Serena Village
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Check-In 3:00 PM - 7:00 PM
Check-Out 11:00 AM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property charges consumption-based electricity fees.
- Accessible airport shuttle
- Airport transportation - drop-off (surcharge)
- Area shuttle (surcharge)
- Banquet hall
- Barbecue grill(s)
- Basketball on site
- Beach shuttle (surcharge)
- Beach sun loungers
- Beach umbrellas
- Bicycle rentals nearby
- Boat tours nearby
- By ocean
- Car recommended
- Cash deposit required
- Casino nearby
- Casino shuttle (surcharge)
- Check In: 3:00 PM - 7:00 PM
- Check Out: 11:00 AM
- Children's pool
- Elevator
- Elevator door width (centimeters) - 91
- Elevator door width (inches) - 36
- Evening entertainment
- Events/parties allowed
- Firepit
- Free grocery shopping service
- Free pool cabanas
- Free self parking
- Fully fenced
- Game drive nearby
- Garden
- Gated community
- Grocery/convenience store
- Guest will receive an email before arrival 24 hours
- Guests will receive an email with special check-in instructions
- Health or beauty spa nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Kayaking nearby
- LGBTQIA+ friendly
- Marina nearby
- Maximum number of pets per room 1
- Motor boating nearby
- Multilingual staff
- No accessible shuttle
- No cribs (infant beds) available
- No front desk
- Number of accessible parking spaces - 1
- Number of beach bars - 1
- Number of meeting rooms - 4
- Number of outdoor pools - 11
- Only dogs and cats are allowed
- Outdoor entertainment area
- Outdoor furniture
- Outdoor tennis courts - 1
- Parking (limited spaces)
- Personal motor watercraft nearby
- Pet max weight (per pet) in kg is 9
- Pet max weight (per pet) in lb is 20
- Pets allowed
- Pets allowed (no fees)
- Pets cannot be left unattended
- Picnic area
- Playground on site
- Pool sun loungers
- Private beach nearby
- Private picnics
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Reception hall
- Safari nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Scuba diving nearby
- Secured parking
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Shopping center shuttle (surcharge)
- Smoke-free property
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Tennis on site
- Terrace
- Theme park shuttle (surcharge)
- Tours/ticket assistance
- Trampoline
- Uncovered parking
- Use of nearby fitness center (discount)
- Volleyball on site
- Water skiing nearby
- Water tubing nearby
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair accessible path of travel
- Wheelchair-accessible pool
- Windsurfing nearby
Property uses a professional cleaning service
FAQs about Serena Village
What time is check in?
Check in time is 3:00 PM - 7:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a gym at Serena Village?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Serena Village?
Yes, there is a pool on-site at the property.
Is Serena Village pet friendly?
Yes, pets are allowed. Maximum number of pets per room 1
- Bavaro Adventure Park - 2.7 mi
- Downtown Punta Cana - 3.4 mi
- Manati Park Bavaro - 5.8 mi
- Punta Cana Intl. Airport (PUJ) - 6.9 mi
- Bavaro Beach - 7.3 mi
- Dolphin Island - 7.9 mi
- Indigenous Eyes Ecological Park - 11.1 mi
- Downtown El Macao - 23.0 mi
- Downtown Higuey - 31.4 mi
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