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Very Good
4.0/5
Based on 196 guest reviews
- With an outdoor pool!
- Airport shuttle available
- Avg. Group Discount of 35.5%!
- Fitness center on property
- 120 sleeping rooms in hotel
- Check out: 12:00 pm
- Group friendly rating of 10.0/10
- 9 meeting rooms in property
Standard prices by room type for the next 60 days
Room Types
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1 King Bed Complimentary High Speed Day Sweet Dreams Experience Bed 37 Inch Flat Screen TV and Clock
Non-Smoking
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1 King Bed Junior Suite Sofa Bed Complimentary High Speed Sweet Dreams Experience Bed Frig Sitting A
Non-Smoking
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1 King Junior Suite with Sofa Bed Mob Hear Accessible Roll in Shower Room Only
Non-Smoking
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1 King Mobility Hearing Accessible Tub Visual Firealarm Door Phn Alert Sweet Dreams Bed 37 Inch Flat
Non-Smoking
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2x Points Package 1 King Bed Complimentary High Speed Day Sweet Dreams Experience Bed 37 Inch Flat S
Non-Smoking
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2x Points Package 1 King Bed Junior Suite Sofa Bed Complimentary High Speed Sweet Dreams Experience
Non-Smoking
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2x Points Package 1 King Mobility Hearing Accessible Tub Visual Firealarm Door Phn Alert Sweet Dream
Non-Smoking
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2x Points Package Parlor with Queen Bed and Sitting Area Free WiFi, Refrigerator, Microwave Sitting
Non-Smoking
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37 Inch HDTV Living Area Sofa Bed Armchair Free WiFi, Refrigerator, Microwave Relax and Enjoy Your S
Non-Smoking
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Breakfast Included 1 King Bed Complimentary High Speed Day Sweet Dreams Experience Bed 37 Inch Flat
Non-Smoking
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Breakfast Included 1 King Bed Junior Suite Sofa Bed Complimentary High Speed Sweet Dreams Experience
Non-Smoking
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Breakfast Included 1 King Mobility Hearing Accessible Tub Visual Firealarm Door Phn Alert Sweet Drea
Non-Smoking
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Breakfast Included Parlor with Queen Bed and Sitting Area Free WiFi, Refrigerator, Microwave Sitting
Non-Smoking
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High Ceilings Free WiFi HDTV, Microwave, Refrigerator The Comfort Of The King Sized Sweet Dreams® Be
Non-Smoking
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Parlor with Queen Bed and Sitting Area Free WiFi, Refrigerator, Microwave Sitting Area 42 Inch Flat
Non-Smoking
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The Comfort Of The Sweet Dreams By Doubletree Plush Top King Sized Bed Is The Centerpiece Of This We
Non-Smoking
Local Attractions
Polar Ice, Big League Field of Dreams, Villa Siena, Val Vista Lakes, Superstition Springs Golf, Higley Performing Arts Center, Trilogy Golf, Schnepf Farms, Seville, Encanterra, ASU Polytech Campus, Phoenix Mesa Gateway, Army Reserves Base, San Tan Shopping Village
Map of DoubleTree by Hilton Hotel Phoenix - Gilbert
Verified Reviews of Doubletree by Hilton Hotel Phoenix Gilbert
Below are the verified reviews from guests that we have booked recently:
"Dirty, tiles on baseboard fell off. No cable hook up, had to call, food cold and microwave poor qual"
Overall Score1.0/ 5
I am sorry I booked my last day in AZ with Double Tree.
Denise P. (Individual traveler, booked 1 room), from 
09-Feb-2023
Verified Review, stayed from Sat Feb 04 to Sun Feb 05 2023 at a $252.99 average nightly rate.
"Some of the ice machines where not functioning and also was only able to view one channel on the tv."
Overall Score3.0/ 5
The room was fair. not worth the enormous rate. sorry but this is the truth.
Diana V. (Individual traveler, booked 1 room), from
25-Sep-2022
Verified Review, stayed from Fri Sep 23 to Sun Sep 25 2022 at a $152.99 average nightly rate.
"Customer Service was non existent."
