SHERATON GATEWAY HOTEL IN TORONTO INT'L AIRPORT

Terminal 3 Toronto International Airport, Toronto, ON L5P1C4 Canada (CAN)
4.0 Star Airport Hotel
43.68633 -79.62064
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Very Good
4.0/ 5

Based on 1371 guest reviews

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  • Has an indoor pool!
  • 474 rooms in property
  • 8 floors in hotel
  • 2 suites in hotel
  • Check-in: 3:00pm
  • Check-out: 12:00pm
  • Groups & Meetings rating of 7.5/10
  • 30 conference rooms in property

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Room Types

Check Rates1 King :15 Day Parking Pkg 15 Day Parking Package Getaway and Leave Your Car with Us Package Include
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Check Rates1 King :8 Day Parking Package 8 Day Parking Package Getaway and Leave Your Car with Us Package Inclu
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Check Rates1 King :biggest Sale Of The Year Limited Time Offer Book By Dec 6 : Traditional Non Smoking: Sweet S
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Check Rates1 King :fall Promotion Includes Free High Speed Internet Accessible Club Floor Non Smoking: Exclusiv
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Check Rates1 King :fall Promotion Includes Free High Speed Internet Accessible Deluxe Corner King Non Smoking:
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Check Rates1 King :fall Promotion Includes Free High Speed Internet Accessible Traditional Non Smoking: Sweet S
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Check Rates1 King :flexible Rate Deluxe Junior Suite Non Smoking: Sweet Sleeper Bed : Combined Bedroom Lounge A
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Check Rates1 King :flexible Rate Deluxe Non Smoking: Runway View: Sweet Sleeper Bed: 37 Inch Flat Screen LCD Tv
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Check Rates1 King :flexible Rate Deluxe Non Smoking: Sweet Sleeper Bed: Spacious Room: Sofa Bed: Desk and Data
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Check Rates1 King :flexible Rate Prime Minisuiter Suite Non Smk: Sweet Sleeper Bed: Living Area: Continental Br
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Check Rates1 King :flexible Rate Traditional Non Smoking: Sweet Sleeper Bed: Desk and Data Port: 37 Inch Flat S
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Check Rates2 Double Beds :15 Day Parking Pkg 15 Day Parking Package Getaway and Leave Your Car with Us Package
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Check Rates2 Double Beds :8 Day Parking Package 8 Day Parking Package Getaway and Leave Your Car with Us Packag
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Check Rates2 Double Beds :flexible Rate Traditional Non Smoking: Sweet Sleeper Bed: Desk and Data Port: 37 Inch
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Check RatesClub Room 1 King Bed Business Lounge Accessible
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Check RatesClub Room 1 King Bed Business Lounge Accessible (Runway)
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Check RatesClub Room 1 King Bed Business Lounge Accessible (Runway) Cyber Sale
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Check RatesClub Room 1 King Bed Business Lounge Accessible Cyber Sale
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Check RatesDeluxe Room 1 King Bed Corner
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Check RatesDeluxe Room 1 King Bed Corner Cyber Sale
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Check RatesDeluxe Room 1 King Bed with Sofa Bed
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Check RatesDeluxe Room 1 King Bed with Sofa Bed Cyber Sale
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Check RatesRoom 1 King Bed View (Runway)
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Check RatesRoom 1 King Bed View (Runway) Cyber Sale
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Check RatesTraditional Room
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Check RatesTraditional Room 1 King Bed
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Check RatesTraditional Room 1 King Bed Cyber Sale
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Check RatesTraditional Room 2 Double Beds
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Check RatesTraditional Room 2 Double Beds Cyber Sale
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Local Attractions

