Hyatt House Richmond / Short Pump

11800 West Broad St. Suite1098, Richmond, VA 23233 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
37.657063-77.618225
+1-800-760-7718
Cleaning Policy: Ensuring Safety for our TravelersThe well-being of Hyatt House Richmond West’s guests and Team Members is our highest priority, and we remain diligent in our commitment to provide a safe, hospitable environment for all who visit us while in Richmond. This plan presents what we are doing to keep our guests, employees, and our community safe. Each operating department has it’s own customized set of procedures, even more detailed than the summary presented here. It relies on the best available science & sanitation methods in consultation with the CDC, Hyatt Hotels & local authorities. We will continue to refine and update the plan as our experts provide us more advice.All public space and back-of–house hand contact surfaces will be sanitized every 2 hours with anti-viral disinfectant, including (but not limited to): • Door handles & door plates • Stair banisters & hand rails • Trash receptacles• Tables & chairs• Entry doors • Bell Carts • Reception desk, pens
Check availability
Very Good
4.5/5

Based on 1087 guest reviews

Show Guest Reviews
  • Free comp. breakfast
  • The Avg. Group Saves 19.2%!
  • Access to gym on-site
  • Hotel has 134 rooms
  • 6 floors in property
  • 10 suites in property
  • Check in time: 4:00 PM
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10
  • Hotel has 4 meeting rooms

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom King
Non-Smoking
Check Rates1 Bedroom King Suite
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check RatesAccessible King Studio Bathtub
Non-Smoking
Check RatesADA St King Tub
Non-Smoking
Check RatesADA Studio King with Tub
Non-Smoking
Check RatesDeluxe King Studio
Non-Smoking
Check RatesDouble Bed
Non-Smoking
Check RatesGuestroom Double Queen
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesKing Suite with Bath Tub Disability Accessible
Non-Smoking
Check RatesSingle Studio Room
Non-Smoking
Check RatesStudio
Non-Smoking
Check RatesStudio 1 King Bed and 1 Double Sofa Bed
Non-Smoking
Check RatesStudio King with Sofa Bed
Non-Smoking
Check RatesStudio Room Double Bed
Non-Smoking
Check RatesStudio Room King Bed Mobility Accessible
Non-Smoking
Check RatesStudio Sofa Bed
Non-Smoking
Check RatesStudio Suite 1 King Bed Accessible Bathtub
Non-Smoking
Check RatesStudio Suite 1 King Bed Accessible Bathtub 1 King Bed
Non-Smoking
Check RatesStudio with Sofa Bed
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking
Check RatesSuite 1 Bedroom 1 King Bed and 1 Double Sofa Bed
Non-Smoking

Local Attractions

Short Pump Town Center/VCU/University of Richmond/Kings Dominion/Richmond Coliseum/Altria Theater/Children's Science Museum/Maymont Park/Dover Hall/Mill @ Fine Creek/Lewis Ginter Botanical Gardens/Dominion Club/Tredegar Iron Works/Skate America/Bowl America/Regal Movie Theater

Verified Reviews of Hyatt House Richmond West

Below are the verified reviews from guests that we have booked recently:
"Great place, loved it!"
Overall Score5.0/ 5
Great place to stay, staff friendly, room clean, great breakfast and very convenient location for shopping at the town center!
(Individual traveler, booked 1 room), from US flag
29-Nov-2021 Verified Review, stayed from Fri Nov 26 to Sat Nov 27 2021 at a $277.99 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
Visited Hyatt House Richmond West great location. Hotel very clean, but service was unacceptable. Stayed here for three nights with No daily cleaning of the room. Okay can understand not cleaning every day but I dont understand none at all. Had to ask twice for clean towels before they brought them only to find that they 1. didnt remove the dirty towels and 2. they left the clean new towels on the floor outside our hotel door. Hotel advertised outdoor pool. Outdoor pool was closed in disrepair and green from algae. Hotel staff very pleasant, however they were not efficient in their tasks. i.e. giving out a room and key to a new checkin to someone else's room Hotel room. Upon check in not giving wedding guests their Wedding welcome packages. We had to ask for them after finding out about them by chance. Hotel not worth the premium paid for the stay. Would not recommend.
(Individual traveler, booked 1 room), from US flag
20-Jun-2021 Verified Review, stayed from Thu Jun 17 to Sun Jun 20 2021 at a $142.99 average nightly rate.
"One of the nicest places I have ever stayed!"
Overall Score5.0/ 5
The room was clean, bathroom was nice and big and breakfast the next morning was awesome. I will definitely stay here again.
(Individual traveler, booked 1 room), from US flag
10-Feb-2014 Verified Review, stayed from Fri Feb 07 to Sat Feb 08 2014 at a $129.00 average nightly rate.
4.5 out of 5. Based on 1087 guest reviews

