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Very Good
4.0/5
Based on 606 guest reviews
- Our hotel comes with an outdoor pool
- Free breakfast
- Avg. Group Discount of 4.7%!
- Fitness / Gym is on-site
- 125 rooms in hotel
- Check-out time: 12:00 PM
- Has environment-friendly policy
- Group score of 10.0/10
- 4 meeting rooms in hotel
Room Types
Check Rates1 King Govt Accessible Suite High Speed Internet Free WiFi Free Breakfast 4p Cancel Fit Cntr
Non-Smoking
Check Rates1 King Govt Suite High Speed Internet Free WiFi Free Breakfast 4p Cancel Fit Cntr Parking Free
Non-Smoking
Check Rates2 Double Beds AAA Rate Suite 1 Room Suite Pet Friendly Room Free Full Breakfast
Non-Smoking
Check Rates2 Double Beds Govt Suite High Speed Internet Free WiFi Free Breakfast 4p Cancel Fit Cntr Parking Fre
Non-Smoking
Check Rates2 Double Beds Senior AARP Rate ID Required Suite 1 Room Suite Pet Friendly Room
Non-Smoking
Check Rates2 Double Beds Suite Free Full Breakfast 40 Inch LCD Plasma TV High Definition TV
Non-Smoking
Local Attractions
Comfort Suites Outlet Center, located right off I-26. We are conveniently located off I-26 Exit 33. We sell discounted Biltmore tickets at hotel front desk. There are several restaurants, a pharmacy, grocery store, shopping center and fast food restaurants all within 1 minute walking distance. We are just minutes from Biltmore Village, Biltmore Park Town Square, Antler Hill Village, and Biltmore (discount tickets sold at hotel). Fitness room on site. 24 hour restaurant within walking distance. The NC Arboretum & the Blue Ridge Parkway are 1 mile from hotel. Also located 1 mile from hotel are I-26, I-40, I-240, and the Blue Ridge Parkway - #1 CONVENIENT LOCATION FOR ASHEVILLE. 7 miles from Asheville Airport. 6 miles from Downtown- City Center.
Map & Attractions for Comfort Suites Outlet Center
Verified Reviews of Comfort Suites Outlet Center
Below are the verified reviews from guests that we have booked recently:"Enjoyed Our Stay"
Overall Score4.0/ 5
My church group of 31 people enjoyed our two night stay at the Comfort Suites Outlet Center. Check in was very easy. We had sent a rooming list and we were given our keys upon arrival. Disappointed we did not receive a room with disability equipment though. The free breakfast was a little better than expected. The pool is small (no laps) but it was nice place to sit and enjoy the view. The adjacent mall is a great way to kill a few hours. There are plenty of restaurants within walking distance. Our group liked the Smoky Mountain Tavern (a very wide variety of dishes) and the seafood restaurant that is 100 yards away. The televisions in the room were very good and the climate control for the rooms was adequate. The group desk was very helpful. We dealt with Crystal Camacho and she was knowledgeable, agreeable and empowered. We would definitely stay there again. The hotel was very clean. The beds were fine. The staff allowed us to use a meeting room for 20 minutes with the promise that we'd leave it unlettered. Friendly people. Definitely not posh, but much more than adequate. The location requires some travel to nearby attractions, but I26 is nearby and we had no trouble with traffic.
Tim S. (Group member, booked 1 room), from 
27-Jun-2016 Verified Review, stayed from Wed Jun 22 to Sat Jun 25 2016 at a $105.99 group rate (44% discount). 
"Perfect Place for Us "
Overall Score4.0/ 5
Church group enjoyed two night stay. Lots of restaurants and shops. Adjoins outlet mall. Easy on and off interstate. Rooms adequate with refrigerators. Slightly above breakfast bar with waffles. Convenient to attractions. Small pool good for a dunking.
Tim S. (Group coordinator, booked 20 rooms), from
26-Jun-2016 Verified Review, stayed from Wed Jun 22 to Sat Jun 25 2016 at a $105.99 group rate (44% discount). "Very Pleasant Stay. Staff was Excellent."
Overall Score4.0/ 5
Hotel was clean with a good breakfast. Staff was very friendly and knowledgeable of the area.
Katrina H. (Group coordinator, booked 8 rooms), from
23-Sep-2014 Verified Review, stayed from Thu Sep 18 to Mon Sep 22 2014 at a $85.00 group rate. Response from Management on 29-Sep-2014:
We are very glad that you enjoyed your stay with us. Please stay with us again!
"Tennis Team Group"
Overall Score4.0/ 5
We booked 10 rooms and received very nice accommodations. Well Done.
Jerry D. (Group coordinator, booked 10 rooms), from
22-Sep-2014 Verified Review, stayed from Thu Sep 18 to Sun Sep 21 2014 at a $85.00 group rate. Response from Management on 25-Sep-2014:
We were happy to have you with us and are glad that you enjoyed your stay. Please stay with us again.
