CROWNE PLAZA CHICAGO O'HARE

5440 North River Rd., Rosemont, IL 60018 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Airport Hotel in Cook County
41.97778 -87.86258
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Very Good
4.0/ 5

Based on 788 guest reviews

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  • With an indoor pool!
  • Airport shuttle provided
  • Avg. Group Discount of 21.4%!
  • Fitness / Gym is on-site
  • 503 rooms in property
  • Check-out: 12:00 PM
  • Group score of 10.0/10
  • 20 conference rooms in property

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Room Types

Check Rates1000 Bonus Points Breakfast Includes Room and Breakfast For 1 or 2 Adults Sharing A Room 2 Queen Bed
Non-Smoking
Check Rates1000 Bonus Points Breakfast Includes Room and Breakfast For 1 or 2 Adults Sharing A Room 2 Queen Bed
Smoking
Check Rates1000 Bonus Points Breakfast Includes Room and Breakfast For 1 or 2 Adults Sharing A Room King Bed wi
Non-Smoking
Check Rates1000 Bonus Points Breakfast Includes Room and Breakfast For 1 or 2 Adults Sharing A Room Standard Ro
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds
Smoking
Check Rates2 Queen Beds Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates2 Queen Beds Breakfast For Up To 2 Adults Value Limit May Apply
Smoking
Check RatesBest Flexible Rate 2 Queen Beds 288 Sq Ft Hd LCD Tvs Safes That Fit Laptops Noise Reducing Glass
Non-Smoking
Check RatesBest Flexible Rate 2 Queen Beds 288 Sq Ft Hd LCD Tvs Safes That Fit Laptops Noise Reducing Glass Nea
Smoking
Check RatesBest Flexible Rate King Bed with Sofa Bed 288 Sqft Hd LCD Tvs Safes That Fit Laptops Noise Reducing
Non-Smoking
Check RatesBest Flexible Rate Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room
Non-Smoking
Check RatesDaily Parking Pkg Package Includes Room Accommodations and Parking For Each Night 2 Queen Beds 288 S
Non-Smoking
Check RatesDaily Parking Pkg Package Includes Room Accommodations and Parking For Each Night 2 Queen Beds 288 S
Smoking
Check RatesDaily Parking Pkg Package Includes Room Accommodations and Parking For Each Night King Bed with Sofa
Non-Smoking
Check RatesDaily Parking Pkg Package Includes Room Accommodations and Parking For Each Night Standard Room When
Non-Smoking
Check RatesExecutive Suite
Non-Smoking
Check RatesExecutive Suite Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesKing Bed with Sofa Bed
Non-Smoking
Check RatesKing Bed with Sofa Bed Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesRoom 1 King Bed with Sofa Bed
Non-Smoking
Check RatesRoom 2 Queen Beds
Non-Smoking
Check RatesRoom 2 Queen Beds
Smoking
Check RatesSpecial Offer 2 Queen Beds 288 Sq Ft Hd LCD Tvs Safes That Fit Laptops Noise Reducing Glass
Non-Smoking
Check RatesSpecial Offer 2 Queen Beds 288 Sq Ft Hd LCD Tvs Safes That Fit Laptops Noise Reducing Glass Near The
Smoking
Check RatesSpecial Offer King Bed with Sofa Bed 288 Sqft Hd LCD Tvs Safes That Fit Laptops Noise Reducing
Non-Smoking
Check RatesSpecial Offer Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Bed T
Non-Smoking
Check RatesStandard Room Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Donald E. Stephens Convention Center, Rosemont Entertainment Park : walking distance to many area restaurants, and entertainment options, Allstate Arena, Rosemont Theatre