Property Description

HYATT house Richmond West offers a contemporary twist to the traditional experience. A fresh take on extended stay hotels, HYATT house Richmond West allows you to live your best life while on the road. Inspiring real life routine while treating you to unexpected touches of luxury, HYATT house offers up a different kind of guest experience. Our smart approach and unrivaled service set us apart in a hundred little ways.

Green Sustainability

Option to opt-out of daily linen and terry service for additional World of Hyatt points.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 12:00PM
Year of Last Renovation: 2017
Floors: 6
Rooms: 134
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 134
Handicap Rooms: 7
Rooms with 1 Bed: 114
Rooms with 2 Beds: 20
Suites: 10
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 4 View Spaces
Meeting Space: 3500 sq. feet
Banquet Space: Holds 90 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: Mon - Sun 5:00p-10:00p
FEMA Approved: Yes
Ownership: ARA
Policies / Expenses
Cancellation:
48 hours prior to arrival
Nightly Parking: none
Typical Group Deposit: 10% at contract
Total Taxes: 14.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 8.00%
Food and Beverage Tax: 10.00%
Audio Visual Tax: 6.00%
Additional Person Fee: 25.00 Per Person
Food and Beverage Service Charge: 20.00%
Audio Visual Service Charge: 20.00%
Banquet Labor Fees: 20.00%
Banquet Bartender Fees: 25.00 Per Hour (75 first hour)
Chef Attendant Fees: 25.00 Per Hour (75 first hour)
Avg. Continental Breakfast Cost: 9.95 Per Person
Avg. Buffet Breakfast Cost: 22.50 Per Person
Avg. Buffet Lunch Cost: 16.95 Per Person
Avg. Boxed Lunch Cost: 18.95 Per Person
Avg. Buffet Dinner Cost: 21.95 Per Person
Morning Break Cost: 9.95 Per Person
Afternoon Break Cost: 9.95 Per Person
Banquet Gallon of Coffee: 28.00 Per Item
Banquet Soda: 4.95 Per Person (1/2 day unlimited)
Banquet Bottled Water: 2.25 Per Item
Banquet Reception w Hors d'oeuvres: 3.00 Per Item

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV room
  • Voicemail

Airport & Shuttle Information

RIC is nearest airport, 23 miles from airport, no shuttle service

Local Shuttle Info: No local shuttle

Breakfast Information

Grab and Go breakfast is included in the rate.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Over 4000 parking spaces available free for self parking. Plenty of spaces for full size motor coach vehicles.

Internet / WiFI

Our fastest Wi-Fi connection is free and available through out the hotel and public spaces.

Cleaning Policies

Ensuring Safety for our TravelersThe well-being of Hyatt House Richmond West’s guests and Team Members is our highest priority, and we remain diligent in our commitment to provide a safe, hospitable environment for all who visit us while in Richmond. This plan presents what we are doing to keep our guests, employees, and our community safe. Each operating department has it’s own customized set of procedures, even more detailed than the summary presented here. It relies on the best available science & sanitation methods in consultation with the CDC, Hyatt Hotels & local authorities. We will continue to refine and update the plan as our experts provide us more advice.All public space and back-of–house hand contact surfaces will be sanitized every 2 hours with anti-viral disinfectant, including (but not limited to): • Door handles & door plates • Stair banisters & hand rails • Trash receptacles• Tables & chairs• Entry doors • Bell Carts • Reception desk, pens