"Minor Issue"
Overall Score4.0/ 5
Everything was okay except for the elevator which broke down on arrival.
Keeta G. (Group coordinator, booked 12 rooms), from
18-Aug-2014 Verified Review, stayed from Thu Aug 14 to Mon Aug 18 2014 at a $85.00 group rate. Response from Management on 19-Aug-2014:
Thank you for your feedback. We apologize that the elevator was down briefly. We did have it back up and running before check-in time. We hope you stay with us again!
"Poor Cleanliness"
Overall Score2.0/ 5
This is a pet friendly hotel. Nevertheless, the staff did a poor job cleaning up the constant pet urine in the hallway and elevator.
Ronald G. (Group coordinator, booked 10 rooms), from
04-Aug-2014 Verified Review, stayed from Thu Jul 31 to Sun Aug 03 2014 at a $99.00 group rate (23% discount). Response from Management on 14-Aug-2014:
We are very sorry that you found our hotel to be unclean. Our staff works very hard to keep our hotel clean and we never get complaints about the cleanliness. Pets are kept on our first floor and we deep clean in between each guests. We do not have urine in the hallway or the elevator. If a pet had an accident, I am sure our staff addressed it immediately. Thank you for providing us with your feedback.
"Group Stay"
Overall Score5.0/ 5
We had booked rooms for 25 people and all 25 were very happy with the property. We will definitely stay here again.
Susan U. (Group coordinator, booked 13 rooms), from
30-Jun-2014 Verified Review, stayed from Thu Jun 26 to Fri Jun 27 2014 at a $85.00 group rate. Response from Management on 14-Aug-2014:
Thank you for providing us with your feedback. We are so happy to hear that you enjoyed your stay with us!
"Very Accommodating, Friendly Staff."
Overall Score4.0/ 5
Our stay was very comfortable. The desk staff and group manager were very friendly. They even blocked off a section of the parking lot for our Corvettes. Thank you for a nice stay at your hotel.
Margaret F. (Group coordinator, booked 5 rooms), from
13-Jun-2014 Verified Review, stayed from Fri Jun 06 to Sun Jun 08 2014 at a $85.00 group rate. Response from Management on 14-Aug-2014:
We are glad to hear that you enjoyed your stay with us! We hope to see you again!
Customer Reviews of Comfort Suites Outlet Center
Property Description
Discover your perfect stay at Comfort Suites Outlet Center, located right off I-26 Exit 33. There are numerous restaurants, a pharmacy, department stores, 24 hour grocery store & shopping center within 1 minute walking distance of hotel. We are just minutes from Biltmore (we sell discount Biltmore tickets at hotel). We are also 5 minutes drive from Biltmore Village and Biltmore Park Town Square, a refreshing mixed use center with restaurants, movies, businesses, offices, residences, YMCA, condominiums and much more. The hotel is located 1 mile from The NC Arboretum, Blue Ridge Parkway, I-26, I-40, and I-240 - #1 CONVENIENT LOCATION FOR ASHEVILLE. Easy to navigate, complimentary motorcoach parking at hotel. Downtown Asheville is nearby on I-240. We completed an extensive renovation to all public space, meeting rooms & guest suites in 2008. Comfort Suites Outlet Center is a Gold Award Winning Property. Amenities include complimentary fast wireless Internet, coffee maker, microwave, refrigerator, 42" flat screen TV, hair dryer, iron/ironing board & a pull-out sleeper sofa in every room. All of our suites include a full, hot breakfast with Sausage, Eggs, Biscuits, Gravy, Fresh Hot Waffles, Pastries, Fresh Fruit and much more! Whirlpool suites and meeting rooms are available. We are a pet friendly facility. Guests also have access to our Fitness Center, outdoor, seasonal pool and complimentary business center. Let our experienced and friendly staff help you plan your next meeting or event in one of three meeting rooms. We can accommodate up to 100 people for your next event or meeting as we have 2,500 square feet of multiple room meeting space for your next event, banquet, seminar, reception, or need for hospitality suite. We look forward to helping you!
Green Sustainability
We have a reuse program in place for our linen & towels. We also have a recycling program and use LED bulbs.