Corporate OfficesAccenture 1.0 km/0.6 miles Hewlett Packard 1.0 km/0.6 miles Federal Express 1.0 km/0.6 miles General Mills 1.0 km/0.6 miles Coca Cola 2.0 km/1.2 miles Bell Mobility 5.0 km/3.1 miles Bell Canada 5.0 km/3.1 miles IBM 6.0 km/3.7 miles Boeing Corporation 7.0 km/4.3 miles Bayer Canada 8.0 km/5.0 miles Nortel 10.0 km/6.2 miles Etobicoke General Hospital 10.0 km/6.2 miles Canadian Standards Association 10.0 km/6.2 miles Biovail 15.0 km/9.3 miles Microsoft 15.0 km/9.3 miles Chrysler Canada 15.0 km/9.3 miles Effem Foods 15.0 km/9.3 miles GlaxoSmithKline 15.0 km/9.3 miles General Electric 15.0 km/9.3 miles PricewaterhouseCoopers 25.0 km/15.5 miles Labatt Breweries 25.0 km/15.5 miles Local AttractionsInternational Centre 0.1 km/0.1 miles Toronto Congress Centre 1.6 km/1.0 miles Woodbine Shopping Centre 2.0 km/1.2 miles Royal Woodbine Golf Club 2.0 km/1.2 miles Woodbine Racetrack and Casino 3.0 km/1.9 miles Woodbine Casino

Summary of Verified Reviews

Summary of 2,639 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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84
Very Good

Very good airport hotel. Close to Pearson Airport. Easily accessible by car and close to the airport. Tip top grounds with excellent wellness facilities. Comfortable beds. Popular among business travelers.

“Excellent overnight stay at the airport hotel” “Good gym , sauna and pool”

Great Overall Ranking Top 15% in city
Excellent Airport Hotel Top 2% in city
Excellent Business Hotel Top 10% in city
Best Pool In City
Best Wellness In City

Good to know

  • Internet is expensive

    “No free internet access in room” “No free wifi”

  • Good access to airport

    “I love the proximity to the airport” “Readily accessible by the airport train”

  • Comfortable beds

    “Great night sleep” “Great nights sleep”

  • Professional service

    “Staff was professional and very attentive” “Front desk was great and very efficient”

Review highlights

Wellness

93/100
35 reviews

Awesome wellness and fitness areas.

“Large hot tub” “Work out area was very nice” “Good gym , sauna and pool”

Pool

91/100
43 reviews

Great pool.

“The kids loved the pool” “Nice pool” “Good gym , sauna and pool”

Location

87/100
500 reviews

Great location. Close to the train station and the airport. Not great access by car, with bad parking. Expensive parking. Near to the city centre with good shopping options nearby.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

81/100
555 reviews

Poorly-managed hotel with bad housekeeping, but friendly service. Reception, bar and restaurant service very professional. Room service is average.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Cleanliness

72/100
215 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Amenities

64/100
141 reviews

Okay buildings and entrance area. Hotel grounds are pleasant, but facilities are outdated. Bad architecture.

“Classy lounge” “Extensive renovation” “Quiet floor”

Room

63/100
637 reviews

Great beds in acceptably clean rooms with good TV's. Big rooms with lovely views, but poorly-maintained with poor furniture. Small rooms and dirty bathrooms. Outdated rooms with bad kitchenettes, minibars and A/C.

“Excellent soundproofing” “Damp musty smell” “Dirty bath tub”

Food

59/100
254 reviews

Adequate menu with an alright dining experience. Excellent snacks but the restaurant is overpriced. Untasty beef dishes & steak.

“Appetizer was delicious” “Hotel restaurant was a bit of a disappointment” “Service in the dinning room was excellent”

Vibe

54/100
139 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Entrance area is ok. Stylish Hotel. Luxurious Hotel. Perfect airport hotel. Good for business people.

“The hotel itself is elegant” “Classy lounge” “Luxurious pillows”

Bar

53/100
78 reviews

Alright but overpriced bar. Tasteless wines. Good bar service. Alcoholic drinks are not good.

“Bar staff was exceptional” “Alcohol available” “Very expensive food/drink”

Breakfast

44/100
70 reviews

Overpriced, subpar breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

WiFi

33/100
114 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

32/100
323 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Ranked top 7% by couples, with a score of 86

Good to know

  • Bad accessibility by car

    “No shuttles” “No shuttle”

  • Poorly-maintained rooms

    “Coffee maker didn't work” “Broken tiles”

  • Great view

    “Great runway view” “Spectacular views”

  • Dirty bathroom

    “Towels that were clean, but thin” “Dirty bath tub”

Review highlights

Pool

92/100
5 reviews

Great pool.

