Crowne Plaza London - Docklands by IHG

Overview
Western Gateway, London, E16 1AL United Kingdom
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

It's a spa hotel steps from ExCeL with a full-service spa, indoor pool, Temple Spa bath amenities and luxurious soft bedding with aromatherapy kits, plus free WiFi, an on-site restaurant and bar, electric car charging and easy access to London City Airport.

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Highlights
Free WiFi
Breakfast available (surcharge)
Parking (limited spaces)
Fitness facilities
Select your room
4.0
16-Jul-2025
"Staff was very helpful and pleasant."

Total Satisfaction!

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Jul 10 to Tue Jul 15 2025 at a $247.08 average nightly rate.
View all reviews

Check-In 3:00 PM - anytime

Check-Out 11:00 AM

Year of Last Renovation: 2008

Floors: 0

Rooms: 210

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 0

Handicap Rooms: 0

Suites: 15

Room Windows: Windows Do Open

Cleaning Frequency: Daily

Meeting Rooms: 10

Dist. to Food/Bars: On-site

Dist. to Nearest Gym: On-site

Nightly Parking: 19

Total Taxes: 20.00%

Total Misc Fees: $0.00 USD

Cancellation: Group policies: depending on size and length of stay from 6 months to 1 month prior to arrival 100% cancellation, further reductions in % based on size and agreement. Individual bookings from 48,24 hours prior to arrival or 16.00 hours on the day depend

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • 24-hour front desk
  • ATM/banking
  • Assistive listening devices available
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Breakfast available (surcharge)
  • Business center
  • Check In: 3:00 PM - anytime
  • Check Out: 11:00 AM
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Electric car charging station
  • Elevator
  • Fitness facilities
  • Free WiFi
  • Free newspapers in lobby
  • Full-service spa
  • Green Tourism Program
  • LGBTQIA+ friendly
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No accessible shuttle
  • Number of accessible parking spaces - 1
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Number of meeting rooms - 1
  • Number of restaurants - 1
  • Parking (limited spaces)
  • Pets not allowed
  • Porter/bellhop
  • Professional property host/manager
  • Safe-deposit box at front desk
  • Sailing nearby
  • Self parking (surcharge)
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Spa services on site
  • Stair-free path to entrance
  • Steam room
  • Tours/ticket assistance
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Windsurfing nearby

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Cashless transactions are available

Early check-in available and ideal for business travelers on the go

Luxurious, soft bedding and aromatherapy kit provided

Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed

Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation

Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Day 1

Breakfast The Breakfast Club - A trendy cafe serving delicious breakfast options. Located 0.8 miles from the hotel.
Lunch Gaucho Canary Wharf - A stylish Argentine steakhouse known for its high-quality meat dishes. Located 0.9 miles from the hotel.
Dinner The Narrow - A riverside gastropub offering British cuisine with stunning views of the River Thames. Located 1.5 miles from the hotel.
Activity Emirates Air Line Cable Car - Enjoy panoramic views of London while taking a ride on the cable car. Located 0.6 miles from the hotel.

Day 2

Breakfast The Breakfast Club - A trendy cafe serving delicious breakfast options. Located 0.8 miles from the hotel.
Lunch Borough Market - Explore this famous food market offering a wide range of gourmet delights. Located 4.2 miles from the hotel.
Dinner Dishoom - A popular Indian restaurant serving authentic Bombay-style cuisine. Located 2.3 miles from the hotel.
Activity Tower of London - Discover the history of this iconic castle and enjoy stunning views of the city. Located 4.5 miles from the hotel.

Day 3

Breakfast The Breakfast Club - A trendy cafe serving delicious breakfast options. Located 0.8 miles from the hotel.
Lunch Columbia Road Flower Market - Explore this vibrant flower market and enjoy the lively atmosphere. Located 4.8 miles from the hotel.
Dinner Duck & Waffle - A unique restaurant located on the 40th floor, offering panoramic views and a menu featuring British and European dishes. Located 3.7 miles from the hotel.
Activity The Shard - Visit the tallest building in the UK and enjoy breathtaking views of London from the observation deck. Located 4.2 miles from the hotel.

FAQs about Crowne Plaza London - Docklands by IHG

What time is check in?

Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Crowne Plaza London - Docklands by IHG have?

There are 210 rooms in the property.

Is there any meeting space at Crowne Plaza London - Docklands by IHG?

Yes, they have 10 meeting rooms that can support various table layouts.

Is there a gym at Crowne Plaza London - Docklands by IHG?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Crowne Plaza London - Docklands by IHG?

Yes, there is a pool on-site at the property. Opening hours 6am to 10pm Indoor 14 metre Pool

Is there shuttle service at Crowne Plaza London - Docklands by IHG?

London City Airport is 1.5 miles down the road and can be reach in 6 minutes by taxi. via DLR train the airport can also be reached. Taxi costs approx £7.00 to £10.00

Meeting Rooms and Banquet Rooms at Crowne Plaza London - Docklands by IHG

Below are the meeting, banquet, conference and event spaces at Crowne Plaza London - Docklands by IHG.

