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Holiday Inn Express New Albany, an IHG Hotel
View Map Reservations: 1-800-760-7718
3.0 Star Property IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Check availability
Average
3.5/5
Based on 369 guest reviews
- We have an indoor pool ready for use
- Free breakfast available
- Hotel has 76 rooms
- Hotel has 3 floors
- Hotel has 2 suites
- Check in time: 03:00PM
- Groups & Meetings rating of 7.7/10
Standard prices by room type for the next 60 days
Room Types
Check Rates2 Bed Hearing Accessible 2 Queen Beds Equipped with Features Designed To Make
Non-Smoking
Check RatesGovernment Rate Rate Is For Use in Official Government Business Only 2 Bed Hearing Accessible 2 Quee
Non-Smoking
Check RatesGovernment Rate Rate Is For Use in Official Government Business Only 2 Queen Beds Relax with 2 Tripl
Non-Smoking
Check RatesGovernment Rate Rate Is For Use in Official Government Business Only King Leisure Relax with Triple
Non-Smoking
Check RatesGovernment Rate Rate Is For Use in Official Government Business Only King Mobility Accessible Roll i
Non-Smoking
Check RatesGovernment Rate Rate Is For Use in Official Government Business Only Standard Room Room Type Not Con
Non-Smoking
Check RatesKing Exec Hearing Accessible Larger Room King Bed Equipped with Features Designed
Non-Smoking
Check RatesKing Leisure Relax with Triple Sheeted King Bed Enjoy Comforts Of Home with Soft
Non-Smoking
Check RatesKing Mobility Accessible Roll in Shower King Bed Equipped with Features Designed To Make
Non-Smoking
Check RatesKing Superior Larger Room with King Bed and Separate Sitting Area with Sectional
Non-Smoking
Check RatesMilitary Appreciatio Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Bed Hearing Ac
Non-Smoking
Check RatesMilitary Appreciatio Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Beds Rel
Non-Smoking
Check RatesMilitary Appreciatio Leisure Rate For U S and Canadian Active Duty Veterans Retired King Exec Hearin
Non-Smoking
Check RatesMilitary Appreciatio Leisure Rate For U S and Canadian Active Duty Veterans Retired King Leisure Rel
Non-Smoking
Check RatesMilitary Appreciatio Leisure Rate For U S and Canadian Active Duty Veterans Retired King Mobility Ac
Non-Smoking
Check RatesMilitary Appreciatio Leisure Rate For U S and Canadian Active Duty Veterans Retired King Superior La
Non-Smoking
Check RatesMilitary Appreciatio Leisure Rate For U S and Canadian Active Duty Veterans Retired Standard Room Ro
Non-Smoking
Check RatesSenior Discount 2 Bed Hearing Accessible 2 Queen Beds Equipped with Features Designed To Make
Non-Smoking
Check RatesSenior Discount 2 Queen Beds Relax with 2 Triple Sheeted Queen Beds Enjoy Comforts Of Home
Non-Smoking
Check RatesSenior Discount King Exec Hearing Accessible Larger Room King Bed Equipped with Features Designed
Non-Smoking
Check RatesSenior Discount King Leisure Relax with Triple Sheeted King Bed Enjoy Comforts Of Home with Soft
Non-Smoking
Check RatesSenior Discount King Mobility Accessible Roll in Shower King Bed Equipped with Features Designed To
Non-Smoking
Check RatesSenior Discount King Superior Larger Room with King Bed and Separate Sitting Area with Sectional
Non-Smoking
Check RatesSenior Discount Standard Room Room Type Not Confirmed and Assigned At Check in Based Upon Availabili
Non-Smoking
Check RatesState Government Rate Is For Use in Official Government Business Only 2 Bed Hearing Accessible 2 Que
Non-Smoking
Check RatesState Government Rate Is For Use in Official Government Business Only 2 Queen Beds Relax with 2 Trip
Non-Smoking
Check RatesState Government Rate Is For Use in Official Government Business Only King Leisure Relax with Triple
Non-Smoking
Check RatesState Government Rate Is For Use in Official Government Business Only King Mobility Accessible Roll
Non-Smoking
Map Location of Holiday Inn Express New Albany, an IHG Hotel
Verified Reviews of Holiday Inn Express Louisville Nw
Below are the verified reviews from guests that we have booked recently: "three trips to the desk to get a key that would unlock the door."
