Charlottetown Inn & Conference Centre

238 Grafton St., Charlottetown, PE C1A1L5 Canada (CAN)
View Map Reservations: 1-800-760-7718
3.5 Star Property
46.237570 -63.123050
+1-800-760-7718
Check availability
Average
3.0/5

Based on 627 guest reviews

Show Guest Reviews
  • Has indoor swimming pool
  • Free comp. breakfast
  • Access to gym on-site
  • Hotel has 143 rooms
  • 3 floors in property
  • 15 suites in property
  • Check in time: 3:00PM
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 10.0/10
  • Hotel has 10 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates 1 Bedroom Suite King with Sofa Bed
Non-Smoking
Check Rates 1 Bedroom Suite with Queen Bed
Non-Smoking
Check Rates 1 King Bed
Non-Smoking
Check Rates 1 King Bed Suite
Non-Smoking
Check Rates 2 Double Beds
Non-Smoking
Check Rates Assigned On Arrival
Non-Smoking
Check Rates Double Room with 2 Double Beds
Non-Smoking
Check Rates Quadruple 2 Double Beds
Non-Smoking
Check Rates Queen Studio
Non-Smoking
Check Rates Studio 1 Queen Bed
Non-Smoking
Check Rates Studio Queen Size Bed
Non-Smoking
Check Rates Studio Room Queen Bed
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite King Size Bed
Non-Smoking

Local Attractions

Walk to Confederation Center of the Arts, Province House, Civic Centre, Peake's Quay waterfront, shopping and dining.

Landmarks and Location of Charlottetown Inn & Conference Centre

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Verified Reviews of Charlottetown Inn & Conference Centre

Below are the verified reviews from guests that we have booked recently:
"Was unable to stay here."
Overall Score1.0/ 5
Place was so disgusting we had to find another place to stay and was not able to get a refund, a total rip off, will make sure to tell everyone to not book a room here and will make sure they don't use the booking company I used, total scammers, terrible experience.
(Individual traveler, booked 1 room), from CA flag
11-Jul-2022 Verified Review, stayed from Tue Jul 05 to Thu Jul 07 2022 at a $152.49 average nightly rate.
"Clean, Comfy, Affordable!"
Overall Score4.0/ 5
We stayed in that hotel for two nights and feel so good about our experience! Friendly and helpful staff, clean and comfortable room, reasonable price.
(Individual traveler, booked 1 room), from CA flag
25-Jun-2022 Verified Review, stayed from Tue Jun 21 to Thu Jun 23 2022 at a C$101.99 average nightly rate.
"Never going back."
Overall Score3.0/ 5
It was a cold rainy day outside and we couldn't get heat probably because it was the first day of summer. The good breakfast advertised is a bag with a cold bagel, an orange and a juice. All of this for $175.
(Individual traveler, booked 1 room), from US flag
24-Jun-2022 Verified Review, stayed from Mon Jun 20 to Tue Jun 21 2022 at a C$119.99 average nightly rate.
"Clean and comfortable."
Overall Score5.0/ 5
Clean and comfortable. All was well. Thank you so much.
(Individual traveler, booked 1 room), from US flag
22-Jun-2022 Verified Review, stayed from Mon Jun 20 to Tue Jun 21 2022 at a $109.10 average nightly rate.
"Full of disappointment."
Overall Score1.0/ 5
We arrived and it was not like the photos, attempted to check in and had card issues as did about five other people, sign saying no verbal aggression is tolerated or cops will be called and we soon learnt why it was there. We rented a three bedroom suite arrived and the room did not exist and the hotel argued with me regarding this. After some back and forth as we are a family and of five and the room would not work they offered us a tiny room with three double beds, also would not work. The windows overlook the hallway, another guest was heard telling others one side is rowdy the other is for calmer people. The hotel has a strange smell aswell. After some time the hotel staff agreed to a full refund and we found a new hotel to stay at. I do not recommend this hotel, especially for families.
(Individual traveler, booked 1 room), from CA flag
20-May-2022 Verified Review, stayed from Mon May 16 to Wed May 18 2022 at a C$134.99 average nightly rate.
"Not worth the deal."
Overall Score1.0/ 5
Room temp was 24 celsius upon entry (May). Desk employee told me to turn on A/C and wait an hour. Temp increased two degrees with max AC. A/C fan just blowing hot air around the room. Employee states hotel uses geothermal heating/cooling which makes the rooms hot on hot days and cold on cold days. I was moved to a room in a different building. Temperature was better (still no AC) but lots of coming and going in the hotel throughout the night. Will be paying extra to stay at the holiday inn on night two.
(Individual traveler, booked 1 room), from CA flag
12-May-2022 Verified Review, stayed from Wed May 11 to Thu May 12 2022 at a C$70.99 average nightly rate.
"Very small room."
Overall Score2.0/ 5
Very small room that smelled of chlorine as our window overlooked the indoor pool. Thought it was overpriced total with taxes $200 a night.
(Individual traveler, booked 1 room), from CA flag
20-Jul-2014 Verified Review, stayed from Fri Jul 11 to Sun Jul 13 2014 at a $153.96 average nightly rate.
"Good area not good service or room."
Overall Score3.0/ 5
The hotel was in downtown core, however the check in time was a late 3:00 and we could not get into our room until 10 after 3 and a special event was going on in the city so they had to be aware of people coming into the hotel, they also charged us 20 dollars for a cot, the front desk lady was rude, our room did not have a window either.
(Individual traveler, booked 1 room), from CA flag
13-Jul-2014 Verified Review, stayed from Sat Jul 12 to Sun Jul 13 2014 at a C$167.35 average nightly rate.
3.0 out of 5. Based on 627 guest reviews

