HYATT PLACE RICHMOND AIRPORT

4401 South Laburnum Ave., Richmond, VA 23231 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Airport Hotel in Henrico County
37.53078-77.35852
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Very Good
4.0/ 5

Based on 219 guest reviews

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  • With an indoor pool!
  • Free breakfast
  • Airport shuttle provided
  • Fitness / Gym is on-site
  • 151 rooms in property
  • Check-out: 12:00pm
  • Group friendly rating of 8.7/10
  • 3 conference rooms in property

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Room Types

Check Rates 2 Queen Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Ada 2 Qnqn Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Ada 2 Queen Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates ADA Accessible 2 Qnqn Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates ADA Accessible 2 Queen Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates ADA Accessible King Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates ADA Accessible King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Ada King Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Ada King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Hf King Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates Hf Queen Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates King Bed Free WiFi:42in Tv:free Hot Breakfast
Non-Smoking
Check Rates Park Stay Fly 2 Queen Beds See Hov Free Parking Up To 7 Nights After Check In:
Non-Smoking
Check Rates Park Stay Fly ADA Accessible 2 Qnqn Tub See Hov Free Parking Up To 7 Nights After Check In:
Non-Smoking
Check Rates Park Stay Fly ADA Accessible 2 Queen Shwr See Hov Free Parking Up To 7 Nights After Check In:
Non-Smoking
Check Rates Park Stay Fly ADA Accessible King Shower See Hov Free Parking Up To 7 Nights After Check In:
Non-Smoking
Check Rates Park Stay Fly ADA Accessible King Tub See Hov Free Parking Up To 7 Nights After Check In:
Non-Smoking
Check Rates Park Stay Fly Hf King Sofa Bed See Hov Free Parking Up To 7 Nights After Check In:
Non-Smoking
Check Rates Park Stay Fly Hf Queen Sofa Bed See Hov Free Parking Up To 7 Nights After Check In:
Non-Smoking
Check Rates Park Stay Fly King Bed See Hov Free Parking Up To 7 Nights After Check In:
Non-Smoking
Check Rates Room 1 King Bed (High Floor)
Non-Smoking
Check Rates Room 2 Queen Beds (High Floor)
Non-Smoking

Local Attractions

The Shops at White Oak Village, Richmond International Raceway, Science Museum of Virginia, Children's Museum, Virginia Fine Arts Museum, Historical Sites, Virginia Commonwealth University, Virginia Union University, University of Richmond plus many, many more!

Summary of Verified Reviews

Summary of 258 verified reviews

79
Good

Very good business hotel. Close to Richmond Airport. Shopping, restaurants and bars in the area are great. Good access to airport.

“Good business hotel” “In the middle of mall”

Good Overall Ranking Top 35% in city
Excellent Business Hotel Top 7% in city
Excellent City Hotel Top 8% in city
Best Shopping In City

Good to know

  • Great shopping

    “Very conveniently located to all shopping” “Lots of restaurants & stores”

  • Good restaurants & bars in the area

    “Close to restaurants” “Restaurants in walking distance”

  • Unprofessional service

    “Time consuming experience” “Housekeeping was erratic”

  • Friendly service

    “Staff was very friendly and informative” “Staff was very friendly”

Review highlights

Location

97/100
67 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great. Good access to airport.

“Easy to get to the Richmond Airport” “Excellent location” “Close to shopping plaza”

Service

73/100
119 reviews

Okay reception, poor housekeeping, and friendly but unprofessional service.

“Staff was very friendly and informative” “The lady was extremely friendly” “Young lady at the front desk was awesome”

Breakfast

68/100
66 reviews

Affordable, fairly tasty breakfasts.

“Nice complimentary breakfast” “Limited breakfast buffet” “Breakfast quality poor”

Cleanliness

62/100
53 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Clean towels” “Cushions filthy” “Avoid wet floors”

Room

61/100
116 reviews

Enormous and decently sized rooms. Poorly-maintained rooms, unpleasant bathrooms, and bad beds. Bad televisions, air conditioning, and furnishings.