“The kids loved the pool” “Nice pool” “Good gym , sauna and pool”

Location

87/100
79 reviews

Great location near the airport. Not great access by car, with bad parking.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Comfort

76/100
61 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Service

76/100
87 reviews

Efficient, friendly service with a nice reception.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Cleanliness

71/100
32 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Room

62/100
108 reviews

Rooms are acceptable, if run-down, and bathrooms are dirty. Amply-sized rooms with excellent beds and superb views.

“Dirty bath tub” “Dirty carpet” “In room coffeemaker haven't been cleaned”

Amenities

61/100
16 reviews

Okay buildings and entrance area.

“Quiet floor” “Lounge was open late” “Dated decor”

Food

60/100
33 reviews

Pricey restaurant with average food.

“Appetizer was delicious” “Service in the dinning room was excellent” “Restaurant is pricey”

Bar

56/100
8 reviews

Standard bar.

“Coffee was cold” “Alcohol available” “No drinks or snacks”

Vibe

52/100
15 reviews

Decent vibe. Entrance area is ok.

“The hotel itself is elegant” “Luxurious pillows” “Friendly people at this motel”

Breakfast

48/100
17 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

WiFi

32/100
26 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

29/100
47 reviews

Poor value for money. Internet is expensive. Expensive restaurant.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Ranked top 11% by families, with a score of 84

Good to know

  • Great pool

    “The kids loved the pool” “Nice pool”

  • Poor access to parking

    “No parking” “Our only problem was parking”

  • Clean hotel facilities

    “The hotel itself was clean” “Clean change rooms”

  • Comfortable beds

    “Great night sleep” “Great nights sleep”

Review highlights

Pool

93/100
9 reviews

Great pool.

“The kids loved the pool” “Nice pool” “Good gym , sauna and pool”

Location

88/100
56 reviews

Great location near the airport. Poor access to parking.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

83/100
48 reviews

Efficient, friendly service with a nice reception.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Comfort

74/100
37 reviews

Great sized rooms, very comfortable with wonderful beds.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Cleanliness

69/100
14 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“The hotel itself was clean” “Towels that were clean, but thin” “Dirty bath tub”

Food

64/100
22 reviews

Food is all right.

“Great meal at Restaurant” “Not satisfied with evening offering” “Service in the dinning room was excellent”

Vibe

57/100
13 reviews

Decent vibe.

“The hotel itself is elegant” “Classy lounge” “Luxurious pillows”

Bar

55/100
5 reviews

Standard bar.

“Orange juice was especially tasty” “Free coffee” “Alcohol available”

Room

55/100
67 reviews

Rooms are large and mostly clean, with great beds. Minibars and bathrooms are unacceptable.

“Dirty bath tub” “Dirty carpet” “Shower had mold”

Breakfast

44/100
9 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

Value

30/100
37 reviews

Poor value for money. Internet is expensive.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

WiFi

29/100
16 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Ranked top 5% by solo travelers, with a score of 84

Good to know

  • Old rooms

    “Old blow dryer” “Old wall”

  • Great wellness & sports facilities

    “Large hot tub” “Work out area was very nice”

  • Hotel is outdated

    “Old blow dryer” “The hotel itself was slightly dated and tacky”

  • Internet is expensive

    “No free internet access in room” “No free wifi”

Review highlights

Wellness

93/100
9 reviews

Great wellness & sports facilities.

“Large hot tub” “Work out area was very nice” “Good gym , sauna and pool”

Location

90/100
44 reviews

Great location near the airport.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Comfort

81/100
41 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Service

80/100
28 reviews

Efficient, friendly service with a nice reception.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Cleanliness

71/100
16 reviews

Relatively clean rooms.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Room

70/100
63 reviews

Old but mostly clean rooms, but poor bathrooms. Comfortable beds in spacious rooms.

“Dirty bath tub” “Dirty carpet” “In room coffeemaker haven't been cleaned”

Amenities

65/100
11 reviews

Average hotel building.

“Classy lounge” “Quiet floor” “Dated decor”

Food

57/100
18 reviews

Food is all right.

“Hotel restaurant very pricey” “Lack of a buffet” “Superb food”

Bar

56/100
8 reviews

Standard bar.

“Bar staff was exceptional” “Alcohol available” “Very expensive food/drink”

Vibe

56/100
9 reviews

Decent vibe. Hotel is outdated.

