The Coal Exchange Hotel

Overview
The Exchange Bld Mount Stuart Sq., Cardiff, CF10 5FQ United Kingdom
In Cardiff (Butetown)
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

You're in a historic waterfront setting right next to the Coal Exchange building and within easy reach of Cardiff Bay and nearby cultural spots, with on-site dining and a bar, free WiFi, LCD TVs in rooms, and romance/package options; it also offers 24-hour front desk service, multilingual staff, and several wheelchair-accessible features.

Highlights
Breakfast available (surcharge)
Free WiFi
Select your room

Check-In 3:00 PM - 1:00 AM

Check-Out 11:00 AM

Year of Last Renovation: 2017

Rooms: 74

Non Smoking Rooms: 74

Handicap Rooms: 5

Room Windows: Windows Do Open

Cleaning Frequency: Daily

Meeting Rooms: 1

Dist. to Food/Bars: 0.5 Mi

Dist. to 24hr Restaurant: 1.0 Mi

Dist. to Nearest Gym: 0.5 Mi

Ownership: TJC Leisure Ltd 17 Heyscroft Road, Liverpool, L25 8RU

Total Taxes: 0.00%

Total Misc Fees: $0.00 USD

Cancellation: Our standard cancellation policy for 1-7 rooms allows free cancellation up to 48 hours before arrival if book on the best available rate. Groups of 8+ rooms are required to pay in full 28 days prior to arrival - at this time free cancellation would end.

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Casino nearby
  • Check In: 3:00 PM - 1:00 AM
  • Check Out: 11:00 AM
  • Concierge services
  • Elevator
  • Express check-out
  • Free WiFi
  • Guest will receive an email before arrival 48 hours
  • Guests will receive an email with special check-in instructions
  • Luggage storage
  • Multilingual staff
  • No rollaway/extra beds available
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Pets not allowed
  • Professional property host/manager
  • Proposal/romance packages available
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Recycling program in place

Breakfast is charged at £15 per person if it is not already included in your rate.

The Coal Exchange Cardiff doesn't have parking onsite. However, there are Cardiff Council owned pay and display bays around the hotel but we cannot guarantee that there will be space on your arrival. Alternatively, there is a car park located within a 4/5 minute walk from the hotel: • Q Parking, Pierhead Street, Cardiff, CF10 4PH (guests of the hotel are advised to check their booking confirmation for discounted parking at Q Parks) Guests are able to drive onto the driveway and drop off their luggage but will be advised to move their car once this has been done as the driveway is for drop off and pick up only.

We have complimentary Wi-Fi in both our public areas and bedrooms.

Essential workers only - NO

Cashless transactions are available

Day 1

Breakfast Pettigrew Tea Rooms - Traditional Welsh breakfast in a historic setting - 0.5 miles
Lunch The Potted Pig - Modern British cuisine in a former bank vault - 0.7 miles
Dinner Heaneys Cardiff - Innovative dishes by a renowned chef in a stylish setting - 1.2 miles
Activity Cardiff Castle - Explore medieval history and architecture in the heart of Cardiff - 0.6 miles

FAQs about The Coal Exchange Hotel

What time is check in?

Check in time is 3:00 PM - 1:00 AM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does The Coal Exchange Hotel have?

There are 74 rooms in the property.

Is there any meeting space at The Coal Exchange Hotel?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at The Coal Exchange Hotel?

Breakfast is charged at £15 per person if it is not already included in your rate.

What parking is available at The Coal Exchange Hotel?

The Coal Exchange Cardiff doesn't have parking onsite. However, there are Cardiff Council owned pay and display bays around the hotel but we cannot guarantee that there will be space on your arrival. Alternatively, there is a car park located within a 4/5 minute walk from the hotel: • Q Parking, Pierhead Street, Cardiff, CF10 4PH (guests of the hotel are advised to check their booking confirmation for discounted parking at Q Parks) Guests are able to drive onto the driveway and drop off their luggage but will be advised to move their car once this has been done as the driveway is for drop off and pick up only.

How much does internet cost?

We have complimentary Wi-Fi in both our public areas and bedrooms.

Is there shuttle service at The Coal Exchange Hotel?

Cardiff Airport is the principal international gateway to Wales, providing a convenient range of domestic and European flights and modern passenger facilities just outside the city. Located approximately 12 miles west of central Cardiff, the airport offers straightforward road and public transport links into the city. From Cardiff Airport, the Coal Exchange Hotel in Cardiff Bay can typically be reached in around 30 to 40 minutes by car or taxi, making it an accessible option for both business and leisure travellers. The hotel’s waterfront setting contrasts with the airport’s practical efficiency, allowing visitors to transition easily from arrival to a distinctive historic stay in one of Cardiff’s most vibrant districts.

Meeting Rooms and Banquet Rooms at The Coal Exchange Hotel

Below are the meeting, banquet, conference and event spaces at The Coal Exchange Hotel.

Feel free to use the The Coal Exchange Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cardiff event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Grand Hall
26 x 11 x 9 • 175 sqft.
Crescent
245
Crescent Tables Layout
Theater
400
Theater Layout
Reception
380
Reception Desk for Meeting
Regist. Desk
6
Registration Desk for Meeting
Room Details
The Coal Exchange Hotel offers versatile event spaces on the ground floor for corporate meetings, conferences, private celebrations, and special events. With 73 onsite bedrooms and over 50 years of industry experience, our historic venue provides a unique backdrop that will impress your guests or delegates. Our event spaces are as grand as they come, with ornate ceilings, chandeliers, and sweeping staircases that create the perfect setting for memorable photographs. From intimate ceremonies to lavish receptions, our experienced events team knows how to bring your vision to life.
Room Type:Ballroom
Floor Level:Ground Level
Power Outlets:25+
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
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