Verified Reviews of Crowne Plaza Chicago O'hare

Below are the verified reviews from guests that we have booked recently:
"Awesome Time!"
Overall Score5.0/ 5
Beautiful hotel! Very courteous front desk attendants. Pleasantly surprised with the "Thank you!" note and fruit and cheese platter that was left for me. It's right across from the Outlet Mall. There was so much that I enjoyed about our stay. I would definitely stay there again.
(Group coordinator, booked 6 rooms), from US flag
11-May-2015 Verified Review, stayed from Wed May 06 to Sun May 10 2015 at a $114.00 group rate (20% discount).
"Fantastic Choice!"
Overall Score4.0/ 5
It was a very nice hotel. Had a great stay!
(Group coordinator, booked 14 rooms), from US flag
05-Aug-2014 Verified Review, stayed from Fri Aug 01 to Sun Aug 03 2014 at a $94.00 group rate (10% discount).
"Convenient Location and Clean."
Overall Score4.0/ 5
Great location to O'hare and shopping complex. Indoor pool, restaurant and outdoor patio are nice amenities. We would stay here again for the convenience.
(Meeting planner, booked 50 rooms), from US flag
09-Jul-2014 Verified Review, stayed from Sat Jul 05 to Sun Jul 06 2014 at a $99.00 group rate.
"Recommend. Would Give Another Chance."
Overall Score3.0/ 5
Overall the hotel and experience was amazing! Generally everyone was pretty nice, however I booked two rooms andone1 of the rooms when we walked in had a blue moon beer cap on the ground along with a long brown pill. When I went to front desk to complain about the room not being fully clean they didn't seem to care, just said basically, "okay I'm sorry I'll out it in notes for cleaning people".
(Individual traveler, booked 1 room), from US flag
01-Jun-2014 Verified Review, stayed from Sat May 31 to Sun Jun 01 2014 at a $120.54 average nightly rate.
"Great for a Group Trip"
Overall Score5.0/ 5
I booked 10 rooms here for 32 people during a national high school speech and debate tournament. The hotel gave us a great deal and even contacted me to offer the entire group free parking and free Internet. Very clean. Very secure. The rooms were just what we needed and the beds were comfortable. And the staff was incredibly accommodating to my students. Plenty of restaurants nearby, as well as a mall. Had I been there on my own it would have been easy to find entertainment. While we mostly drove to downtown Chicago (if you go early in the day it takes 20 minutes), I did ride the blue line into the city once. It took about 40 minutes by subway, which really wasn't too bad. The train system was affordable and easy to figure out. My biggest complaint is that the rooms weren't ready at 3:00 and my students had to wait around. Compared to all the positives, it really wasn't much to complain about.
(Group coordinator, booked 12 rooms), from US flag
27-May-2014 Verified Review, stayed from Fri May 23 to Sun May 25 2014 at a $99.00 group rate (10% discount).

Summary of Verified Reviews

Summary of 1,540 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
80
Very Good

Very good city hotel. Shopping, restaurants and bars in the area are great. Train station is close. Popular among business travelers.

“Close to an outlet Mall” “Close to shopping”

Excellent City Hotel Top 7% in city
Excellent Luxury Hotel Top 7% in city
Best Shopping In City
Best Beds In City

Good to know

  • Expensive parking

    “You have to pay for parking” “Paid for parking at any hotel”

  • Poor access to parking

    “Parking is a joke” “Charged me for parking”

  • Good access to airport

    “Convenient to airport” “Close to the aiport”

  • Good accessibility by car

    “Shuttle was right on” “Free shuttle service”

Review highlights

Location

82/100
402 reviews

Great location. Accessible by car, but parking is awful and costly. Close to the train station and the airport. Shopping, restaurants and bars in the area are great. Close to business sites.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Service

75/100
378 reviews

Service is welcoming, but housekeeping is not great. General service, restaurant service and reception are decent. Room service is perfect.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Comfort

72/100
201 reviews

Very comfortable with excellent beds and big bathrooms. Noise levels are OK, but A/C is poor.

“The place was clean and quiet” “Ac worked awesome” “Excellent beds”

Food

71/100
129 reviews

Restaurant is pricey, but the menu is great.

