Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Overview
4800 Merle Hay Rd., Urbandale, IA 50322 United States
near Exit 131 on I-35 (~0.2mi)
Near Merle Hay Mall
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

This hotel offers a range of amenities including a bar/lounge, parking, gym, airport shuttle, pool, restaurant, spa, WiFi/internet, pet-friendly rooms, laundry facilities, and a business center.

Trusted

We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Free WiFi
Breakfast available (surcharge)
24-hour fitness facilities
Free self parking
Select your room
5.0
13-Jun-2026
"Fantastic"

Room was exceptionally clean, bed was super comfortable with nice pillows! Recommend!

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Jun 12 to Sat Jun 13 2026 at a $229.99 average nightly rate.
5.0
21-May-2026
"Great Experience"

Very nice to have Bennigan's at the hotel.

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri May 15 to Tue May 19 2026 at a $128.99 average nightly rate.
View all reviews

Check-In 3:00 PM - midnight

Check-Out 12:00 PM

Year of Last Renovation: 2020

Floors: 5

Rooms: 198

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 198

Handicap Rooms: 7

Suites: 37

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 18

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: 8.0 Mi

Dist. to Nearest Gym: On-site

Ownership: Kinseth Hospitality Companies

Nightly Parking: 0

Total Taxes: 12.00%

Total Misc Fees: $0.00 USD

Cancellation: 24-Hour advanced cancellation policy. Cancellation fee is the cost of 1 night stay + taxes.

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • 24-hour fitness facilities
  • 24-hour front desk
  • ATM/banking
  • Accessible airport shuttle
  • Assistive listening devices available
  • Ballroom
  • Banquet hall
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Business center
  • Check In: 3:00 PM - midnight
  • Check Out: 12:00 PM
  • Conference space
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator
  • Elevator door width (centimeters) - 91
  • Elevator door width (inches) - 36
  • Express check-in
  • Fitness facilities
  • Free WiFi
  • Free airport transportation
  • Free area shuttle
  • Free newspapers in lobby
  • Free self parking
  • Free wired internet
  • Internet access in public areas - high speed
  • LGBTQIA+ friendly
  • Laundry facilities
  • Luggage storage
  • Meeting rooms
  • No accessible shuttle
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Number of restaurants - 1
  • Pet max weight (per pet) in kg is 23
  • Pet max weight (per pet) in lb is 50
  • Pets allowed
  • Porter/bellhop
  • Professional property host/manager
  • Registration desk height (centimeters) - 91
  • Registration desk height (inches) - 36
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Shopping on site
  • Stair-free path to entrance
  • Vending machine
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Bennigan's Restaurant serves breakfast every morning from 6:30am to 10:30am! Monday-Friday guests can order from the menu and on the weekends Bennigan's serves up a robust breakfast buffet featuring eggs, bacon, sausage, breakfast potatoes, fresh fruit, biscuits and gravy, cereals, danishes, yogurt, juices, and coffee for around $15. Want to include breakfast with your overnight group rate? Just ask for our Bed and Breakfast rates for your next group stay and we'll include a package price for everything.

We have over 350 complimentary self-parking spaces with areas for wide turnarounds for Tour Buses/Coaches, Semi Trucks, Pull Behind Trailers, and RVs!

Wireless Hi-Speed Internet is complimentary and covers all areas of Hotel guestrooms and all conference and public areas.

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations

Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties

Free high-speed internet access

Restaurants and bars on-site with good food and drinks for all ages

Indoor or Outdoor swimming pools based on location

Great exercise facilities

Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Day 1

Breakfast PerKup Cafe - Start your day with a hearty breakfast at this cozy cafe located 1 mile from the hotel.
Lunch Fong's Pizza - Try unique and tasty pizza creations at this local favorite located 5 miles from the hotel.
Dinner Jethro's BBQ n' Pork Chop Grill - Enjoy delicious BBQ and pork chop dishes at this popular restaurant located 2.5 miles from the hotel.
Activity Adventureland Park - Have a thrilling day at this amusement park located 10 miles from the hotel.

Day 2

Breakfast La Mie Bakery - Enjoy freshly baked pastries and breakfast items at this charming bakery located 7 miles from the hotel.
Lunch Zombie Burger + Drink Lab - Satisfy your burger cravings at this quirky burger joint located 6 miles from the hotel.
Dinner Centro - Indulge in Italian cuisine at this upscale restaurant located 8 miles from the hotel.
Activity Pappajohn Sculpture Park - Explore the outdoor sculpture garden located 9 miles from the hotel.

