq. feet |
| Banquet Space: | Holds 350 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 10:00am-1:00am |
| Pool Info: | Outdoor Pool |
| Ownership: | Hyatt |
Policies / Expenses Cancellation:
Individual: 3 days prior the arrival without charge. After this period apply 1 night charge.Groups: Rooms canceled 30 days prior to group arrival date, All No Shows & Early departures are subject to a 100% the total stay. |
| Nightly Parking: | $0 |
| Total Taxes: | 16.00% |
| Total Misc Fees: | $0.00 USD
(mandatory resort fees/taxes) |
| State Tax: | 5.00% |
| Occupancy Tax: | 3.00% |
| Banquet Labor Fees: | 0.00 Per Function |
| Banquet Bartender Fees: | 20.00 Per Hour (per person) |
| Avg. Continental Breakfast Cost: | 30.00 Per Person (per private event) |
| Avg. Plated Breakfast Cost: | 45.00 Per Person (per private event) |
| Avg. Buffet Breakfast Cost: | 45.00 Per Person (per private event) |
| Avg. Plated Lunch Cost: | 45.00 Per Person (per private event) |
| Avg. Buffet Lunch Cost: | 45.00 Per Person (per private event) |
| Avg. Boxed Lunch Cost: | 29.00 Per Person |
| Avg. Plated Dinner Cost: | 65.00 Per Person (per private event) |
| Avg. Buffet Dinner Cost: | 65.00 Per Person (per private event) |
| Morning Break Cost: | 20.00 Per Person |
| Afternoon Break Cost: | 20.00 Per Person |
| Banquet Reception w Hors d'oeuvres: | 38.00 Per Person/Per Hour |
Amenities / Features
Airport & Shuttle Information
Cancun International Airport, 35 minutes from the hotel.
Local Shuttle Info: 15 US one way to 5th Avenue (down town) 10 minutes far from the hotel
Breakfast Information
All inclusiveFour restaurants & five bars and loungesCoffee Shop24-hour room service
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Internet / WiFI
Complimentary WiFi in all areas.
About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Suggested AI Generated Itinerary
Day 1
- Breakfast: Chez Celine - A charming French bakery offering a variety of pastries and breakfast dishes. Located 3.8 km from the hotel.
- Lunch: La Cueva del Chango - A unique restaurant serving traditional Mexican dishes in a jungle-like setting. Located 4.6 km from the hotel.
- Dinner: Oh Lala! - A popular restaurant in Playa del Carmen known for its delicious international cuisine. Located 5.2 km from the hotel.
- Activity: Xcaret Park - A popular eco-archaeological park offering a range of activities including snorkeling, swimming with dolphins, and cultural shows. Located 10.3 km from the hotel.
Day 2
- Breakfast: La Cueva del Chango - Start your day with a delicious breakfast in the beautiful jungle-like setting. Located 4.6 km from the hotel.
- Lunch: El Fogon - A local favorite for authentic Mexican street food, especially their mouthwatering tacos. Located 3.9 km from the hotel.
- Dinner: Alux Restaurant - An extraordinary dining experience inside a natural underground cave. Known for its gourmet Mexican cuisine. Located 8.7 km from the hotel.
- Activity: Tulum Ruins - Explore the ancient Mayan ruins overlooking the Caribbean Sea and learn about the fascinating history of the region. Located 63.5 km from the hotel.
Day 3
- Breakfast: La Cueva del Chango - Enjoy another delightful breakfast surrounded by nature. Located 4.6 km from the hotel.
- Lunch: La Parrilla - A lively restaurant offering traditional Mexican dishes and live music. Located 3.9 km from the hotel.
- Dinner: Harry's Prime Steakhouse & Raw Bar - Indulge in a fine dining experience with premium steaks and fresh seafood. Located 3.7 km from the hotel.
- Activity: Cenote Dos Ojos - Dive into the crystal-clear waters of this stunning cenote and explore the underwater caves. Located 56.2 km from the hotel.
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