“The hotel itself is elegant” “Luxurious pillows” “Friendly people at this motel”

Breakfast

39/100
8 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

WiFi

37/100
19 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

33/100
27 reviews

Poor value for money. Internet is expensive.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Ranked top 18% by business travelers, with a score of 79

Good to know

  • Clean hotel facilities

    “The hotel itself was clean” “Clean change rooms”

  • Spacious rooms

    “Refrigerator was very large” “Rooms were spacious and clean”

  • Clean

    “Rooms were spacious and clean” “Bathroom cleaned properly”

  • Fantastic service

    “Staff were terrific” “Excellent front desk staff”

Review highlights

Location

87/100
30 reviews

Great location near the airport.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

78/100
34 reviews

Efficient, friendly service with a nice reception.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Comfort

77/100
16 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Cleanliness

72/100
16 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Amenities

66/100
9 reviews

Average hotel building.

“Fantastic facility” “Classy lounge” “Quiet floor”

Room

65/100
37 reviews

Fairly clean, spacious rooms with great beds, but poor bathrooms.

“Dirty bath tub” “Dirty carpet” “In room coffeemaker haven't been cleaned”

Food

58/100
14 reviews

Pricey restaurant with average food.

“Appetizer was delicious” “Hotel restaurant was a bit of a disappointment” “Service in the dinning room was excellent”

Vibe

57/100
7 reviews

Decent vibe. Hotel is outdated.

“The hotel itself is elegant” “Luxurious pillows” “Best atmosphere”

Bar

51/100
8 reviews

Standard bar.

“24 hr tea/coffee” “Alcohol available” “Very expensive food/drink”

Breakfast

45/100
8 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

WiFi

35/100
5 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

33/100
23 reviews

Poor value for money. Expensive restaurant. Internet is expensive.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Good to know

  • Good access to airport

    “I love the proximity to the airport” “Readily accessible by the airport train”

  • Friendly service

    “Staff was awesome and helpful” “Staff was professional and very attentive”

  • Professional service

    “Staff was professional and very attentive” “Front desk was great and very efficient”

Review highlights

Location

87/100
14 reviews

Great location near the airport.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

81/100
16 reviews

Service is professional and friendly.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Cleanliness

75/100
4 reviews

Clean.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Comfort

71/100
6 reviews

Rather comfortable.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Room

61/100
13 reviews

Room is all right.

“Dirty bath tub” “Dirty carpet” “Shower had mold”

Value

28/100
4 reviews

Poor value for money.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Good to know

  • Fantastic service

    “Staff were terrific” “Excellent front desk staff”

Review highlights

Service

78/100
3 reviews

Fantastic service.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Review highlights

Location

89/100
7 reviews

Great location.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Room

62/100
7 reviews

Room is all right.

“Damp musty smell” “Dirty bath tub” “Dirty carpet”

Breakfast

46/100
5 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

Good to know

  • Pleasant hotel grounds

    “Clean and safe environment”

  • Poor bathroom

    “Broken tiles” “Dirty bath tub”

Review highlights

Location

88/100
18 reviews

Great location somewhat accessible by car.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

83/100
11 reviews

Fantastic service.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Amenities

66/100
12 reviews

Great grounds and decent buildings.

“Classy lounge” “Quiet floor” “Dated decor”

Room

64/100
18 reviews

Rooms are alright, but bathrooms are not great.

“Dirty bath tub” “Dirty carpet” “In room coffeemaker haven't been cleaned”

Breakfast

51/100
5 reviews

Breakfast is average.

“Punctual in-room breakfast” “No eggs” “Great brunch”

WiFi

37/100
4 reviews

Bad internet service.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

36/100
11 reviews

Poor value for money.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Good to know

  • Great location

    “I love the proximity to the airport” “Loved the location in the airport”

Review highlights

Location

88/100
7 reviews

Great location.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Amenities

67/100
7 reviews

Ordinary amenities.

“Fantastic facility” “Classy lounge” “Quiet floor”

Room

64/100
8 reviews

Room is all right.

