Regency Inn & Suites

21 Baldwin St., West Springfield, MA 01089 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
42.093850-72.617370
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Very Good
4.0/5

Based on 387 guest reviews

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  • Includes an indoor swimming pool
  • Free complimentary breakfast
  • Airport shuttle provided
  • The Avg. Group Discount is 43.8%!
  • Gym is available on property
  • 48 rooms in property
  • Groups & Meetings rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Double Bed
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates2 Double Bed
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check RatesDouble Double
Non-Smoking

Local Attractions

Eastern States Exposition Fairgrounds events - just across the street - one block to walk! Six Flags - 2 miles, Basketball Hall of Fame - 1.5 miles, Close to Springfield downtown and other attractions Dr. Seuss National Memorial, Forest park Zoo and Bright Nites at Forest Park. Indian Motorcycle Museum, Storrowton Village Museum, Springfield Armory, Springfield Science Museum, Mass Mutual Center. Close and easy to go to - all the area colleges, hospitals, nursing homes and sports arenas.

Verified Reviews of Regency Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Dirty, run down, false promo pictures online."
Overall Score2.0/ 5
Desk clerk was pleasant and tried to be helpful, but the Inn is is poor condition. Rugs were dirty and rippling, windows do not open, room smelled of stale air. One room we looked at had sheets that did not fit the bed, box spring sitting directly on the floor, cabinet doors falling off and mattresses wrapped in protective cases, indicative of previous bed big problem. Pool is drained and not accessible. Overall a dreadfully disappointing experience. I was part of a group of four professional women in the area to attend a nearby conference. None of us would even consider returning.
(Group coordinator, booked 2 rooms), from US flag
01-Nov-2019 Verified Review, stayed from Thu Oct 31 to Fri Nov 01 2019 at a $129.00 average nightly rate.
"Very enjoyable and relaxing stay here if you can!"
Overall Score5.0/ 5
The owners of this motel are warm and welcoming. I arrived late at night after a long train trip. The owner had some dinner waiting, which was completely unexpected and he even told me I could stay later than the check out time the next morning. He suggested that I take some food up to my room in case I got hungry later. The room was very comfortable and clean. An excellent breakfast was provided in the morning. The lounge near the front desk has a home like atmosphere, with computers, TV and a small collection of books several guests had congregated there. A big thank you to the owners!
(Individual traveler, booked 1 room), from US flag
16-Jul-2014 Verified Review, stayed from Sat Jul 12 to Sun Jul 13 2014 at a $86.40 average nightly rate.
4.0 out of 5. Based on 387 guest reviews

Property Description

Now under Ritz Management Group, LLC, this Gem of the Hospitality is now yours to enjoy all year around! Spring, Summer, Fall and Winter - all will be at its the best in the New England when you are our valued guest!The Regency Inn & Suites hotel blends convenience and affordability in the style of a contemporary New England Inn. Whether traveling on business or pleasure, you will find the staff friendly, helpful and eager to assist you with all of your traveling needs. Enjoy the FREE hot waffles in your continental breakfast. FREE Wireless internet is available with few Guest PCs with Laser Printers in the Lobby. Fax and Copy Service available. All our rooms are oversized very large rooms for you, your family and your pets, with refrigerator, microwave, in room coffee, hair driers, business desk and chair. Handicap-accessible rooms are available. Indoor heated pool in this very clean and comfortable hotel is something you will love, when it completes its renovation.Sample their hospitality the next time you are in the Greater Springfield area!

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2012
Floors: 2
Rooms: 48
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 48
Handicap Rooms: 3
Suites: 16
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Meeting Space: 500 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: On-site
Pool Info:
OPEN 9 AM TO 10 PM25000 GALLONSINDOOR
Policies / Expenses
Cancellation:
Standard 7 days prior to check-in date. Otherwise, full-stay charge applies.
Nightly Parking: 0
Total Taxes: 12.45%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Additional Room Fees: 30.00 Per Person (per night)

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Car rental
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room

Airport & Shuttle Information

Bradley International Airport 12 miles only.

Local Shuttle Info: Shuttle transportation per arrangement made. Taxi and Limo just near the hotel.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Welcome Pets. We love them. Our Oversize Larger rooms have enough space for you and your pets. Some have Pet-Sofa or Pet-Bed. Easy to walk your pets around too. Nominal, just $25.00 extra charge per night per Pet.

Previously known as:
Regency Inn & Suites West Springfield

FAQs about Regency Inn & Suites

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Regency Inn & Suites have?

There are 48 rooms in the property.

Can I get a AAA rate at Regency Inn & Suites?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Regency Inn & Suites?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Regency Inn & Suites?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Regency Inn & Suites?

Yes, there is a pool on-site at the property. OPEN 9 AM TO 10 PM25000 GALLONSINDOOR.

Testimonials:

Testimonials icon
"I tell everyone that this is how I found this great hotel, and how easy it was, and for anyone planning to organize a group event, no matter what the size - your site is a must." S.V. - Ottawa, ON

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