Hard Rock Hotel Cancun - All Inclusive

Overview
Blvd. Kukulcan Km 14.5 Hotel Zone, Cancun, 77500 Mexico
Near Ballenas Beach
Call to book 1-800-219-2797 by Res.ai
Group Sales: 1-800-906-2871
AI Insight

Rooms have indoor private hot tubs and private balconies, and the resort features 5 restaurants, 6 bars (including 2 swim-up bars), a full-service spa and waterslide, pool and beach access (about 0.3 mi to Ballenas Beach), plus free WiFi, nightly entertainment and a free children's club.

Trusted

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Highlights
Free WiFi
Free buffet breakfast
Parking (limited spaces)
Fitness facilities
Select your room

Check-In 3:00 PM - midnight

Check-Out 12:00 PM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • 24-hour front desk
  • ATM/banking
  • Air hockey
  • Airport transportation
  • Airport transportation (surcharge)
  • Arcade/game room
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Basketball on site
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Billiards or pool table
  • By ocean
  • Check In: 3:00 PM - midnight
  • Check Out: 12:00 PM
  • Children's club (free)
  • Children's pool
  • Concierge services
  • Conference center
  • Conference space
  • Conference space size (feet) - 29289
  • Conference space size (meters) - 2721
  • Daily
  • Elevator
  • Elevator door width (centimeters) - 89
  • Elevator door width (inches) - 35
  • Evening entertainment
  • Fitness facilities
  • Food and water bowls
  • Free WiFi
  • Free breakfast
  • Free buffet breakfast
  • Free self parking
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Golf lessons available nearby
  • Golfing nearby
  • Hair salon
  • Handrails in stairways
  • Health club
  • Laundry facilities
  • Lifeguard on site
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Maximum number of pets per room 2
  • Multilingual staff
  • No accessible shuttle
  • Number of accessible parking spaces - 4
  • Number of bars/lounges - 5
  • Number of coffee shops/cafes - 1
  • Number of meeting rooms - 14
  • Number of outdoor pools - 4
  • Number of restaurants - 5
  • Number of stairs to reach property - 2
  • Number of swim-up bars - 2
  • Only dogs and cats are allowed
  • Outdoor tennis courts - 1
  • Parking (limited spaces)
  • Pet max weight (per pet) in kg is 23
  • Pet max weight (per pet) in lb is 50
  • Pets allowed
  • Pets cannot be left unattended
  • Playground on site
  • Pool sun loungers
  • Pool umbrellas
  • Porter/bellhop
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Proposal/romance packages available
  • Shopping on site
  • Showcase for local artists
  • Smoke-free property
  • Snack bar/deli
  • Spa services on site
  • Spa treatment room(s)
  • Stair-free path to entrance
  • Stairwell handrail height (centimeters) - 90
  • Stairwell handrail height (inches) - 35
  • Table tennis
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Turkish bath/Hammam
  • Uncovered parking
  • VIP Access
  • Visual alarms in hallways
  • Waterslide
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Yoga classes/instruction on site

Day 1

Breakfast The Surfin Burrito - A popular spot for breakfast burritos and smoothies. Located 1.8 km from the hotel.
Lunch Tacos Rigo - A local favorite for delicious tacos and authentic Mexican street food. Located 1.2 km from the hotel.
Dinner La Habichuela - A charming restaurant serving traditional Mexican cuisine with a romantic ambiance. Located 2.5 km from the hotel.
Activity Coco Bongo - Experience the ultimate nightlife entertainment with live shows and music. Located 1.5 km from the hotel.

Day 2

Breakfast The Coffee Cup - Start your day with a hearty breakfast and freshly brewed coffee. Located 2.7 km from the hotel.
Lunch La Parrilla - A lively restaurant offering traditional Mexican dishes and live music. Located 1.9 km from the hotel.
Dinner Puerto Madero - Enjoy a waterfront dining experience with delicious seafood and steak options. Located 3.2 km from the hotel.
Activity Xcaret Park - Explore the natural wonders of the Riviera Maya with activities like snorkeling, swimming with dolphins, and cultural shows. Located 75 km from the hotel.

Day 3

Breakfast The Surfin Burrito - Start your day with a delicious breakfast burrito and refreshing smoothie. Located 1.8 km from the hotel.
Lunch La Destileria - Enjoy authentic Mexican cuisine and a wide selection of tequilas. Located 2.3 km from the hotel.
Dinner Harry's Prime Steakhouse & Raw Bar - Indulge in premium cuts of steak and fresh seafood in an elegant setting. Located 4.5 km from the hotel.
Activity Isla Mujeres - Take a ferry to this beautiful island and explore its stunning beaches, snorkeling spots, and charming town. Located 15 km from the hotel.

FAQs about Hard Rock Hotel Cancun - All Inclusive

What time is check in?

Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a gym at Hard Rock Hotel Cancun - All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hard Rock Hotel Cancun - All Inclusive?

Yes, there is a pool on-site at the property.

Is Hard Rock Hotel Cancun - All Inclusive pet friendly?

Yes, pets are allowed. Maximum number of pets per room 2