Day 3

Breakfast Waveland Cafe - Start your day with a classic American breakfast at this local diner located 4 miles from the hotel.
Lunch Tacopocalypse - Enjoy unique and delicious tacos at this popular eatery located 7 miles from the hotel.
Dinner 801 Chophouse - Treat yourself to a fine dining experience at this steakhouse located 9 miles from the hotel.
Activity Science Center of Iowa - Discover interactive exhibits and educational programs at this science museum located 8 miles from the hotel.

FAQs about Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

What time is check in?

Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG have?

There are 198 rooms in the property.

Is there any meeting space at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, they have 18 meeting rooms that can support various table layouts.

What kind of breakfast is at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Bennigan's Restaurant serves breakfast every morning from 6:30am to 10:30am! Monday-Friday guests can order from the menu and on the weekends Bennigan's serves up a robust breakfast buffet featuring eggs, bacon, sausage, breakfast potatoes, fresh fruit, biscuits and gravy, cereals, danishes, yogurt, juices, and coffee for around $15. Want to include breakfast with your overnight group rate? Just ask for our Bed and Breakfast rates for your next group stay and we'll include a package price for everything.

What parking is available at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

We have over 350 complimentary self-parking spaces with areas for wide turnarounds for Tour Buses/Coaches, Semi Trucks, Pull Behind Trailers, and RVs!

How much does internet cost?

Wireless Hi-Speed Internet is complimentary and covers all areas of Hotel guestrooms and all conference and public areas.

Is there a gym at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there is a pool on-site at the property. End your day with a refreshing dip in the hotel's pool. The pool area features an indoor patio along with an outdoor open-air patio. The perfect spot to relax and unwind after working or sightseeing the great Des Moines area attractions. Pool hours are from 6:00AM-12:00AM daily.

Is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG pet friendly?

Yes, pets are allowed. $40 non-refundable fee per pet. Fee waived for ADA Compliant Service Animals. Maximum of 2 pets per guest room. Pet must be crated if left unattended and Pets are not allowed in public areas, restaurant or pool area.

Is there shuttle service at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Complimentary Shuttle to and from the Des Moines International Airport and within a 5-mile radius of the property daily from 8:00AM - 10:00PM.

Meeting Rooms and Banquet Rooms at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Below are the meeting, banquet, conference and event spaces at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG.

