HOTEL UNIVERSEL MONTREAL

5000 Rue Sherbrooke East, Montreal, QC H1V1A1 Canada (CAN)
3.5 Star Downtown Hotel
45.56625 -73.55373
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Average
3.5/ 5

Based on 292 guest reviews

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  • Includes an outdoor pool
  • The Avg. Group Saves 16.1%!
  • Fitness + Health Center
  • 230 rooms in property
  • 7 floors in property
  • Check-out: 12:00pm
  • Group friendly rating of 10.0/10
  • 15 conference rooms in property

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Include Discounts:

Room Types

Check RatesDouble Premium
Non-Smoking
Check RatesDouble Superior
Non-Smoking
Check RatesPremier Room 1 King Bed
Non-Smoking
Check RatesPrestige 1 King Bed with Wireless Internet Connection Free Parking
Non-Smoking
Check RatesQuadruple Premium
Non-Smoking
Check RatesQuadruple Standard
Non-Smoking
Check RatesRoom 2 Double Beds (Prestige)
Non-Smoking
Check RatesStandard 2 Double Beds with Wireless Internet Connection Free Parking
Non-Smoking
Check RatesStandard Room 2 Double Beds
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuperior 1 King Bed with Wireless Internet Connection Free Parking
Non-Smoking
Check RatesSuperior King
Non-Smoking
Check RatesSuperior Room 1 King Bed
Non-Smoking

Local Attractions

Olympic Park, Botanical Garden, Biodome, Insectarium, Saputo Soccer Stadium, and Chateau Dufresne Museum.

Verified Reviews of Hotel Universel Montreal

Below are the verified reviews from guests that we have booked recently:
"Great Hotel for Boys Soccer Tournament"
Overall Score4.0/ 5
We stayed here with our boys soccer team. The location was great for access to our games as well as downtown access to local attractions. It is close to restaurants and stores on Sherbrooke. The kids loved both the indoor and outdoor pool. Staff was friendly and accommodating. The only bad experience was the one time we tried eating at the restaurant, but there are lots of other restaurants close by.
(Group coordinator, booked 15 rooms), from US flag
27-Aug-2015 Verified Review, stayed from Fri Aug 21 to Sun Aug 23 2015 at a C$109.00 group rate.
"Friendly Staff, Clean Hotel."
Overall Score4.0/ 5
I would recommend staying at Hotel Universel Montreal. The staff are helpful and friendly, the hotel is clean and the location convenient to many of Montreal's tourist destinations.
(Group coordinator, booked 10 rooms), from US flag
06-Oct-2014 Verified Review, stayed from Sat Oct 04 to Sun Oct 05 2014 at a C$109.00 group rate.
Response from Management on 08-Oct-2014:
Thank you for taking the time in writing a review.

Summary of Verified Reviews

Summary of 1,532 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
77
Good

Good budget hotel. Good parking, close to public transport. Good restaurants & bars in the area. Popular among families.

“Free onsite parking” “Proximity to the botanical gardens”

Great Economy Hotel Top 14% in city
Great City Hotel Top 21% in city
Best Hotel Grounds In City

Good to know

  • Affordable parking

    “Free onsite parking” “Parking included”

  • Accessible parking

    “Convenient parking” “Free parking”

  • Wonderful sightseeing

    “Within walking distance to attractions” “Within walking distance to the Olympic Stadium”

  • Poorly-maintained rooms

    “Remote didn't work” “Faulty toilet”

Review highlights

Location

92/100
326 reviews

Good location, close to public transport. Great accessibility by car with affordable parking. Excellent sightseeing, restaurants and bars nearby. Reasonably central, with shopping somewhat close by.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

78/100
234 reviews

Best value for money. Expensive breakfast and dining. Free internet.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

73/100
316 reviews

Friendly service and housekeeping except in the restaurant. Decent management and adequately professional staff.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Cleanliness

63/100
140 reviews

Decently clean rooms and bathrooms. Clean hotel facilities. Dirty pool.

“Stained bedsheet” “Dirty bed” “Clean hotel”

WiFi

55/100
51 reviews

WiFi is good value.