“Great Steaks” “Nice complimentary buffet” “Food is excellent”

Room

66/100
457 reviews

Modern rooms with excellent beds. Bathrooms are large but dirty. Poorly-maintained rooms with bad kitchenettes. Awful A/C, minibars, and furniture. Average view.

“Excellent accommodations” “Shower would not drain” “Old carpet”

Breakfast

58/100
85 reviews

Breakfast is decent but expensive.

“The Breakfast buffet included” “No complimentary breakfast” “Had to pay for breakfast”

Bar

51/100
36 reviews

Standard bar.

“Best margaritas” “Free drink” “Bar to be a little more exciting”

Value

49/100
236 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi.

“No free internet” “Outrageous parking fees” “Paying for WiFi”

Amenities

44/100
87 reviews

Poor buildings and an uninspiring entrance area. Good business facilities.

“Ice machine on our floor was out of order” “Business center printer was not working” “Extremely noisy environment”

WiFi

27/100
53 reviews

Poor, over-priced WiFi.

“No free internet” “Had to pay for the internet connection” “Wireless service sucks”

Ranked top 72% by couples, with a score of 80

Good to know

  • Expensive breakfast

    “Had to pay for breakfast” “Breakfast buffet was ok but a little over priced”

  • Bad kitchenette

    “No microwave in the room” “No coffee machine”

  • Comfortable beds

    “Bed/pillows were so comfortable” “Pillows were very comfortable”

  • Internet is expensive

    “No free internet” “Had to pay for the internet connection”

Review highlights

Location

83/100
69 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly. Good access to airport.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Service

74/100
65 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Room

70/100
99 reviews

Rooms are spotless with comfy beds. Substandard kitchenettes and bathrooms.

“Ac worked awesome” “Very clean and elegant rooms” “Excellent beds”

Breakfast

57/100
28 reviews

Breakfast is decent but expensive.

“No complimentary breakfast” “Had to pay for breakfast” “No coffee cups”

Value

51/100
48 reviews

Fairly good value for money. WiFi and breakfast pricey.

“Free shuttle to the airport” “No free internet” “Had to pay for the internet connection”

Bar

49/100
5 reviews

Bar is not good.

“Bar is small” “Don't recommend the restaurant and bar” “Overpriced restaurant/bar”

Amenities

48/100
15 reviews

Poor hotel buildings.

“Ice machine on our floor was out of order” “Business center printer was not working” “Extremely noisy environment”

WiFi

26/100
15 reviews

Poor, over-priced WiFi.

“No free internet” “Had to pay for the internet connection” “Wireless service sucks”

Ranked top 47% by solo travelers, with a score of 80

Good to know

  • New rooms

    “New towels” “New keys”

  • Bad internet service

    “No free internet” “Had to pay for the internet connection”

  • Internet is expensive

    “No free internet” “Had to pay for the internet connection”

  • Bad amenities

    “Ice machine on our floor was out of order” “Business center printer was not working”

Review highlights

Location

83/100
53 reviews

Great location near lots of shopping. Good access to airport. Easy car access but inadequate parking.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Service

71/100
46 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Room

61/100
51 reviews

Rooms are alright, but bathrooms are not great. Tidy, modern rooms with comfortable beds.

“Shower would not drain” “HORRIBLE LAYOUT” “Carpet with stains”

Breakfast

58/100
14 reviews

Breakfast is average.

“The Breakfast buffet included” “No complimentary breakfast” “Had to pay for breakfast”

Bar

50/100
6 reviews

Bar is not good.

“Bar is small” “Don't recommend the restaurant and bar” “Overpriced restaurant/bar”

Value

47/100
26 reviews

Poor value for money. Internet is expensive.

“No free internet” “Outrageous parking fees” “Paying for WiFi”

Vibe

46/100
16 reviews

Poor vibe. Hotel is outdated.

