THE PONTCHARTRAIN HOTEL - New Orleans LA 2031 St. Charles Avenue 70130

2031 St. Charles Ave., New Orleans, LA 70130 United States

View map

near Exit 234b on I-10 (~1.3mi)

In New Orleans (Lower Garden District)

8.8

Very Good

View all 1008 reviews

Call to book 1-800-219-2797 by Res.ai

Group Sales: 1-800-906-2871

The Pontchartrain Hotel is located in the heart of New Orleans, close to popular attractions like Magazine Street, the Ernest N. Morial Convention Center, and the Caesars Superdome.

Ask AI any question

We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Breakfast available (surcharge)

Free WiFi

Free use of nearby fitness center

Valet parking (surcharge)

View all amenities

View all 130 photos

Reviews

"Excellent in every way"

Great location, lovely service, cool vibe, great music!

David R. (Individual traveler, booked 1 room)

Verified Review, stayed from Wed May 27 to Fri May 29 2026 at a $134.25 average nightly rate.

"A Great Experience"

Can't say enough good things about the entire staff.

Ronald S. (Individual traveler, booked 1 room)

Verified Review, stayed from Tue Mar 24 to Wed Mar 25 2026 at a $140.27 average nightly rate.

"Excellent Stay"

Efficient staff, excellent bar and very well appointed room. I could not have been happier.

James B. (Individual traveler, booked 1 room)

Verified Review, stayed from Mon Jul 14 to Tue Jul 15 2025 at a $125.10 average nightly rate.

View all reviews

Property Description

With a stay at The Pontchartrain Hotel, you'll be centrally located in New Orleans, a short 7-minute walk from Magazine Street and 15 minutes by foot from National World War II Museum. This hotel is 1.5 mi (2.4 km) from Ernest N. Morial Convention Center and 1.5 mi (2.4 km) from Caesars New Orleans Casino.

Enjoy American cuisine at Silver Whistle Cafe, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 106 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Coliseum Square - 0.4 mi
Garden District - 0.4 mi
New Orleans Zoo Audubon - 0.5 mi
New Orleans Amtrak - 0.8 mi
Union Terminal/AMTRAK - 0.8 mi
Ogden Museum of Southern Art - 0.8 mi
Confederate Memorial Hall - 0.8 mi
Contemporary Arts Center - 0.8 mi
National World War II Museum - 0.8 mi
Smoothie King Center - New Orleans Pelicans - 1.0 mi
Magazine Street - 1.0 mi
Morial Convention Center - 1.0 mi
New Orleans City Hall - 1.0 mi
New Orleans Jazz Festival - 1.0 mi
Ernest N. Morial Convention Center - 1.0 mi
Lafayette Square - 1.1 mi
Louisiana Superdome (Mercedes-Benz Superdome) - New Orleans Saints - 1.1 mi
Essence Music Festival - 1.1 mi
Central Business District - 1.2 mi
Mercedes-Benz Superdome - 1.2 mi
Cruise Line Terminal - 1.2 mi
Harrah's Casino - 1.2 mi
U.S. Customhouse - 1.4 mi
Canal Street - 1.4 mi
Aquarium Of the Americas Riverwalk - 1.4 mi
VA/Medical Complex - 1.4 mi
Orpheum Theater - 1.4 mi
LSU Medical School - 1.5 mi
Saenger Theater - 1.5 mi
Arnaud's Restaurant - 1.6 mi
Cigar Factory New Orleans and Museum - 1.6 mi
Woldenberg Park - 1.6 mi
Historical Pharmacy Museum - 1.7 mi
Mardi Gras World - 1.7 mi
Historic New Orleans Collection - 1.7 mi
Preservation Hall - 1.8 mi
Cabildo - 1.8 mi
Jackson Square - 1.8 mi
Saint Louis Cathedral - 1.9 mi
French Quarter - 1.9 mi

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Make use of convenient amenities, which include complimentary wireless internet access and complimentary use of a nearby fitness facility.