Overall Score3.0/ 5
Breakfast: few plates and plasticware, all the tables dirty, someone spilled coffee and custodian simply spread it around on the floor making the sugary coffee on the floor become sticky. No clean up.
Daniel O. (Individual traveler, booked 1 room), from 
20-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sat Sep 18 2021 at a $141.99 average nightly rate. 
"Room"
Overall Score5.0/ 5
Very nice room and staff. Very comfortable bed!
Dwaine R. (Individual traveler, booked 1 room), from
27-Apr-2021 Verified Review, stayed from Sat Apr 24 to Sun Apr 25 2021 at a $117.82 average nightly rate. "Great Facilities And Staff"
Overall Score4.0/ 5
Enjoyed the hotel a great deal. The staff was nice and helpful.
Keenan T. (Individual traveler, booked 1 room), from
16-Jul-2019 Verified Review, stayed from Fri Jul 12 to Sun Jul 14 2019 at a $124.05 average nightly rate. "two day stay."
Overall Score3.0/ 5
The room was comfortable except that the plastic covering of the window was not moveable. Couldn't see out the window Food was left in the refrigerator. Bathroom facilities were adequate. One day at breakfast the pancake maker was out of service.
John R. (Individual traveler, booked 1 room), from
24-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $132.00 average nightly rate. "The carpet by the window was wet."
Overall Score4.0/ 5
Front desk check in was great. However, when we were unpacking in our room, we discovered a large section of the carpet near the window was wet.
Beth P. (Individual traveler, booked 1 room), from
27-Apr-2019 Verified Review, stayed from Sat Apr 27 to Sun Apr 28 2019 at a $154.07 average nightly rate. "Apprehensive"
Overall Score4.0/ 5
Upon entering, a guest was complaining of bugs and telling customers not to stay, he was demanding his money back and a new room. Cops were called. Upon checking in we asked what the deal was and was told that they had a party in the room and they dumped drinks in their beds, the kids had been in the pool all day. So we went with our gut instinct and went ahead and checked in, no issues with our room other than I thought I booked at Hampton Inn and the hotel was changed to a Holiday Inn Express without notification. The tile floor was sticky at the entry but otherwise we had no issues.
Jeffrey M. (Group coordinator, booked 2 rooms), from
13-Apr-2019 Verified Review, stayed from Fri Apr 12 to Sun Apr 14 2019 at a $152.30 average nightly rate. Details / Other Expenses
| Check In: | 03:00PM |
| Check Out: | 12:00P |
| Year of Last Renovation: | 2009 |
| Floors: | 3 |
| Rooms: | 76 |
| Corridors: | All Rooms Have Interior Hallways |
| Suites: | 2 |
| Room Windows: | Windows Do Open |
| Meeting Rooms: | 0 |
Policies / Expenses
| Cancellation: 6 PM DAY OF ARRIVAL | |
| Nightly Parking: | 0.00 |
| Total Taxes: | 11.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 4.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Refrigerator
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Voicemail
Airport & Shuttle Information
Louisville International Airport 10 miles away
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
Previously known as:
Hampton Inn New Albany
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FAQs about Holiday Inn Express Louisville Nw
What time is check in?
Check in time is 03:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00P based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn Express Louisville Nw have?
There are 76 sleeping rooms in the hotel.
Can I get a AAA rate at Holiday Inn Express Louisville Nw?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Holiday Inn Express Louisville Nw?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 2 Bed Hearing Accessible 2 Queen Beds Equipped with Features Designed To Make
Is there a pool at Holiday Inn Express Louisville Nw?
Yes, there is a pool on-site at the property..
Testimonials:
"I will definitely use your service again in the future. I am so impressed with how much you followed-up with me and how helpful you have been. So, a great big THANK YOU to you and to your company for making the process as painless as possible. Hotel searching can be a daunting task with so many options in the area, but you made it so easy!" D.D. - Jacksonville, FL
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