“Lobby looks old” “Old carpet” “Wrong style”

Amenities

40/100
13 reviews

Poor hotel buildings.

“Ice machine on our floor was out of order” “Business center printer was not working” “Extremely noisy environment”

WiFi

27/100
11 reviews

Poor, over-priced WiFi.

“No free internet” “Had to pay for the internet connection” “Wireless service sucks”

Ranked top 29% by business travelers, with a score of 82

Good to know

  • Good access to airport

    “Convenient to airport” “Close to the aiport”

  • Expensive parking

    “You have to pay for parking” “Paid for parking at any hotel”

  • Great location

    “Excellent airport shuttle service” “Great area with restaurants”

  • Fantastic service

    “Excellent cleaning staff” “Staff were excellent”

Review highlights

Location

82/100
47 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly. Good access to airport.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Service

79/100
40 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Food

70/100
13 reviews

Delicious food.

“Great Steaks” “Nice complimentary buffet” “Food is excellent”

Room

68/100
34 reviews

Typical rooms with comfy beds, although bathrooms are unacceptable.

“Excellent accommodations” “Shower would not drain” “Old carpet”

Breakfast

53/100
5 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “No coffee cups”

Value

52/100
22 reviews

Fairly good value for money.

“Free shuttle to the airport” “No free internet” “Had to pay for the internet connection”

Ranked top 72% by families, with a score of 80

Good to know

  • Clean hotel facilities

    “The place was clean and quiet” “Crown Plaza was clean”

  • Expensive parking

    “You have to pay for parking” “Paid for parking at any hotel”

  • Poor access to parking

    “Parking is a joke” “Charged me for parking”

  • Delicious food

    “Great Steaks” “Nice complimentary buffet”

Review highlights

Location

82/100
35 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly. Good access to airport.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Food

74/100
13 reviews

Delicious food.

“Great Steaks” “Nice complimentary buffet” “Food is excellent”

Service

74/100
29 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Pool

65/100
11 reviews

Ordinary pool.

“They have a jacuzzi” “Good swimming pool” “Indoor pool was cold”

Room

63/100
34 reviews

Typical rooms with comfy beds, although bathrooms are unacceptable.

“Shower would not drain” “Old carpet” “HORRIBLE LAYOUT”

Breakfast

61/100
7 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “No coffee cups”

Value

50/100
20 reviews

Fairly good value for money.

“Free shuttle to the airport” “No free internet” “Definitely worth the money”

Amenities

48/100
7 reviews

Poor hotel buildings.

“Ice machine on our floor was out of order” “Business center printer was not working” “Extremely noisy environment”

Good to know

  • Good access to airport

    “Convenient to airport” “Close to the aiport”

  • Friendly service

    “Staff was professional and courteous” “Helpful front desk”

Review highlights

Location

86/100
16 reviews

Great location near the airport.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Service

74/100
9 reviews

Friendly service.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Room

67/100
10 reviews

Room is all right.

“Shower would not drain” “Old carpet” “HORRIBLE LAYOUT”

Value

53/100
6 reviews

Fairly good value for money.

“Free shuttle to the airport” “No free internet” “Nice accommodations and perks”

Good to know

  • Expensive parking

    “You have to pay for parking” “Paid for parking at any hotel”

  • Poor access to parking

    “Parking is a joke” “Charged me for parking”

  • Good access to airport

    “Convenient to airport” “Close to the aiport”

  • Great shopping

    “Huge outlet shopping center” “Close to shopping”

Review highlights

Location

80/100
352 reviews

Great location. Accessible by car, but parking is awful and costly. Close to the train station and the airport. Shopping, restaurants and bars in the area are great. Close to business sites.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Service

75/100
357 reviews

Service is welcoming, but housekeeping is not great. General service, restaurant service and reception are decent. Room service is perfect.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Room

66/100
424 reviews

Modern rooms with excellent beds. Poorly-maintained rooms with bad kitchenettes. Awful A/C, minibars, and furniture. Bathrooms are large but dirty. Average view.

