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Very Good
4.5/5
Based on 6874 guest reviews
- We have an outdoor pool ready for use
- Fitness / Gym is on-site
- 1554 rooms in hotel
- Hotel has 3 floors
- Hotel has 18 suites
- Check-in time: 03:00p.m.
- Has environment-friendly policy
- Group booking rating of 4.7/10
- 5 meeting rooms in hotel
Standard prices by room type for the next 60 days
Local Attractions
Beach, arqueological area, local food, wildlife
Map & Landmarks: Grand Palladium Riviera Maya Resort & Spa
Property Description
The Grand Palladium Resort & Spa ComplexThe Grand Palladium Complex located close to the village of Akumal and approximately 25 minutes from Playa del Carmen; built on an extension of land more than 2.000.000m2 and consists of five resorts: Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa, Grand Palladium White Sand Resort & Spa, Grand Palladium Riviera Resort & Spa, and The Royal Suites Yucatán.This complex also offers an ultramodern Spa of some 6000m2, which is endowed with the most advanced facilities and offers a wide variety of services to the guest with tranquil therapies.Our guests can use the facilities of the entire Complex, except the facilities of “The Royal Suites Yucatán".The Grand Palladium Colonial and Grand Palladium Kantenah Resort & Spa ecological luxuries Resorts possesses an exuberant amount of tropical vegetation and are constructed on an extension of land more than 700.000 m2 situated next to the sea. Enjoy a few wide and elegant ecological paths that invite the clients for walking.The Grand Palladium White Sand and Grand Palladium Riviera Resort & Spa; two extensive ecological friendly hotels with luxury surrounding and a magnificent artificial lagoon, built on an extension of land of more than 1.220.000 m2 directly next to the sea. They enjoy spacious and elegant gardens with exuberant tropical vegetation and an extensive network of ecological paths and wooden bridges.The Royal Suites Yucatán, Resort exclusive for adults, surrounding for a beautiful artificial lagoon, with a special and personalized treatment.Guest at The Royal Suites Yucatán have an extra services like: private check, private pool with integrated Jacuzzi, pool bar with international and premium drinks and waiter service, lobby bar with international and premium drinks, snacks and air conditioning, Internet connection (included at the reception and room), unlimited dinners in ours A la Carte Restaurants, room service without extra charge, internal transportation when is required, the mini-bar is restocked daily (drinks and snacks), newspaper deliver to the room under requirement, night courtesy in the rooms, exclusive Restaurant “El Jardín” and an exclusive beach area with waiter service (Kantenah beach side), butler service and bottles of liquor in the room (Vodka, Rum, Tequila, Whisky) refill every 7 days.Our commitment with the environmentPALLADIUM HOTELS & RESORTS has been designed and constructed with the environment in mind, disrupting the natural atmosphere as little as possible.Ours five Resorts are the first ones in our Company who respect this decisive factor, in fact, a lot of our facilities and services respond to this philosophy.Their design reflects a perfect harmony between the most modern and luxurious facilities respecting the natural habitat of the zone.LodgingThe Grand Colonial Palladium Resort & Spa consists of 11 villas and a total of 414 rooms that are distributed throughout 7 villas that contain three levels each making up 36 standard rooms per villa, 2 villas with three levels containing 36 Junior Suites for villa and 2 villas with three levels containing 30 Junior Suites and 3 Suites, all of them with a spacious balcony that have 2 chairs and a table. The hotel also has 3 bungalow style villas containing two levels each with 8 Mayan Suites per villa. Smoking rooms under availability.The Grand Palladium Kantenah Resort & Spa consists of 11 villas and a total of 422 rooms that are distributed throughout 7 villas that contain three levels each making up 36 standard rooms per villa, 2 villas with three levels containing 36 Junior Suites per villa and 2 villas with three levels containing 30 Junior Suites and 3 Suites, all with a spacious Balcony that have chairs and a table. The hotel also has four bungalow style villas with two levels each with 8 Mayan Suites for villa. Smoking rooms under availability.The Grand Palladium White Sand Resort & Spa consists of 264 rooms distributed throughout seven villas of three levels each with 6 Suites and 30 Jr. Suites per villa and 12 Mayan Suites with a unique Mayan outside shower in each one. Smoking rooms under availability.The Grand Palladium Riviera Resort & Spa consists of 324 rooms distributed throughout 9 villas of three levels each with 6 Suites and 30 Junior Suites per villa. Smoking rooms under availability.The Royal Suites Yucatán, it is an exclusive Resort for adults. Have 130 rooms distributed throughout 3 villas of three levels with 6 Suites and 30 Jr. Suites per villa and 22 Mayan Suites with a unique Mayan outside shower in each one. Smoking rooms under availability
Green Sustainability
Earth CheckGreen weddings
Details / Other Expenses
| Check In: | 03:00p.m. |
| Check Out: | 12:00 pm |
| Year of Last Renovation: | 2014 |
| Floors: | 3 |
| Rooms: | 1554 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 1400 |
| Handicap Rooms: | 0 |
| Suites: | 18 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 5 View Spaces |
| Meeting Space: | 10787 sq. feet |
| Banquet Space: | Holds 360 people |
| Pool Info: Different pools, family and only adults in the complex | |
Policies / Expenses
| Cancellation: Contact your travel representative | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 15% |
| Total Taxes: | 0.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- All-inclusive resort
- ATM
- Baggage storage facilities
- Breakfast in room
- Bus parking
- Car rental
- Child facilities
- Clothes drying
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Currency exchange
- Dinner available
- DVD Player
- Electronic key card
- Express Check-Out
- Fax available
- Fitness and health center
- Games room
- Garage
- Grocery service
- Hairdryer available
- Hair dresser
- Ice Maker
- Internet - wireless
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Mini bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Refrigerator
- Restaurant
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- Tennis court
- Terrace
- Travellers cheques accepted
- TV room
- Valet Parking
- Wedding Chapel
Airport & Shuttle Information
The hotel is 80 kms away from the International Cancun Airport. No shuttle available. One way taxi expense 1500 mexican pesos (around 150 USD)
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
All inclusive hotel
Pet Friendly?
