"Rude, Unprofessional, and Understocked."
Overall Score1.0/ 5
Do not stay at this hotel, it is horrible. After checking in and booking two rooms together and one to have a crib, we arrived with rooms scattered about and no amenities. Pool was under construction, Jacuzzi under construction, laundry machines under construction and understocked rooms. A room for four adults only came with two towels and a wash cloth to dry hands by the sink with no soap, shampoo, conditioner or crib in the room. Also, asking for more clean towels was like pulling teeth and the maid service there was run unprofessionally. No uniforms and wore the same clothes for days. I didn't even let them clean my room for fear of being burgled. I wanted to check out 20 min after being there and being informed that all amenities were unavailable. I was told I would be charged for the first night in both rooms $275 for 20 mins there. Did I also mention these rooms don't even come with irons or ironing boards it's like pulling teeth to get these items delivered to the room. Never again will I stay in this dump. Rooms are newly remodeled, but the service was terrible.
30-Jun-2015 Verified Review