“Free Wi-fi” “Horrible wifi” “Free wifi”

Pool

53/100
81 reviews

Pool areas are dirty, but pools are reasonable.

“Very small indoor Swimming Pool” “Indoor pool was not open” “Heated swimming pool”

Amenities

50/100
104 reviews

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated.

“Gardens across the street” “Old building” “Elevator slow”

Comfort

46/100
185 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Shower was small” “Noisy environment” “Noisy ice machine”

Room

45/100
388 reviews

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Cramped but relatively clean bathrooms. Substandard furniture, A/C, minibar and TV's.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Food

43/100
116 reviews

Overall dining experience is OK but the food is lacking. Expensive, uninspired menu.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Breakfast

39/100
57 reviews

Overpriced, subpar breakfast.

“No cereals” “No breakfast” “Breakfast left a lot to be desired”

Vibe

30/100
105 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Unfriendly atmosphere. Fine for a budget trip. Good choice for a city trip.

“Slow elevators” “Dated interior” “Outdated facility”

Bar

25/100
30 reviews

Bar is not good.

“Not enough staff in the bar” “Bar/restaurant closed” “Bar closed”

Ranked top 44% by families, with a score of 75

Good to know

  • Good accessibility by car

    “Cab available” “Shuttle available”

  • Clean hotel facilities

    “Clean hotel”

  • TV is not good

    “Remote didn't work” “TV didn't work”

  • Small bathroom

    “Shower was small” “Cramped bathrooms”

Review highlights

Location

92/100
88 reviews

Good location, close to public transport. Great accessibility by car with affordable parking. Great sightseeing and not far from the city centre.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

79/100
59 reviews

Best value for money. Free internet.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

71/100
74 reviews

Adequately professional and very friendly service with good reception.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Cleanliness

59/100
37 reviews

Rooms are moderately tidy but pool area is dirty. Clean hotel facilities.

“Rooms were clean” “Stained bedsheet” “Dirty bed”

Pool

56/100
27 reviews

Pool areas are dirty, but pools are reasonable.

“Very small indoor Swimming Pool” “Indoor pool was not open” “Heated swimming pool”

Amenities

55/100
18 reviews

Beautiful grounds but poor buildings, with so-so amenities.

“Close to the Botanical gardens” “Old building” “Noisy environment”

WiFi

54/100
21 reviews

WiFi is good value.

“Free Wi-fi” “Horrible wifi” “Free wifi”

Comfort

41/100
47 reviews

Noisy room lacking in comfort. Small rooms, with uncomfortable beds and tiny bathrooms.

“Shower was small” “Noisy environment” “Noisy ice machine”

Food

41/100
23 reviews

Food and menu are not great.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Breakfast

36/100
18 reviews

Bad breakfast.

“No cereals” “No breakfast” “Breakfast left a lot to be desired”

Room

35/100
94 reviews

Poorly-maintained rooms with bad beds, furniture, and TVs. Rooms are quite clean, though old and small with tiny bathrooms.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Vibe

27/100
27 reviews

Poor vibe. Hotel is outdated.

“Slow elevators” “Dated interior” “Outdated facility”

Bar

25/100
8 reviews

Bar is not good.

“Not enough staff in the bar” “Bar/restaurant closed” “Bar closed”

Ranked top 45% by couples, with a score of 79

Good to know

  • Great view

    “Great view south” “Impressive views”

  • Unpleasant entrance area

    “Slow elevators” “Elevator slow”

  • Poor hotel buildings

    “Slow elevators” “No vending machines”

  • Bar is not good

    “Not enough staff in the bar” “Bar/restaurant closed”

Review highlights

Location

94/100
58 reviews

Good location, close to public transport. Parking is good and affordable. Great sightseeing and not far from the city centre.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

77/100
37 reviews

Best value for money.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

70/100
53 reviews

Adequately professional and very friendly service with good reception.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Cleanliness

61/100
30 reviews

Room cleanliness is acceptable.

“Stained bedsheet” “Dirty bed” “Clean hotel”

WiFi

54/100
10 reviews

Regular internet service.