“Shower would not drain” “Old carpet” “HORRIBLE LAYOUT”

Breakfast

57/100
72 reviews

Breakfast is decent but expensive.

“The Breakfast buffet included” “No complimentary breakfast” “Had to pay for breakfast”

Bar

52/100
35 reviews

Standard bar.

“Best margaritas” “Free drink” “Bar is small”

Value

47/100
214 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi.

“No free internet” “Outrageous parking fees” “Paying for WiFi”

Amenities

39/100
79 reviews

Poor buildings and an uninspiring entrance area. Good business facilities.

“Ice machine on our floor was out of order” “Business center printer was not working” “Extremely noisy environment”

WiFi

32/100
47 reviews

Poor, over-priced WiFi.

“No free internet” “Had to pay for the internet connection” “Wireless service sucks”

Ranked top 65% by couples, with a score of 78

Good to know

  • Expensive breakfast

    “Had to pay for breakfast” “Breakfast buffet was ok but a little over priced”

  • Comfortable beds

    “Bed/pillows were so comfortable” “Pillows were very comfortable”

  • Internet is expensive

    “No free internet” “Had to pay for the internet connection”

  • Bad internet service

    “No free internet” “Had to pay for the internet connection”

Review highlights

Location

81/100
60 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly. Good access to airport.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Comfort

75/100
45 reviews

Wonderful beds and comfort with acceptable noise level.

“The place was clean and quiet” “Ac worked awesome” “Excellent beds”

Service

75/100
61 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Room

70/100
87 reviews

Excellent beds in clean rooms but bathrooms are not so good.

“Ac worked awesome” “Very clean and elegant rooms” “Excellent beds”

Breakfast

56/100
23 reviews

Breakfast is decent but expensive.

“The Breakfast buffet included” “No complimentary breakfast” “Had to pay for breakfast”

Value

50/100
43 reviews

Poor value for money. WiFi and breakfast pricey.

“No free internet” “Outrageous parking fees” “Paying for WiFi”

Bar

49/100
5 reviews

Bar is not good.

“Bar is small” “Don't recommend the restaurant and bar” “Overpriced restaurant/bar”

Amenities

48/100
15 reviews

Poor hotel buildings.

“Ice machine on our floor was out of order” “Business center printer was not working” “Extremely noisy environment”

WiFi

26/100
13 reviews

Poor, over-priced WiFi.

“No free internet” “Had to pay for the internet connection” “Wireless service sucks”

Ranked top 62% by solo travelers, with a score of 78

Good to know

  • New rooms

    “New towels” “New keys”

  • Bad internet service

    “No free internet” “Had to pay for the internet connection”

  • Internet is expensive

    “No free internet” “Had to pay for the internet connection”

  • Poor hotel buildings

    “Ice machine on our floor was out of order” “Business center printer was not working”

Review highlights

Location

82/100
45 reviews

Great location near lots of shopping. Good access to airport. Easy car access but inadequate parking.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Service

71/100
40 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Room

61/100
45 reviews

Modern rooms with excellent beds.

“Shower would not drain” “HORRIBLE LAYOUT” “Carpet with stains”

Breakfast

58/100
11 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “No coffee cups”

Bar

51/100
5 reviews

Standard bar.

“Best margaritas” “Free drink” “Bar is small”

Value

47/100
20 reviews

Poor value for money. Internet is expensive.

“No free internet” “Outrageous parking fees” “Paying for WiFi”

Vibe

46/100
14 reviews

Poor vibe. Hotel is outdated.

“Lobby looks old” “Old carpet” “Wrong style”

Amenities

38/100
12 reviews

Poor hotel buildings.

“Ice machine on our floor was out of order” “Business center printer was not working” “Extremely noisy environment”

WiFi

27/100
8 reviews

Poor, over-priced WiFi.

