SureStay Hotel by Best Western Helen Downtown

8396 South Main St., Helen, GA 30545 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
34.700245-83.726560
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 271 guest reviews

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  • We have an indoor pool
  • Free complimentary breakfast
  • 57 rooms in hotel
  • 2 floors in hotel
  • 7 suites in hotel
  • Check-in time: 3:00 pm
  • Has environment-friendly policy
  • Groups/Meetings rating of 9.2/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Continental Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates1 King Bed Microwave and Refrigerator Flat Screen Television High Speed Internet Accessible
Non-Smoking
Check Rates1 King Bed Microwave and Refrigerator Flat Screen Television High Speed Internet Accessible Coffee M
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds
Smoking    Non-Smoking
Check Rates2 Double Beds Continental Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates2 Double Beds Microwave and Refrigerator Flat Screen Television High Speed Internet
Non-Smoking
Check Rates2 Double Beds Microwave and Refrigerator Flat Screen Television High Speed Internet Accessible Coffe
Non-Smoking
Check Rates2 Double Beds Refrigerator, Microwave
Non-Smoking
Check RatesSuite 1 King Bed Whirlpool Flat Screen Television High Speed Internet Accessible Microwave
Non-Smoking

Local Attractions

Unique Bavarian Shops and Restaurants Live Entertainment Putt Putt Go-Karts Wineries and Vineyards Tubing and Waterpark Festivals and Events Including the Popular Okteoberfest Celebration

Verified Reviews of SureStay Hotel by Best Western Helen Downtown

Below are the verified reviews from guests that we have booked recently:
"It Sux"
Overall Score2.0/ 5
I cancelled and got a different hotel for the future I was there at 11 am I told I didn't have a room service was no good.
(Individual traveler, booked 1 room), from US flag
01-Aug-2022 Verified Review, stayed from Mon Jun 06 to Tue Jun 07 2022 at a $123.99 average nightly rate.
"It Sux"
Overall Score2.0/ 5
It Sux
(Individual traveler, booked 1 room), from US flag
16-Jun-2022 Verified Review, stayed from Mon Jun 06 to Tue Jun 07 2022 at a $123.99 average nightly rate.
"0"
Overall Score2.0/ 5
000000
(Individual traveler, booked 1 room), from US flag
16-Jun-2022 Verified Review, stayed from Mon Jun 06 to Tue Jun 07 2022 at a $123.99 average nightly rate.
"It sux I got to motel hotel what ever the hell it is told I do have room called customer service are"
Overall Score2.0/ 5
It sux I didn't have a room what they told me.
(Individual traveler, booked 1 room), from US flag
09-Jun-2022 Verified Review, stayed from Mon Jun 06 to Tue Jun 07 2022 at a $123.99 average nightly rate.
"CLEAN, NEAT, EFFICIENT"
Overall Score5.0/ 5
Room was very clean, very neat and organized. I was happy with the mini fridge and microwave. The breakfast was very good, well supplied. Check-in was very quick and painless.
(Individual traveler, booked 1 room), from US flag
28-Dec-2021 Verified Review, stayed from Thu Dec 16 to Sat Dec 18 2021 at a $149.00 average nightly rate.
"Good place to sleep but won't visit again."
Overall Score3.0/ 5
Bathroom was very small. The coffepot did not work reported it to office but nothing was done. There was only one chair in room.
(Individual traveler, booked 1 room), from US flag
05-Oct-2021 Verified Review, stayed from Fri Oct 01 to Sun Oct 03 2021 at a $279.00 average nightly rate.
"Good. Staff"
Overall Score3.0/ 5
One of the Bed 's was broken in our room.
(Individual traveler, booked 1 room), from US flag
12-Jul-2021 Verified Review, stayed from Tue Jul 06 to Thu Jul 08 2021 at a $186.99 average nightly rate.
"Good. Staff"
Overall Score3.0/ 5
One of the Bed 's was broken in our room.
(Individual traveler, booked 1 room), from US flag
08-Jul-2021 Verified Review, stayed from Tue Jul 06 to Thu Jul 08 2021 at a $186.99 average nightly rate.
"Good. Staff was great!"
Overall Score3.0/ 5
One of the Bed 's was broken in our room.
(Individual traveler, booked 1 room), from US flag
08-Jul-2021 Verified Review, stayed from Tue Jul 06 to Thu Jul 08 2021 at a $186.99 average nightly rate.
4.0 out of 5. Based on 271 guest reviews

Property Description

We are members of: American Bus Association (ABA) The Reunion Network (TRN) American Society of Travel Agents (ASTA) Southern Highroads Organization Greater Helen area Chamber of Commerce Greater Helen Area Convention and Visitor's Bureau, and White County Chamber of CommerceWe have an indoor seasonal heated pool. Deluxe superstart breakfast. Located right in downtown Helen close to all restaurants and shops. Our rooms are clean, attractive, and accommodating. You may choose to stay in a room with two double beds or one king bed. We accept VISA, MasterCard, American Express and Discover.

Green Sustainability

We offer day service for guest wishing to conserve energy

Details / Other Expenses

Check In: 3:00 pm
Check Out: 11:00 am
Year of Last Renovation: 2000
Floors: 2
Rooms: 57
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 58
Handicap Rooms: 1
Rooms with 1 Bed: 25
Rooms with 2 Beds: 33
Suites: 7
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 0 sq. feet
Dist. to Food/Bars: 0.3 Mi
Pool Info:
Enclosed pool area seasonally heated
Ownership: JJ Motel
Policies / Expenses
Cancellation:
48 hour cancellation for individualsGroups are 30 days
Nightly Parking: 0
Typical Group Deposit: $300.00
Total Taxes: 15.00%
Total Misc Fees: $5.00 USD
(mandatory resort fees/taxes)
State Tax: 15.00%
Occupancy Tax: 5.00 Per Night

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Jacuzzi
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV room

Airport & Shuttle Information

Atlanta Hartsfield International90 milesChattanooga Airport2 hours

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free continental breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free Parking - within walking distance of major attractions

Internet / WiFI

Free Wifi

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV?s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV?s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Super 8 Helen, Super 8 of Helen, Super 8

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FAQs about SureStay Hotel by Best Western Helen Downtown

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Hotel by Best Western Helen Downtown have?

There are 57 rooms in the property.

Is there any meeting space at SureStay Hotel by Best Western Helen Downtown?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at SureStay Hotel by Best Western Helen Downtown?

Free continental breakfast

What parking is available at SureStay Hotel by Best Western Helen Downtown?

Free Parking - within walking distance of major attractions

How much does internet cost?

Free Wifi

Can I get a AAA rate at SureStay Hotel by Best Western Helen Downtown?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Continental Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker

Can I get a Senior or AARP rate at SureStay Hotel by Best Western Helen Downtown?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Continental Breakfast Free WiFi, Microwave, Re

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there is a pool on-site at the property. Enclosed pool area seasonally heated.

Testimonials:

Testimonials icon
"It was so nice to just put up what I wanted and you contacted the hotel for me. I had spent hours trying to find hotels for my wedding and this was so much easier. Thanks!" B.M. - Anaheim Hills, CA

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