Sorry, pets are not allowed.
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Meeting Rooms and Banquet Rooms at Grand Palladium Riviera Maya Resort & Spa
Below are the meeting, banquet, conference and event spaces at Grand Palladium Riviera Maya Resort & Spa.
Feel free to use the Grand Palladium Riviera Maya Resort & Spa meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Kantenah event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Meters) | Size (sqm.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Grand Maya Coba | 34 x 14 x 6 | 505 | 0/360 | -- | 384 | -- | -- | -- | --/-- | 600 | -- | -- |
Close This Grand Maya CobaGrand Maya Coba, located in the Riviera Section, counts with a design that can capture any kind of event, like conventions, meetings or gala dinners; it has a capacity of 505 square meters on the surface with possibility of splitting up to three individual rooms, Mayan & Tulum of 142 square meters anda Coba of 217 square meters. Likewise we offer you advance technology (big screens, Internet, etc.) to satisfy all the operational and logistic requirement. Room Type: General Meeting Room Total Size: 5435.8 Sq. Mi Dimensions: 34 x 14 x 6 M. Floor Level: Ground Level Power Outlets: 12 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Amenities Available
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| Maya | 9 x 14 x 6 | 142 | 64/80 | -- | 96 | 52 | 34 | -- | --/-- | 120 | -- | -- |
Close This MayaRoom Type: General Meeting Room Total Size: 1528.5 Sq. Mi Dimensions: 9 x 14 x 6 M. Floor Level: Ground Level Power Outlets: 12 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Amenities Available
 | ||||||||||||
| Tulum | 9 x 14 x 6 | 142 | 64/80 | -- | 96 | 52 | 34 | -- | --/-- | 120 | -- | -- |
Close This TulumRoom Type: General Meeting Room Total Size: 1528.5 Sq. Mi Dimensions: 9 x 14 x 6 M. Floor Level: Ground Level Power Outlets: 4 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Amenities Available
 | ||||||||||||
| Cobá | 14 x 14 x 6 | 213 | --/-- | -- | 160 | 60 | 42 | -- | --/-- | 240 | -- | -- |
Close This CobáRoom Type: General Meeting Room Total Size: 2292.7 Sq. Mi Dimensions: 14 x 14 x 6 M. Floor Level: Ground Level Power Outlets: 0 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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Planning an Event? Kantenah Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Grand Palladium Riviera Maya Resort & Spa
What time is check in?
Check in time is 03:00p.m. based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Grand Palladium Riviera Maya Resort & Spa have?
There are 1554 rooms in the property.
Is there any meeting space at Grand Palladium Riviera Maya Resort & Spa?
Yes, they have 5 meeting rooms that can support various table layouts.
What kind of breakfast is at Grand Palladium Riviera Maya Resort & Spa?
All inclusive hotel
Is there a gym at Grand Palladium Riviera Maya Resort & Spa?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Grand Palladium Riviera Maya Resort & Spa?
Yes. Room service is average. About half of guests found the room service acceptable.
Are there good dining options at Grand Palladium Riviera Maya Resort & Spa?
Average dining experience. Most guests thought the dining experience was appropriate.
Is there a WiFi internet?
Yes. Free wifi in the hotel. Average wifi quality. About half of guests thought the wifi quality was ok.
Is there a pool at Grand Palladium Riviera Maya Resort & Spa?
Yes, there is a pool on-site at the property. Different pools, family and only adults in the complex.
Testimonials:
"Thank you so much for offering this service. You're service was prompt and reliable, and there were many bids from which to choose." D.P. - Greenville, SC
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