“No free internet” “Had to pay for the internet connection” “Wireless service sucks”

Ranked top 29% by business travelers, with a score of 81

Good to know

  • Expensive parking

    “You have to pay for parking” “Paid for parking at any hotel”

  • Fantastic service

    “Excellent cleaning staff” “Staff were excellent”

  • Good access to airport

    “Convenient to airport” “Close to the aiport”

  • Friendly service

    “Staff was professional and courteous” “Helpful front desk”

Review highlights

Location

79/100
36 reviews

Great location near lots of shopping. Expensive, terrible parking. Good access to airport.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Service

79/100
40 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Food

70/100
13 reviews

Delicious food.

“Great Steaks” “Nice complimentary buffet” “Food is excellent”

Room

68/100
32 reviews

Typical rooms with comfy beds, although bathrooms are unacceptable.

“Shower would not drain” “HORRIBLE LAYOUT” “Carpet with stains”

Value

51/100
18 reviews

Fairly good value for money.

“Free shuttle ride to airport” “No free internet” “Great price”

Ranked top 58% by families, with a score of 82

Good to know

  • Clean hotel facilities

    “The place was clean and quiet” “Crown Plaza was clean”

  • Expensive parking

    “You have to pay for parking” “Paid for parking at any hotel”

  • Poor access to parking

    “Parking is a joke” “Charged me for parking”

  • Good accessibility by car

    “Shuttle was right on” “Free shuttle service”

Review highlights

Location

82/100
33 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly. Good access to airport.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Food

74/100
13 reviews

Delicious food.

“Great Steaks” “Nice complimentary buffet” “Food is excellent”

Service

74/100
29 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent cleaning staff” “Staff were excellent” “Great breakfast server”

Room

63/100
31 reviews

Typical rooms with comfy beds, although bathrooms are unacceptable.

“Shower would not drain” “Old carpet” “HORRIBLE LAYOUT”

Breakfast

61/100
6 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “No coffee cups”

Value

50/100
20 reviews

Fairly good value for money.

“Free shuttle ride to airport” “No free internet” “Had to pay for the internet connection”

Amenities

47/100
6 reviews

Poor hotel buildings.

“Ice machine on our floor was out of order” “Business center printer was not working” “Extremely noisy environment”

Good to know

  • Great shopping

    “Huge outlet shopping center” “Close to shopping”

  • Good access to airport

    “Convenient to airport” “Close to the aiport”

Review highlights

Location

83/100
16 reviews

Great location near the airport. Great shopping.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Room

66/100
10 reviews

Room is all right.

“Shower would not drain” “Old carpet” “HORRIBLE LAYOUT”

Value

50/100
10 reviews

Fairly good value for money.

“Free shuttle to the airport” “No free internet” “Had to pay for the internet connection”

Review highlights

Location

83/100
5 reviews

Great location.

“Excellent airport shuttle service” “Great area with restaurants” “Great restaurants nearby”

Review highlights

Room

68/100
7 reviews

Room is all right.

“Shower would not drain” “HORRIBLE LAYOUT” “Carpet with stains”