Feel free to use the Crowne Plaza London - Docklands by IHG meeting space capacities chart below to help in your event planning. Hotel Planner specializes in London event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Docklands Suite
25 x 9 x 3 • 237 sqm.
Banquet
180/200
Banquet Space Layout
Crescent
120
Crescent Tables Layout
Classroom
140
Classroom Meeting Layout
Hollow Square
62
Hollow Square Table Layout
U-Shape
62
U Shape Meeting Layout
Boardroom
62
Boardroom Meeting Space
Convention
15/--
Convention Booth Layout
Theater
250
Theater Layout
Reception
275
Reception Desk for Meeting
Regist. Desk
2
Registration Desk for Meeting
Room Details
Floor to ceiling window along two sides of the room with great views over the O2, Canary Wharf and the Royal Victoria Dock.
Room Type:Ballroom
Floor Level:1
Power Outlets:5
Windows:15
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Docklands East
11 x 9 x 3 • 104 sqm.
Banquet
60/84
Banquet Space Layout
Crescent
54
Crescent Tables Layout
Classroom
60
Classroom Meeting Layout
Hollow Square
35
Hollow Square Table Layout
U-Shape
30
U Shape Meeting Layout
Boardroom
35
Boardroom Meeting Space
Convention
6/--
Convention Booth Layout
Theater
110
Theater Layout
Reception
120
Reception Desk for Meeting
Regist. Desk
2
Registration Desk for Meeting
Room Details
Room Type:Ballroom Section
Floor Level:1
Power Outlets:3
Windows:8
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Docklands West
14 x 9 x 3 • 126 sqm.
Banquet
80/100
Banquet Space Layout
Crescent
60
Crescent Tables Layout
Classroom
72
Classroom Meeting Layout
Hollow Square
40
Hollow Square Table Layout
U-Shape
40
U Shape Meeting Layout
Boardroom
40
Boardroom Meeting Space
Convention
6/--
Convention Booth Layout
Theater
120
Theater Layout
Reception
150
Reception Desk for Meeting
Regist. Desk
2
Registration Desk for Meeting
Room Details
Room Type:Ballroom Section
Floor Level:1
Power Outlets:3
Windows:8
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Tower Suite
7 x 7 x 3 • 52 sqm.
Banquet
32/30
Banquet Space Layout
Crescent
28
Crescent Tables Layout
Classroom
24
Classroom Meeting Layout
Hollow Square
24
Hollow Square Table Layout
U-Shape
20
U Shape Meeting Layout
Boardroom
24
Boardroom Meeting Space
Convention
3/--
Convention Booth Layout
Theater
54
Theater Layout
Reception
50
Reception Desk for Meeting
Regist. Desk
1
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:1
Power Outlets:3
Windows:3
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Victoria Suite
8 x 7 x 3 • 56 sqm.
Classroom
24
Classroom Meeting Layout
Hollow Square
24
Hollow Square Table Layout
U-Shape
22
U Shape Meeting Layout
Boardroom
25
Boardroom Meeting Space
Theater
65
Theater Layout
Reception
65
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Butlers
7 x 3 x 3 • 26 sqm.
Hollow Square
8
Hollow Square Table Layout
U-Shape
10
U Shape Meeting Layout
Boardroom
10
Boardroom Meeting Space
Theater
16
Theater Layout
Regist. Desk
1
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:1
Power Outlets:3
Windows:3
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Mulberry
7 x 3 x 3 • 26 sqm.
Classroom
8
Classroom Meeting Layout
U-Shape
14
U Shape Meeting Layout
Boardroom
14
Boardroom Meeting Space
Theater
25
Theater Layout
Regist. Desk
1
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:1
Power Outlets:3
Windows:1
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Square private dining room
7 x 7 x 3 • 49 sqm.
Banquet
40/30
Banquet Space Layout
Crescent
28
Crescent Tables Layout
Hollow Square
20
Hollow Square Table Layout
U-Shape
32
U Shape Meeting Layout
Boardroom
20
Boardroom Meeting Space
Room Details
Private dining room with 4 tables for either 4 x 12 pax or 1 x 24 pax.
Room Type:Restaurant / Lounge
Floor Level:Ground Level
Power Outlets:4
Windows:1
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Butlers Suite
7 x 3 x 3 • 26 sqm.
Classroom
14
Classroom Meeting Layout
Boardroom
14
Boardroom Meeting Space
Theater
20
Theater Layout
Reception
20
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Manhattan
7 x 3 x 3 • 26 sqm.
Classroom
14
Classroom Meeting Layout
Boardroom
14
Boardroom Meeting Space
Theater
25
Theater Layout
Room Details
Room Type:General Meeting Room
Floor Level:1
Power Outlets:3
Windows:3
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Manhattan Suite
7 x 3 x 3 • 26 sqm.
Classroom
15
Classroom Meeting Layout
Boardroom
15
Boardroom Meeting Space
Theater
25
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Mulberry Suite
7 x 3 x 3 • 26 sqm.
Classroom
15
Classroom Meeting Layout
Boardroom
15
Boardroom Meeting Space
Theater
25
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Conference Floor Foyer
15 x 20 x 3 • 300 sqm.
Convention
10/--
Convention Booth Layout
Regist. Desk
3
Registration Desk for Meeting
Room Details
Natural Daylight coming in from both sides and ideal location for receptions and exhibitions.
Room Type:Foyer
Floor Level:1
Power Outlets:6
Windows:10
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Docklands Bar & Grill restaurant
20 x 9 x 3 • 180 sqm.
Banquet
110/--
Banquet Space Layout
Room Details
Parts of the restaurant are very suitable for private hire for reception or small gatherings. Private terrace available which can also be used. Restaurant, Bar and Terrace overlook the Royal Victoria Dock
Room Type:Restaurant / Lounge
Floor Level:Ground Level
Power Outlets:8
Windows:10
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
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