Named #1 Hotel in New Orleans by Condé Nast Traveler's 2018 and 2019 Reader's Choice Awards. Named the #1“Best Hotel Restaurant” in the country according to USA TODAY 10BEST Readers' Choice 2019 The legendary Pontchartrain Hotel reclaims its place as the new plus ultra classic New Orleans hotel. Located in the Garden District of New Orleans, adjacent to its charming streetcar route, the Pontchartrain Hotel is a one-of-a-kind full service luxury New Orleans hotel. This historic circa-1927, 14-story architectural gem, provides modern luxurious amenities, minutes away convenience, and old school home away from home attention to all your needs. A sanctuary where both visitors and locals mix it up, the re-imagined Pontchartrain offers four restaurant and bar options, including a breathtaking-view new rooftop bar and lounge. Whether you are looking for a vacation, in town for a business affair, or here for an extended stay, the Pontchartrain is an only in New Orleans stay, providing comfort in a city that prides itself on making everyone feel at home. With its impressive architecture, convenient Garden District location, and impeccable reputation, The Pontchartrain Hotel is an ideal destination for meetings and conferences in New Orleans. We also welcome group events. Our hotel features 3,500 square feet of flexible meeting space that can be catered to your specific needs. Our unique meeting venues include the Parlor (2,800 square feet) and for smaller events , the spectacular Mile High Pie Club, a mahogany-paneled private dining room, which can host 25-30 guests for private functions. Our capable staff will be on hand to help you plan every aspect of your event, including catering services provided by our talented and experienced culinary team.

Local Attractions

Garden District, Magazine street shopping and restaurants, streetcar, Uptown, University Area, Audubon Park and Zoo, French Quarter, National WW II Museum, Ogden Museum, NOCHI.

Details / Other Expenses

Check-In 4:00 PM - anytime

Check-Out 11:00 AM

Year of Last Renovation: 2016

Floors: 11

Rooms: 106

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 106

Handicap Rooms: 5

Suites: 13

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 2

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: 0.3 Mi

Dist. to Nearest Gym: 0.3 Mi

Ownership: Cody Bertone

Nightly Parking: 55.6

Total Taxes: 16.20%

Total Misc Fees: $1.00 USD

Cancellation: 72 hours prior to arrival

Check-In Instructions:

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Amenities / Features

24-hour front desk
ATM/banking
Breakfast available (surcharge)
Check In: 4:00 PM - anytime
Check Out: 11:00 AM
Dry cleaning/laundry service
Elevator
Elevator door width (centimeters) - 97
Elevator door width (inches) - 38
Free WiFi
Free use of nearby fitness center
Internet access in public areas - high speed
Luggage storage
Maximum number of pets per room 2
No accessible shuttle
No rollaway/extra beds available
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Number of restaurants - 2
Only dogs are allowed
Pets allowed
Porter/bellhop
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Proposal/romance packages available
Service animals are allowed
Service animals are exempt from fees/restrictions
Smoke-free property
Stair-free path to entrance
Valet parking (surcharge)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Wheelchair-accessible on-site restaurant
Wheelchair-accessible public washroom

Green Sustainability

N/A

Airport & Shuttle Info

New Orleans -MSY, 15 miles, 20-30 minute drive. Easy access

Sorry, no airport shuttle available.

