The Pacific Sutera Hotel
The resort features a private beach and marina, three outdoor pools including a swim-up bar, a full-service spa, on-site golf and tennis facilities, scuba/snorkeling nearby, and rooms with memory-foam beds plus deep soaking tubs and rainfall showerheads, all with complimentary wired and wireless internet.
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 3:00 PM - midnight
Check-Out 12:00 PM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- 24-hour front desk
- ATM/banking
- Airport transportation - pickup (surcharge)
- Arcade/game room
- Babysitting or childcare (surcharge)
- Banquet hall
- Beach towels
- Beach umbrellas
- Billiards or pool table
- Breakfast available (surcharge)
- Business center
- By ocean
- Check In: 3:00 PM - midnight
- Check Out: 12:00 PM
- Children's club (surcharge)
- Children's pool
- Concierge services
- Conference space
- Couples/private dining
- Designated smoking areas
- Designated smoking areas (fines apply)
- Dry cleaning/laundry service
- Elevator
- Elevator door width (centimeters) - 20
- Elevator door width (inches) - 8
- Fitness classes on site
- Fitness facilities
- Free WiFi
- Free newspapers in lobby
- Free self parking
- Free shopping center shuttle
- Free wired internet
- Full-service spa
- Garden
- Gift shops or newsstand
- Golf course on site
- Golf driving range on site
- Golf lessons on site
- Golfing on site
- Grocery/convenience store
- Hair salon
- Indoor tennis courts - 3
- Laundry facilities
- Luggage storage
- Marina on site
- Meeting rooms
- Minimum age for COVID-19 test requirement: 13
- No accessible airport shuttle
- No accessible shuttle
- No cribs (infant beds) available
- Number of accessible parking spaces - 10
- Number of outdoor pools - 3
- Number of poolside bars - 1
- Number of swim-up bars - 1
- On private beach
- Outdoor tennis courts - 3
- Pets not allowed
- Playground on site
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Property does not require health documentation at check-in
- Racquetball/squash on site
- Registration desk height (centimeters) - 30
- Registration desk height (inches) - 12
- Safe-deposit box at front desk
- Scuba diving nearby
- Service animals not allowed
- Snack bar/deli
- Snorkeling nearby
- Spa services on site
- Supervised childcare/activities (surcharge)
- Tennis lessons on site
- Tennis on site
- Terrace
- Tours/ticket assistance
- Valet for wheelchair-equipped vehicle
- Volleyball on site
- Waterslide
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
Essential workers only - NO
Cashless transactions are available
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Day 2
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FAQs about The Pacific Sutera Hotel
What time is check in?
Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a gym at The Pacific Sutera Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at The Pacific Sutera Hotel?
Yes, there is a pool on-site at the property.
- City Centre Kota Kinabalu - 2.6 mi
- Kota Kinabalu Intl. Airport (BKI) - 4.6 mi
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What is cool about this hotel?
The resort features a private beach and marina, three outdoor pools including a swim-up bar, a full-service spa, on-site golf and tennis facilities, scuba/snorkeling nearby, and rooms with memory-foam beds plus deep soaking tubs and rainfall showerheads, all with complimentary wired and wireless internet.