Hyatt Place Memphis/Germantown

9161 Winchester Rd., Germantown, TN 38138 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
35.047620-89.757850
Check availability
Very Good
4.5/5

Based on 626 guest reviews

Show Guest Reviews
  • We have an outdoor pool ready for use
  • Free breakfast
  • Avg. Group Discount of 20.8%!
  • Fitness / Gym is on-site
  • 127 rooms in property
  • Check-out: 12pm
  • Group booking rating of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Bathtub
Non-Smoking
Check Rates1 King Bed High Floor
Non-Smoking
Check Rates1 King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds High Floor
Non-Smoking
Check Rates2 Queen Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesADA 2 Qnqn Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesADA 2 Queen Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesADA King Tub
Non-Smoking
Check RatesADA King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesADA King with Tub
Non-Smoking
Check RatesHf King Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesHf Queen Sofa Bed
Non-Smoking
Check RatesHf Queen Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesHigh Floor King Sofa Bed
Non-Smoking
Check RatesHigh Floor King with Sofa Bed
Non-Smoking
Check RatesHigh Floor Queen with Sofa Bed
Non-Smoking
Check RatesHigh Floor Queens Sofa Bed
Non-Smoking
Check RatesMember 2 Queen Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember ADA Accessible 2 Qnqn Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember ADA Accessible 2 Queen Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember ADA Accessible King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Hf King Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Hf Queen Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Rate 2 Queen Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Rate ADA Accessible 2 Qnqn Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Rate ADA Accessible 2 Queen Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Rate ADA Accessible King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Rate Hf King Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Rate Hf Queen Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesMember Rate King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesQueen Bed High Floor
Non-Smoking
Check RatesStandard Rate 2 Queen Beds Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesStandard Rate ADA Accessible 2 Qnqn Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesStandard Rate ADA Accessible 2 Queen Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesStandard Rate ADA Accessible King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesStandard Rate Hf King Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesStandard Rate Hf Queen Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesStandard Rate King Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking

Local Attractions

Mike Rose Soccer Complex 1 mi Germantown High School 2 mi Germantown Performing Arts Center 4 mi Johnson Park Baseball 2 mi Shelby Farms 7 mi AgriCenter 7 mi Snowden Grove 15 mi Memphis Redbirds Stadium 18 mi Memphis FedEx Forum 18 mi Downtown Beale Street 18 miles

Our Hotel Planner Expert Reviews of Hyatt Place Memphis/Germantown

Our expert hotel planners periodically visit and review the hotels we represent in person.
"Treated Like Family"
Overall Score4.0/ 5
I had the pleasure of staying at Hyatt Place Germantown during The Liberty Bowl. Once you walk in the door your spirits are lifted by their signature scent. The lobby is beautiful and inviting. In the lobby you can purchase and enjoy an adult beverage in the gallery. You can also purchase food 24 hours a day 7 days a week. Snacks and bakery items are readily available. I highly recommend the peanut butter cookie! The rooms are spacious and modern including a living room area with a pull out couch. There was plenty of room for my family to get ready for the events we needed to attend. The hotel is blessed to be in a very nice area full of restaurants and shopping. However, their best attribute is their staff. They are all extremely helpful and friendly. Their spirit flows out to the guests. Therefore, if you are in the lobby or enjoying their amazing breakfast the guests interact. It is like spending time with family.
Jennifer B, a local HotelPlanner Germantown expert from US flag
31-Dec-2013 Verified Review

