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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 601 guest reviews
- Has indoor swimming pool
- The Avg. Group Saves 12.7%!
- Fitness + Health Center
- 127 rooms in hotel
- 6 floors in property
- 127 suites in property
- Check-in time: 3:00pm
- Group score of 10.0/10
- 3 meeting rooms in hotel
Standard prices by room type for the next 60 days
Local Attractions
Kings Island, Cincinnati Zoo, Beach Waterpark, Newport Aquarium, Creation Museum, The Ark Encounter, Ohio Renaissance Festival
Map & Attractions for Candlewood
Verified Reviews of Candlewood
Below are the verified reviews from guests that we have booked recently: "I’d give a zero if it were an option!"
Overall Score1.0/ 5
If you think you're staying at the Hyatt Place think again! It's now the Candlewood Suites with nothing to notify guest when looking for the building. The website also continues to say Hyatt Place. Our key cards wouldn't work on our first night. The nice lady from the front desk tried still nothing. She tried changing the battery. Still nothing. We asked for a different room and she was able to accommodate that request.
Tammy H. (Individual traveler, booked 1 room), from 
15-Oct-2022 Verified Review, stayed from Fri Oct 14 to Sat Oct 15 2022 at a $119.00 average nightly rate. 
"Great"
Overall Score5.0/ 5
The girls at the front desk were so helpful, with where we should eat,directions, plus I have never used Yber and they got our ride.
Carol W. (Individual traveler, booked 1 room), from
09-Sep-2019 Verified Review, stayed from Fri Sep 06 to Sun Sep 08 2019 at a $106.92 average nightly rate. "Hyatt Place Review."
Overall Score3.0/ 5
We spent three days recently at Hyatt Place Cincinnat NE. Our rate was over $100/day and we were disappointed to learn that no amenities were included. No breakfast, no water, no microwave. Nothing. However, the room was large, very, very clean and all staff were very nice. Each morning the staff gave that place a thorough cleaning. It was pet friendly and that is why we chose it.
Wayne H. (Individual traveler, booked 1 room), from
15-Jul-2019 Verified Review, stayed from Mon Jul 08 to Thu Jul 11 2019 at a $119.00 average nightly rate. "Professional, Welcoming and Helpful"
Overall Score5.0/ 5
I enjoyed my stay at the hotel more than I had at other places. The breakfast was top notch, and I had plenty of options considering I'm vegetarian. The staff was helpful and went out of their way to help everyone in my family. One specific person, Soloman, was always there to lend a helping hand and is the reason why I would recommend Hyatt Place to others. He made sure that I had everything I asked for, plus more. Thanks for a pleasant experience!
Whitney H. (Individual traveler, booked 1 room), from
18-Mar-2014 Verified Review, stayed from Fri Mar 14 to Sun Mar 16 2014 at a $89.00 average nightly rate. Property Description
A favorite of both business and leisure travelers, Hyatt Place Cincinnati-Northeast offers guests an attractively designed suite with 25% more space than a traditional hotel room. Our Place provide guests with amenities such as the Comfy Corner with a Double-sized sleeper sofa, refrigerators, breakfast buffet, a fitness room and an indoor pool.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2016 |
| Floors: | 6 |
| Rooms: | 127 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 127 |
| Handicap Rooms: | 5 |
| Rooms with 1 Bed: | 60 |
| Rooms with 2 Beds: | 50 |
| Suites: | 127 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 2167 sq. feet |
| Banquet Space: | Holds 60 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | 1.0 Mi |
| Lounge/Bar Hours: | 9am-11pm |
| Pool Info: Pool Hours: 6am-11pmThe pool is OPEN! To accommodate current guidelines, we are operating on a reservation system to ensure everyone is able to get pool time. See desk for details. | |
Policies / Expenses
| Cancellation: Individual-48 hours before day of arrival. Groups-7+days before arrival | |
| Nightly Parking: | NA |
| Typical Group Deposit: | 50% |
| Total Taxes: | 14.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 4.00% |
| City Tax: | 3.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Ironing facilities
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Greater Cincinnati Airport-CVG, Taxi one-way = $50.00Distance - 35 miles
Local Shuttle Info: Groups may qualify for Complimentary shuttle-see sales for details!
