Best Western Heritage Inn

4600 Clayton Rd., Concord, CA 94521 United States (USA) near Exit 50 on I-680 (~3.7mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
37.962042-121.985229
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.5/5

Based on 444 guest reviews

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  • Includes an outdoor swimming pool
  • Free complimentary breakfast
  • The Avg. Group Discount is 10.9%!
  • Gym is available on property
  • 123 rooms in property
  • Check-out: 11am
  • Group friendly rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Cowell Park, Waterworld USA, Mt. Diablo State Park, Six Flags Discovery Kingdom, Oakland Coliseum, Sonoma Valley Wine Region, The Jungle, Napa Valley Wine Region

Verified Reviews of Best Western Heritage Inn

Below are the verified reviews from guests that we have booked recently:
"Average. Front desk customer service was excellent!"
Overall Score4.0/ 5
Customer service from the front desk was excellent, however the hotel needs a complete remodel! No elevator to 2nd floor, bathroom knob in shower was rusty. Rooms should be maintenance on a regular basics for customer usage.
(Individual traveler, booked 1 room), from US flag
27-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2019 at a $87.93 average nightly rate.
"Locked outside while checking in."
Overall Score1.0/ 5
When we arrived at 11:30 p.m. we were made to stand outside and check in through a window. When we asked if we could come in after identifying ourselves with my driver's license we were told no four different times. I felt very unsafe for the fact that my wife was with me and The woman Inside didn't care. As we were standing there an unidentified person walked by us and that made us even more uncomfortable. We will never stay there again.
(Individual traveler, booked 1 room), from US flag
24-Jul-2019 Verified Review, stayed from Thu Jul 18 to Mon Jul 22 2019 at a $82.24 average nightly rate.
"Locked outside while checking in."
Overall Score1.0/ 5
When we arrived at 11:30 p.m. we were made to stand outside and check in through a window. When we asked if we could come in after identifying ourselves with my driver's license we were told no four different times. I felt very unsafe for the fact that my wife was with me and The woman Inside didn't care. As we were standing there an unidentified person walked by us and that made us even more uncomfortable. We will never stay there again.
(Individual traveler, booked 1 room), from US flag
24-Jul-2019 Verified Review, stayed from Thu Jul 18 to Mon Jul 22 2019 at a $82.24 average nightly rate.
"Outstanding.."
Overall Score5.0/ 5
Room was clean and comfortable. Breakfast was good. Front desk was awesome checking in and out. This my 2nd time staying at BW. Would love to stay more than one night there. My budget only allow me stay night..if next time hopefully I can get like stay to nights for the price one another than that. BW is my place.
(Individual traveler, booked 1 room), from US flag
28-Oct-2018 Verified Review, stayed from Fri Oct 26 to Sat Oct 27 2018 at a $116.99 average nightly rate.
"Outstanding"
Overall Score5.0/ 5
Room was clean and comfortable. Breakfast was good. Front desk was awesome checking in and out. This is my hotel that I will be staying everytime I need one thank you.
(Individual traveler, booked 1 room), from US flag
28-Oct-2018 Verified Review, stayed from Fri Oct 26 to Sat Oct 27 2018 at a $116.99 average nightly rate.
3.5 out of 5. Based on 444 guest reviews

Property Description

Our hotel in Concord CA is highly popular for both business and leisure traveler since it is centrally located in the East Bay. There are several attractions in the area as well as several major businesses. There are a wide variety of authentic international food near the hotel that our guest can enjoy. After a long day, relax with our outdoor pool and stay connected with our complimentary Wi-Fi. Wake up every morning with our free deluxe continental breakfast to start your day right. Book your next Concord CA hotel with us!

Details / Other Expenses

Check In: 3pm
Check Out: 11am
Year of Last Renovation: 2000
Floors: 2
Rooms: 123
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 65
Handicap Rooms: 5
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 3994 sq. feet
Banquet Space: Holds 85 people
Pool Info: Outdoor pool
Policies / Expenses
Cancellation:
24 hrs
Nightly Parking: 0
Total Taxes: 13.20%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Voicemail

Airport & Shuttle Information

45 minutes to Oakland International local regional Airport/Buchanan Field

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free hot continental breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
We are not pet friendly hotel.

Internet / WiFI

Free Wi-Fi

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western Heritage Inn Concord

Seasonality of Hotel Rates at Best Western Heritage Inn

Rate fluctuations of Best Western Heritage Inn

This graph illustrates seasonality of sleeping room prices for both our group prices and the most competitive individual traveler rates our system could find at the time the group bid was submitted. The best group/meeting discount shown is 20.0% in May 2021 and the highest average individual rate is $134 in the month of November 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Heritage Inn in a month when rates are lower.

FAQs about Best Western Heritage Inn

What time is check in?

Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Heritage Inn have?

There are 123 rooms in the property.

Is there any meeting space at Best Western Heritage Inn?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Best Western Heritage Inn?

Free hot continental breakfast

How much does internet cost?

Free Wi-Fi

Is there a gym at Best Western Heritage Inn?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Close to shopping.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

Is there a pool at Best Western Heritage Inn?

Yes, there is a pool on-site at the property. Outdoor pool.

Testimonials:

Testimonials icon
"I can only say THANKS....It was better than I expected. The hotel staff were superior, fun and very accommodating. Everyone only had good things to say about the rooms, the noise level, the service and the staff. Thanks so much for your help." M.C. - Vancouver, BC

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