Verified Reviews of Hometowne Suites by Red Roof Below are the verified reviews from guests that we have booked recently:
Overall Score4.0/ 5
Wish we could of just stayed but will be back soon.
22-Mar-2019 Verified Review, stayed from Fri Feb 22 to Fri Mar 22 2019 at a $48.99 average nightly rate.
"Not worth the money"
Overall Score2.0/ 5
Neighbors are loud. Kids run up and down the hallway. Kids run around the parking lot unattended. Watched a couple fight in the doorway of their room and all the way downstairs to the parking lot. The same couple fought with another room. The neighbors kids kept banging on my door and their parents did nothing. Even after I opened the door and stepped outside. The key card hardly works. This is my 3rd one and I've had to go down to the office already to get it fixed. The air conditioner/ heater smells like pee every time it kicks on. I've asked the front desk to have someone fix it already and no one has. The kitchen was dirty when I moved in. Had to go out and get cleaning supplies to scrub the whole room. It was very dirty. There was food on the kitchen walls. The toilet has black water that comes out of it from time to time. Honestly can't wait to leave.
29-Sep-2018 Verified Review, stayed from Fri Aug 31 to Sun Sep 30 2018 at a $51.14 group rate (32% discount).
Response from Management on 02-Oct-2018:
Overall Score1.0/ 5
The place is the proverbial "S hole" filthy and the staff does not seem to care. Had to have the place cleaned the first day I was there. They never changed the sheets is three weeks, had a blood sucking insect in my bed. the no smoking rule was not enforced, cigarette butts all over the place. Parking rules were not enforced either. Had to leave early in my extended stay because I could not stand it anymore. Don't stay here, Refund rules are totally unfair, be prepared to lose you money and sense of dignity.
16-Jul-2018 Verified Review, stayed from Mon May 21 to Mon Jul 16 2018 at a $43.87 group rate.
Customer Reviews of Hometowne Suites by Red Roof
When you compare the benefits of our hotel it is easy to see why we are the smart solution. At Crossland Economy Studios, our standard Full studio offers the comforts guests tell us they want most, including:* A fully equipped kitchen (with mini size refrigerator, microwave, stovetop, coffee maker, cooking and dining utensils) * A workspace with computer data port * Personalized voicemail with off-site access * Remote television with premium cable channels * Attractive Room Layout* FREE High-speed Wireless Internet Access Location is just off the I-5 Corridor.
Details / Other Expenses
|Check In: ||3:00PM |
|Check Out: ||11:00AM |
|Year of Last Renovation: ||2004 |
|Floors: ||3 |
|Rooms: ||129 |
|Corridors: ||All Rooms Have Exterior Hallways |
|Non Smoking Rooms: ||106 |
|Handicap Rooms: ||7 |
|Suites: ||0 |
|Room Windows: ||Windows Do Open |
|Cleaning Frequency: ||Weekly |
|Meeting Rooms: ||0 |
|Dist. to Food/Bars: || 0.3 Mi |
|Dist. to 24hr Restaurant: || 1.0 Mi |
|Dist. to Nearest Gym: || 1.0 Mi |
|Ownership: ||Westmont Hospitality | Policies / Expenses
For Individual reservations: 24 hours prior to arrival For Group reservations: 48 hours prior to arrival
|Nightly Parking: ||0 |
|Total Taxes: ||10.00% |
|Total Misc Fees: ||$0.00 USD |
(mandatory resort fees/taxes)
Amenities / Features Pet Friendly? Yes! Pets are allowed.
one small pet - 35 lbs or less. Nightly fee of $15, plus tax, for a max. of $150 per stay, plus tax.
Airport & Shuttle Information
PDX (Portland International Airport) 57.88 miles from hotel.Portland Aiport Transportation $35.00/adult.Affordable Taxi: $120.00 one way.
Airport Shuttle? Sorry
airport shuttle available.
About Red Roof Inns
- 400+ economy and pet-friendly hotels
- Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
- Free continental breakfast at select locations
- Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room
The Red Roof Inns highlights above are subject to change without notice.
Crossland Economy Studios Salem North, Crossland Salem North, Hometowne Suites Salem North