“Free Wi-fi” “WiFi slow” “Free wifi”

Amenities

50/100
20 reviews

Buildings are not very nice, with an unpleasant entrance, but the amenities are okay.

“A short walk to botanical gardens” “Old building” “Slow elevators”

Room

50/100
82 reviews

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Small, old rooms with great views but subpar bathrooms.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Comfort

47/100
48 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Shower was small” “Noisy environment” “Noisy ice machine”

Food

41/100
23 reviews

Food is not good.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Breakfast

35/100
13 reviews

Bad breakfast.

“No cereals” “No breakfast” “Breakfast left a lot to be desired”

Vibe

33/100
19 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Slow elevators” “Dated interior” “Outdated facility”

Bar

23/100
8 reviews

Bar is not good.

“Not enough staff in the bar” “Bar/restaurant closed” “Bar closed”

Ranked top 53% by solo travelers, with a score of 76

Good to know

  • Great reception

    “Friendly front desk staff” “Flexible check in”

  • Friendly service

    “Helpful counter staff” “Helpful staff”

  • Fantastic service

    “Excellent staff” “Staff was friendly and helpful”

  • Noisy

    “Noisy environment” “Noisy ice machine”

Review highlights

Location

89/100
24 reviews

Good location, close to public transport. Accessible parking.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

76/100
16 reviews

Best value for money.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

74/100
36 reviews

Efficient, friendly service with a nice reception.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Cleanliness

59/100
5 reviews

Room cleanliness is acceptable.

“Clean rooms” “Stained bedsheet” “Dirty bed”

Comfort

52/100
14 reviews

Noisy but acceptably comfortable rooms with okay beds.

“Shower was small” “Noisy environment” “Noisy ice machine”

Room

43/100
31 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Food

41/100
14 reviews

Food and menu are not great.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Vibe

29/100
7 reviews

Poor vibe. Hotel is outdated.

“Slow elevators” “Dated interior” “Outdated facility”

Good to know

  • Affordable parking

    “Free onsite parking” “Parking included”

  • Accessible parking

    “Convenient parking” “Free parking”

  • Menu is not great

    “Limited menu”

  • Poorly-maintained rooms

    “Remote didn't work” “Faulty toilet”

Review highlights

Location

95/100
92 reviews

Great location with excellent sightseeing. Great accessibility by car with affordable parking. Close to public transport.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

76/100
84 reviews

Best value for money. Expensive restaurant.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

66/100
112 reviews

Service relatively professional but restaurant service is bad. Reception and housekeeping are great and service is attentive.

“Friendly front desk staff” “Staff were friendly” “Not enough staff in the bar”

Cleanliness

56/100
33 reviews

Decently clean rooms and bathrooms.

“Stinky first room” “Rooms were clean” “Stained bedsheet”

Pool

54/100
32 reviews

Ordinary pool.

“Very small indoor Swimming Pool” “Indoor pool was not open” “Heated swimming pool”

WiFi

50/100
13 reviews

Regular internet service.

“Free Wi-fi” “Horrible wifi” “Free wifi”

Amenities

48/100
26 reviews

Beautiful grounds but shoddy buildings.

“Slow elevators” “Noisy environment” “No vending machines”

Comfort

44/100
67 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Shower was small” “Noisy environment” “Noisy ice machine”

Breakfast

40/100
14 reviews

Bad breakfast.

“No cereals” “No breakfast” “Breakfast left a lot to be desired”

Room

40/100
145 reviews

Old, run-down, tiny rooms with bad furniture. Rooms are quite clean and beds are standard. Bathrooms are not great, but moderately clean.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Food

37/100
48 reviews

Food is not good. Expensive, uninspired menu.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Vibe

31/100
26 reviews

Poor vibe. Hotel is outdated. Unfriendly atmosphere.

“Slow elevators” “Dated interior” “Outdated facility”

Bar

21/100
11 reviews

Bar is not good.

