Hotel 224 and Apartments

General Policy As a large hospitality provider in Pretoria, Hotel 224 recognizes the impact it has on the surrounding community and environment. Hotel 224 is committed to satisfying customer needs, consisting of employees with moral values that enable participatory and integrated action to promote conservation and protection of natural and cultural resources and strengthening corporate social responsibility. We continually assess and improve our environmental standards. In our understanding of this, we have adopted the definition of responsible tourism as defined in South Africa's Standards for Responsible Tourism. Responsible Tourism: Tourism management strategy in which the tourism sector and tourists take responsibility to protect and conserve the natural environment, respect and conserve local cultures and ways of life, and contribute to stronger local economies and a better quality of life for local people. Hotel 224 is committed to ethical standards and compliance with applicable national and international laws. To achieve this we ensure compliance with the following laws: Sexual Exploitation of Children, Sexual Harassment Law, Law of Trafficking and Illegal Substance Use, BEE certification, Employment Equity Act and Smoking regulations. As part of our commitment to implementing responsible practices in our tourism business, we have systems in place to manage the long-term sustainability of our business operations in the following areas: • Environmental Management • Social and Cultural impacts • Economic Impact • Quality tourism Experience • Healthy and Safe Business We acknowledge that the responsible tourism journey is one of constant improvement and we commit to reviewing the systems referred to in this section from time to time to ensure that they are meeting our goals effectively. ENVIRONMENTAL MANAGEMENT Energy conservation This includes monitoring our consumption, seeking alternatives to non-renewable sources of energy generation, and finding ways to reduce our consumption through operational and technical improvements. Up to this stage we have conducted an energy audit with reputable companies, with very positive results. We have also employed an Energy resource optimizer company which will be assisting us with the development and implementation of an energy management policy. Up till now we have done the following: • We encourage our customers and partners to be part of our energy saving program, promoting off lights, unplugging equipment and the use of natural lighting and ventilation as needed. • The majority of light bulbs have been replaced with energy saving Light Emitting Diode's (LED's) • The outdoor lighting is controlled by timers • Hot water pipes have been insulated • Out of date geyser system to warm water has been replaced with Heat Pumps • Staff are trained to switch off air-cons and TV's when cleaning rooms • Towel re-use policy has been strengthened and guests encouraged to save electricity Water conservation This includes monitoring our consumption, finding ways to re-use waste water, and reducing our consumption through operational and technical improvements. • Staff are trained on the importance of saving water • Maintenance issues are reported for immediate action, IE leaking toilets, dripping taps etc • Water saving shower heads has been implemented • Info provided to guests regarding towel re-use policy and how they can contribute to water conservation Recycling & Waste Management Managing waste as much as possible, including the implementation of encouraging staff to take any recyclable materials that may be of use to them and their childrens /community's schools • In situations that warrant, report any source of pollution emissions in the vicinity of our company to the respective authorities, which are affecting the environment and the welfare of society. • Hotel 224 employs a third party recycling comp