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Cleaning Policy: Guestrooms will not be automatically serviced during the duration of the guest's stay. Should the guest require housekeeping services, they may arrange a time for our housekeepers to enter the room while the guest is away. For additional amenity requests such as towels, soap, and shampoo, we are pleased to deliver to the guestroom. For extended lengths of stay, we will provide the guest with procedures for service including linen and trash handling.Guestrooms will be sanitized and sprayed with an electrostatic sprayer. The bathroom will be fully disinfected. Touchpoints such as remote controls, telephone, doorknobs, in-room safes, minibars and glassware will be sanitized. Each guest will receive a letter informing them of the recommended COVID-19 guidelines for staying safe while traveling. Our hotels use hospital-grade disinfectants and chemicals which meet EPA guidelines and are approved for use and effective against viruses, bacteria, and other airborne and bloodborne pathogens.
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Very Good
4.0/5
Based on 904 guest reviews
- We have an outdoor pool ready for use
- Free breakfast
- Fitness / Gym is on-site
- 215 rooms in property
- Hotel has 7 floors
- Hotel has 16 suites
- Check-in: 3:00pm
- Groups & Meetings rating of 10.0/10
- 6 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesCorporate Rate Executive Suites Are Approximately 550 Sf with Balcony and Separate Living Room 50 in
Non-Smoking
Check RatesCorporate Rate Experience A Luxurious Room with Wheelchair Accessible Featuring Views Of The Santana
Non-Smoking
Check RatesCorporate Rate Junior King Suite 650 Sf with 1 King Size Bed and Sitting Area 50 Inch TV Free WiFi
Non-Smoking
Check RatesCorporate Rate Junior King Suite 650 Sf with 1 King Size Bed Balcony and Sitting Area 50 Inch TV Com
Non-Smoking
Check RatesCorporate Rate Run Of House Rooms Are 350 Sf and Are Furnished with Custom Bedding 50in TV Free WiFi
Non-Smoking
Check RatesCorporate Rate Traditional Double Rooms X2beds Are 350 Sf and Are Furnished with Custom Bedding 50in
Non-Smoking
Check RatesCorporate Rate Traditional King Rooms Are 350 Sf and Are Furnished with Custom Bedding 50in TV Free
Non-Smoking
Check RatesCorporate Rate Upgrade Your Experience and Stay in A Luxurious Room Featuring Juliet Balconies
Non-Smoking
Check RatesDeluxe King with Balcony 350 Sf Plus Balcony Complimentary AARP Membership Rate
Non-Smoking
Check RatesDeluxe King with Balcony 350 Sf Plus Balcony Complimentary Utell Superior Hotel Promotion
Non-Smoking
Check RatesDeluxe King with Balcony 350 Sf Plus Balcony Complimentary Utell Superior Hotel Wkd Rate
Non-Smoking
Check RatesDeluxe King with Balcony Free WiFi 42in Plasma TV All Rooms AARP Membership Rate
Non-Smoking
Check RatesExecutive Suite 1 Bedroom Separate Seating Area Utell Superior Hotel Promotion
Non-Smoking
Check RatesExecutive Suite 1 Bedroom Separate Seating Area Utell Superior Hotel Wkd Rate
Non-Smoking
Check RatesExecutive Suite Accessible Bal Conywheel Chair Accessible AARP Membership Rate
Non-Smoking
Check RatesExecutive Suite Separate Seating Area Suitep Out Balc All Rooms AARP Membership Rate
Non-Smoking
Check RatesExecutive Suites Are Approximately 550 Sf with Balcony and Separate Living Room 50 Inch TV
Non-Smoking
Check RatesExecutive Suites Are Approximately 550 Sf with Balcony and Separate Living Room 50 Inch TV and Free
Non-Smoking
Check RatesJunior King Studio Suite - Free WiFi 42in Plasma TV All Rooms AARP Membership Rate
Non-Smoking
Check RatesJunior King Studio Suite 650 Sf Complimentary Internet and AARP Membership Rate
Non-Smoking
Check RatesJunior King Studio Suite 650 Sf Complimentary Internet and Utell Superior Hotel Promotion
Non-Smoking
