HOTEL OPERA

Cuesta De Sto. Domingo 2, Madrid 28013 Spain (ESP)
4.0 Star Downtown Hotel
40.41894-3.71019
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Very Good
4.0/ 5

Based on 710 guest reviews

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  • Shuttle to airport available
  • 79 rooms in hotel
  • Hotel has 8 floors
  • Check-in time: 12
  • Check-out time: 12
  • Group score of 7.5/10
  • 5 meeting rooms in hotel

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Room Types

Check RatesAdvance Saver Double Mini 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer Bath Amenities 14s
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Check RatesAdvance Saver Double Terrace 1 King Bed Jacuzzi Internet Minibar Safe Hairdryer Bath Amenities 38 Sq
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Check RatesAdvance Saver Separate Building Of Xix Century 2 Twins or 1 Double Internet Minibar in Room Safe Hai
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Check RatesAdvance Saver Single Room 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer Bath Amenities 14s
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Check RatesAdvance Saver Triple Room 3 Single Beds WiFi Internet Minibar Safe Hairdryer Bath Amenities 33 Sqm
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Check RatesAdvance Saver Twin Room 2 Twin Beds WiFi Minibar in Room Safe Hairdryer Double Bed or 21 Sqm
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Check RatesCorporate Rate 3 Single Beds 1 Extra Bed WiFi Minibar in Room Safe Hairdryer Bath Amenities 33 Sqm
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Check RatesCorporate Rate Double Mini 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer Bath Amenities 14
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Check RatesCorporate Rate Double Terrace 1 King Bed Jacuzzi Internet Minibar Safe Hairdryer Bath Amenities 38 S
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Check RatesCorporate Rate Separate Building Of Xix Century 2 Twins or 1 Double Internet Minibar in Room Safe Ha
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Check RatesCorporate Rate Single Room 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer Bath Amenities 14
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Check RatesCorporate Rate Triple Room 3 Single Beds WiFi Internet Minibar Safe Hairdryer Bath Amenities 33 Sqm
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Check RatesCorporate Rate Twin Room 2 Twin Beds WiFi Minibar in Room Safe Hairdryer Double Bed or 21 Sqm
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Check RatesDouble Room Bed and Breakfast
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Check RatesDouble Room Terrace (Jacuzzi)
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Check RatesDouble Room Terrace (Jacuzzi) Room Only
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Check RatesDouble Standard
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Check RatesDouble Standard Breakfast Included
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Check RatesDouble Terrace 1 King Bed Jacuzzi Internet Minibar Safe Hairdryer Bath Amenities 38 Sqm
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Check RatesDouble with Terrace
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Check RatesDouble with Terrace Breakfast Included
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Check RatesQuadruple Room
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Check RatesQuadruple Room Room Only
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Check RatesSimplyluxe Affordable Getaways 3 Single Beds 1 Extra Bed WiFi Minibar in Room Safe Hairdryer Bath Am
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Check RatesSimplyluxe Affordable Getaways Double Mini 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer B
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Check RatesSimplyluxe Affordable Getaways Double Terrace 1 King Bed Jacuzzi Internet Minibar Safe Hairdryer Bat
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Check RatesSimplyluxe Affordable Getaways Separate Building Of Xix Century 2 Twins or 1 Double Internet Minibar
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Check RatesSimplyluxe Affordable Getaways Single Room 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer B
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Check RatesSimplyluxe Affordable Getaways Triple Room 3 Single Beds WiFi Internet Minibar Safe Hairdryer Bath A
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Check RatesSimplyluxe Affordable Getaways Twin Room 2 Twin Beds WiFi Minibar in Room Safe Hairdryer Double Bed
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Check RatesSingle Room 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer Bath Amenities 14sq
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Check RatesSmall Double Room
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Check RatesSpecial Bed and Breakfast Rate 3 Single Beds 1 Extra Bed WiFi Minibar in Room Safe Hairdryer Bath Am
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Check RatesSpecial Bed and Breakfast Rate Double Mini 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer B
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Check RatesSpecial Bed and Breakfast Rate Double Terrace 1 King Bed Jacuzzi Internet Minibar Safe Hairdryer Bat
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Check RatesSpecial Bed and Breakfast Rate Separate Building Of Xix Century 2 Twins or 1 Double Internet Minibar
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Check RatesSpecial Bed and Breakfast Rate Single Room 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer B
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Check RatesSpecial Bed and Breakfast Rate Triple Room 3 Single Beds WiFi Internet Minibar Safe Hairdryer Bath A
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Check RatesSpecial Bed and Breakfast Rate Twin Room 2 Twin Beds WiFi Minibar in Room Safe Hairdryer Double Bed
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Check RatesStandard Room Breakfast Included
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Check RatesStandard Room, 1 King or 2 Double Beds
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Check RatesStandard Triple
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Check RatesStandard Triple Breakfast Included
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Check RatesStay Longer and Save More 3 Single Beds 1 Extra Bed WiFi Minibar in Room Safe Hairdryer Bath Ameniti
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Check RatesStay Longer and Save More Double Mini 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer Bath A
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Check RatesStay Longer and Save More Double Terrace 1 King Bed Jacuzzi Internet Minibar Safe Hairdryer Bath Ame
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Check RatesStay Longer and Save More Separate Building Of Xix Century 2 Twins or 1 Double Internet Minibar in R
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Check RatesStay Longer and Save More Single Room 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer Bath A
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Check RatesStay Longer and Save More Triple Room 3 Single Beds WiFi Internet Minibar Safe Hairdryer Bath Amenit
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Check RatesStay Longer and Save More Twin Room 2 Twin Beds WiFi Minibar in Room Safe Hairdryer Double Bed or 21
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Check RatesTransfer To Airport Package Double Mini 135 Cm Bed WiFi Internet Minibar in Room Safe Hairdryer Bath
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Check RatesTransfer To Airport Package Double Terrace 1 King Bed Jacuzzi Internet Minibar Safe Hairdryer Bath A
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Check RatesTransfer To Airport Package Twin Room 2 Twin Beds WiFi Minibar in Room Safe Hairdryer Double Bed or
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Check RatesTriple Room 3 Single Beds
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Check RatesTriple Room 3 Single Beds WiFi Internet Minibar Safe Hairdryer Bath Amenities 33 Sqm
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Check RatesTwin Room 2 Single Beds
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Check RatesTwin Room 2 Single Beds Bb
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Check RatesTwin Room 2 Twin Beds WiFi Minibar in Room Safe Hairdryer Double Bed or 21 Sqm
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Check RatesTwin Room Bed and Breakfast
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Local Attractions