Property Description

At the Best Western Charlottetown we pride ourselves on our warm, friendly service. The capital city, Charlottetown, is a popular destination and a thriving city rich in beauty, culture and tradition! Best Western Charlottetown Hotel & Conference Centre is located right in the heart of it all. Enjoy a leisurely stroll to many of our city attractions such as the Confederation Centre of the Arts, Province House, Peake's Quay & Confederation Landing, shopping and the many restaurants located just minutes from the hotel. We have 143 guestrooms, 15 of which are suites and 4 of which are wheelchair accessible. All of our guestrooms feature modern amenities such as; Pillow top mattresses, 37" flatscreen HD TV's, clock radios, hair dryers, iron and ironing boards, coffee makers and mini fridges . We also have an indoor heated pool and newly equipped fitness centre. Best Western Charlottetown is also equipped for extended stay guests. Guestroom rates include: Complimentary Hot Breakfast,Parking, WiFi, and local calls.

Green Sustainability

We are a 4 green key property.

Details / Other Expenses

Check In: 3:00PM
Check Out: 11:00AM
Year of Last Renovation: 2010
Floors: 3
Rooms: 143
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 143
Handicap Rooms: 4
Suites: 15
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 10 View Spaces
Meeting Space: 8000 sq. feet
Banquet Space: Holds 150 people
Dist. to Food/Bars: 0.2 Mi
Dist. to 24hr Restaurant: 0.6 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4:30p-10pm
Pool Info: 6am-10pm
Policies / Expenses
Cancellation:
Individual-4PM Day of Arrival, Group: 30 Days Prior to Arrival
Nightly Parking: Comp
Total Taxes: 17.40%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00% (Accomodation Levy)
PST: Provincial Sales Tax: 15.00 PST % (HST)
Food and Beverage Tax: 15.00% (HST)
Audio Visual Tax: 15.00% (HST)
Parking Fee: 0.00 Per Night (Complimentary)
Porterage Fee: 5.00 Per Item (Group only)
Additional Person Fee: 10.00 Per Person (triple & quad occupancy)
Rooms Wireless Internet Fee: 0.00 Per Day (Complimentary)
Rooms Wired Internet Fee: 0.00 Per Day (Complimentary)
Meeting Wireless Internet Fee: 0.00 Per Day (Complimentary)
Meeting Wired Internet Fee: 0.00 Per Day (Complimentary)
Food and Beverage Service Charge: 15.00%
Banquet Bartender Fees: 20.00 Per Hour

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Charlottetown airport is located 8KM from Best Western Charlottetown. We do not have a shuttle service however a taxi cab can be taken at an approximate cost of $15.00

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Hot breakfast. Eggs, sausage, homemade oatmeal and PEI cut potatoes, baked beans, waffle maker, yogurt, fruit cups, whole fruit, cereals, toast & bagels, juices, coffee & tea, espresso machine.

Pet Friendly?

Yes! Pets are allowed.
We are a pet friendly hotel. Pets are allowed on 2 floors of the Hotel.

Previously known as:
Best Western Charlottetown

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Meeting Rooms and Banquet Rooms at Charlottetown Inn & Conference Centre

Below are the meeting, banquet, conference and event spaces at Charlottetown Inn & Conference Centre.