Review Semantics by TrustYou

Customer Reviews of Crowne Plaza Chicago O'hare

4.0 out of 5.Based on 788 guest reviews, Very Good

Property Description

Most visitors to Chicago land at O'hare International Airport, one of the world's busiest airports. Located just 1.5 miles from O'Hare International Airport, the Crowne Plaza Chicago O'Hare is a hotel of remarkable value. With 503 guest rooms and 55,000 square feet of meeting space, this hotel can accommodate groups up to 2500 people. Not only does this hotel feature a convenient location for meetings and conferences, there's easy access to downtown Chicago via taxi or the Chicago Transit Authority Blue Line trains. If you are flying into the airport, the Crowne Plaza CHicago O'Hare provides complimentary transportation every 30 mintues.The hotel's location attracts many airline employees and business travelers. Vacationers with children appreciate the convenience of an indoor pool, On The Fly, our Grab and Go, Food to Go, serving Starbucks coffee, daily. The hotel also boasts a casual dining restaurant, Chicago Fire Oven, known for our Fire Oven pizza and great burgers! The airy indoor pool area includes lounge chairs that can be taken outside in warm weather to the sundeck, where guests can watch airplanes landing at, and taking off from, O'Hare. we also provide a complimentary fitness center, a convenient business center and gift shop. Our hotel is situated walking distance to the Fasion Outlet Mall Chicago- Rosemont, as well as the Rosemont Entertainment Park, featuring: Chicago Hofbrauhaus, Park Tavern, Five Roses Pub, Toby Keith's Bar and Grill, Kings Lanes and Lounge, as well as Zanies Comedy Club. Whatever your reason for visiting the Chicago area, make the Crowne Plaza CHicago O'Hare a part of your stay, and we would be delighted to be of service!

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2011
Floors:14
Rooms:503
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:450
Handicap Rooms:
Suites:15
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:20 View Spaces
Meeting Space:55000 sq. feet
Banquet Space:Holds 2500 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:5pm-12am
Pool Info:
6AM to 10PM24x32 ft 4 ft deepIndoor Atrium
Policies / Expenses
Cancellation:
72 hours
Nightly Parking:25.0
Typical Group Deposit:20%
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
Occupancy Tax: 0.00%
City Tax: 6.00%
Country Tax: 0.00%
Food and Beverage Tax:10.25%
Audio Visual Tax: 0.00%
Other Tax: 0.00%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee:24.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 4.00 Per Person (Roundtrip - Optional)
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Shipping Handling Fee:75.00 Per Item (Negotiable)
Additional Person Fee:10.00 Per Person
Rooms Wireless Internet Fee:12.95 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee:200.00 Per Day (Negotiable)
Meeting Wired Internet Fee:200.00 Per Day (Negotiable)
Meeting Power Surcharge Fee:75.00 Per Night
Food and Beverage Service Charge:22.00%
Audio Visual Service Charge:22.00%
Banquet Bartender Fees:150.00 Per Hour (First 3 hours)
Chef Attendant Fees:100.00 Per Night
Avg. Continental Breakfast Cost:25.00 Per Person
Avg. Plated Breakfast Cost:25.00 Per Person
Avg. Buffet Breakfast Cost:34.00 Per Person
Avg. Plated Lunch Cost:36.00 Per Person
Avg. Buffet Lunch Cost:44.00 Per Person
Avg. Boxed Lunch Cost:35.00 Per Person
Avg. Plated Dinner Cost:46.00 Per Person
Avg. Buffet Dinner Cost:66.00 Per Person
Morning Break Cost: 9.00 Per Person
Afternoon Break Cost: 9.00 Per Person
Banquet Gallon of Coffee:74.00 Per Person
Banquet Soda: 4.50 Per Person
Banquet Bottled Water: 4.50 Per Person
Banquet Hosted Bar:18.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres:18.00 Per Person/Per Hour (Food only)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$50.00 non-refundable deposit. Pets must be less than 25 lbs.


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

1 mile from O'Hare International Airport, hotel provides free shuttle

Local Shuttle Info: Hotel can provide local shuttle to Pace bus station and El train, transportation to local restuarants and offices can be scheduled ahead of time and are based on availability.

Airport Shuttle? Yes! There is an airport shuttle.