Royal Palace, Royal Thetare, Puerta del Sol, Gran Via, Prado Museum, Real Madrid Stadium, Reina Sofia Museum, Cibeles, Plaza Mayor, El Corte Ingles

Summary of Verified Reviews

Good to know

  • Wonderful sightseeing

    “Within walking distance to most sights” “Central to key sights”

  • Small rooms

    “Bedroom too small” “Single room was too small”

  • Noisy

    “The hotel itself was noisy” “PAPER THIN walls”

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

Review highlights

Location

97/100
359 reviews

Great location. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions. Easy car access but inadequate parking.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

84/100
323 reviews

Professional and warm service and acceptable housekeeping.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Cleanliness

65/100
99 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Decor is modern and clean” “Everything is very clean and well maintained” “Dirty towels”

Breakfast

62/100
96 reviews

Breakfast is decent but expensive.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Decent breakfast”

WiFi

51/100
30 reviews

Regular internet service.

“Internet worked fine” “Good Wi Fi” “Poor wi fi connection”

Room

47/100
406 reviews

Tiny, run down rooms with bad A/C and furnishing. Great views from decent, somewhat clean rooms with okay beds. Bathrooms are large but dirty.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

43/100
249 reviews

Small, noisy, uncomfortable rooms with poor A/C. Spacious bathrooms and average beds.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 56% by couples, with a score of 79

Good to know

  • Awesome terrace

  • Great shopping

    “Within walking distance from shopping” “Close to shops”

  • Clean hotel facilities

    “Decor is modern and clean” “Everything is very clean and well maintained”

  • Great view

    “Wonderful view” “Amazing view from the balcony”

Review highlights

Location

96/100
94 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

85/100
93 reviews

Professional, friendly service, good reception, and decent housekeeping.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Cleanliness

64/100
27 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Decor is modern and clean” “Dirty towels” “Clean bathrooms”

Pool

59/100
13 reviews

Ordinary pool.

“Amazing jacuzzi” “Rooms with jacuzzi are excellent”

Breakfast

58/100
26 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Wonderful breakfast buffet”

Wellness

52/100
8 reviews

Sufficient wellness & sports facilities.