“Living area is comfortably furnished” “Did not have enough bedding for sofa” “Very noisy a/c”

Value

58/100
23 reviews

Fairly good value for money. Fair breakfast prices.

“Complementary soft drinks” “Free shuttle” “Priced a tad high”

Food

50/100
14 reviews

Food is all right.

“Without cheese or bacon” “No restaurant” “Fresh fruit”

Ranked top 41% by families, with a score of 76

Good to know

  • Poor beds

    “Did not have enough bedding for sofa” “Cushions filthy”

  • Poor bathroom

  • Clean hotel facilities

    “Hotel facility looks nice and clean” “Nice and clean hotel”

  • Friendly service

    “Staff was very friendly and informative” “Staff was very friendly”

Review highlights

Location

96/100
10 reviews

Great location.

“Easy to get to the Richmond Airport” “Excellent location” “Close to shopping plaza”

Service

75/100
19 reviews

Friendly service.

“Staff was very friendly and informative” “The lady was extremely friendly” “Young lady at the front desk was awesome”

Breakfast

68/100
10 reviews

Breakfast is average.

“Nice complimentary breakfast” “Limited breakfast buffet” “Breakfast inadequate”

Cleanliness

63/100
11 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Clean towels” “Cushions filthy” “Avoid wet floors”

Comfort

61/100
10 reviews

Reasonably comfortable, large rooms, but terrible beds.

“Did not have enough bedding for sofa” “Very noisy a/c” “Cushions filthy”

Room

59/100
23 reviews

Rooms are big, and clean enough, but beds are uncomfortable and bathrooms are horrible.

“Living area is comfortably furnished” “Did not have enough bedding for sofa” “Very noisy a/c”

Value

55/100
5 reviews

Fairly good value for money.

“Complementary soft drinks” “Free shuttle” “Great value”

Food

48/100
5 reviews

Food is not good.

“Without cheese or bacon” “No restaurant”

Ranked top 3% by business travelers, with a score of 89

Good to know

  • Great location

    “Easy to get to the Richmond Airport” “Excellent location”

  • Clean hotel facilities

    “Hotel facility looks nice and clean” “Nice and clean hotel”

  • Fantastic service

    “Staff was very friendly and informative” “The lady was extremely friendly”

  • Friendly service

    “Staff was very friendly and informative” “Staff was very friendly”

Review highlights

Location

97/100
10 reviews

Great location.

“Easy to get to the Richmond Airport” “Excellent location” “Close to shopping plaza”

Service

77/100
10 reviews

Friendly service.

“Staff was very friendly and informative” “The lady was extremely friendly” “Young lady at the front desk was awesome”

Breakfast

69/100
4 reviews

Breakfast is average.

“Nice complimentary breakfast” “Beautiful breakfast” “Limited breakfast buffet”

Cleanliness

66/100
8 reviews

Clean. Clean hotel facilities.

“Clean towels” “Cushions filthy” “Avoid wet floors”

Room

65/100
9 reviews

Room is all right.

“Living area is comfortably furnished” “Did not have enough bedding for sofa” “Very noisy a/c”

Ranked top 78% by couples, with a score of 68

Good to know

  • Fantastic service

    “Staff was very friendly and informative” “The lady was extremely friendly”

  • Friendly service

    “Staff was very friendly and informative” “Staff was very friendly”

Review highlights

Service

74/100
9 reviews

Friendly service.

“Staff was very friendly and informative” “The lady was extremely friendly” “Young lady at the front desk was awesome”

Comfort

63/100
4 reviews

Comfortable.

“Did not have enough bedding for sofa” “Very noisy a/c” “Cushions filthy”

Room

62/100
8 reviews

Room is all right.

“Living area is comfortably furnished” “Did not have enough bedding for sofa” “Very noisy a/c”

Good to know

  • Great shopping

    “Very conveniently located to all shopping” “Lots of restaurants & stores”

  • Good restaurants & bars in the area

    “Close to restaurants” “Restaurants in walking distance”

  • Unprofessional service

    “Time consuming experience” “Housekeeping was erratic”

  • Friendly service

    “Staff was very friendly and informative” “Staff was very friendly”

Review highlights

Location

97/100
67 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great. Good access to airport.

