Shangri-La Suzhou
It offers extensive on-site amenities including a full-service spa, indoor pool, hot tub, sauna and steam room, 24-hour fitness and outdoor tennis courts, plus three restaurants, a bar, a coffee shop, and free wired and wireless internet. Family-friendly features include a children's pool and playground, and practical conveniences include an electric car charging station, airport shuttle, banquet/meeting spaces and concierge services.
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 2:00 PM - midnight
Check-Out 12:00 PM
Year of Last Renovation: 2006
Floors: 51
Rooms: 390
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 206
Suites: 29
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 13
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Total Taxes: 15.00%
Total Misc Fees: $0.00 USD
Cancellation: 24 hours Prior notification
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
- 24-hour fitness facilities
- 24-hour front desk
- ATM/banking
- Airport transportation (surcharge)
- Babysitting or childcare (surcharge)
- Banquet hall
- Breakfast available (surcharge)
- Business center
- Check In: 2:00 PM - midnight
- Check Out: 12:00 PM
- Children's pool
- Concierge services
- Designated smoking areas
- Dry cleaning/laundry service
- Electric car charging station
- Elevator
- Express check-in
- Express check-out
- Fitness facilities
- Free WiFi
- Free self parking
- Free valet parking
- Free wired internet
- Full-service spa
- Garden
- Gift shops or newsstand
- Golfing nearby
- Health club
- Laundry facilities
- Limo or town car service available
- Luggage storage
- Multilingual staff
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of hot tubs - 1
- Number of indoor pools - 1
- Number of meeting rooms - 11
- Number of restaurants - 2
- Outdoor tennis courts - 1
- Pets not allowed
- Playground on site
- Porter/bellhop
- Professional property host/manager
- Safe-deposit box at front desk
- Sauna
- Shopping on site
- Steam room
- Tennis on site
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
Contactless check-in is available
Contactless check-out is available
FAQs about Shangri-La Suzhou
What time is check in?
Check in time is 2:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Shangri-La Suzhou have?
There are 390 rooms in the property.
Is there any meeting space at Shangri-La Suzhou?
Yes, they have 13 meeting rooms that can support various table layouts.
Is there a gym at Shangri-La Suzhou?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Shangri-La Suzhou?
Yes, there is a pool on-site at the property.
Is there shuttle service at Shangri-La Suzhou?
Wuxi Airport - 30 minutes by Taxi,
Meeting Rooms and Banquet Rooms at Shangri-La Suzhou
Below are the meeting, banquet, conference and event spaces at Shangri-La Suzhou.
Feel free to use the Shangri-La Suzhou meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Suzhou event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.





Room Details
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Pool 29 of 56
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Spa 33 of 56
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What is cool about this hotel?
It offers extensive on-site amenities including a full-service spa, indoor pool, hot tub, sauna and steam room, 24-hour fitness and outdoor tennis courts, plus three restaurants, a bar, a coffee shop, and free wired and wireless internet. Family-friendly features include a children's pool and playground, and practical conveniences include an electric car charging station, airport shuttle, banquet/meeting spaces and concierge services.