“Private spa” “Hotel gym is terrible” “Fitness Center was terrible”

Room

51/100
123 reviews

Views are good, menus are average, and rooms are acceptably clean. Small, neglected rooms with filthy bathrooms.

“Luxurious bath room” “Walls very thin” “Leak from shower”

WiFi

50/100
9 reviews

Regular internet service.

“Internet worked fine” “Good Wi Fi” “Poor wi fi connection”

Comfort

46/100
72 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 72% by families, with a score of 76

Good to know

  • Professional service

    “Efficient staff” “Check in was swift”

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Fantastic service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Great location

    “Hotel location is superb” “Fabulous eating places”

Review highlights

Location

96/100
37 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

81/100
30 reviews

Efficient, friendly service with a nice reception.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Breakfast

62/100
13 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast enjoyable” “Breakfast room a little bit small”

Cleanliness

61/100
6 reviews

Quite clean.

“Decor is modern and clean” “Dirty towels” “Clean bathrooms”

Vibe

49/100
6 reviews

Poor vibe.

“Weird feeling”

Room

44/100
42 reviews

Rooms are small and bathrooms were inadequate but beds are alright.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

44/100
31 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 78% by solo travelers, with a score of 74

Good to know

  • Noisy

    “The hotel itself was noisy” “PAPER THIN walls”

  • Wonderful sightseeing

    “Within walking distance to most sights” “Central to key sights”

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Room is not nice

    “A/C didnt work” “Walls very thin”

Review highlights

Location

97/100
30 reviews

Great location with excellent sightseeing.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

82/100
31 reviews

Friendly service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Breakfast

64/100
10 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Breakfast was very good”

Cleanliness

57/100
10 reviews

Room cleanliness is acceptable.

“Decor is modern and clean” “Dirty towels” “Clean bathrooms”

WiFi

53/100
6 reviews

Regular internet service.

“Internet worked fine” “Good Wi Fi” “Poor wi fi connection”

Vibe

53/100
10 reviews

Decent vibe. Relatively modern hotel.

“Luxurious bath room” “Decor is modern and clean” “Special character”

Comfort

37/100
31 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Room

35/100
43 reviews

Tiny rooms with unacceptable bathrooms. Rooms are quite clean and beds are standard.

“A/C didnt work” “Walls very thin” “Leak from shower”

Ranked top 59% by business travelers, with a score of 76

Good to know

  • Great location

    “Hotel location is superb” “Fabulous eating places”

  • Fantastic service

    “Excellent helpful Staff” “Manager was also very helpful”

Review highlights

Location

96/100
10 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

81/100
9 reviews

Fantastic service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Room

49/100
10 reviews

Small rooms.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

44/100
6 reviews

Small and uncomfortable rooms.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Review highlights

Room

43/100
4 reviews

Room is not nice.

“A/C didnt work” “Walls very thin” “Leak from shower”

Good to know

  • Wonderful sightseeing

    “Within walking distance to most sights” “Central to key sights”

  • Small rooms

    “Bedroom too small” “Single room was too small”

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

Review highlights

Location

97/100
15 reviews

Great location with excellent sightseeing.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

83/100
13 reviews

Friendly service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Breakfast

65/100
6 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Breakfast buffet good”

Room

45/100
16 reviews

Small rooms, but decent bathrooms.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

40/100
11 reviews

Small and uncomfortable rooms.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Good to know

  • Wonderful sightseeing

    “Within walking distance to most sights” “Central to key sights”

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Close to public transport

    “Near the Opera metro station” “Two minutes walk to the Opera Metro”

  • Great shopping

    “Within walking distance from shopping” “Close to shops”

Review highlights

Location

97/100
182 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions. Poor access to parking.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

83/100
164 reviews

Efficient, friendly service with a nice reception.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Pool

68/100
8 reviews

Ordinary pool.

“Amazing jacuzzi” “Rooms with jacuzzi are excellent”

Breakfast

64/100
48 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Wonderful breakfast buffet”

WiFi

54/100
19 reviews

Regular internet service.

“Internet worked fine” “Good Wi Fi” “Poor wi fi connection”

Room

52/100
181 reviews

Decent, clean rooms with okay beds and great views. Unmaintained, dirty rooms with poor A/C and dirty bathrooms.