Overall Score4.0/ 5
When we booked the room, check in was stated as 3:00 pm, which was going to be a little tight for our 4:00 pm wedding, but we figured we could request early check in, but even if that failed, the wedding venue was very close, so we figured it would be a big deal. We was wrong. We called for early Che k in and they told us no, as they were sold out. So we got to the hotel at 2:56 pm and they said our room was available yet and I asked how long would it be as we had a 4:00 wedding we had to get ready for and they said they had to call and to have a seat. We did so and they lady disappeared. The next time we see her, she's walking out the door, with no communication with us. About five minutes later another gal asks for our name. We told her the same. She too disappears but returns in a bit and starts waiting on other customers. After no update my husband goes back to the counter and ask if our room is ready and she says no. He then asks her to provide something as we needed to get ready for the wedding which starts at four pm. She told him again that they were sold out and asked him to have a seat. After helping another group she says that she can put us in a lesser room, but we couldn't change it later. We asked if there would be a discount that would apply and she said no, as you didn't book this through us, you went through a third party, so we had to deal with them. I asked them to associate my Hilton honors number with the room and she said it won't do you any good as you didn't book with us. I said I thought you still got something like a room count or free Internet and she said no. I said well then never mind. I then tried to connect to the Internet so I could call an Uber to get to the venue and could reach them because the Internet was not working. We ask Hilton to arrange an Uber and they said they couldn't. This was, by far, the worst experience we have ever had with Hilton and to be honest, I'm not sure we will stay in one again if this is a reflection of how their customer service has changed.
Anita M. (Individual traveler, booked 1 room), from
03-Apr-2022
Verified Review, stayed from Sat Apr 02 to Sun Apr 03 2022 at a $265.99 average nightly rate.
"A little disappointed."
Overall Score3.0/ 5
Shower did not work well more water came out of tub nozzle than shower head. also five dollars for a small cup of coffee was a bit much. (coffeemaker in are.
Donna T. (Individual traveler, booked 1 room), from
10-Jan-2022
Verified Review, stayed from Sat Jan 08 to Sun Jan 09 2022 at a $217.99 average nightly rate.
"Repairs, cleaning better."
Overall Score3.0/ 5
Repairs clean better. Mold.
Roxy S. (Individual traveler, booked 1 room), from
26-Dec-2021
Verified Review, stayed from Thu Dec 23 to Sun Dec 26 2021 at a $145.99 average nightly rate.
"Avg. at Best."
Overall Score3.0/ 5
The hotel was adequate. Lighting in the room was very bad. We were on the 1st floor, but there was a need for some overhead or floor lamps. Hotel is showing age.
Dawn D. (Individual traveler, booked 1 room), from
04-Nov-2021
Verified Review, stayed from Tue Oct 26 to Sun Oct 31 2021 at a $168.99 average nightly rate.
"Very Poor Customer Service."
Overall Score1.0/ 5
We had a family emergency and needed to reschedule our stay. We were charged for the one night stay although I called and canceled by noon. We will choose a different establishment for all future trips to the Phoenix area. Very poor customer service.
Renee H. (Individual traveler, booked 1 room), from
11-May-2019
Verified Review, stayed from Fri May 10 to Sat May 11 2019 at a $146.30 average nightly rate.
"Un4gettable Stay"
Overall Score5.0/ 5
My wife and I were very much pleased with the staff, the room and the hotel itself. The location was great, close to a big shopping center that is very easy to get to using a free shuttle from the hotel (back and forth). The staff was very friendly, especially lady Patty at the reception and Paul, the shuttle driver. The room was very spacious and definitely very clean. The hotel is very much recommended. Camille Karam.
Camille K. (Individual traveler, booked 1 room), from
29-Dec-2018
Verified Review, stayed from Fri Dec 28 to Sun Dec 30 2018 at a $120.23 average nightly rate.
"Happy with this DoubleTree"
Overall Score5.0/ 5
i was very happy with the service provided at the DoubleTree this last weekend. The personnel at the DoubleTree this weekend were friendly helpful and great.
Mindy S. (Individual traveler, booked 1 room), from
29-Apr-2014
Verified Review
Property Description
We are pleased to present the DoubleTree by Hilton Phoenix-Gilbert & Elegante Conference Center for your event. The newest Full Service Hotel in the Phoenix/East Valley. We offer comfortable accommodations, flexible meeting space, amenities, and services that make us the ideal choice for your event. Our slogan is “Affordable Elegance” which expresses our moderate pricing and represents our rich Tuscan décor and Spanish Colonial architecture providing a perfect setting for any special occasions, business meeting, or large national convention.
We are conveniently situated off the Loop 202 Freeway and only 30 minutes from Phoenix Sky Harbor. With our expert staff ready to anticipate your requirements and provide superior service, we don't just meet your needs, we exceed them!
DoubleTree by Hilton Phoenix-Gilbert & San Tan Elegante Highlights:
• Guestrooms & Suites offer traditional rich décor with modern appeal, comfortable deep-sleep
bed(s), mini-frig, microwave, separate vanity, full-length mirror, in-room coffeemaker with
complimentary coffee & tea; iron & iron & board, free movies, and more.
• Over 10,000 sq. ft. of flexible indoor Meeting & Function Space and various outdoor patios.