“Easy to get to the Richmond Airport” “Excellent location” “Close to shopping plaza”

Service

73/100
119 reviews

Okay reception, poor housekeeping, and friendly but unprofessional service.

“Staff was very friendly and informative” “The lady was extremely friendly” “Young lady at the front desk was awesome”

Breakfast

68/100
66 reviews

Affordable, fairly tasty breakfasts.

“Nice complimentary breakfast” “Good breakfast in the morning” “Limited breakfast buffet”

Cleanliness

62/100
53 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Clean towels” “Cushions filthy” “Avoid wet floors”

Room

61/100
116 reviews

Enormous and decently sized rooms. Poorly-maintained rooms, unpleasant bathrooms, and bad beds. Bad televisions, air conditioning, and furnishings.

“Living area is comfortably furnished” “Did not have enough bedding for sofa” “Very noisy a/c”

Value

58/100
23 reviews

Fairly good value for money. Fair breakfast prices.

“Complementary soft drinks” “Free shuttle” “Priced a tad high”

Food

50/100
14 reviews

Food is all right.

“Without cheese or bacon” “No restaurant” “Fresh fruit”

Ranked top 63% by families, with a score of 69

Good to know

  • Poor beds

    “Did not have enough bedding for sofa” “Cushions filthy”

  • Poor bathroom

  • Clean hotel facilities

    “Hotel facility looks nice and clean” “Nice and clean hotel”

  • Friendly service

    “Staff was very friendly and informative” “Staff was very friendly”

Review highlights

Location

96/100
10 reviews

Great location.

“Easy to get to the Richmond Airport” “Excellent location” “Close to shopping plaza”

Service

75/100
19 reviews

Friendly service.

“Staff was very friendly and informative” “The lady was extremely friendly” “Young lady at the front desk was awesome”

Breakfast

68/100
10 reviews

Breakfast is average.

“Nice complimentary breakfast” “Beautiful breakfast” “Limited breakfast buffet”

Cleanliness

63/100
11 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Hotel facility looks nice and clean” “Clean towels” “Cushions filthy”

Comfort

61/100
10 reviews

Reasonably comfortable, large rooms, but terrible beds.

“Did not have enough bedding for sofa” “Very noisy a/c” “Street noise was a problem”

Room

59/100
23 reviews

Rooms are big, and clean enough, but beds are uncomfortable and bathrooms are horrible.

“Living area is comfortably furnished” “Did not have enough bedding for sofa” “Very noisy a/c”

Value

55/100
5 reviews

Fairly good value for money.

“Complementary soft drinks” “Free shuttle” “Great price”

Food

48/100
5 reviews

Food is not good.

“Without cheese or bacon” “No restaurant”

Ranked top 3% by business travelers, with a score of 88

Good to know

  • Great location

    “Easy to get to the Richmond Airport” “Excellent location”

  • Clean hotel facilities

    “Hotel facility looks nice and clean” “Nice and clean hotel”

  • Fantastic service

    “Staff was very friendly and informative” “The lady was extremely friendly”

  • Friendly service

    “Staff was very friendly and informative” “Staff was very friendly”

Review highlights

Location

97/100
10 reviews

Great location.

“Easy to get to the Richmond Airport” “Excellent location” “Close to shopping plaza”

Service

77/100
10 reviews

Friendly service.

“Staff was very friendly and informative” “The lady was extremely friendly” “Young lady at the front desk was awesome”

Breakfast

69/100
4 reviews

Breakfast is average.

“Nice complimentary breakfast” “Awesome breakfast” “Limited breakfast buffet”

Cleanliness

66/100
8 reviews

Clean. Clean hotel facilities.

“Hotel facility looks nice and clean” “Clean towels” “Cushions filthy”

Room

65/100
9 reviews

Room is all right.

