Hard Rock Hotel Cancun - All Inclusive
Rooms have indoor private hot tubs and private balconies, and the resort features 5 restaurants, 6 bars (including 2 swim-up bars), a full-service spa and waterslide, pool and beach access (about 0.3 mi to Ballenas Beach), plus free WiFi, nightly entertainment and a free children's club.
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 3:00 PM - midnight
Check-Out 12:00 PM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- 24-hour front desk
- ATM/banking
- Air hockey
- Airport transportation
- Airport transportation (surcharge)
- Arcade/game room
- Babysitting or childcare (surcharge)
- Banquet hall
- Basketball on site
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Billiards or pool table
- By ocean
- Check In: 3:00 PM - midnight
- Check Out: 12:00 PM
- Children's club (free)
- Children's pool
- Concierge services
- Conference center
- Conference space
- Conference space size (feet) - 29289
- Conference space size (meters) - 2721
- Daily
- Elevator
- Elevator door width (centimeters) - 89
- Elevator door width (inches) - 35
- Evening entertainment
- Fitness facilities
- Food and water bowls
- Free WiFi
- Free breakfast
- Free buffet breakfast
- Free self parking
- Full-service spa
- Garden
- Gift shops or newsstand
- Golf lessons available nearby
- Golfing nearby
- Hair salon
- Handrails in stairways
- Health club
- Laundry facilities
- Lifeguard on site
- Locally-owned & organized tours & activities
- Luggage storage
- Maximum number of pets per room 2
- Multilingual staff
- No accessible shuttle
- Number of accessible parking spaces - 4
- Number of bars/lounges - 5
- Number of coffee shops/cafes - 1
- Number of meeting rooms - 14
- Number of outdoor pools - 4
- Number of restaurants - 5
- Number of stairs to reach property - 2
- Number of swim-up bars - 2
- Only dogs and cats are allowed
- Outdoor tennis courts - 1
- Parking (limited spaces)
- Pet max weight (per pet) in kg is 23
- Pet max weight (per pet) in lb is 50
- Pets allowed
- Pets cannot be left unattended
- Playground on site
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Proposal/romance packages available
- Shopping on site
- Showcase for local artists
- Smoke-free property
- Snack bar/deli
- Spa services on site
- Spa treatment room(s)
- Stair-free path to entrance
- Stairwell handrail height (centimeters) - 90
- Stairwell handrail height (inches) - 35
- Table tennis
- Tennis on site
- Terrace
- Tours/ticket assistance
- Turkish bath/Hammam
- Uncovered parking
- VIP Access
- Visual alarms in hallways
- Waterslide
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair accessible path of travel
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchairs available on site
- Yoga classes/instruction on site
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FAQs about Hard Rock Hotel Cancun - All Inclusive
What time is check in?
Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a gym at Hard Rock Hotel Cancun - All Inclusive?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hard Rock Hotel Cancun - All Inclusive?
Yes, there is a pool on-site at the property.
Is Hard Rock Hotel Cancun - All Inclusive pet friendly?
Yes, pets are allowed. Maximum number of pets per room 2
- Aquaworld - 0.8 mi
- Cancun Hotel Zone - 1.1 mi
- Luxury Avenue - 1.3 mi
- Yamil Lu'um - 2.3 mi
- Acuario Interactivo (Interactive Aquarium) - 2.4 mi
- La Isla Shopping Mall - 2.4 mi
- Playa Delfines - 3.3 mi
- El Rey Ruins (Zona Arqueologica El Rey) - 3.3 mi
- Nautilus Diving and Training Center - 5.4 mi
- Playa Tortuga - 5.6 mi
- Cancun Convention Center - 5.6 mi
- Plaza Caracol - 5.7 mi
- Playa Langosta - 6.3 mi
- Museo de Arte Popular Mexicano - 6.4 mi
- City Centre Cancun - 7.6 mi
- Playa Las Perlas - 8.0 mi
- Wet n' Wild (Parque Nizuc Waterpark) - 8.6 mi
- Puerto Juarez - 9.0 mi
- Downtown Cancun - 10.1 mi
- Downtown Puerto Juarez - 11.1 mi
- Cancun Intl. Airport (CUN) - 11.8 mi
- Isla Mujeres Airport (ISJ) - 17.9 mi
- Downtown Isla Mujeres - 18.9 mi
- Crococun Zoo - 26.0 mi
- Downtown Puerto Morelos - 28.7 mi
- Puerto Morelos - 29.3 mi
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"What's for breakfast?"
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What is cool about this hotel?
Rooms have indoor private hot tubs and private balconies, and the resort features 5 restaurants, 6 bars (including 2 swim-up bars), a full-service spa and waterslide, pool and beach access (about 0.3 mi to Ballenas Beach), plus free WiFi, nightly entertainment and a free children's club.