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Average
3.0/5
Based on 132 guest reviews
- Our hotel comes with an indoor pool
- Free breakfast available
- Hotel has 52 rooms
- Hotel has 2 floors
- Hotel has 16 suites
- Check in time: 4pm
- Groups & Meetings rating of 7.9/10
Standard prices by room type for the next 60 days
Local Attractions
Several nice dining facilities in the area. A movie theatre, in the heart of Ottawa. An Old Depote Train Museum.
Map & Attractions for SureStay by Best Western Ottawa
Verified Reviews of SureStay by Best Western Ottawa
Below are the verified reviews from guests that we have booked recently: "Very nice and clean. Staff very friendly. "
Overall Score3.0/ 5
Bed was comfortable. Room was clean.
Sandra W. (Individual traveler, booked 1 room), from 
11-Sep-2023 Verified Review, stayed from Fri Sep 08 to Sat Sep 09 2023 at a $135.99 average nightly rate. 
"Clean Hotel"
Overall Score4.0/ 5
Rooms were clean. Good service.
Lyndon N. (Individual traveler, booked 1 room), from
05-Feb-2023 Verified Review, stayed from Fri Jan 27 to Sun Jan 29 2023 at a $76.99 average nightly rate. Property Description
We have 52 rooms....16 of which are Executive suites. Those rooms are Inner Corridor rooms, No Pets allowed & No smoking allowed in those rooms at all. They are adjacent to our In-Door Pool room building. There are 8 rooms down stairs & 8 rooms upstairs. Each room has a Living room section that has a Fold Out Couch Bed, with a pillow in the bottom dresser drawer. Each room has a King sized bed, with a small Wet bar for Dining. Our regular rooms are outside entrance only. We only have a few rooms that allow smoking....plus we only have a only a few rooms that do allow pets, with a pet fee due upon arrival. Our regular rooms range from having King sized beds in one room, or Two double sized beds in one room. Each of those rooms come with an Ironing Board & Iron,a Hairdryer, a One Cup Coffee Maker, 13 sets of towel linens, a T.V.We have free Wireless internet all through out the entire Hotel for guest only.We have 33 Satelite Channels. We serve a very nice large Continental buffet breakfast in the morning at 6am to 9:30 am.
Details / Other Expenses
| Check In: | 4pm |
| Check Out: | 11am |
| Year of Last Renovation: | 2009 |
| Floors: | 2 |
| Rooms: | 52 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 52 |
| Handicap Rooms: | 3 |
| Rooms with 2 Beds: | 20 |
| Suites: | 16 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Pool Info: Indoor heated pool... its open from 9am to 10pm everyday | |
| Ownership: | KB & SONS II INC. |
Policies / Expenses
| Cancellation: All rooms must be cancelled by 4pm of arrival day. After that time, the customer is responsible for all charges | |
| Nightly Parking: | N/A |
| Total Taxes: | 14.90% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
Airport & Shuttle Information
The nearest Airport is in Kansas City
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
free continental breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20 per day with a $100 per week maximum.
Parking Info
Free Parking
Internet / WiFI
free WIFI
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Daylight Donuts - Start your day with freshly baked donuts and a cup of coffee at this charming donut shop. Located 0.3 miles from the hotel.
- Lunch: El Mezcal Mexican Restaurant - Savor authentic Mexican cuisine at this vibrant restaurant. Located 0.7 miles from the hotel.
- Dinner: Smoked Creations BBQ - Enjoy delicious smoked BBQ dishes at this local favorite. Located 0.5 miles from the hotel.
- Activity: Ottawa Municipal Auditorium - Catch a live performance or event at this historic auditorium. Located 0.9 miles from the hotel.
- Breakfast: The Roost - Enjoy a hearty breakfast with farm-fresh ingredients at this popular local spot. Located 0.6 miles from the hotel.
- Lunch: El Charro Mexican Restaurant - Delight in traditional Mexican flavors at this family-owned restaurant. Located 0.8 miles from the hotel.
- Dinner: Luigi's Italian Restaurant - Indulge in classic Italian dishes at this cozy restaurant. Located 1.2 miles from the hotel.
- Activity: Forest Park - Explore the beautiful trails and serene surroundings of this local park. Located 1.5 miles from the hotel.
- Breakfast: Cafe Ottawa - Start your day with a delicious breakfast and a cup of coffee at this charming cafe. Located 0.4 miles from the hotel.
- Lunch: El Potro Mexican Restaurant - Enjoy flavorful Mexican cuisine at this casual restaurant. Located 0.9 miles from the hotel.
- Dinner: The Smokin' Joint - Feast on mouthwatering BBQ dishes at this laid-back eatery. Located 1.8 miles from the hotel.
- Activity: Old Depot Museum - Discover the rich history of Ottawa at this fascinating museum. Located 0.7 miles from the hotel.
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FAQs about SureStay by Best Western Ottawa
What time is check in?
Check in time is 4pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay by Best Western Ottawa have?
There are 52 sleeping rooms in the hotel.
What kind of breakfast is at SureStay by Best Western Ottawa?
free continental breakfast
What parking is available at SureStay by Best Western Ottawa?
Free Parking
How much does internet cost?
free WIFI
Is there a pool at SureStay by Best Western Ottawa?
Yes, there is a pool on-site at the property. Indoor heated pool... its open from 9am to 10pm everyday.
Testimonials:
"Thank you for making this process easier. With all the other things needed to be done for our own wedding, it made your service a blessing. " S.P. - Austin, TX
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