“Living area is comfortably furnished” “Did not have enough bedding for sofa” “Very noisy a/c”

Ranked top 75% by couples, with a score of 68

Good to know

  • Fantastic service

    “Staff was very friendly and informative” “The lady was extremely friendly”

  • Friendly service

    “Staff was very friendly and informative” “Staff was very friendly”

Review highlights

Service

74/100
9 reviews

Friendly service.

“Staff was very friendly and informative” “The lady was extremely friendly” “Young lady at the front desk was awesome”

Comfort

63/100
4 reviews

Comfortable.

“Did not have enough bedding for sofa” “Very noisy a/c” “Cushions filthy”

Room

62/100
8 reviews

Room is all right.

“Living area is comfortably furnished” “Did not have enough bedding for sofa” “Very noisy a/c”

Review Semantics by TrustYou

Customer Reviews of Hyatt Place Richmond Airport

4.0 out of 5. Based on 219 guest reviews , Very Good

Property Description

Located at The Shops at White Oak Village, the 7-floor, 151-room Hyatt Place is convenient to shops, restaurants, and entertainment. Guests at the Hyatt Place Richmond Airport hotel can take a day trip to historic sites and museums such as the Virginia Museum of Fine Arts, the Black History Museum and Cultural Center of Virginia, historic St. John's Church, and the James River Plantations. The hotel is mere minutes away from the Richmond International Raceway and just 6 miles from the heart of downtown Richmond. During your stay, you can enjoy specialty Starbucks® coffee drinks and friendly conversation at the intimate Bakery Cafe'. A Host will happily assist you with orders from the 24-hour Guest Kitchen, which offers cafe'-quality, made-to-order meals and snacks along with a complimentary continental breakfast daily. We look forward to hosting your next event and welcoming your guests into our beautiful facility!

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2009
Floors: 7
Rooms: 151
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 151
Handicap Rooms: 11
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 3
Meeting Space: 1500 sq. feet
Banquet Space: Holds 60 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4pm-12am
Policies / Expenses
Cancellation:
6pm day of arrival
Nightly Parking: 0
Total Taxes: 13.30%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.30%
Occupancy Tax: 8.00%
Food and Beverage Tax: 5.30%
Audio Visual Tax: 5.30%
Parking Fee: 0.00 Per Night
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge: 20.00%
Audio Visual Service Charge: 0.00%
Avg. Continental Breakfast Cost: 10.00 Per Person
Avg. Buffet Breakfast Cost: 14.00 Per Person
Avg. Plated Lunch Cost: 14.00 Per Person
Avg. Buffet Lunch Cost: 17.00 Per Person
Avg. Boxed Lunch Cost: 15.00 Per Person
Morning Break Cost: 9.00 Per Person
Afternoon Break Cost: 9.00 Per Person
Banquet Gallon of Coffee: 30.00 Per Person
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 2.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered. Guests staying 7-30 nights, a $75 non-refundable pet fee plus an additional $100 cleaning fee will be administered. Guests stay 30 + nights, please contact the hotel. The fee(s) will be inclusive of taxes. A maximum of 2 dogs per room are permitted. Only dogs weighing 50 lbs and under are permitted; two dogs may be allowed in a guestroom provided the combined weight of both dogs does not exceed 75 pounds; the pet fee encompasses this and pets exceeding are at the hotels discretion. All pets must be housebroken.


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Solarium
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Richmond International Airport; 2 miles; 24 Hour free shuttle

Local Shuttle Info: Free local shuttle to businesses and attractions within a 5 mile radius. 6am-11pm

Airport Shuttle? Yes! There is an airport shuttle.

About Hyatt Place

  • Known as a business and airport hotel with a casual atmosphere
  • Spacious guestrooms with luxury bath and skin care amenities
  • Free Wi-Fi and remote printing everywhere in the hotel
  • Free Kitchen Skillet breakfast with hearty breakfast sandwiches, low-carb options, waffles, pancakes, and cinnamon toast
  • Indulge in some coffee or hit up the Cocktails Bar
  • 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sanwiches, sweets at any time of the night or day
  • The Gallery is a place where friends and family can gather for social hour
  • Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense

The Hyatt Place highlights above are subject to change without notice.

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