“Excellent soundproofing” “Damp musty smell” “Dirty bath tub”

Good to know

  • Friendly service

    “Staff was awesome and helpful” “Staff was professional and very attentive”

Review highlights

Location

86/100
12 reviews

Great location.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

80/100
8 reviews

Friendly service.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Cleanliness

71/100
6 reviews

Relatively clean rooms.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Room

64/100
15 reviews

Room cleanliness is acceptable.

“Damp musty smell” “Dirty bath tub” “Dirty carpet”

Food

59/100
5 reviews

Food is all right.

“Dinner were fabulous” “Hotel restaurant was a bit of a disappointment” “Service in the dinning room was excellent”

Value

33/100
8 reviews

Poor value for money.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Good to know

  • Internet is expensive

    “No free internet access in room” “No free wifi”

  • Good access to airport

    “I love the proximity to the airport” “Readily accessible by the airport train”

  • Comfortable beds

    “Great night sleep” “Great nights sleep”

  • Professional service

    “Staff was professional and very attentive” “Front desk was great and very efficient”

Review highlights

Location

86/100
441 reviews

Great location. Close to the train station and the airport. Not great access by car, with bad parking. Expensive parking. Near to the city centre with good shopping options nearby.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

81/100
516 reviews

Efficient, friendly service with a nice reception. Room service is average. Housekeeping and management are lacking. Bar service is acceptable.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Cleanliness

70/100
200 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Amenities

65/100
122 reviews

Decent building with okay entrance area and outdated facilities. Bad architecture.

“Classy lounge” “Quiet floor” “Dated decor”

Room

63/100
579 reviews

Great beds in acceptably clean rooms with good TV's. Big rooms with lovely views, but poorly-maintained with poor furniture. Small rooms and dirty bathrooms. Outdated rooms with bad kitchenettes, minibars and A/C.

“Dirty bath tub” “Dirty carpet” “Shower had mold”

Food

60/100
239 reviews

Adequate menu with an alright dining experience. Excellent snacks but the restaurant is overpriced. Untasty beef dishes & steak.

“Not satisfied with evening offering” “Service in the dinning room was excellent” “Restaurant is pricey”

Bar

57/100
73 reviews

Alright but overpriced bar. Tasteless wines. Bar service is acceptable.

“Bar staff was exceptional” “Alcohol available” “Very expensive food/drink”

Vibe

54/100
127 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Entrance area is ok. Stylish Hotel.

“Luxurious pillows” “Friendly people at this motel” “Lounge was open late”

Breakfast

42/100
54 reviews

Overpriced, subpar breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

WiFi

34/100
100 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

32/100
292 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Ranked top 9% by couples, with a score of 85

Good to know

  • Poor access to parking

    “No parking” “Our only problem was parking”

  • Great view

    “Great runway view” “Spectacular views”

  • Poorly-maintained rooms

    “Coffee maker didn't work” “Broken tiles”

  • Dirty bathroom

    “Towels that were clean, but thin” “Dirty bath tub”

Review highlights

Pool

92/100
5 reviews

Great pool.

“The kids loved the pool” “Nice pool” “Good gym , sauna and pool”

Location

86/100
67 reviews

Great location near the airport. Poor access to parking.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

78/100
79 reviews

Efficient, friendly service with a nice reception.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Comfort

77/100
60 reviews

Great sized rooms, very comfortable with wonderful beds.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Cleanliness

72/100
29 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Room

64/100
97 reviews

Rooms are acceptable, if run-down, and bathrooms are dirty. Amply-sized rooms with excellent beds and superb views.

“Damp musty smell” “Dirty bath tub” “Dirty carpet”

Food

63/100
29 reviews

Food is all right.

“Dinner were fabulous” “Meal has not been matched” “Service in the dinning room was excellent”

Amenities

62/100
12 reviews

Average hotel building.

“Classy lounge” “Quiet floor” “Dated decor”

Bar

55/100
7 reviews

Standard bar.

“Coffee is a bit ridiculous” “Bar staff was exceptional” “Alcohol available”

Vibe

54/100
11 reviews

Decent vibe.

