Verified Reviews of Ann Arbor Regent Hotel & Suites Below are the verified reviews from guests that we have booked recently:
"Beautiful Hotel with Excellent Service."
Overall Score4.0/ 5
My husband and I booked a block of rooms at this hotel for a few nights for our wedding party, a few out of town guests, as well as suites for ourselves and parents. We had plenty of room in our suite and were very comfortable. The facilities are gorgeous and proved to be a great setting for our "getting ready" photos on the day of the wedding the French doors in the suites are a great touch! There are some nice gardens and comfy seating in the common areas also. The staff was especially friendly and helpful and they went above and beyond with some special requests and last minute changes we had. Even in the early stages of the booking process, they were responsive and helpful. Overall, it was a great experience and we are very happy that we chose this hotel for our wedding weekend!
01-Aug-2014 Verified Review, stayed from Thu Jul 17 to Sun Jul 20 2014 at a $107.00 group rate.
Response from Management on 24-Feb-2015:
"Water Leak in Bathroom. Had to Relocate Middle of the Night."
Overall Score2.0/ 5
Check-in went smoothly, but experienced water leak in bathroom. Had to pack and relocate in the middle of the night. Night clerk was aloof. I was more concerned about property damage than he was. Manager never called, apologgised for the inconvenience or even offered an explaination. It was as if it never happened. Poor customer service I suppose.
26-Mar-2014 Verified Review
Response from Management on 24-Feb-2015:
Customer Reviews of Ann Arbor Regent Hotel & Suites
The newly renovated Ann Arbor Regent Hotel and Suites is ideally located along the Ann Arbor / Ypsilanti border with easy access to US Highway 23, Interstate 94, and close proximity to the University of Michigan, Eastern Michigan University and area hospitals. Whether you stay with us for pleasure or business, you will find the Ann Arbor Regent will exceed your expectations.The Ann Arbor Regent offers 125 guest rooms, including well appointed upgraded suites. These beautifully decorated rooms include one king or two queen beds and an array of comforting extras. This includes fast wireless internet, LCD televisions, HD programming (NFL, MLB, NBA sports, HBO/HBO2, ESPN/ESPN2, Bravo!, and all major news networks), refrigerator, microwave, coffee maker, and all new bathrooms. We host a complimentary hot breakfast every morning which offers eggs, sausage or bacon, potatoes, danish/bagels/toast, juice, coffee, and a variety of cereals. Hotel amenities include indoor pool & whirlpool, state of the art fitness equipment complete with personal TV screens, and business center computers & printers. For the adults we offer a complete billiards lounge with professional pool table, table top shuffle board, foosball, TVs, and hardwood gaming tables with built in boards for chess, checkers, and cards. For meetings and gatherings, we offer a state of the art conference facility that is housed in it's own building right next door to the hotel. With room for up to 125 people, this space features a complete audio/visual package with touchscreen control panels, drop down screens and projectors, connectivity options for any device (such as iPods, laptops, and tablets), a complete sound system with microphones, and built in white boards surrounding the meeting space. This conference center is approximately 3200 square feet, has bathrooms for men and women, and has it's own catering kitchen and entrance. The conference center can be setup to meet any of your group seating demands such as classroom, rounds, or any other configuration.
What you need to know
Hotel Features: Ann Arbor Regent Hotel & Suites offers outstanding service and exceptional accommodations. The hotel is located to allow guests seamless commutes along the Ypsilanti border via easy accessibility to both US 23 and I94. The main attractions in the area are the University of Michigan Hospital, Eastern Michigan University, Saint Joseph Mercy Hospital, and the University of Michigan.
Guest Rooms: Guests choose from either two queen beds or one king bed in each room, and all beds have pillow-top mattresses. A free hot breakfast is served daily. Spacious rooms include a refrigerator, microwave, coffee maker and free wireless internet. Enjoy the granite bathtubs, dry cleaning service, accessible rooms, and workspace with multiple outlets.
Nearby Attractions: Ann Arbor Regent Hotel & Suites is centrally located to the University of Michigan, Eastern Michigan University, Concordia University, Washtenaw Community College, Ypsilanti Convention & Visitors Bureau, Ann Arbor Hands On Museum, Ann Arbor Street Art Fair, Ann Arbor Symphony, Ann Arbor Film Festival, Ann Arbor Summer Festival, The University of Michigan Matthaei Botanical Gardens and Nichols Arboretum, University of Michigan Museum of Art, Kerrytown Shops, and the Ann Arbor Farmer’s Market.
Amenities: Guests enjoy recreational facilities equipped with table-top shuffle board, a pool table, foosball table and game tables. A fully equipped business center allows greater productivity as well as the friendly bell staff. Free parking and shuttle service to hospitals is also provided. Safety deposit boxes and umbrellas are available upon requests.Ann Arbor Regent Hotel & Suites is perfect for:
• Impressive conferences in the new, large conference center.
• Banquets for any occasion thanks to the large Ann Arbor Regent Banquet Hall.
• Family's interviewing colleges and universities in the Ann Arbor area.
Expert Tip: Ann Arbor Regent Hotel & Suites features the new Ann Arbor Regent Banquet and Conference Center. The center serves business meetings and social events with state of the art technology. Podiums have a touch screen control panel to operate the projectors, sound system, and media.
Details / Other Expenses
|Year of Last Renovation:||2011|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||125|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||2 View Spaces|
|Meeting Space:||3648 sq. feet|
|Banquet Space:||Holds 120 people|
|Dist. to Food/Bars:|| 0.3 Mi |
|Dist. to 24hr Restaurant:|| 1.0 Mi |
|Dist. to Nearest Gym:|| On-site |
Indoor pool and whirlpool available from 9am - 10pm. Seating area surrounding pool with lounge chairs and tables. Towels and drinking water available poolside.
Policies / Expenses
24 hours prior to arrival date
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Detroit Metro Airport(DTW) - approx 20 miles from Ann Arbor and our hotel's location. A taxi between airport and hotel costs between $45 and $55 dollars.
Local Shuttle Info: For guests staying overnight in order to visit the local area hospitals (UofM), shuttle service is offered by the hotel directly. Shuttle operates between the hours of 7am and 10pm. There is no cost for this hospital shuttle.
Airport Shuttle? Sorry
airport shuttle available.
Our breakfast is free. There is never any cost, it's always included with nightly rate. Options include: eggs, potatoes, bacon or sausage, bagels, toast, donuts, cereals, milk, juice, 24hr coffee, tea.