Breakfast Information
Our breakfast is currently modified to a grab and go offering.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Dogs under 35 pounds with $75 non-refundable cleaning fee
Parking Info
Complimentary BUS parking, car parking, self parking- all Free!
Internet / WiFI
Huge upgraded WIFI (5x faster than our competitors) and is Free!
Cleaning Policies
We are enforcing proper procedures provided by the CDC, Ecolab, and other partners. We have increased the frequency in which public areas are cleaned, especially high touch point areas. Sanitizing stations set up throughout lobby and hotel.
About Candlewood Suites
- Home-like enviroment, great for an extended stay
- Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
- Free high-speed internet access and a large workspace available in each guest room
- TV with DVD player and a comfortable recliner
- Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
- Provide a Lending Locker service where guests can borrow common household items to use during their stay
- Pets are welcome weighing less than 80 lbs
- Free local calls and two phone lines with data port as an added convenience
- Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
- Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
- Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
- Great fitness area
- Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
Previously known as:
Hyatt Place, Hyatt Place Cincinnati Northeast
Hotel Rate Trends at Candlewood
Above shows averages of room prices for both our group rates and the lowest individual traveler rates our system could find at the time the group offer was placed. The best group rate shown is 42.5% in July 2021 and the highest average individual rate is $170 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Candlewood in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Candlewood
Below are the meeting, banquet, conference and event spaces at Candlewood.
Feel free to use the Candlewood meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Mason event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Mason/Montgomery Rooms | 30 x 20 x 10 | 870 | 40/-- | -- | 36 | 36 | 36 | 36 | 15/-- | 0 | 40 | 36 |
Close This Mason/Montgomery RoomsRoom Type: General Meeting Room Total Size: 870 Sq. Mi Dimensions: 30 x 20 x 10 Ft. Floor Level: 1 Power Outlets: 6 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
Half Day Rental: $350.00 USD Full Day Rental: $500.00 USD | ||||||||||||
| Montgomery Room | 15 x 20 x 9 | 427 | --/-- | -- | 15 | 10 | 10 | 10 | --/-- | 20 | 10 | -- |
Close This Montgomery RoomRoom Type: General Meeting Room Total Size: 427 Sq. Mi Dimensions: 15 x 20 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Mason Montgomery Room | 30 x 20 x 9 | 870 | --/-- | -- | 40 | 30 | 25 | 15 | --/-- | 50 | 15 | -- |
Close This Mason Montgomery RoomRoom Type: General Meeting Room Total Size: 870 Sq. Mi Dimensions: 30 x 20 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Mason Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Candlewood
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Candlewood have?
There are 127 rooms in the property.
Is there any meeting space at Candlewood?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Candlewood?
Our breakfast is currently modified to a grab and go offering.
What parking is available at Candlewood?
Complimentary BUS parking, car parking, self parking- all Free!
How much does internet cost?
Huge upgraded WIFI (5x faster than our competitors) and is Free!
Is there a gym at Candlewood?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Candlewood?
Yes, there is a pool on-site at the property. Pool Hours: 6am-11pmThe pool is OPEN! To accommodate current guidelines, we are operating on a reservation system to ensure everyone is able to get pool time. See desk for details..
Can I get a group rate at Candlewood?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 12.7%.
Testimonials:
"Thank you very much for all your assistance/followups. Our meeting went very well. The ease of using your site was just GREAT! It made my job so much easier. Everyone was very pleased with the location and accomodations of the hotel selected. I will recommend you to anyone I know that books meetings within our organization. It's a good site." S.D. - Grand Rapids, MI
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