Details / Other Expenses
| Check In: | 4:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2017 |
| Floors: | 5 |
| Rooms: | 125 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 125 |
| Handicap Rooms: | 7 |
| Rooms with 1 Bed: | 55 |
| Rooms with 2 Beds: | 65 |
| Suites: | 125 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 View Spaces |
| Meeting Space: | 2500 sq. feet |
| Banquet Space: | Holds 100 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| FEMA Approved: | Yes |
| Pool Info: Outdoor, seasonal heated pool (May - Oct weather permitting). Open 9 am - 10 pm. | |
Policies / Expenses
| Cancellation: Varies. Some larger groups are requested to cancel 30 days prior to arrival, and smaller groups are requested to cancel 1 or 2 weeks prior to arrival. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 0 |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 6.00% |
| City Tax: | 0.00% |
| Country Tax: | 0.00% |
| VAT: Value Added Tax: | 0.00 VAT % Inclusive |
| GST: Goods and Services Tax: | 0.00 GST % |
| PST: Provincial Sales Tax: | 0.00 PST % |
| Food and Beverage Tax: | 0.00% |
| Audio Visual Tax: | 7.00% |
| Other Tax: | 0.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 5.00 Per Item (Varies.$5 per bag average) |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Shipping Handling Fee: | 0.00 Per Item |
| Additional Person Fee: | 0.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 0.00 Per Night |
| Food and Beverage Service Charge: | 0.00% |
| Audio Visual Service Charge: | 7.00% |
| Banquet Labor Fees: | 0.00 Per Hour |
| Banquet Bartender Fees: | 0.00 Per Hour |
| Chef Attendant Fees: | 0.00 Per Night |
| Avg. Continental Breakfast Cost: | 0.00 Per Person |
| Avg. Plated Breakfast Cost: | 0.00 Per Person |
| Avg. Buffet Breakfast Cost: | 0.00 Per Person |
| Avg. Plated Lunch Cost: | 0.00 Per Person |
| Avg. Buffet Lunch Cost: | 0.00 Per Person |
| Avg. Boxed Lunch Cost: | 0.00 Per Person |
| Avg. Plated Dinner Cost: | 0.00 Per Person |
| Avg. Buffet Dinner Cost: | 0.00 Per Person |
| Morning Break Cost: | 0.00 Per Person |
| Afternoon Break Cost: | 0.00 Per Person |
| Banquet Gallon of Coffee: | 0.00 Per Person |
| Banquet Soda: | 0.00 Per Person |
| Banquet Bottled Water: | 0.00 Per Person |
| Banquet Hosted Bar: | 0.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 0.00 Per Person/Per Hour |
Amenities / Features
Pet Friendly? Yes! Pets are allowed.
$25 per night pet fee
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Jogging path
- Laundry facilities
- Laundry valet service
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- TV Channel: Cinemax
- TV Channel: Starz
- TV Channel: The Movie Channel
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: NFL Network
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
Asheville Regional Airport- 5 miles away. Taxi service runs around $25 one way. Uber and Lyft service is available or for much less. Get app to get prices.
Local Shuttle Info: Outlet mall location with parking. Complimentary motorcoach parking at hotel (on premises). Large parking lot with reserved bus parking available.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Complimentary full hot breakfast buffet is included in all room rates! Biscuits, gravy, sausage, egg omelets, waffles, muffins, danishes, bagels, cereal, oatmeal, grits, juice milk & coffee and much much h more!
Parking Info
none
Internet / WiFI
Complimentary dual band super fast WiFi access is available throughout the hotel.
About Comfort Suites
- Pull-out sofa beds, microwave and refrigerator in each room
- Spacious rooms with separate areas for working and relaxation
- Grab and Go breakfast option
- Free hot breakfast with two flavors of waffles, meat, and eggs
- In-room recharge station and coffee
- Free daily newspaper and high-speed internet access
- 100% smoke free facility
- Marketplace with snacks and drinks
The Comfort Suites highlights above are subject to change without notice.
Hotel Rate Trends at Comfort Suites Outlet Center
This graph illustrates averages of sleeping room prices for both our group quotes and the most competitive individual traveler rates our rate checker could find at the time the group bid was entered. The best group deal shown is 28.1% in July 2015 and the highest average individual rate is $235 in the month of May 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Suites Outlet Center in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Comfort Suites Outlet Center
Below are the meeting, banquet, conference and event spaces at Comfort Suites Outlet Center.
Feel free to use the Comfort Suites Outlet Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Asheville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Biltmore | 30 x 23 x 9 | 690 | 30/-- | -- | 30 | 17 | 20 | 20 | --/-- | 50 | 50 | 15 |
Close This BiltmoreRoom Type: General Meeting Room Total Size: 690 Sq. Mi Dimensions: 30 x 23 x 9 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Crown | 50 x 25 x 9 | 1250 | 64/-- | -- | 64 | 40 | 40 | 40 | --/-- | 100 | 100 | 75 |
Close This CrownRoom Type: Ballroom Total Size: 1250 Sq. Mi Dimensions: 50 x 25 x 9 Ft. Floor Level: Ground Level Power Outlets: 12 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
) )  | ||||||||||||
| Crown I | 25 x 25 x 9 | 625 | 32/-- | -- | 32 | 20 | 20 | 20 | --/-- | 50 | 50 | 35 |
Close This Crown IRoom Type: Ballroom Section Total Size: 625 Sq. Mi Dimensions: 25 x 25 x 9 Ft. Floor Level: Ground Level Power Outlets: 6 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Crown II | 25 x 25 x 9 | 625 | 32/-- | -- | 32 | 20 | 20 | 20 | --/-- | 50 | 50 | 35 |
Close This Crown IIRoom Type: Ballroom Section Total Size: 625 Sq. Mi Dimensions: 25 x 25 x 9 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
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