• The Grand Ballroom features a 30” grand-barrel arch, 7 break out rooms, elegant foyer space
• The Outdoor Veranda Patio is accented with a Tuscany fireplace, water fountains, and
comfortably seats 400+ guests.
• Catering Services include gourmet, custom, & expertly designed Banquet Menus.
• Brock's Restaurants provides convenient on-site dining, daily specials, quick food selections
• Adjacent to the San Tan Village Westcor Mall ~ Over 25 additional dining options
• Courtesy Shuttle readily available to/from the mall for shopping, dining & entertainment, and Phoenix Mesa Gateway Airport
• PGA Golf Course nearby in every direction with customized group tournaments and Stay &
Play packages upon your request; free shuttle service to several clubs.
• Outdoor Heated Pool & Whirlpool; 24-hour Fitness Room.
• Complimentary weekday local newspaper.
• Complimentary high-speed in-room wireless Internet throughout entire complex
• Complimentary local phone calls and toll free access and Voicemail.
• HHonors Reward Points, VIP Welcome Amenities, and DoubleTree freshly baked warm cookies
• Ample & Convenient Complimentary Parking.
Details / Other Expenses
| Check In: | 3:00 pm |
| Check Out: | 12:00 pm |
| Year of Last Renovation: | 2010 |
| Floors: | 4 |
| Rooms: | 120 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 120 |
| Handicap Rooms: | 8 |
| Suites: | 3 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 9 View Spaces |
| Meeting Space: | 10426 sq. feet |
| Banquet Space: | Holds 750 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4:00 pm - 10:00 pm |
Policies / Expenses
| Cancellation: 24 hour cancellation policy for individual guest rooms. Group cancellations based on standard contract terms. |
|
| Nightly Parking: | 0 |
| Typical Group Deposit: | 20% |
| Total Taxes: | 12.77% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Food and Beverage Tax: | 7.80% |
| Audio Visual Tax: | 7.80% |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Additional Room Fees: | 20.00 Per Day (Service Charge - Rental) |
| Food and Beverage Service Charge: | 20.00% |
| Audio Visual Service Charge: | 20.00% |
| Avg. Continental Breakfast Cost: | 11.00 Per Person |
| Avg. Plated Breakfast Cost: | 16.00 Per Person |
| Avg. Buffet Breakfast Cost: | 15.00 Per Person |
| Avg. Plated Lunch Cost: | 20.00 Per Person |
| Avg. Buffet Lunch Cost: | 22.00 Per Person |
| Avg. Boxed Lunch Cost: | 17.00 Per Person |
| Avg. Plated Dinner Cost: | 32.00 Per Person |
| Avg. Buffet Dinner Cost: | 35.00 Per Person |
| Morning Break Cost: | 4.00 Per Person |
| Afternoon Break Cost: | 8.00 Per Person |
| Banquet Gallon of Coffee: | 36.00 Per Person |
| Banquet Soda: | 2.00 Per Person |
| Banquet Bottled Water: | 2.00 Per Person |
| Banquet Hosted Bar: | 75.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 19.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Golf course on hotel grounds
- Hairdryer available
- Hair dresser
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Jogging path
- Laundry facilities
- Laundry valet service
- Licensed bar
- Mini bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- Tennis court
- Terrace
- Travellers cheques accepted
- Video Games in Room
- Voicemail
Airport & Shuttle Information
Phoenix Sky Harbor International Airport is just 25 miles/35 minutes away. The airport offers over 110 daily non-stop flights from major US Cities. Phoenix/Mesa Gateway Airport hosts the economical airlines: Allegiant Airlines, Spirit Air, and Frontier Airline. This “hassle-free” airport is only 2 ½ miles from the Hotel. We offer complimentary airport shuttle to and from Gateway Airport and convenient Airport Shuttle is readily available at Sky Harbor Airport at competitive fares; i.e.; Super Shuttle: approx. $27.00 ea. way and Taxi: approx. $49.00 ea. way to/from Sky Harbor. We can help assist you with group transportation information as well.
Local Shuttle Info: Complimentary shuttle within a 5 miles radium Complimentary transportation to Phoenix-Mesa Gateway Airport
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Doubletree Hotels
- Delicious warm chocolate chip cookies upon check-in
- HD TV's
- Free Wi-Fi in public spaces
- Premium bath products by Crabtree & Evelyn
- DoubleTree Fitness Guest Rooms
- Green-Certified Hotels
- Eforea Spa offers three customized experiences for any guest
- Select locations offer Made Markets, serving healthier, fresh made options
The Doubletree Hotels highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at DoubleTree by Hilton Hotel Phoenix - Gilbert
Below are the meeting, banquet, conference and event spaces at DoubleTree by Hilton Hotel Phoenix - Gilbert.