“Not enough staff in the bar” “Bar/restaurant closed” “Bar closed”

Ranked top 34% by couples, with a score of 79

Good to know

  • Bad breakfast

    “No cereals” “No breakfast”

  • Bar is not good

    “Not enough staff in the bar” “Bar/restaurant closed”

  • Bad amenities

    “Slow elevators” “Noisy environment”

  • Poorly-maintained rooms

    “Remote didn't work” “Faulty toilet”

Review highlights

Location

93/100
22 reviews

Good location, close to public transport. Parking is good and affordable.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

73/100
18 reviews

Best value for money.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

69/100
22 reviews

Friendly, acceptably professional service.

“Helpful staff” “Friendly front desk staff” “Not enough staff in the bar”

Cleanliness

57/100
13 reviews

Room cleanliness is acceptable.

“Stained bedsheet” “Dirty bed” “Clean hotel”

Amenities

52/100
6 reviews

Ordinary amenities.

“A short walk to botanical gardens” “Noisy environment” “No vending machines”

Comfort

45/100
22 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Shower was small” “Noisy environment” “Noisy ice machine”

Room

45/100
43 reviews

Run-down, small rooms and unpleasant bathrooms. Rooms are quite clean and beds are standard.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Food

38/100
10 reviews

Food is not good.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Breakfast

35/100
7 reviews

Bad breakfast.

“No cereals” “No breakfast” “Breakfast left a lot to be desired”

Bar

21/100
4 reviews

Bar is not good.

“Not enough staff in the bar” “Bar/restaurant closed” “Bar closed”

Ranked top 27% by families, with a score of 77

Good to know

  • Hotel is outdated

    “Dated interior” “Outdated facility”

  • Poor vibe

    “Slow elevators” “Dated interior”

  • Affordable parking

    “Free onsite parking” “Parking included”

  • Accessible parking

    “Convenient parking” “Free parking”

Review highlights

Location

93/100
25 reviews

Great location. Parking is good and affordable.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

79/100
22 reviews

Best value for money.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

71/100
21 reviews

Friendly service and great reception.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Cleanliness

59/100
8 reviews

Quite clean.

“Stained bedsheet” “Dirty bed” “Clean hotel”

Pool

53/100
12 reviews

Ordinary pool.

“Very small indoor Swimming Pool” “Indoor pool was not open” “Heated swimming pool”

WiFi

52/100
6 reviews

Regular internet service.

“Free Wi-fi” “We didn't get wi-fi” “Free wifi”

Comfort

44/100
16 reviews

Uncomfortable, small rooms, with decent beds.

“Shower was small” “Noisy environment” “Noisy ice machine”

Room

40/100
31 reviews

Poorly-maintained, cramped rooms with bad bathrooms and mediocre beds.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Food

39/100
10 reviews

Food and menu are not great.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Vibe

27/100
7 reviews

Poor vibe. Hotel is outdated.

“Slow elevators” “Dated interior” “Outdated facility”

Ranked top 47% by solo travelers, with a score of 76

Good to know

  • Great reception

    “Friendly front desk staff” “Flexible check in”

  • Noisy

    “Noisy environment” “Noisy ice machine”

  • Friendly service

    “Helpful counter staff” “Helpful staff”

  • Uncomfortable

    “Shower was small” “Noisy environment”

Review highlights

Location

92/100
13 reviews

Great location and easy parking.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

76/100
10 reviews

Best value for money.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

72/100
25 reviews

Friendly service and great reception.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Comfort

52/100
11 reviews

Noisy but acceptably comfortable rooms with okay beds.

“Shower was small” “Noisy environment” “Noisy ice machine”

Room

44/100
25 reviews

Rooms and bathrooms are lacking, although beds are somewhat comfortable.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Food

40/100
8 reviews

Food and menu are not great.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Review highlights

Location

93/100
5 reviews

Great location.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

81/100
5 reviews

Best value for money.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Room

50/100
5 reviews

Room is not nice.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Good to know

  • Affordable parking

    “Free onsite parking” “Parking included”

  • Wonderful sightseeing

    “Within walking distance to attractions” “Within walking distance to the Olympic Stadium”

  • Accessible parking

    “Convenient parking” “Free parking”

  • Poorly-maintained rooms

    “Remote didn't work” “Faulty toilet”

Review highlights

Location

89/100
220 reviews

Good location, close to public transport. Great accessibility by car with affordable parking. Excellent sightseeing, restaurants and bars nearby. Reasonably central, with shopping somewhat close by.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

79/100
139 reviews

Best value for money. Expensive breakfast and dining. Free internet.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

79/100
195 reviews

Great, friendly housekeeping. Reception is OK with acceptable service professionalism, although restaurant service is lacking.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Cleanliness

69/100
104 reviews

Rooms are moderately tidy but pool area is dirty. Clean hotel facilities.