“Luxurious bath room” “Walls very thin” “Leak from shower”

Comfort

47/100
97 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 29% by couples, with a score of 84

Good to know

  • Great shopping

    “Within walking distance from shopping” “Close to shops”

  • Wonderful sightseeing

    “Within walking distance to most sights” “Central to key sights”

  • Clean rooms

    “Clean bathrooms” “Clean rooms”

  • Noisy

    “The hotel itself was noisy” “PAPER THIN walls”

Review highlights

Location

98/100
42 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

84/100
47 reviews

Friendly service and great reception.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Cleanliness

65/100
12 reviews

Room cleanliness is acceptable.

“Decor is modern and clean” “Dirty towels” “Clean bathrooms”

Breakfast

57/100
13 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast enjoyable” “Breakfast room a little bit small”

Wellness

54/100
6 reviews

Sufficient wellness & sports facilities.

“Private spa” “Hotel gym is terrible” “Fitness Center was terrible”

Room

51/100
41 reviews

Okay bathrooms and beds in decently clean rooms. Small rooms.

“Luxurious bath room” “A/C didnt work” “Walls very thin”

Comfort

46/100
20 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 57% by families, with a score of 79

Good to know

  • Great reception

    “Front desk was very helpful” “Check in was swift”

  • Uncomfortable

    “The hotel itself was noisy” “A/C didnt work”

  • Fantastic service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Great location

    “Hotel location is superb” “Fabulous eating places”

Review highlights

Location

97/100
18 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

82/100
14 reviews

Friendly service and great reception.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Value

71/100
3 reviews

Best value for money.

“Free walking tour” “Value excellent” “Reasonable breakfast”

Breakfast

64/100
7 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Great breakfast”

Room

49/100
17 reviews

Small rooms.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

45/100
11 reviews

Small and uncomfortable rooms.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 66% by solo travelers, with a score of 76

Good to know

  • Noisy

    “The hotel itself was noisy” “PAPER THIN walls”

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Uncomfortable

    “The hotel itself was noisy” “A/C didnt work”

  • Great location

    “Hotel location is superb” “Fabulous eating places”

Review highlights

Location

97/100
18 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

87/100
14 reviews

Friendly service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Value

71/100
4 reviews

Best value for money.

“Free walking tour” “Value excellent” “Reasonable breakfast”

Food

70/100
5 reviews

Food is all right.

“Delicious pastries” “Friendly restaurant” “Hot food was only available”

Amenities

63/100
4 reviews

Average hotel building.

“Decor is modern and clean” “Floor was occupied” “Nice cafe on premises”

Cleanliness

58/100
5 reviews

Quite clean.

“Decor is modern and clean” “Everything is very clean and well maintained” “Dirty towels”

Vibe

55/100
7 reviews

Decent vibe. Relatively modern hotel.

“Luxurious bath room” “Decor is modern and clean” “Funny experience”

Comfort

45/100
11 reviews

Rooms are uncomfortable, loud and cramped.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Room

44/100
17 reviews

Tiny rooms with unacceptable bathrooms.

“A/C didnt work” “Walls very thin” “Leak from shower”

Good to know

  • Small rooms

    “Bedroom too small” “Single room was too small”

Review highlights

Location

95/100
12 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

82/100
7 reviews

Fantastic service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Breakfast

56/100
6 reviews

Breakfast is average.

“Lovely buffet breakfast” “Hotel offered breakfast” “Breakfast room a little bit small”

Room

44/100
11 reviews

Small rooms, but decent bathrooms.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

41/100
4 reviews

Small and uncomfortable rooms.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Review highlights

Service

84/100
5 reviews

Fantastic service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Room

46/100
5 reviews

Room is not nice.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

45/100
4 reviews

Uncomfortable.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Good to know

  • Noisy

    “The hotel itself was noisy” “PAPER THIN walls”

  • Menu is not great

  • Wonderful sightseeing

    “Within walking distance to most sights” “Central to key sights”

  • Small rooms

    “Bedroom too small” “Single room was too small”

Review highlights

Location

96/100
47 reviews

Great location. Near to downtown with good options for sightseeing.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

86/100
32 reviews

Friendly service and great reception.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Food

72/100
8 reviews

Food is good, but menu is not great.

“Delicious pastries” “Loads of restaurant” “Great tapas”

Cleanliness

63/100
10 reviews

Room cleanliness is acceptable.

“Decor is modern and clean” “Dirty towels” “Clean bathrooms”

Breakfast

61/100
10 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Wonderful breakfast buffet”

Room

47/100
36 reviews

Small rooms. Okay bathrooms and beds in decently clean rooms.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

46/100
23 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 87% by couples, with a score of 75

Good to know

  • Room is not nice

    “A/C didnt work” “Walls very thin”

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Fantastic service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Great location

    “Hotel location is superb” “Fabulous eating places”

Review highlights

Location

96/100
11 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

84/100
6 reviews

Friendly service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Room

47/100
5 reviews

Room is not nice.

