TRU by Hilton Albany Crossgates Mall
The Tru by Hilton Albany Crossgates Mall offers a variety of amenities including a bar/lounge, parking, gym, pool, restaurant, WiFi/internet, pet-friendly accommodations, laundry facilities, non-smoking rooms, breakfast, air conditioning, 24/7 front desk, business center, and meeting rooms.
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The front desk staff was amazing and the lobby is a fun space. Rooms were as expected.
10
We really enjoyed our stay and the hotel location. Will definitely be back.
The room was nice and neat. Thank you!
Perfect breakfast options.
Check-In 3:00 PM - midnight
Check-Out 12:00 PM
Year of Last Renovation: 2018
Floors: 5
Rooms: 96
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 96
Suites: 96
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Ownership: Prsicilla King
Nightly Parking: 0
Total Taxes: 14.00%
Total Misc Fees: $0.00 USD
Cancellation: Individual reservations can be canceled up to 48 hours prior to arrival without penalty.
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- 24-hour business center
- 24-hour front desk
- Banquet hall
- Barbecue grill(s)
- Bicycle rentals nearby
- Billiards or pool table
- Business center
- Check In: 3:00 PM - midnight
- Check Out: 12:00 PM
- Coffee/tea in common areas
- Computer station
- Cross-country skiing nearby
- Daily
- Downhill skiing nearby
- Dry cleaning/laundry service
- Elevator
- Elevator door width (centimeters) - 107
- Elevator door width (inches) - 42
- Events/parties not allowed
- Express check-out
- Fireplace in lobby
- Fitness facilities
- Free WiFi
- Free breakfast
- Free buffet breakfast
- Free reception
- Free self parking
- Free wired internet
- Hiking/biking trails nearby
- Horse riding nearby
- Housekeeping on request
- LGBTQIA+ friendly
- Laundry facilities
- Luggage storage
- Maximum number of pets per room 2
- Meeting rooms
- Mountain biking nearby
- No accessible shuttle
- No rollaway/extra beds available
- Number of accessible parking spaces - 6
- Number of indoor pools - 1
- Only dogs and cats are allowed
- Outdoor furniture
- Pets allowed
- Professional property host/manager
- Recycling
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Shared microwave
- Smoke-free property
- Snack bar/deli
- Snowboarding nearby
- Stair-free path to entrance
- Swimming pool
- Television in common areas
- Vending machine
- Water dispenser
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible van parking
Complimentary hot breakfast buffet daily.
Complimentary daily parking. Large lot to accommodate buses.
Complimentary WiFi access throughout the Hotel.
Contactless check-in is available
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
Cashless transactions are available
Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
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FAQs about Tru By Hilton Albany Crossgates Mall
What time is check in?
Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Tru By Hilton Albany Crossgates Mall have?
There are 96 rooms in the property.
Is there any meeting space at Tru By Hilton Albany Crossgates Mall?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Tru By Hilton Albany Crossgates Mall?
Complimentary hot breakfast buffet daily.
What parking is available at Tru By Hilton Albany Crossgates Mall?
Complimentary daily parking. Large lot to accommodate buses.
How much does internet cost?
Complimentary WiFi access throughout the Hotel.
Is there a gym at Tru By Hilton Albany Crossgates Mall?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Tru By Hilton Albany Crossgates Mall?
Yes, there is a pool on-site at the property. Indoor pool: 7am-10pm.
Is Tru By Hilton Albany Crossgates Mall pet friendly?
Yes, pets are allowed. Pets are allowed with a non-refundable deposit collected at check-in.
Is there shuttle service at Tru By Hilton Albany Crossgates Mall?
Albany International Airport
Meeting Rooms and Banquet Rooms at Tru By Hilton Albany Crossgates Mall
Below are the meeting, banquet, conference and event spaces at Tru By Hilton Albany Crossgates Mall.
Feel free to use the Tru By Hilton Albany Crossgates Mall meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Albany event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
Room Details
- Us Army Rotc - 2.5 mi
- University At Albany - 2.5 mi
- University Art Museum - 2.5 mi
- Albany Pine Bush Preserve - 3.4 mi
- Us Air Force Reserve Recruit - 3.5 mi
- Colonie Center - 5.0 mi
- St Peter's Hospital - 5.2 mi
- College of St. Rose - 5.8 mi
- Us Marine Corps Reserve Trng - 6.0 mi
- Bleecker Stadium - 6.6 mi
- Sage College of Albany - 6.9 mi
- Albany College of Pharmacy - 7.2 mi
- Capital District Psych Center - 7.4 mi
- Albany Medical College - 7.5 mi
- Albany Medical Center South - 7.7 mi
- VA Medical Center - 7.7 mi
- Washington Park - 7.8 mi
- Albany International Airport (ALB) - 8.0 mi
- Albany Center Galleries - 8.3 mi
- Albany Institute History and Art - 8.5 mi
- Alfred E. Smith State Office Building - 8.6 mi
- New York State Museum - 8.6 mi
- Irish American Heritage Museum - 8.6 mi
- The Egg - 8.7 mi
- Governer Nelson A. Rockefeller Empire State Plaza - 8.7 mi
- New York State Museum Cultural - 8.7 mi
- Cultural Education Center - 8.8 mi
- Corning Tower - 8.8 mi
- New York State Executive Mansion - 8.9 mi
- Memorial Hospital Schl Nursing - 8.9 mi
- New York State Capitol Building - 9.0 mi
- Albany City Hall - 9.0 mi
- Ten Broeck Mansion - 9.0 mi
- Albany Berkshire Ballet - 9.1 mi
- Us Military Entrance Proc Sta - 9.2 mi
- Schuyler Mansion - 9.2 mi
- Us Army National Guard - 9.2 mi
- Times Union Center - 9.2 mi
- Us Air Force Liaison - 9.4 mi
- Henry Hudson Planetarium - 9.4 mi
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The front desk staff was amazing and the lobby is a fun space. Rooms were as expected.
10
We really enjoyed our stay and the hotel location. Will definitely be back.
The room was nice and neat. Thank you!
Perfect breakfast options.
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The Tru by Hilton Albany Crossgates Mall offers a variety of amenities including a bar/lounge, parking, gym, pool, restaurant, WiFi/internet, pet-friendly accommodations, laundry facilities, non-smoking rooms, breakfast, air conditioning, 24/7 front desk, business center, and meeting rooms.