Local Shuttle Info:

Breakfast Information

Breakfast available (USD 15-20, 07:00-11:00, a la carte)

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets allowed (USD 75 per pet per stay, non-refundable, dogs only) Service animals allowed Max pets allowed (2) Pets deposit (USD 75 per pet, non-refundable)

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Parking Info

Valet parking (USD 55 + tax per day (USD 55.69 with tax included per day), 24h, on site, garage, with in/out privileges) Private parking (USD 55 + tax per day (USD 55.69 with tax included per day))

Internet / WiFi

We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Refundable incidentals deposit: USD 250 per accommodation, per stay Resort fee: USD 23.35 per accommodation, per night The resort fee includes: Additional inclusions Fitness center access Health club access In-room bottled water In-room coffee In-room safe Nearby fitness center access Phone calls We have included all charges provided to us by the property. Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person Valet parking fee: USD 55.69 per day (in/out privileges) Pet fee: USD 75 per pet, per stay Service animals are exempt from fees Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We have included all charges provided to us by the property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.

Cashless transactions are available

Suggested AI Generated Itinerary

Day 1

Breakfast Café du Monde - Famous for its beignets and café au lait, this iconic café is a must-visit. Located 1.2 miles from The Pontchartrain Hotel.

Lunch Cochon Butcher - A casual eatery offering delicious sandwiches and charcuterie. Located 0.8 miles from The Pontchartrain Hotel.

Dinner Commander's Palace - A renowned fine dining restaurant known for its Creole cuisine and elegant atmosphere. Located 0.5 miles from The Pontchartrain Hotel.

Activity Explore the Garden District - Take a stroll through the historic neighborhood known for its beautiful mansions and oak-lined streets. Located within walking distance from The Pontchartrain Hotel.

Day 2

Breakfast Elizabeth's - A local favorite known for its hearty breakfast dishes, including praline bacon. Located 2.4 miles from The Pontchartrain Hotel.

Lunch Café Amelie - Enjoy a leisurely lunch in a charming courtyard setting at this French Quarter gem. Located 1.6 miles from The Pontchartrain Hotel.

Dinner Emeril's New Orleans - Celebrity chef Emeril Lagasse's flagship restaurant serving up innovative Creole and Cajun dishes. Located 1.3 miles from The Pontchartrain Hotel.

Activity French Quarter Walking Tour - Immerse yourself in the vibrant atmosphere of the French Quarter while learning about its rich history. Located within walking distance from The Pontchartrain Hotel.

Day 3

Breakfast Willa Jean - Start your day with delicious pastries and Southern-inspired breakfast dishes at this trendy bakery and café. Located 0.9 miles from The Pontchartrain Hotel.

Lunch Coop's Place - Dive into authentic Cajun and Creole flavors at this casual eatery known for its jambalaya and gumbo. Located 0.7 miles from The Pontchartrain Hotel.

Dinner Antoine's Restaurant - A historic dining institution serving classic New Orleans cuisine since 1840. Located 1.1 miles from The Pontchartrain Hotel.

Activity Steamboat Natchez Jazz Cruise - Enjoy live jazz music and breathtaking views of the Mississippi River on a traditional steamboat. Located 1.5 miles from The Pontchartrain Hotel.

Frequent Questions

FAQs about The Pontchartrain Hotel

What time is check in?

Check in time is 4:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does The Pontchartrain Hotel have?

There are 106 rooms in the property.

Is there any meeting space at The Pontchartrain Hotel?

Yes, they have 2 meeting rooms that can support various table layouts.

What kind of breakfast is at The Pontchartrain Hotel?

Breakfast available (USD 15-20, 07:00-11:00, a la carte)

What parking is available at The Pontchartrain Hotel?

Valet parking (USD 55 + tax per day (USD 55.69 with tax included per day), 24h, on site, garage, with in/out privileges) Private parking (USD 55 + tax per day (USD 55.69 with tax included per day))

How much does internet cost?

We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.

Is there a gym at The Pontchartrain Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Is The Pontchartrain Hotel pet friendly?

Yes, pets are allowed. Pets allowed (USD 75 per pet per stay, non-refundable, dogs only) Service animals allowed Max pets allowed (2) Pets deposit (USD 75 per pet, non-refundable)

Is there shuttle service at The Pontchartrain Hotel?

New Orleans -MSY, 15 miles, 20-30 minute drive. Easy access