SO/ Auckland

Overview
67 Customs St. East, Auckland, 1010 New Zealand
Near New Zealand Maritime Museum
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

It offers a rooftop terrace, full‑service spa, indoor pool and 24‑hour fitness, plus sustainability highlights like LED lighting, locally‑sourced organic food and a showcase for local artists; rooms include 49‑inch Smart TVs, complimentary Wi‑Fi and rainfall showers.

Highlights
Vegetarian breakfast available
Free WiFi
Covered parking
Wheelchair-accessible fitness center
Select your room

Check-In 3:00 PM - midnight

Check-Out 11:00 AM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • 24-hour business center
  • 24-hour fitness facilities
  • 24-hour front desk
  • 24-hour health club
  • Accessible airport shuttle
  • Airport transportation (surcharge)
  • At least 80% of all lighting comes from LEDs
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Biodegradable/compostable stirrers
  • Biodegradable/compostable straws
  • Breakfast available (surcharge)
  • Bulk dispenser for toiletries
  • Business center
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Check In: 3:00 PM - midnight
  • Check Out: 11:00 AM
  • Concierge services
  • Conference space
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Covered parking
  • Dry cleaning/laundry service
  • Electric car charging station
  • Elevator
  • Free WiFi
  • Free newspapers in lobby
  • Full-service spa
  • Guest education on local ecosystems and culture
  • Housekeeping on request
  • LGBTQIA+ friendly
  • Locally-owned & organized tours & activities
  • Locally-sourced food on site (80% or more)
  • Luggage storage
  • Multilingual staff
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Noise-free rooms not guaranteed
  • Number of bars/lounges - 2
  • Number of indoor pools - 1
  • Number of meeting rooms - 5
  • Number of restaurants - 2
  • Organic food
  • Pets not allowed
  • Porter/bellhop
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Qualmark Sustainable Tourism Business Award
  • Recycling
  • Reusable cups only
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Showcase for local artists
  • Smoke-free property
  • Snack bar/deli
  • Spa services on site
  • Spa treatment room(s)
  • Stair-free path to entrance
  • Terrace
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Vegan menu options available
  • Vegetarian breakfast available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Wedding services
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Essential workers only - NO

Cashless transactions are available

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

The SO/ highlights above are subject to change without notice.

Day 1

Breakfast Federal Delicatessen - A popular spot for breakfast with a range of delicious options. Located at 86 Federal Street, 500 meters from the hotel.
Lunch Ortolana - A charming eatery serving fresh and seasonal dishes. Located at 33 Tyler Street, 1.5 km from the hotel.
Dinner The Grove - A fine dining restaurant offering a modern New Zealand cuisine. Located at Saint Patrick's Square, 1.2 km from the hotel.
Activity Sky Tower - Enjoy breathtaking views of Auckland from the tallest freestanding structure in the Southern Hemisphere. Located at Victoria Street West, 800 meters from the hotel.

Day 2

Breakfast Odettes Eatery - A trendy cafe offering a variety of breakfast options. Located at City Works Depot, 1.3 km from the hotel.
Lunch Depot Eatery & Oyster Bar - A bustling eatery serving fresh seafood and other delicious dishes. Located at 86 Federal Street, 500 meters from the hotel.
Dinner Cassia - A contemporary Indian restaurant known for its innovative flavors. Located at 5 Fort Lane, 1.1 km from the hotel.
Activity Auckland Art Gallery Toi o Tāmaki - Explore a diverse collection of artworks from New Zealand and around the world. Located at Wellesley Street East, 1.2 km from the hotel.

Day 3

Breakfast Chuffed - A cozy cafe known for its excellent coffee and tasty breakfast options. Located at 43 High Street, 1.3 km from the hotel.
Lunch Giapo - Indulge in creative and delicious ice cream creations at this popular dessert spot. Located at 279-291 Queen Street, 700 meters from the hotel.
Dinner Sidart - A Michelin-starred restaurant offering a unique dining experience. Located at Three Lamps Plaza, 2.5 km from the hotel.
Activity Auckland Zoo - Discover a wide range of animals from around the world in this award-winning zoo. Located at Motions Road, 4.5 km from the hotel.

FAQs about SO/ Auckland

What time is check in?

Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a gym at SO/ Auckland?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at SO/ Auckland?

Yes, there is a pool on-site at the property.

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