About Hyatt House

  • Upscale, but with all the comforts of home for extended stay guests
  • Full-sized kitchens and living room space
  • Free Wi-Fi with remote printing anywhere
  • Flat-panel TV's and pet friendly
  • Savory omelet breakfast bar
  • 24/7 Guest Market offering salads, sandwiches, and snacks
  • The convenience of a restaurant delivery service
  • 24-hr fitness facility, business center, and laundry room
  • Flexible meeting space and training area
  • Hyatt House also has a wonderful outdoor social meeting and cooking space with BBQ grills and a fire pit on those cold nights

The Hyatt House highlights above are subject to change without notice.

Previously known as:
Hyatt House Richmond West

Seasonality and Projections at Hyatt House Richmond / Short Pump

Rate fluctuations of Hyatt House Richmond / Short Pump

Above shows fluctuations of room prices for both our group rates and the lowest individual traveler prices our system could find at the time the group bid was placed. The best group/meeting rate displayed is 28.2% in the month of February 2021 and the highest average individual rate is $186 in the month of March 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt House Richmond / Short Pump in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Hyatt House Richmond / Short Pump

Below are the meeting, banquet, conference and event spaces at Hyatt House Richmond / Short Pump.

Feel free to use the Hyatt House Richmond / Short Pump meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
The Vineyard 70 x 25 x 10 175080/--707644524411/----100--
Close This

The Vineyard

Event space can be broken into 3 seperate areas: 26 x 23 - The Linden, 26 x 27 - The Crysalis, & 26 x 23 - The Linden.
Room Type:
Ballroom
Total Size:
1750 Sq. Mi
Dimensions:
70 x 25 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
The Linden 25 x 23 x 0 575--/----242418----/--4040--
Close This

The Linden

Room Type:
General Meeting Room
Total Size:
575 Sq. Mi
Dimensions:
25 x 23 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    The Gadino 25 x 20 x 0 500--/----182015----/--3025--
    Close This

    The Gadino

    Room Type:
    General Meeting Room
    Total Size:
    500 Sq. Mi
    Dimensions:
    25 x 20 x 0 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      The Chrysalis 25 x 27 x 0 675--/----3232------/--4848--
      Close This

      The Chrysalis

      Room Type:
      General Meeting Room
      Total Size:
      675 Sq. Mi
      Dimensions:
      25 x 27 x 0 Ft.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available

        FAQs about Hyatt House Richmond West

        What time is check in?

        Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

        What time is check out?

        Check out time is 12:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

        How many rooms does Hyatt House Richmond West have?

        There are 134 sleeping rooms in the hotel.

        Is there any meeting space at Hyatt House Richmond West?

        Yes, they have 4 meeting rooms that can support various table layouts.

        What kind of breakfast is at Hyatt House Richmond West?

        Grab and Go breakfast is included in the rate.

        What parking is available at Hyatt House Richmond West?

        Over 4000 parking spaces available free for self parking. Plenty of spaces for full size motor coach vehicles. Great parking, according to 77%.

        How much does internet cost?

        Our fastest Wi-Fi connection is free and available through out the hotel and public spaces.

        Can I get a AAA rate at Hyatt House Richmond West?

        Sorry, this hotel does not offer AAA hotel discounts at this time.

        Can I get a Senior or AARP rate at Hyatt House Richmond West?

        Sorry, this hotel does not offer senior hotel discounts at this time.

        Is there a gym at Hyatt House Richmond West?

        Yes, there is a gym/fitness area available on-site at the property.

        Is there shopping nearby?

        Yes. Close to restaurants, bars and shopping areas. Near great selection of restaurants and shopping. Great shopping. All guests liked the proximity to shopping.

        Are there rooms with kitchenettes?

        Yes. Good kitchenette. The majority of guests found the kitchenette to be good.

        Testimonials:

        Testimonials icon
        "I am so happy I stumbled on this site. I was calling different hotels trying to plan an event for 120 people. This made the process so much easier! Thank you." S.C. - Tampa, FL

        Find Out More Check Rates