Verified Reviews of Hyatt Place Memphis / Germantown

Below are the verified reviews from guests that we have booked recently:
"I saw small roaches in my room."
Overall Score3.0/ 5
Three
(Individual traveler, booked 1 room), from US flag
26-Jun-2021 Verified Review, stayed from Fri Jun 25 to Sat Jun 26 2021 at a $182.99 average nightly rate.
"Great staff, clean rooms, awesome breakfast."
Overall Score4.0/ 5
To anyone considering staying here, I recommend this place. The staff were all friendly and courteous during my stay (one night). The room was clean as it should be and the breakfast the next morning was good.
(Individual traveler, booked 1 room), from US flag
24-May-2021 Verified Review, stayed from Sat May 22 to Sun May 23 2021 at a $100.62 average nightly rate.
"Okay but on the floor it was a loud smell of marijuana!"
Overall Score3.0/ 5
That kinda ruined it for us! Other than that it was alright.
(Individual traveler, booked 1 room), from US flag
24-Aug-2020 Verified Review, stayed from Fri Aug 21 to Sun Aug 23 2020 at a $92.65 average nightly rate.
"Bathroom"
Overall Score3.0/ 5
In the bathroom shelves were vey dusty.
(Individual traveler, booked 1 room), from US flag
28-Apr-2020 Verified Review, stayed from Sat Apr 25 to Sun Apr 26 2020 at a $57.87 average nightly rate.
"Bugs bit my husband in this hotel."
Overall Score1.0/ 5
I'm very disapointe with this hotel in german town in memphis. It had bugs and bit my husband all over his arm. Even if you go through the web site you dont get refunded by hotel because of reservation type. It dosent stop the filthy hotel that had bugs so you say health code shouldn't matter. We will sell you anything and you get what you paid for bed buds. Wow how do we rate well I'll tell ya! The policy of five star hotel dosent mean nothing because next time their saying just dont ever book on line and they dont offer that choice.
(Individual traveler, booked 1 room), from US flag
03-Sep-2019 Verified Review, stayed from Sat Aug 31 to Mon Sep 02 2019 at a $91.52 average nightly rate.
"Not good at all."
Overall Score1.0/ 5
We called ahead to let staff know we are checking in at 1:30. Person on phone said a room would be ready. When we got there, the front desk people said there was no room because we were early. They made us sit and wait 30 minutes while telling us we didn't call there. the manager came out and said he spoke to us himself and yes we are supposed to have a room. 3 hours later while we're in our room, another family used keys and walked in on us. Apparently they have the same last name and we're given the wrong room and walked in on us. When I went to the front desk to complain the man at the desk told me that it wasn't his fault but reservations fault because both parties have the same last name. I told him that it made no sense to me and to call out the manager. When the manager came he realized that the front desk guy did not process the check in properly. Never again and I will let all my friends and family know.
(Individual traveler, booked 1 room), from US flag
03-Aug-2019 Verified Review, stayed from Sat Aug 03 to Sun Aug 04 2019 at a $98.10 average nightly rate.
"Double Charged for room with no apology."
Overall Score4.0/ 5
The cosmetics of the property was not the issue. The problem started when I called the hotel starting May 3rd asking about an early check in seeing that I was driving in from Kansas. I called everyday up until the day that I checked in. I called again the May 5th when I arrived in Memphis at 12:35 to see what was the earliest possible time I could check in as I had been driving for 10 hours. I was told that I could not check in until 3pm by a gentleman (name unknown). When I finally arrived around 245pm I was greeted by two ladies Melanie and another lady (name unknown) however both were very nice and supper apologetic about the whole situation. I was then informed that I could have checked in earlier and that there rooms available. So that alone pissed me off. Again it was not there fault, but whoever the gentleman was that answered the phone obviously didnt even check. Next I checkout, everything was a breeze. Check my account the next day and I had been charge 89.80 for the room that I had all ready paid 113.37 for on May 4th. When I called to speak to someone about the charges I was directed to the GM by the name of Greg who was super rude and made it seem like this was my fault. I also questioned why there was a price difference and he did not answer. I ended up over drafting my account and had to pay a 12 dollar service fee. I am still waiting for the money to be returned to my account. Needless to say I'm not sure if I every want to stay at another Hyatt hotel again. The GM offered no type of compensation for the inconvenience. Is this usually how guest are treated? This is completely insane.
(Individual traveler, booked 1 room), from US flag
08-May-2019 Verified Review, stayed from Sun May 05 to Mon May 06 2019 at a $85.04 average nightly rate.
"New, convenient to Mike Rose Soccer Complex, excellent room size and cleanliness, attentive staff, g"
Overall Score5.0/ 5
See Review Title.
(Individual traveler, booked 1 room), from US flag
04-Feb-2019 Verified Review, stayed from Fri Feb 01 to Sun Feb 03 2019 at a $143.00 average nightly rate.
4.5 out of 5. Based on 626 guest reviews

Property Description

The Hyatt Place Germantown is a 4-story, 127 room hotel that will open in August 2009. The property is located on Winchester Road at Forrest Hill Irene Road. The Hotel is minutes from Carriage Crossing Mall, minutes from I-240-385 and Mike Rose Soccer Facility. Our spacious guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops and other electronic devices, a cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary hotel-wide wireless high-speed internet and continental breakfast. Enjoy our complimentary Gallery Kitchen Breakfast, with customizable breakfast bowls and yogurt parfaits. A 24-hour Grab and Go food outlet.Pet policy: 1-6 nights a 75 non-refundable fee. 7-30 nights a 75 non-refundable fee plus an additional 100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less max of 75lbs per rm. Fees are in USD. Service Animals exempt from fees.