“The hotel itself is elegant” “Luxurious pillows” “Friendly people at this motel”

Breakfast

47/100
10 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

WiFi

34/100
23 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

30/100
45 reviews

Poor value for money. Internet is expensive.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Ranked top 13% by families, with a score of 83

Good to know

  • Clean hotel facilities

    “The hotel itself was clean” “Clean change rooms”

  • Comfortable beds

    “Great night sleep” “Great nights sleep”

  • Great reception

    “Excellent front desk staff” “Front desk staff very welcoming”

  • Great location

    “I love the proximity to the airport” “Loved the location in the airport”

Review highlights

Pool

93/100
9 reviews

Great pool.

“The kids loved the pool” “Nice pool” “Good gym , sauna and pool”

Location

87/100
45 reviews

Great location near the airport.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Service

83/100
42 reviews

Efficient, friendly service with a nice reception.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Comfort

73/100
30 reviews

Great sized rooms, very comfortable with wonderful beds.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Cleanliness

68/100
12 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Towels that were clean, but thin” “Dirty bath tub” “Dirty carpet”

Food

63/100
20 reviews

Food is all right.

“Dinner were fabulous” “Service in the dinning room was excellent” “Restaurant is pricey”

Vibe

56/100
9 reviews

Decent vibe.

“Luxurious pillows” “Friendly people at this motel” “Lounge was open late”

Room

54/100
53 reviews

Rooms are large and mostly clean, with great beds. Minibars and bathrooms are unacceptable.

“Dirty bath tub” “Dirty carpet” “Shower had mold”

Breakfast

39/100
5 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

Value

29/100
31 reviews

Poor value for money. Internet is expensive.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

WiFi

27/100
13 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Ranked top 6% by solo travelers, with a score of 85

Good to know

  • Hotel is outdated

    “Old blow dryer” “The hotel itself was slightly dated and tacky”

  • Internet is expensive

    “No free internet access in room” “No free wifi”

  • Bad internet service

    “Internet did not work” “No free internet access in room”

  • Spacious rooms

    “Refrigerator was very large” “Rooms were spacious and clean”

Review highlights

Wellness

92/100
8 reviews

Great wellness & sports facilities.

“Large hot tub” “Work out area was very nice” “Good gym , sauna and pool”

Location

90/100
35 reviews

Great location near the airport.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Comfort

81/100
38 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Service

79/100
26 reviews

Efficient, friendly service with a nice reception.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Cleanliness

71/100
16 reviews

Relatively clean rooms.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Room

69/100
59 reviews

Fairly clean, spacious rooms with great beds, but poor bathrooms.

“Excellent soundproofing” “Damp musty smell” “Dirty bath tub”

Amenities

65/100
9 reviews

Average hotel building.

“Classy lounge” “Quiet floor” “Dated decor”

Food

57/100
17 reviews

Food is all right.

“Appetizer was delicious” “Wonderful meal in their dining room” “Service in the dinning room was excellent”

Vibe

56/100
8 reviews

Decent vibe. Hotel is outdated.

“The hotel itself is elegant” “Classy lounge” “Luxurious pillows”

Bar

55/100
7 reviews

Standard bar.

“24 hr tea/coffee” “Alcohol available” “Very expensive food/drink”

Breakfast

39/100
6 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

WiFi

38/100
18 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

34/100
25 reviews

Poor value for money. Internet is expensive.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Ranked top 28% by business travelers, with a score of 75

Good to know

  • Expensive restaurant

    “Expensive lunch” “Food was most enjoyable but pricey”

  • Hotel is outdated

    “Old blow dryer” “The hotel itself was slightly dated and tacky”

  • Spacious rooms

    “Refrigerator was very large” “Rooms were spacious and clean”

  • Bad breakfast

    “No eggs” “No breakfast”

Review highlights

Location

87/100
27 reviews

Great location near the airport.

“I love the proximity to the airport” “Loved the location in the airport” “Great hotel for airport”

Comfort

77/100
16 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Exceptional bed and linens” “Rooms were spacious and clean” “Room was spacious and comfortable”

Service

77/100
33 reviews

Efficient, friendly service with a nice reception.

“Staff were terrific” “Excellent front desk staff” “Bar staff was exceptional”

Cleanliness

71/100
15 reviews

Relatively clean rooms.

“Rooms were spacious and clean” “Bathroom cleaned properly” “Clean comfortable hotel”

Amenities

66/100
9 reviews

Average hotel building.