Check RatesJunior King Studio Suite 650 Sf Complimentary Internet and Utell Superior Hotel Wkd Rate
Non-Smoking
Check RatesJunior King Suite 650 Sf with 1 King Size Bed and Sitting Area 50 Inch TV Free WiFi
Non-Smoking
Check RatesJunior King Suite 650 Sf with 1 King Size Bed and Sitting Area 50 Inch TV Free WiFi and European
Non-Smoking
Check RatesJunior King Suite 650 Sf with 1 King Size Bed Balcony and Sitting Area 50 Inch TV Complimentary
Non-Smoking
Check RatesJunior King Suite 650 Sf with 1 King Size Bed Balcony and Sitting Area 50 Inch TV Free WiFi
Non-Smoking
Check RatesRun Of House 1 King or 2 Double Beds Room Assigned On Arrival All Rooms AARP Membership Rate
Non-Smoking
Check RatesRun Of House 1 King or 2 Double Beds Room Assigned On Arrival All Rooms Wekkend Rate
Non-Smoking
Check RatesRun Of House 350 Sf Complimentary Internet and Utell Superior Hotel Promotion
Non-Smoking
Check RatesRun Of House Rooms Are 350 Sf and Are Furnished with Custom Bedding 50in TV Free WiFi
Non-Smoking
Check RatesSmall Group Discount Executive Suites Are Approximately 550 Sf with Balcony and Separate Living Room
Non-Smoking
Check RatesSmall Group Discount Junior King Suite 650 Sf with 1 King Size Bed and Sitting Area 50 Inch TV Free
Non-Smoking
Check RatesSmall Group Discount Junior King Suite 650 Sf with 1 King Size Bed Balcony and Sitting Area 50 Inch
Non-Smoking
Check RatesStay 2 Nights and Save 10% Executive Suites Are Approximately 550 Sf with Balcony and Separate Livin
Non-Smoking
Check RatesStay 2 Nights and Save 10% Experience A Luxurious Room with Wheelchair Accessible Featuring Views Of
Non-Smoking
Check RatesStay 2 Nights and Save 10% Junior King Suite 650 Sf with 1 King Size Bed and Sitting Area 50 Inch TV
Non-Smoking
Check RatesStay 2 Nights and Save 10% Junior King Suite 650 Sf with 1 King Size Bed Balcony and Sitting Area 50
Non-Smoking
Check RatesStay 2 Nights and Save 10% Run Of House Rooms Are 350 Sf and Are Furnished with Custom Bedding 50in
Non-Smoking
Check RatesStay 2 Nights and Save 10% Traditional Double Rooms X2beds Are 350 Sf and Are Furnished with Custom
Non-Smoking
Check RatesStay 2 Nights and Save 10% Traditional King Rooms Are 350 Sf and Are Furnished with Custom Bedding 5
Non-Smoking
Check RatesStay 2 Nights and Save 10% Upgrade Your Experience and Stay in A Luxurious Room Featuring Juliet Bal
Non-Smoking
Check RatesTraditional 2 Double Beds - Free WiFi 42in Plasma TV All Rooms AARP Membership Rate
Non-Smoking
Check RatesTraditional Double Rooms X2beds Are 350 Sf and Are Furnished with Custom Bedding 50in TV
Non-Smoking
Check RatesTraditional Double Rooms X2beds Are 350 Sf and Are Furnished with Custom Bedding 50in TV Free WiFi
Non-Smoking
Check RatesTraditional King Bed - Free WiFi 42in Plasma TV All Rooms AARP Membership Rate
Non-Smoking
Check RatesTraditional King Bed 350 Sf Complimentary Internet and Continental Breakfast Daily
Non-Smoking
Check RatesTraditional King Bed 350 Sf Complimentary Internet and Utell Superior Hotel Promotion
Non-Smoking
Check RatesTraditional King Bed 350 Sf Complimentary Internet and Utell Superior Hotel Wkd Rate
Non-Smoking
Check RatesTraditional King Rooms Are 350 Sf and Are Furnished with Custom Bedding 50in TV Free WiFi
Non-Smoking
Check RatesUpgrade Your Experience and Stay in A Luxurious Room Featuring Juliet Balconies with Views Of
Non-Smoking
Check RatesUpgrade Your Experience and Stay in A Luxurious Room Featuring Juliet Balconies with Views Of The Sa
Non-Smoking
Local Attractions
Santana Row, Valley Fair Shopping mall, HP Pavillion, Winchester Mystery House, Shoreline Ampitheater, Montgomery Theater, San Jose Civic Auditorium, Events Center Arena, and many more
Map Location of Hotel Valencia Santana Row
Verified Reviews of Hotel Valencia Santana Row
Below are the verified reviews from guests that we have booked recently:"Pre wedding day."