“A/C didnt work” “Walls very thin” “Leak from shower”

Good to know

  • Small rooms

    “Bedroom too small” “Single room was too small”

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

Review highlights

Location

97/100
17 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

87/100
19 reviews

Service is friendly, but so-so housekeeping.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Breakfast

62/100
6 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Breakfast buffet good”

Amenities

61/100
10 reviews

Average hotel building.

“Decor is modern and clean” “Fair facility” “Nice cafe on premises”

Room

51/100
25 reviews

Rooms, bathrooms and beds are decent. Small rooms.

“Luxurious bath room” “A/C didnt work” “Leak from shower”

Comfort

47/100
18 reviews

Uncomfortable, small rooms, with decent beds.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 92% by couples, with a score of 74

Good to know

  • Small rooms

    “Bedroom too small” “Single room was too small”

  • Uncomfortable

    “The hotel itself was noisy” “A/C didnt work”

  • Great location

    “Hotel location is superb” “Fabulous eating places”

Review highlights

Location

97/100
6 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Room

51/100
7 reviews

Small, but acceptable, rooms.

“Luxurious bath room” “Leak from shower” “PAPER THIN walls”

Comfort

50/100
5 reviews

Small and uncomfortable rooms.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Good to know

  • Friendly service

    “Excellent helpful Staff” “Manager was also very helpful”

Review highlights

Location

97/100
8 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

86/100
6 reviews

Friendly service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Room

50/100
10 reviews

Room is not nice.

“A/C didnt work” “Walls very thin” “Leak from shower”

Good to know

  • Hotel is plain

  • Small rooms

    “Bedroom too small” “Single room was too small”

  • Great view

    “Wonderful view” “Amazing view from the balcony”

  • Noisy

    “The hotel itself was noisy” “PAPER THIN walls”

Review highlights

Location

95/100
52 reviews

Great location with excellent sightseeing.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

81/100
65 reviews

Professional, friendly service, good reception, and decent housekeeping.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Pool

60/100
13 reviews

Ordinary pool.

“Amazing jacuzzi” “Rooms with jacuzzi are excellent”

Breakfast

60/100
12 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Nice breakfast”

Amenities

57/100
19 reviews

Buildings are mediocre, but the terraces are fantastic.

“Decor is modern and clean” “Floor was occupied” “Nice cafe on premises”

Cleanliness

56/100
22 reviews

Room cleanliness is acceptable.

“Decor is modern and clean” “Dirty towels” “Clean bathrooms”

WiFi

47/100
5 reviews

Bad internet service.

“Poor wi fi connection” “WiFi, which was very intermittent and slow”

Vibe

44/100
18 reviews

Poor vibe. Relatively modern hotel. Hotel is plain.

“Weird feeling”

Room

38/100
107 reviews

Small, neglected rooms with poor bathrooms, but views are lovely. Moderately tidy rooms and ok beds but bad furniture and A/C.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

37/100
74 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 61% by couples, with a score of 77

Good to know

  • Awesome terrace

  • Wonderful sightseeing

    “Within walking distance to most sights” “Central to key sights”

  • Poor vibe

    “Weird feeling”

  • Great view

    “Wonderful view” “Amazing view from the balcony”

Review highlights

Location

94/100
20 reviews

Great location with excellent sightseeing.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

84/100
27 reviews

Professional service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Bar

64/100
5 reviews

Standard bar.

“Excellent coffee” “Within walking distance of the San Miguel” “No cofee”

Cleanliness

63/100
11 reviews

Room cleanliness is acceptable.

“Decor is modern and clean” “Everything is very clean and well maintained” “Dirty towels”

Breakfast

61/100
6 reviews

Breakfast is average.

“Lovely buffet breakfast” “Breakfast room a little bit small” “Nice breakfast”

Pool

58/100
10 reviews

Ordinary pool.

“Amazing jacuzzi” “Rooms with jacuzzi are excellent”

Room

52/100
52 reviews

Rooms are quite clean and beds are standard. Great views but rooms are small and bathrooms not great.