“Rooms were clean” “Stained bedsheet” “Dirty bed”

Pool

54/100
46 reviews

Pool areas are dirty, but pools are reasonable.

“Very small indoor Swimming Pool” “Indoor pool was not open” “Heated swimming pool”

WiFi

54/100
32 reviews

WiFi is good value.

“Free Wi-fi” “Bad WiFi” “Free wifi”

Amenities

53/100
73 reviews

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated.

“Close to the Botanical gardens” “Old building” “Slow elevators”

Room

49/100
233 reviews

Views are great, but rooms are outdated and poorly-maintained. Clean rooms with standard beds, however somewhat cramped with poor A/C. Rooms are cramped and furniture and TV's substandard.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Comfort

48/100
112 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Shower was small” “Noisy environment” “Noisy ice machine”

Food

48/100
65 reviews

Food is not good. Expensive, uninspired menu.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Breakfast

38/100
37 reviews

Overpriced, subpar breakfast.

“No cereals” “No breakfast” “Breakfast left a lot to be desired”

Vibe

29/100
73 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Unfriendly atmosphere.

“Slow elevators” “Dated interior” “Outdated facility”

Bar

28/100
19 reviews

Bar is not good.

“Not enough staff in the bar” “Bar/restaurant closed” “Bar closed”

Ranked top 56% by families, with a score of 71

Good to know

  • Bar is not good

    “Not enough staff in the bar” “Bar/restaurant closed”

  • Good accessibility by car

    “Cab available” “Shuttle available”

  • Clean hotel facilities

    “Clean hotel”

  • TV is not good

    “Remote didn't work” “TV didn't work”

Review highlights

Location

90/100
58 reviews

Great location with excellent sightseeing. Great accessibility by car with affordable parking. Close to public transport.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

79/100
35 reviews

Best value for money. Free internet.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

73/100
51 reviews

Adequately professional and very friendly service with good reception.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Cleanliness

61/100
28 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Stinky first room” “Rooms were clean” “Stained bedsheet”

Pool

56/100
14 reviews

Ordinary pool.

“Very small indoor Swimming Pool” “Indoor pool was not open” “Heated swimming pool”

Amenities

55/100
13 reviews

Beautiful grounds but poor buildings, with so-so amenities.

“Botanical Gardens very close” “Old building” “Elevator slow”

WiFi

55/100
14 reviews

WiFi is good value.

“Free Wi-fi” “We didn't get wi-fi” “Free wifi”

Food

44/100
13 reviews

Food is not good.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Comfort

42/100
29 reviews

Uncomfortable, small bathrooms and rooms with average beds.

“Shower was small” “Noisy environment” “Noisy ice machine”

Room

41/100
59 reviews

Neglected, cramped rooms with small bathrooms. Rooms are fairly clean, but old with average beds and bad TV's.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Breakfast

37/100
12 reviews

Bad breakfast.

“No cereals” “No breakfast” “Breakfast left a lot to be desired”

Vibe

28/100
18 reviews

Poor vibe. Hotel is outdated.

“Slow elevators” “Dated interior” “Outdated facility”

Bar

26/100
7 reviews

Bar is not good.

“Not enough staff in the bar” “Bar/restaurant closed” “Bar closed”

Ranked top 65% by couples, with a score of 74

Good to know

  • Unpleasant entrance area

    “Slow elevators” “Elevator slow”

  • Noisy

    “Noisy environment” “Noisy ice machine”

  • Poor hotel buildings

    “Slow elevators” “No vending machines”

  • Poor vibe

    “Slow elevators” “Dated interior”

Review highlights

Location

93/100
32 reviews

Great location with excellent sightseeing. Parking is good and affordable. Close to public transport.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Value

80/100
15 reviews

Best value for money.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Service

74/100
29 reviews

Friendly, acceptably professional service.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Cleanliness

66/100
16 reviews

Room cleanliness is acceptable.