Feel free to use the DoubleTree by Hilton Hotel Phoenix - Gilbert meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gilbert event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) |
Size (sqft.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Grand Ballroom | 121 x 81 x 17 | 9801 | --/650 | 450 | 500 | -- | -- | -- | 44/-- | 900 | 900 | -- |
|
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Grand Ballroom
Over 10,000 sq. ft. of indoor Meeting & Function Space and various outdoor patios. The Grand Ballroom features a 30” grand-barrel arch that breaks into 7 room encompassed by elegant foyer space. The Outdoor Veranda Patio is accented with a Tuscany fireplace, water fountains, and
comfortably seats 400+ guests.
Room Type:
Ballroom
Total Size:
9801 Sq. Mi
Dimensions:
121 x 81 x 17 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
 
|
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| Legado Meeting Room | 25 x 25 x 9 | 625 | --/50 | 35 | 26 | 20 | 18 | 20 | --/-- | 50 | 63 | -- |
|
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Legado Meeting Room
Room Type:
General Meeting Room
Total Size:
625 Sq. Mi
Dimensions:
25 x 25 x 9 Ft.
Floor Level:
1
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Arizona Ballroom | 38 x 27 x 17 | 1040 | 60/60 | 42 | 40 | 25 | 30 | 25 | --/-- | 75 | 104 | 104 |
|
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Arizona Ballroom
Room Type:
Ballroom Section
Total Size:
1040 Sq. Mi
Dimensions:
38 x 27 x 17 Ft.
Floor Level:
1 Below Ground
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Bisbee | 38 x 27 x 17 | 1040 | 60/60 | 42 | 40 | 25 | 30 | 25 | --/-- | 75 | 104 | -- |
|
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Bisbee
Room Type:
Ballroom Section
Total Size:
1040 Sq. Mi
Dimensions:
38 x 27 x 17 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Carefree Room | 38 x 27 x 17 | 1040 | --/60 | 42 | 40 | 25 | 30 | 25 | --/-- | 75 | -- | -- |
|
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Carefree Room
Room Type:
Ballroom Section
Total Size:
1040 Sq. Mi
Dimensions:
38 x 27 x 17 Ft.
Floor Level:
1
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Desert Rose Room | 45 x 81 x 17 | 3760 | --/230 | 161 | 160 | 90 | 96 | -- | --/-- | 350 | 376 | -- |
|
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Desert Rose Room
The Desert Rose Room features a 30” grand-barrel arch with 3 windows and encompassed in elegante foyer space
Room Type:
Ballroom Section
Total Size:
3760 Sq. Mi
Dimensions:
45 x 81 x 17 Ft.
Floor Level:
1
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Elliott Room | 38 x 27 x 7 | 1040 | --/60 | 42 | 40 | 25 | 30 | 25 | --/-- | 75 | 104 | -- |
|
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Elliott Room
Room Type:
Ballroom Section
Total Size:
1040 Sq. Mi
Dimensions:
38 x 27 x 7 Ft.
Floor Level:
1
Columns:
0
Windows:
1
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Flagstaff Room | 38 x 27 x 17 | 1040 | --/60 | 42 | 40 | 25 | 30 | 25 | --/-- | 75 | -- | -- |
|
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Flagstaff Room
Room Type:
Ballroom Section
Total Size:
1040 Sq. Mi
Dimensions:
38 x 27 x 17 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Gilbert Room | 38 x 27 x 17 | 1040 | --/60 | 42 | 40 | 25 | 30 | 25 | --/-- | 75 | -- | -- |
|
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Gilbert Room
Room Type:
Ballroom Section
Total Size:
1040 Sq. Mi
Dimensions:
38 x 27 x 17 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Amenities Available
|
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Planning an Event? Gilbert Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Doubletree by Hilton Hotel Phoenix Gilbert
What time is check in?
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Doubletree by Hilton Hotel Phoenix Gilbert have?
There are 120 sleeping rooms in the hotel.
Is there any meeting space at Doubletree by Hilton Hotel Phoenix Gilbert?
Yes, they have 9 meeting rooms that can support various table layouts.
Can I get a AAA rate at Doubletree by Hilton Hotel Phoenix Gilbert?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Doubletree by Hilton Hotel Phoenix Gilbert?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Doubletree by Hilton Hotel Phoenix Gilbert?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Doubletree by Hilton Hotel Phoenix Gilbert?
Yes, there is a pool on-site at the property..
Can I get a group rate at Doubletree by Hilton Hotel Phoenix Gilbert?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 35.5%.
Testimonials:
"I have recommended your service to several people. It has been extremely helpful. It is very efficient and a great time saver for someone who needs to make arrangements amidst working, family, etc." E.C. - Buffalo, NY
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