Feel free to use the Holiday Inn Hotel & Suites Des Moines - Northwest by IHG meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Urbandale event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Heartland Ballroom
90 x 50 x 10 • 4500 sqft.
Banquet
376/--
Banquet Space Layout
Crescent
262
Crescent Tables Layout
Classroom
188
Classroom Meeting Layout
Hollow Square
108
Hollow Square Table Layout
U-Shape
81
U Shape Meeting Layout
Boardroom
108
Boardroom Meeting Space
Theater
400
Theater Layout
Reception
500
Reception Desk for Meeting
Regist. Desk
400
Registration Desk for Meeting
Room Details
Converts into 4 Salon Rooms
Room Type:Ballroom
Floor Level:Ground Level
Power Outlets:16
Natural Light?:No
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Minnesota Room
52 x 22 x 9 • 1144 sqft.
Banquet
80/--
Banquet Space Layout
Crescent
66
Crescent Tables Layout
Classroom
80
Classroom Meeting Layout
Hollow Square
46
Hollow Square Table Layout
U-Shape
40
U Shape Meeting Layout
Boardroom
46
Boardroom Meeting Space
Theater
125
Theater Layout
Reception
150
Reception Desk for Meeting
Regist. Desk
80
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Wisconsin Room
51 x 22 x 9 • 1125 sqft.
Banquet
80/--
Banquet Space Layout
Crescent
66
Crescent Tables Layout
Classroom
75
Classroom Meeting Layout
Hollow Square
48
Hollow Square Table Layout
U-Shape
40
U Shape Meeting Layout
Boardroom
46
Boardroom Meeting Space
Theater
125
Theater Layout
Reception
125
Reception Desk for Meeting
Regist. Desk
100
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
Colorado Room
22 x 25 x 9 • 550 sqft.
Banquet
40/--
Banquet Space Layout
Crescent
32
Crescent Tables Layout
Classroom
30
Classroom Meeting Layout
Hollow Square
22
Hollow Square Table Layout
U-Shape
18
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
50
Reception Desk for Meeting
Regist. Desk
40
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Illinois Room
22 x 25 x 9 • 550 sqft.
Banquet
40/--
Banquet Space Layout
Crescent
32
Crescent Tables Layout
Classroom
30
Classroom Meeting Layout
Hollow Square
22
Hollow Square Table Layout
U-Shape
18
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
50
Reception Desk for Meeting
Regist. Desk
40
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Indiana Room
22 x 25 x 9 • 550 sqft.
Banquet
40/--
Banquet Space Layout
Crescent
32
Crescent Tables Layout
Classroom
30
Classroom Meeting Layout
Hollow Square
22
Hollow Square Table Layout
U-Shape
18
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
50
Reception Desk for Meeting
Regist. Desk
40
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Kansas Room
22 x 25 x 9 • 550 sqft.
Banquet
40/--
Banquet Space Layout
Crescent
32
Crescent Tables Layout
Classroom
30
Classroom Meeting Layout
Hollow Square
22
Hollow Square Table Layout
U-Shape
18
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
50
Reception Desk for Meeting
Regist. Desk
40
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Michigan Room
22 x 25 x 9 • 550 sqft.
Banquet
40/--
Banquet Space Layout
Crescent
32
Crescent Tables Layout
Classroom
30
Classroom Meeting Layout
Hollow Square
22
Hollow Square Table Layout
U-Shape
18
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
50
Reception Desk for Meeting
Regist. Desk
40
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Missouri Room
22 x 25 x 9 • 550 sqft.
Banquet
40/--
Banquet Space Layout
Crescent
32
Crescent Tables Layout
Classroom
30
Classroom Meeting Layout
Hollow Square
22
Hollow Square Table Layout
U-Shape
18
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
50
Reception Desk for Meeting
Regist. Desk
40
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Nebraska Room
22 x 25 x 9 • 550 sqft.
Banquet
40/--
Banquet Space Layout
Crescent
32
Crescent Tables Layout
Classroom
30
Classroom Meeting Layout
Hollow Square
22
Hollow Square Table Layout
U-Shape
18
U Shape Meeting Layout
Boardroom
12
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
50
Reception Desk for Meeting
Regist. Desk
40
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Salon A
50 x 30 x 10 • 1500 sqft.
Banquet
125/--
Banquet Space Layout
Crescent
100
Crescent Tables Layout
Classroom
110
Classroom Meeting Layout
Hollow Square
36
Hollow Square Table Layout
U-Shape
54
U Shape Meeting Layout
Theater
150
Theater Layout
Reception
170
Reception Desk for Meeting
Regist. Desk
150
Registration Desk for Meeting
Room Details
Can be combined with Salon B
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:4
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Salon B
50 x 30 x 10 • 1500 sqft.
Banquet
125/--
Banquet Space Layout
Crescent
100
Crescent Tables Layout
Classroom
110
Classroom Meeting Layout
Hollow Square
36
Hollow Square Table Layout
U-Shape
54
U Shape Meeting Layout
Theater
150
Theater Layout
Reception
170
Reception Desk for Meeting
Regist. Desk
150
Registration Desk for Meeting
Room Details
Can be merged with Salon A and Salon C
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:4
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Salon C
50 x 30 x 10 • 1500 sqft.
Banquet
125/--
Banquet Space Layout
Crescent
100
Crescent Tables Layout
Classroom
110
Classroom Meeting Layout
Hollow Square
36
Hollow Square Table Layout
U-Shape
54
U Shape Meeting Layout
Theater
150
Theater Layout
Reception
170
Reception Desk for Meeting
Regist. Desk
150
Registration Desk for Meeting
Room Details
Can be merged with Salon B
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:4
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Salon D
18 x 20 x 10 • 360 sqft.
Banquet
24/--
Banquet Space Layout
Crescent
18
Crescent Tables Layout
Classroom
12
Classroom Meeting Layout
Hollow Square
9
Hollow Square Table Layout
U-Shape
20
U Shape Meeting Layout
Theater
25
Theater Layout
Reception
30
Reception Desk for Meeting
Regist. Desk
25
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:4
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
South Dakota Room
22 x 12 x 9 • 264 sqft.
Banquet
16/--
Banquet Space Layout
Crescent
10
Crescent Tables Layout
Classroom
15
Classroom Meeting Layout
Hollow Square
14
Hollow Square Table Layout
U-Shape
12
U Shape Meeting Layout
Theater
20
Theater Layout
Reception
26
Reception Desk for Meeting
Regist. Desk
20
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Boardroom
25 x 22 x 8 • 550 sqft.
U-Shape
14
U Shape Meeting Layout
Boardroom
14
Boardroom Meeting Space
Reception
20
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Iowa Boardroom
25 x 45 x 8 • 910 sqft.
Boardroom
20
Boardroom Meeting Space
Room Details
Has an attached VIP Lounge area as an optional add-on for the room.
Room Type:Boardroom
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
Iowa Boardroom VIP Lounge
17 x 21 x 8 • 360 sqft.
Reception
20
Reception Desk for Meeting
Room Details
Is an attached lounge area for the Iowa Boardroom. Can be rented separately. Room has a bar area & lounge sofa seating with a coffee table.
Room Type:Restaurant / Lounge
Floor Level:-1
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
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