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Previously known as:
Crowne Plaza, Crowne Plaza Chicago Ohare, Crowne Plaza Chicago O'hare & Conference Center, Crowne Plaza Chicago O'hare Hotel & Conferene Cent, Crowne Plaza Hotel Chicago O'hare, Crowne Plaza O'hare, Holiday Inn O'hare International

Seasonality of Hotel Rates at Crowne Plaza Chicago O'hare

Rate fluctuations of Crowne Plaza Chicago O'hare

This graph illustrates seasonality of sleeping room prices for both group quotes and the most competitive individual traveler rates our rate checker could find at the time the group/meeting offer was entered. The lowest group deal shown is 31.4% in November 2016 and the highest average individual rate is $182 in the month of June 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Chicago O'hare in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Crowne Plaza Chicago O'hare

Below are the meeting, banquet, conference and event spaces at Crowne Plaza Chicago O'hare.

Feel free to use the Crowne Plaza Chicago O'hare meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Rosemont event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
O
48 x 84 x 124032--/240--240--------/----600--
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O

Room Type:
Ballroom Section
Total Size:
4032 Sq. Feet
Dimensions:
48 x 84 x 12 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Evening Rental:
$8500.00 USD
Photo of O
O'Hare International Ballroom277 x 84 x 1223256--/1600--1356--------/--24003000--
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O'Hare International Ballroom

Room Type:
Ballroom
Total Size:
23256 Sq. Feet
Dimensions:
277 x 84 x 12 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of O'Hare International Ballroom
O'Hare 3
88 x 81 x 127128--/500--396--------/--8001400--
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O'Hare 3

Room Type:
Ballroom Section
Total Size:
7128 Sq. Feet
Dimensions:
88 x 81 x 12 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of O'Hare 3
Kennedy Int'32 x 42 x 91344--/100--50--3016--/--125130--
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Kennedy Int'

Room Type:
General Meeting Room
Total Size:
1344 Sq. Feet
Dimensions:
32 x 42 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Heathrow Int'l18 x 20 x 9360--/30--12--10----/--3040--
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Heathrow Int'l

Room Type:
General Meeting Room
Total Size:
360 Sq. Feet
Dimensions:
18 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Orly Int'l14 x 20 x 9280--/20--6--68--/--2020--
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Orly Int'l

Room Type:
General Meeting Room
Total Size:
280 Sq. Feet
Dimensions:
14 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Dulles28 x 20 x 9560--/40--20--2024--/--5050--
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Dulles

Room Type:
General Meeting Room
Total Size:
560 Sq. Feet
Dimensions:
28 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Haneda Int'l34 x 20 x 9680--/50--30--2430--/--6060--
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Haneda Int'l

Room Type:
General Meeting Room
Total Size:
680 Sq. Feet
Dimensions:
34 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Haneda A Int'l17 x 20 x 9340--/20--15--1218--/--3030--
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Haneda A Int'l

Room Type:
General Meeting Room
Total Size:
340 Sq. Feet
Dimensions:
17 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Haneda B Int'l17 x 20 x 9340--/20--15--1218--/--3030--
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Haneda B Int'l

Room Type:
General Meeting Room
Total Size:
340 Sq. Feet
Dimensions:
17 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Laguardia Int'l28 x 20 x 9560--/40--20--2024--/--5050--
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Laguardia Int'l

Room Type:
General Meeting Room
Total Size:
560 Sq. Feet
Dimensions:
28 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Sydney Int'l18 x 20 x 9360--/30--12--12----/--3040--
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Sydney Int'l

Room Type:
General Meeting Room
Total Size:
360 Sq. Feet
Dimensions:
18 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
DaVinci Int'l18 x 20 x 9360--/30--12--1216--/--3040--
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DaVinci Int'l

Room Type:
General Meeting Room
Total Size:
360 Sq. Feet
Dimensions:
18 x 20 x 9 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Midway Auditorium56 x 38 x 82128--/--------------/--77----
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Midway Auditorium

Classroom style seating 2 people per 6 foot table, built in outlets every two people.great room for a training class or seminar
Room Type:
Auditorium
Total Size:
2128 Sq. Feet
Dimensions:
56 x 38 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
25+
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
Yes
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Midway Auditorium

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