“Luxurious bath room” “A/C didnt work” “Walls very thin”

Comfort

42/100
33 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Ranked top 85% by families, with a score of 75

Good to know

  • Great location

    “Hotel location is superb” “Fabulous eating places”

  • Fantastic service

    “Excellent helpful Staff” “Manager was also very helpful”

  • Room is not nice

    “A/C didnt work” “Walls very thin”

  • Uncomfortable

    “The hotel itself was noisy” “A/C didnt work”

Review highlights

Location

96/100
11 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

83/100
9 reviews

Fantastic service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Comfort

43/100
9 reviews

Uncomfortable.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Room

40/100
12 reviews

Room is not nice.

“A/C didnt work” “Walls very thin” “Leak from shower”

Ranked top 93% by solo travelers, with a score of 67

Good to know

  • Small rooms

    “Bedroom too small” “Single room was too small”

  • Uncomfortable

    “The hotel itself was noisy” “A/C didnt work”

  • Room is not nice

    “A/C didnt work” “Walls very thin”

  • Fantastic service

    “Excellent helpful Staff” “Manager was also very helpful”

Review highlights

Location

97/100
5 reviews

Great location.

“Hotel location is superb” “Fabulous eating places” “Location is phenomenal”

Service

79/100
10 reviews

Fantastic service.

“Excellent helpful Staff” “Manager was also very helpful” “Hotel staff is wonderful”

Cleanliness

57/100
4 reviews

Room cleanliness is acceptable.

“Decor is modern and clean” “Everything is very clean and well maintained” “Dirty towels”

Room

35/100
19 reviews

Small and somewhat dirty rooms.

“A/C didnt work” “Walls very thin” “Leak from shower”

Comfort

35/100
14 reviews

Small and uncomfortable rooms.

“The hotel itself was noisy” “A/C didnt work” “PAPER THIN walls”

Review Semantics by TrustYou

Customer Reviews of Hotel Opera

4.0 out of 5.Based on 710 guest reviews, Very Good

Property Description

In the very centre of Madrid you can find the traditional Opera Hotel, now completely renewed. It is situated among the historical Madrid of "the Austrias", the principal buildings and monuments from XVI to XIX century and the atmosphere of the romantic Madrid. It´s neighbourhood consist of the Royal Place, the Opera Theatre, Puerta del Sol, the picturesque Rastro as well as Gran Vía with its traditional shops, fashion centres and big stores. Its communication with Castellana Avenue is magnificent as well as with the area of Museums such as Prado, Thyssen and Reina Sofía. The most careful attention and all kind of details and services towards the client in the best hotel tradition make that the Opera Hotel - your hotel- is considered one of the most complete in its status. Equipped with a substructure of great security and high technology the Opera Hotel has 79 rooms, some with nice balconies overviewing a beautiful sight of old Madrid. Each room has direct telephone, full bathroom (some with hydromassage), air conditioning, central heating, double windows, satellite TV, Radio, minibar, Channel + Satellite Digital, free high speed ADSL Internet connection, Pay TV, no smoking rooms, free toilette pack, Hair dryer, safe, smoke detector, and comfortable and classic furniture even in the smallest rooms.In addition to this the Opera Hotel counts with their famous dinners with singer lyric waiters, and the service of the spacious and modern Cafeteria-Restaurant which permits its clients to enjoy a long service of breakfast and meals in a select and relaxed atmosphere that makes its stay pleasant without the necessity to leave the HotelIt also has meeting rooms with capacity from 10 to 100 people, fax facilities, high-speed ADSL Internet connection, Internet corner. But may be the Opera Hotel Stands out from the others with its individual treat, attentive and professional service which receives each one of its clients. We are proud of it and assure you that everything here beginning from musical soirées to the nearby public parking for 200 cars has been thought over and programmed to make your stay with us agreeable.

Details / Other Expenses

Check In:12
Check Out:12
Year of Last Renovation:2003
Floors:8
Rooms:79
Non Smoking Rooms:0
Handicap Rooms:
Suites:0
Meeting Rooms:5
Meeting Space:100 sq. feet
Banquet Space:Holds 80 people
Policies / Expenses
Cancellation:
100% charge of the first night for reservations received 24 hours before of the day of check in
Nightly Parking:20
Typical Group Deposit:50%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Shower
  • Shows or evening entertainment
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room

Airport & Shuttle Information

MAD Barajas is the international airport of the city. We have an airport shuttle from hotel to the airport (6 euros per person). You can reach also by metro (45 minutes, 1,20 euros). Taxi (45 minutes, 30 euros)

Airport Shuttle? Yes! There is an airport shuttle.

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