Details / Other Expenses

Check In: 3pm
Check Out: 12pm
Year of Last Renovation: 2009
Floors: 4
Rooms: 127
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 127
Handicap Rooms: 8
Rooms with 1 Bed: 85
Rooms with 2 Beds: 42
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 1025 sq. feet
Banquet Space: Holds 85 people
Dist. to Food/Bars: 3.0 Mi
Dist. to 24hr Restaurant: 3.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 11AM-11PM
FEMA Approved: Yes
Pool Info: Outdoor pool
Policies / Expenses
Cancellation:
Cancellation for groups is 4 weeks
Nightly Parking: 0
Total Taxes: 19.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.75 Per Night
Occupancy Tax: 5.00 Per Night
Country Tax: 5.00 Per Night
Food and Beverage Tax: 9.25 Per Item
Porterage Fee: 4.00 Per Item
Banquet Gallon of Coffee: 35.00 Per Item
Banquet Soda: 3.00 Per Item
Banquet Bottled Water: 3.00 Per Item

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Golf course on hotel grounds
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Jogging path
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Voicemail

Airport & Shuttle Information

Memphis International Airport is 17 miles

Local Shuttle Info: Within 5 miles from hotel, 7am-10pm complimentary, Monday-Sunday.

Breakfast Information

Breakfast is complimentary

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Fees apply($75.00 + tax) non-refundable

Parking Info

Self parking is complimentary

Internet / WiFI

Complimentary WIFI throughout hotel

About Hyatt Place

  • Known as a business and airport hotel with a casual atmosphere
  • Spacious guestrooms with luxury bath and skin care amenities
  • Free Wi-Fi and remote printing everywhere in the hotel
  • Improved Elevated Breakfast complimentary to World of Hyatt Members
  • Indulge in some coffee or hit up the Cocktails Bar
  • 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
  • The Gallery is a place where friends and family can gather for social hour
  • Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense

The Hyatt Place highlights above are subject to change without notice.

Seasonality of Hotel Rates at Hyatt Place Memphis/Germantown

Rate fluctuations of Hyatt Place Memphis/Germantown

This graph illustrates seasonality of sleeping room prices for both group quotes and the most competitive individual traveler rates we could find at the time the group/meeting bid was entered. The lowest group deal shown is 31.4% in December 2019 and the highest average individual rate is $161 in the month of December 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Place Memphis/Germantown in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Hyatt Place Memphis/Germantown

Below are the meeting, banquet, conference and event spaces at Hyatt Place Memphis/Germantown.

Feel free to use the Hyatt Place Memphis/Germantown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Germantown event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Space 2 800 x 225 x 10 102585/--60432529256/5114103103
Close This

Meeting Space 2

Room Type:
General Meeting Room
Total Size:
1025 Sq. Mi
Dimensions:
800 x 225 x 10 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
0
Windows:
5
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

FAQs about Hyatt Place Memphis / Germantown

What time is check in?

Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hyatt Place Memphis / Germantown have?

There are 127 rooms in the property.

Is there any meeting space at Hyatt Place Memphis / Germantown?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Hyatt Place Memphis / Germantown?

Breakfast is complimentary

What parking is available at Hyatt Place Memphis / Germantown?

Self parking is complimentary

How much does internet cost?

Complimentary WIFI throughout hotel

Can I get a AAA rate at Hyatt Place Memphis / Germantown?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Hyatt Place Memphis / Germantown?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Citizen 2 Queen Beds Snr Hyatt Grand Bed Cozy Corner Sofa Sleeper

Is there a gym at Hyatt Place Memphis / Germantown?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Located near shopping areas. Close enough to Shopping. Great shopping. Most guests liked the proximity to shopping.

Is there a pool at Hyatt Place Memphis / Germantown?

Yes, there is a pool on-site at the property. Outdoor pool.

Testimonials:

Testimonials icon
"The ease of finding what I was looking for was excellent. My customer service representative was very helpful. In the future if I have a need for this type of service, I would come back." J.W. - Baltimore, MD

Learn More Check Rates