Overall Score4.0/ 5
About two wks before arriving at the hotel I had called the hotel to make sure that it was noted I had two rooms booked for the night before my wedding day and that our rooms needed to be away from each other either opposite ends of the hall or different floors. Upon checking in I was informed I was able to only check in one room since I had put one under my name and another under my fiancé evenI did book both under my credit card. So I was fine with that but I made sure to for them to note that when he checked in for himself that we would be using my card on file and they said that was ok. Well when my fiancé checked in 15 mins after me as I went to the restaurant outside next to the patio after he checked in not only did they asked him for a credit card they assigned him a room right next to each other even tho I had specifically informed them I wanted us on different floors I asked if he told the check in and he said yes and they said they were full and wasn't able to give him another room. I was livid already on anxiety stress pre wedding. I had to go back with him to front desk to explain our situation again and that we absolutely could not run into each other Wedding morning. Eventually his room got changed and everything worked out in the end. The room was great and the valet and bell hop guys were awesome but having to go through that hiccup during check in was an experience I did not want or expected to have to go through pre wedding day with so much going on already for the big day and not an experience I expected from my first time staying there and choosing this hotel out of all the options that were available. Over all nice hotel but it does get loud at night and communication should've been better with registration check in.
Yen H. (Individual traveler, booked 1 room), from 
04-Sep-2019 Verified Review, stayed from Sat Aug 31 to Sun Sep 01 2019 at a $209.00 average nightly rate. 
Property Description
Hotel Valencia Santana Row is in the heart of San Jose's Santana Row, a 42-acre New Urbanist development of shopping, dining, cinemas and residences. Discerning travelers will find it hard to resist this 212 room contemporary small luxury hotel. Hotel Valencia seamlessly combines elements of a sophisticated old world palazzo with eye catching elements of modern conceptual design. Classic meets hip. From the impeccable architectural craftsmanship to the rich finishes, we have spared no expense to indulge the sense. At Hotel Valencia, we take pride in delivering the experience and creating the unexpected. Whether you are looking for a romantic getaway or the perfect setting for that next big deal, we want to make your stay the one you desire.Santana Row is located at the intersection of I-280 & I-880 and adjacent to the 250-store Westfield Shoppingtown Valley Fair which includes anchors of Nordstrom and Macy's and a variety of dining options.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2003 |
| Floors: | 7 |
| Rooms: | 215 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 212 |
| Handicap Rooms: | |
| Suites: | 16 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 6 View Spaces |
| Meeting Space: | 10392 sq. feet |
| Banquet Space: | Holds 220 people |
| Dist. to Food/Bars: | On-site |
| Dist. to Nearest Gym: | 0.5 Mi |
| Lounge/Bar Hours: | opens at 4pm |
Policies / Expenses
| Cancellation: 24 hours prior to the arrival date | |
| Nightly Parking: | $24 |
| Total Taxes: | 14.07% |
| Total Misc Fees: | $0.75 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Central location
- Complimentary breakfast
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Ironing facilities
- Mini bar
- Movies in room
- Non-smoking rooms
- Office or business center
- Private bathroom in room
- Private car parking
- Radio in room
- Restaurant
- 24 hours room service
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Terrace
- TV room
- Voicemail
- Laundry valet service
- Spa
- 24 hours opened
Airport & Shuttle Information
San Jose International Airport-10 minutes; San Francisco International Airport-40 minutes; Oakland International Airport-40 minutes.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Continental breakfast included
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Internet / WiFI
Basic access to high speed wired/wireless internet included. Premium access to high speed internet available at an additional charge of $10/night.
Cleaning Policies
Guestrooms will not be automatically serviced during the duration of the guest's stay. Should the guest require housekeeping services, they may arrange a time for our housekeepers to enter the room while the guest is away. For additional amenity requests such as towels, soap, and shampoo, we are pleased to deliver to the guestroom. For extended lengths of stay, we will provide the guest with procedures for service including linen and trash handling.Guestrooms will be sanitized and sprayed with an electrostatic sprayer. The bathroom will be fully disinfected. Touchpoints such as remote controls, telephone, doorknobs, in-room safes, minibars and glassware will be sanitized. Each guest will receive a letter informing them of the recommended COVID-19 guidelines for staying safe while traveling. Our hotels use hospital-grade disinfectants and chemicals which meet EPA guidelines and are approved for use and effective against viruses, bacteria, and other airborne and bloodborne pathogens.
Previously known as:
Hotel Valencia
Seasonality of Hotel Rates at Hotel Valencia Santana Row
Above shows seasonality of room prices for both our group quotes and the lowest individual traveler rates we could find at the time the group offer was entered. The best group deal shown is 38.1% in January 2022 and the highest average individual rate is $312 in the month of May 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hotel Valencia Santana Row in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Hotel Valencia Santana Row
Below are the meeting, banquet, conference and event spaces at Hotel Valencia Santana Row.