“Stained bedsheet” “Dirty bed” “Clean hotel”

WiFi

56/100
6 reviews

Regular internet service.

“Free Wi-fi” “Bad WiFi” “Free wifi”

Room

52/100
35 reviews

Rooms are quite clean and beds are standard. Small, old rooms with substandard bathrooms.

“Hair dryer was not working” “Faulty toilet” “Air condition worked great”

Comfort

49/100
24 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Shower was small” “Noisy environment” “Noisy ice machine”

Amenities

49/100
13 reviews

Poor buildings and an uninspiring entrance area.

“Slow elevators” “Noisy environment” “No vending machines”

Food

46/100
12 reviews

Food is not good.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Breakfast

36/100
5 reviews

Bad breakfast.

“No cereals” “No breakfast” “Breakfast left a lot to be desired”

Vibe

34/100
14 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Slow elevators” “Dated interior” “Outdated facility”

Ranked top 75% by solo travelers, with a score of 73

Good to know

  • Food is not good

    “Bland Dunkin Donuts” “Restaurant expensive”

  • Friendly service

    “Helpful counter staff” “Helpful staff”

  • Fantastic service

    “Excellent staff” “Staff was friendly and helpful”

  • Great location

    “Within walking distance to attractions” “Within walking distance to the Olympic Stadium”

Review highlights

Location

87/100
11 reviews

Great location.

“Within walking distance to attractions” “Within walking distance to the Olympic Stadium” “Close to old city”

Service

77/100
9 reviews

Friendly service.

“Excellent staff” “Staff was friendly and helpful” “Helpful counter staff”

Value

77/100
6 reviews

Best value for money.

“Well priced restaurants” “Free happy hour” “Free onsite parking”

Room

44/100
6 reviews

Room is not nice.

“Hair dryer was not working” “Faulty toilet” “Stinky first room”

Food

43/100
6 reviews

Food is not good.

“Bland Dunkin Donuts” “Restaurant expensive” “No food”

Review Semantics by TrustYou

Customer Reviews of Hotel Universel Montreal

3.5 out of 5.Based on 292 guest reviews, Average

Property Description

Hotel Universel Montreal approved 3 diamonds AAA and rated 4 stars by CITQ (Quebec Lodging). Located on Sherbrooke street next to The Olympic Stadium, a short walk to Saputo Soccer Stadium, Viau Metro/Subway station, Botanical Garden & Insectarium, Montreal Biodome and the Planetarium. Within 10-15 minutes drive or Metro, you are downtown/Old Montreal . 230 NON-SMOKING rooms & suites on 7 floors: Standard, Superior and Premium room categories , in-door & outdoor heated pools with sauna. FREE Wi-Fi access. Full Gym and FREE PARKING for buses and vehicles.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2012
Floors:7
Rooms:230
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:230
Handicap Rooms:
Suites:10
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:15 View Spaces
Meeting Space:15000 sq. feet
Banquet Space:Holds 400 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:2.0 Km
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:4pm until close
Pool Info:
Heated indoor pool opened 7am - 11pm size: 30ft X 15ft - 60 000 litersHeated outdoor pool opened 9am-10pm size: 40ft X 20ft - 100 000 litres
Policies / Expenses
Cancellation:
Before 4 PM on arrival date (individual bookings only)
Nightly Parking:0$
Typical Group Deposit:25%
Total Taxes:18.99%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.50 Per Night (per room per night)
GST: General Sales Tax: 5.00 GST % (per room per night)
PST: Provincial Sales Tax: 9.98 PST % (per room per night)
Food and Beverage Tax:15.00%
Parking Fee: 0.00 Per Night (free for customers)
Gym Fee: 0.00 Per Day (free)
Rooms Wireless Internet Fee: 0.00 Per Day (free)
Rooms Wired Internet Fee: 0.00 Per Day (free)
Meeting Wireless Internet Fee: 0.00 Per Day (free)
Meeting Wired Internet Fee: 0.00 Per Day (free)
Food and Beverage Service Charge:15.00% (on food and beverage)
Avg. Plated Breakfast Cost:10.00 Per Person
Avg. Buffet Breakfast Cost:14.99 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

11.8 miles/18.9 km to Pierre E. Trudeau Airport. Taxi approx. 50$ CAN

Local Shuttle Info: Upon request and availabilityto places within 3 KM/2 miles.