“Classy lounge” “Quiet floor” “Dated decor”

Room

66/100
36 reviews

Fairly clean, spacious rooms with great beds, but poor bathrooms.

“Damp musty smell” “Dirty bath tub” “Dirty carpet”

Food

58/100
13 reviews

Pricey restaurant with average food.

“Dinner were fabulous” “Great meal in the restaurant” “Service in the dinning room was excellent”

Vibe

57/100
7 reviews

Decent vibe. Hotel is outdated.

“The hotel itself is elegant” “Classy lounge” “Luxurious pillows”

Bar

51/100
8 reviews

Standard bar.

“Free coffee” “Wrong drinks” “Alcohol available”

Breakfast

45/100
8 reviews

Bad breakfast.

“No eggs” “No breakfast” “Horrible breakfast”

WiFi

35/100
5 reviews

Poor, over-priced WiFi.

“Internet did not work” “No free internet access in room” “No free wifi”

Value

33/100
20 reviews

Poor value for money. Internet is expensive. Expensive restaurant.

“Hotel restaurant very pricey” “Had to pay for internet service” “Motel is somewhat expensive”

Review Semantics by TrustYou

Customer Reviews of Sheraton Gateway Hotel in Toronto Int'l Airport

4.0 out of 5.Based on 1371 guest reviews, Very Good

Property Description

Sheraton Gateway Hotel in Toronto International Airport is the only hotel located in Toronto’s Pearson International Airport. A covered, climate-controlled skywalk connects the hotel to Terminal 3 and our new Automated People Mover connects the hotel to Terminal 1.There’s no need to spend time waiting in line at the airport. Our new check-in kiosks allow you to check-in for flights and print your boarding pass right from the hotel lobby. You can even use our convenient kiosks to check in and out of your hotel room. Departure and arrival screens located in the lobby will ensure you’re always on time.Feel close to the things that matter most. Enjoy a comfortable stay from the moment you set foot in the hotel. Our warm and friendly staff will ensure you feel right at home. Relax and unwind from the stresses of travel in one of our recently renovated guest rooms, complete with our famous Sheraton Sweet Sleeper(SM) Beds or take a dip in our indoor heated pool. Our fully-equipped business centre will ensure you stay connected.After a busy day of traveling and meetings, relax with a selection from our full spa menu. Enjoy a little you-time with a full or half-day package, including massage therapy, body treatments, hair styling, or facial treatments in a calming atmosphere.The next time you’re in Toronto, experience how comfortable and convenient travel can be. You don’t just stay at Sheraton Gateway Hotel in Toronto International Airport, you belong.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2006
Floors:8
Rooms:474
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:474
Handicap Rooms:
Suites:2
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:30 View Spaces
Meeting Space:18000 sq. feet
Banquet Space:Holds 300 people
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:Lounge opens at 11:00am and closes at 1:00am
Policies / Expenses
Cancellation:
as per contract
Nightly Parking:28
Typical Group Deposit:0.00
Total Taxes:13.00%
Total Misc Fees:$13.00 USD
(mandatory resort fees/taxes)
City Tax: 3.00%
GST: Goods and Services Tax: 5.00 GST %
PST: Provincial Sales Tax: 5.00 PST %

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Small pets allowed.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Garage
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Solarium
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room
  • Voicemail

Airport & Shuttle Information

we are located directed in Terminal 3 of the Toronto International Airport. We are also connected to Terminal 1 via the Automated People Mover. Therefore your guest NEVER have to step put side...we also offer luggage and winter jacket storage complimentary to guest!

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Sheraton Gateway Hotel, Sheraton Gateway Hotel in Toronto International Ai

Meeting Rooms and Banquet Rooms at Sheraton Gateway Hotel in Toronto Int'l Airport

Below are the meeting, banquet, conference and event spaces at Sheraton Gateway Hotel in Toronto Int'l Airport.

Feel free to use the Sheraton Gateway Hotel in Toronto Int'l Airport meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Toronto event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Alpine Ballroom66 x 39 x 132607--/200------------/--300----
Close This

Alpine Ballroom

Room Type:
Ballroom
Total Size:
2607 Sq. Feet
Dimensions:
66 x 39 x 13 Ft.
Floor Level:
1
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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