Feel free to use the Hotel Valencia Santana Row meeting space capacities chart below to help in your event planning. Hotel Planner specializes in San Jose event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Valencia Ballroom | 54 x 42 x 14 | 2268 | 200/-- | -- | 100 | 80 | 60 | 40 | 14/-- | 200 | 285 | 2 |
Close This Valencia BallroomRoom Type: Ballroom Total Size: 2268 Sq. Mi Dimensions: 54 x 42 x 14 Ft. Floor Level: 3 Power Outlets: 10 Columns: 1 Windows: 10 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Our meeting space varies in price based on the time of year and the specific place in our conference center that the client needs | ||||||||||||
| Santana Room | 32 x 24 x 14 | 768 | 50/-- | -- | 30 | 30 | 28 | 24 | 5/-- | 50 | 80 | -- |
Close This Santana RoomRoom Type: General Meeting Room Total Size: 768 Sq. Mi Dimensions: 32 x 24 x 14 Ft. Floor Level: 3 Power Outlets: 7 Columns: 0 Windows: 7 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Our meeting space varies in price based on the time of year and the specific place in our conference center that the client needs | ||||||||||||
| Executive Boardroom | 24 x 14 x 14 | 336 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This Executive BoardroomRoom Type: General Meeting Room Total Size: 336 Sq. Mi Dimensions: 24 x 14 x 14 Ft. Floor Level: 3 Power Outlets: 3 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Our meeting space varies in price based on the time of year and the specific place in our conference center that the client needs | ||||||||||||
| Bella Vista Room | 27 x 16 x 14 | 432 | 24/-- | -- | 16 | -- | -- | 16 | --/-- | 30 | 45 | -- |
Close This Bella Vista RoomRoom Type: General Meeting Room Total Size: 432 Sq. Mi Dimensions: 27 x 16 x 14 Ft. Floor Level: 7 Power Outlets: 3 Columns: 0 Windows: 7 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Our meeting space varies in price based on the time of year and the specific place in our conference center that the client needs | ||||||||||||
| Courtyard | 74 x 54 x 0 | 3996 | 220/-- | -- | -- | -- | -- | -- | --/-- | 260 | 250 | -- |
Close This CourtyardRoom Type: Outdoor Miscellaneous Total Size: 3996 Sq. Mi Dimensions: 74 x 54 x 0 Ft. Floor Level: 3 Power Outlets: 7 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Our meeting space varies in price based on the time of year and the specific place in our conference center that the client needs | ||||||||||||
| Cielo Wine Terrace | 96 x 27 x 0 | 2592 | 80/-- | -- | -- | -- | -- | -- | --/-- | -- | 110 | -- |
Close This Cielo Wine TerraceRoom Type: Outdoor Miscellaneous Total Size: 2592 Sq. Mi Dimensions: 96 x 27 x 0 Ft. Floor Level: 7 Power Outlets: 9 Columns: 4 Natural Light?: Yes Obstructions? Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Our meeting space varies in price based on the time of year and the specific place in our conference center that the client needs | ||||||||||||
Planning an Event? San Jose Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hotel Valencia Santana Row
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hotel Valencia Santana Row have?
There are 215 rooms in the property.
Is there any meeting space at Hotel Valencia Santana Row?
Yes, they have 6 meeting rooms that can support various table layouts.
What kind of breakfast is at Hotel Valencia Santana Row?
Continental breakfast included
How much does internet cost?
Basic access to high speed wired/wireless internet included. Premium access to high speed internet available at an additional charge of $10/night.
Can I get a AAA rate at Hotel Valencia Santana Row?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hotel Valencia Santana Row?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Deluxe King with Balcony 350 Sf Plus Balcony Complimentary AARP Membership Rate
Is there a gym at Hotel Valencia Santana Row?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Hotel Valencia Santana Row?
Yes. Room service is perfect. Most guests were happy with the room service.
Is there valet service?
Yes. Great valet service. Most guests were impressed by the valet service.
Is there shopping nearby?
Yes. Located near shopping areas with easy access to parking. Great restaurants and shopping. Great shopping. Most guests liked the proximity to shopping.
Is there a bar?
Yes. Terrible bar service.
Is there a pool at Hotel Valencia Santana Row?
Yes, there is a pool on-site at the property..
Testimonials:
"It was very easy,simple, & quick, on such a short notice. I am really Happy with my experience with you & we will be using you again. Thank You." D.D. - Indianapolis, IN
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