Feel free to use the Charlottetown Inn & Conference Centre meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Charlottetown event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Stanhope A&B Room 72 x 27 x 8 1944 120/-- -- 110 72 54 60 10/-- 200 200 --
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Stanhope A&B Room

Room Type:
Ballroom
Total Size:
1944 Sq. Mi
Dimensions:
72 x 27 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$235.00 CAD
Full Day Rental:
C$295.00 CAD
Summerside 12 x 27 x 8 324 --/-- -- -- -- -- 12 --/-- -- -- --
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Summerside

Room Type:
Boardroom
Total Size:
324 Sq. Mi
Dimensions:
12 x 27 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$85.00 CAD
Full Day Rental:
C$110.00 CAD
Stanhope A
36 x 27 x 8 972 60/-- 30 36 34 28 30 --/-- 87 100 --
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Stanhope A

Room Type:
Ballroom Section
Total Size:
972 Sq. Mi
Dimensions:
36 x 27 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$140.00 CAD
Full Day Rental:
C$175.00 CAD
Stanhope B
36 x 27 x 8 972 60/-- 30 36 34 28 30 --/-- 87 100 --
Close This

Stanhope B

Room Type:
Ballroom Section
Total Size:
972 Sq. Mi
Dimensions:
36 x 27 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
C$140.00 CAD
Full Day Rental:
C$175.00 CAD
Cavendish Brackley Room 48 x 27 x 8 1296 --/60 36 24 36 26 36 --/-- 80 70 --
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Cavendish Brackley Room

Room Type:
General Meeting Room
Total Size:
1296 Sq. Mi
Dimensions:
48 x 27 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$180.00 CAD
Full Day Rental:
C$225.00 CAD
Cavendish 24 x 27 x 8 648 --/30 18 12 16 14 16 --/-- 40 30 --
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Cavendish

Room Type:
General Meeting Room
Total Size:
648 Sq. Mi
Dimensions:
24 x 27 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$110.00 CAD
Full Day Rental:
C$135.00 CAD
Brackley 24 x 27 x 8 648 --/30 18 12 16 14 16 --/-- 40 30 --
Close This

Brackley

Room Type:
General Meeting Room
Total Size:
648 Sq. Mi
Dimensions:
24 x 27 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$110.00 CAD
Full Day Rental:
C$135.00 CAD
Cabot Room 28 x 29 x 7 812 --/-- -- 18 24 20 16 --/-- 50 50 --
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Cabot Room

Room Type:
General Meeting Room
Total Size:
812 Sq. Mi
Dimensions:
28 x 29 x 7 Ft.
Floor Level:
3
Power Outlets:
4
Columns:
0
Windows:
10
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$140.00 CAD
Full Day Rental:
C$175.00 CAD
Montague 27 x 24 x 8 648 --/30 18 12 16 14 16 --/-- 40 30 --
Close This

Montague

Room Type:
General Meeting Room
Total Size:
648 Sq. Mi
Dimensions:
27 x 24 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$110.00 CAD
Full Day Rental:
C$135.00 CAD
Dalvay 27 x 24 x 8 648 --/30 18 12 16 14 16 --/-- 40 30 --
Close This

Dalvay

Room Type:
General Meeting Room
Total Size:
648 Sq. Mi
Dimensions:
27 x 24 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half Day Rental:
C$110.00 CAD
Full Day Rental:
C$135.00 CAD

FAQs about Charlottetown Inn & Conference Centre

What time is check in?

Check in time is 3:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Charlottetown Inn & Conference Centre have?

There are 143 sleeping rooms in the hotel.

Is there any meeting space at Charlottetown Inn & Conference Centre?

Yes, they have 10 meeting rooms that can support various table layouts.

What kind of breakfast is at Charlottetown Inn & Conference Centre?

Complimentary Hot breakfast. Eggs, sausage, homemade oatmeal and PEI cut potatoes, baked beans, waffle maker, yogurt, fruit cups, whole fruit, cereals, toast & bagels, juices, coffee & tea, espresso machine.

Can I get a AAA rate at Charlottetown Inn & Conference Centre?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Charlottetown Inn & Conference Centre?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Charlottetown Inn & Conference Centre?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Great shopping. Most guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. WIFI wasn't working. Good wifi. Average wifi quality. About half of guests thought the wifi quality was ok.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. About half of guests were unsatisfied with the kitchenette.

Is there a pool at Charlottetown Inn & Conference Centre?

Yes, there is a pool on-site at the property. 6am-10pm.

Testimonials:

Testimonials icon
"It was very convenient and the bids were timely. Only hotels that met my criteria responded and I considered hotels and parts of town that I otherwise would not have considered." L.I. - Atlanta, GA

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