This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.
Based on 271 guest reviews
| Check-in: | 3:00 pm |
| Check-out: | 11:00 am |
| Year of last renovation: | 2000 |
| Floors: | 2 |
| Rooms: | 57 |
| Corridors: | All rooms have exterior hallways |
| Non-smoking rooms: | 58 |
| Rooms with disabled access: | 1 |
| Rooms with one bed: | 25 |
| Rooms with two beds: | 33 |
| Suites: | 7 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 1 |
| Meeting space: | 2970 sq. feet |
| Dist. to food/bars: | 0.3 Miles |
| Dist. to a 24hr restaurant: | 0.5 Miles |
| Dist. to the nearest gym: | On-site |
| Pool Info: Enclosed pool area seasonally heated | |
| Ownership: | JJ Motel |
| Cancellation: 48 hour cancellation for individualsGroups are 30 days | |
| Nightly parking: | 0 |
| Typical group deposit: | $300.00 |
| Total taxes: | 15.00% |
| Total misc. fees: | £3.73 GBP (mandatory resort fees/taxes) |
| State Tax: | 15.00% |
| Occupancy Tax: | 5.00 Per Night |
Atlanta Hartsfield International90 milesChattanooga Airport2 hours
Is there an airport shuttle? Sorry but no airport shuttle is available.Free continental breakfast
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are not allowed.Free Parking - within walking distance of major attractions
Free Wifi
Public areas are cleaned every 2 hours. We provide housekeeping service upon request, or every 5 days.
The SureStay highlights above are subject to change without notice.
The graph above is averages of prices for both our group prices and the lowest online individual traveler rates our rate checker could find at the time the group/meeting offer was submitted. The best group/meeting discount shown is 21.3% in August 2026 and the highest average individual rate is $376 in the month of October 2026. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay by Best Western Helen Downtown in a month when rates are lower.
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 57 rooms in the property.
Yes, they have 1 meeting room that can support various table layouts.
Free continental breakfast
Free Parking - within walking distance of major attractions
Free Wifi
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a pool on-site at the property. Enclosed pool area seasonally heated.