Airport Shuttle? Sorry, no airport shuttle available.

Similar hotels near by

Meeting Rooms and Banquet Rooms at Hotel Universel Montreal

Below are the meeting, banquet, conference and event spaces at Hotel Universel Montreal.

Feel free to use the Hotel Universel Montreal meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Montreal event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Sherbrooke73 x 43 x 113139100/100801107590--20/--275150--
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Sherbrooke

Room Type:
Ballroom
Total Size:
3139 Sq. Feet
Dimensions:
73 x 43 x 11 Ft.
Floor Level:
4
Power Outlets:
6
Columns:
1
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Viau53 x 31 x 111643120/12060705040----/--175----
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Viau

Room Type:
Ballroom
Total Size:
1643 Sq. Feet
Dimensions:
53 x 31 x 11 Ft.
Floor Level:
4
Power Outlets:
5
Columns:
2
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Terrasse48 x 26 x 11124850/5030503530----/1090----
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Terrasse

Room Type:
General Meeting Room
Total Size:
1248 Sq. Feet
Dimensions:
48 x 26 x 11 Ft.
Floor Level:
4
Power Outlets:
6
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Promenade42 x 26 x 11109250/5036503530----/690----
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Promenade

Room Type:
General Meeting Room
Total Size:
1092 Sq. Feet
Dimensions:
42 x 26 x 11 Ft.
Floor Level:
4
Power Outlets:
4
Columns:
0
Windows:
3
Natural Light?:
Yes
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Maisonneuve26 x 13 x 11338--/----------12--/--------
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Maisonneuve

Room Type:
Boardroom
Total Size:
338 Sq. Feet
Dimensions:
26 x 13 x 11 Ft.
Floor Level:
Ground Level
Power Outlets:
3
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Coubertin53 x 31 x 11164370/9042704535--10/--125----
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Coubertin

Room Type:
General Meeting Room
Total Size:
1643 Sq. Feet
Dimensions:
53 x 31 x 11 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
1
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Olympique51 x 20 x 11102050/7036503025--10/--------
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Olympique

Room Type:
General Meeting Room
Total Size:
1020 Sq. Feet
Dimensions:
51 x 20 x 11 Ft.
Floor Level:
1 Below Ground
Power Outlets:
4
Columns:
1
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Hochelaga27 x 25 x 1167540/6036302520--5/--50----
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Hochelaga

Room Type:
General Meeting Room
Total Size:
675 Sq. Feet
Dimensions:
27 x 25 x 11 Ft.
Floor Level:
1 Below Ground
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salle 124 x 25 x 1060030/4035301515--3/--35----
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Salle 1

Room Type:
General Meeting Room
Total Size:
600 Sq. Feet
Dimensions:
24 x 25 x 10 Ft.
Floor Level:
1 Below Ground
Power Outlets:
3
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salle 225 x 25 x 1062532/4024301515--4/--35----
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Salle 2

Room Type:
General Meeting Room
Total Size:
625 Sq. Feet
Dimensions:
25 x 25 x 10 Ft.
Floor Level:
1 Below Ground
Power Outlets:
4
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Salle 325 x 18 x 10450--/----------14--/--------
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Salle 3

Room Type:
Boardroom
Total Size:
450 Sq. Feet
Dimensions:
25 x 18 x 10 Ft.
Floor Level:
1 Below Ground
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

Testimonials: Why use Hotel Planner?

Testimonials icon
"Everything went great. The hotel and it's Management anticipated our every wish and took care of us. It went so well that I have booked our conference there for next year. I have passed the web site on to others and will continue to do so. The Machinist Union is always setting up events all over the world, and I will continue to pass this information on to my brothers and sisters." S.C. - Biloxi, MS

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