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Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
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Poor
2.5/5
Based on 173 guest reviews
- The Avg. Group Discount is 19.0%!
- 127 rooms in hotel
- 3 floors in hotel
- Check-in time: 3:00 pm
- Check-out time: 11:00 am
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Local Attractions
Autzen Stadium, University of Oregon. Mckenzie River Golf Course, Alton Baker Park, Gateway Mall, Eugene Fairgrounds, Hult Center, RiverBend Hospital.
Map & Landmarks: Hometowne Suites by Red Roof
Verified Reviews of Hometowne Suites by Red Roof
Below are the verified reviews from guests that we have booked recently:"Worst hotel we've stayed in Eugene."
Overall Score2.0/ 5
For $189 per night we got dog turds on the grass in front of the door. An uncomfortable bed. Noise from above room most of the night. Smokers outside including marijuana. Broken screen on window. Towels that were paper thin and only one wash cloth. Will not be returning.
Scott S. (Individual traveler, booked 1 room), from 
19-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a $129.38 average nightly rate. 
"Stay away from this place!"
Overall Score1.0/ 5
Worse place ever. Poor service may be due to being understaffed?? Had to wait in office for washcloths, given stained rags, one with holes. No shampoo, told they stopped giving them out, noisy. people openly using drugs. Found out this place is known for drugs. and drug dealing. Will never recommend or go back there, ever!
Kenneth K. (Individual traveler, booked 1 room), from 
08-Oct-2019 Verified Review, stayed from Sat Oct 05 to Sun Oct 06 2019 at a $135.00 average nightly rate. 
"No towels, no toilet paper."
Overall Score2.0/ 5
No towels, no toilet paper. There was not enough help. There was no one at the front desk to greet us. The room was smelly. There were no towels. I ask for another room with queen beds. The room we were given had standard size beds no towels no toilet paper. I would not recommend your hotel to anyone. It was ill kept. There was not enough staff to keep up the size Of the unit. The price for one night was outrageous given the condition of the hotel.
Evelyn H. (Individual traveler, booked 1 room), from
10-Sep-2019 Verified Review, stayed from Sat Sep 07 to Sun Sep 08 2019 at a $148.49 average nightly rate. "We were promised two queens and got two fulls."
Overall Score3.0/ 5
We signed up and paid for two queens but got two fulls. Bummed and cramped.
Amy E. (Individual traveler, booked 1 room), from
10-Jul-2019 Verified Review, stayed from Fri Jul 05 to Sat Jul 06 2019 at a $70.20 average nightly rate. "Awesome Place"
Overall Score5.0/ 5
Excellent rooms and helpful polite staff.
William A. (Individual traveler, booked 1 room), from
07-Jul-2019 Verified Review, stayed from Thu Jul 04 to Fri Jul 05 2019 at a $56.70 average nightly rate. "Dirty sheets."
Overall Score1.0/ 5
Phone did not work, could not open refrigerator, unaware of bus stop, rif raff walking through parking lot checking out the vehicles. No shampoo, towels were worn out. Sink drains 'slow' due to clog in drain. Kids playing ball out in the parking lot, yelling and screaming. Grass had tons of dog poop, had to watch where you step getting to your car. Cigarette butts laying all over the place, "being flipped' off from the second floor smokers.
Robert H. (Individual traveler, booked 1 room), from
30-Apr-2014 Verified Review, stayed from Sun Apr 27 to Tue Apr 29 2014 at a $49.99 average nightly rate. "Not bad for the price"
Overall Score3.0/ 5
The room amenities were fine and all was good, with one exception. Our non-smoking room reeked of smoke. There was nothing we could do to get rid of the smell.
Misty D. (Individual traveler, booked 1 room), from
21-Feb-2014 Verified Review, stayed from Fri Feb 21 to Sat Feb 22 2014 at a $65.40 average nightly rate. Property Description
Located near the Gateway Mall in Springfield. Our Hotel is especially designed for longer stays with studio sized rooms with well equiped kitchen which includes a two burner stove, microwave, mini fridge, coffee maker, pots, pans, and dishes for two. One Full Housekeeping Service is provided for guests staying seven or more nights. Towel exchange is available at the Front Desk for guests staying one to six nights. Our front desk can assist you with mail delivery, fax and copy service should you need it. It is Crossland's policy and practice to require payment in advance for guest rooms. At check-in, guests paying the nightly rate will be charged for their entire stay. Guests paying the weekly rate will be charged for the first week of their stay upon check-in.
Details / Other Expenses
| Check In: | 3:00 pm |
| Check Out: | 11:00 am |
| Year of Last Renovation: | 2018 |
| Floors: | 3 |
| Rooms: | 127 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 127 |
| Handicap Rooms: | 6 |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Weekly |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Lounge/Bar Hours: | NA |
Policies / Expenses
| Cancellation: 6:00 PM Day before arrival | |
| Nightly Parking: | 0 |
| Total Taxes: | 10.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Free local calls
- Handicap accessible
- Internet - wireless
- Free WiFi Internet
- Kitchenette in room
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- Private bathroom in room
- Quiet location
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: Showtime
- Voicemail
Airport & Shuttle Information
Eugene Airport "EUG" 12 miles from MotelTaxi Service available from $25 one way
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Red Roof Inns
- 400+ economy and pet-friendly hotels
- Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
- Free continental breakfast at select locations
- Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room
The Red Roof Inns highlights above are subject to change without notice.
Previously known as:
Crossland Economy Studios Eugene Springfield, Crossland Eugene Springfield, Hometowne Suites Eugene Springfield
Hotel Rate Trends at Hometowne Suites by Red Roof
This chart illustrates averages of sleeping room prices for both our group prices and the best online individual traveler rates our rate checker could find at the time the group bid was submitted. The best group/meeting discount shown is 24.2% in March 2020 and the highest average individual rate is $129 in the month of January 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hometowne Suites by Red Roof in a month when rates are lower.
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FAQs about Hometowne Suites by Red Roof
What time is check in?
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hometowne Suites by Red Roof have?
There are 127 rooms in the property.
Is there shopping nearby?
Yes. Located near shopping areas. Near Shopping. Great shopping. All guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wrong wifi.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. About half of guests were unsatisfied with the kitchenette.
Testimonials:
"I will recommend this website to all of my friends. It was great to have such a speedy response and genuine offers." S.S. - St. Paul, MN
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