citizenM Boston North Station
The citizenM Boston North Station hotel offers a range of amenities including a bar/lounge, gym, restaurant, spa, and free WiFi/Internet.
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I already wrote the reviews about these two employees to management. Here is what I wrote here in quotes: "Dear citizenM Management, I recently stayed at the citizenM Boston North Station hotel at 70 Causeway Street and unfortunately had to leave early tonight (08/24/2026). I originally booked my stay from Sunday evening (08/23/2026) through Tuesday (8/25/2026), but unfortunately had to leave early due to circumstances completely unrelated to the hotel or its customer service. I actually felt quite sad about leaving early because I was treated exceptionally well by two members of your staff. One was a young man with black hair and a tanned complexion, whose name I unfortunately forgot and the other was a woman named Sophia. Both were exceptionally kind, welcoming and friendly when I arrived Sunday evening, sometime between approximately 8:00 and 8:40 PM. I was staying in room 1003 on the 10th floor and I mentioned to them that I work two jobs. They were both so genuinely pleasant that their hospitality really stood out to me. I am still impressed as well as shocked by how well I was treated during my stay. I regret that I cannot remember the young man's name who worked alongside Sophia, which is why I am providing my reservation information in case you are able to identify him. My confirmation number is H19841286 and my name is William Clark. Both would recognize who I was simply by the fact I told them I work two jobs. Perhaps the exact time I checked in would help identify the young man alongside Sophia. My primary reason for contacting you, of course, is to make sure that both Sophia and the young man receive recognition for the excellent customer service they provided. I would be very happy to provide additional details about my interaction with them if that would be helpful. Thank you for having such wonderful employees. I genuinely wanted to make sure their kindness did not go unnoticed. I also hope they get the recognition they deserve. If you'd like to talk more, my email is WilliamC112347@yahoo.com and my Phone number is 978 990 6286. Sincerely, William Clark ".
I have no problem coming back here many times marvelous place.
Great stay.
Very impressed with room, rate and service will stay again.
I had a wonderful stay at Citizen M while in town for a concert at the TD Garden. The staff was a delight and they made you feel like you were at home. The atmosphere is urban chic and the view from the restaurant bar is fantastic. Not to mention the proximity to the Garden. You are steps away from entering and exiting the building to the comfort of your room.
Great hotel at an affordable price. Will stay there any time I need to stay in north end Boston.
Check-In 2:00 PM - anytime
Check-Out 11:00 AM
Year of Last Renovation: 2019
Floors: 8
Rooms: 272
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 272
Handicap Rooms: 0
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 6
Total Taxes: 14.95%
Total Misc Fees: $0.00 USD
Cancellation: No charge for Cxl made 30 days before day of arrival. Cxl between 30 and 15 days prior to arrival - 50% of the reservation's full value will be charged. Between 14 and 7 days a charge of 75%, 7 days prior to arrival - full value will be charged,
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - 18991267008
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
- 24-hour business center
- 24-hour fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- BREEAM
- Banquet hall
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Breakfast available (surcharge)
- Bulk dispenser for toiletries
- Business center
- Check In: 2:00 PM - anytime
- Check Out: 11:00 AM
- Coffee/tea in common areas
- Comprehensive food waste policy
- Coworking spaces
- Double-glazing on all windows
- Elevator
- Elevator door width (centimeters) - 107
- Elevator door width (inches) - 42
- Events/parties not allowed
- Express check-in
- Express check-out
- Free WiFi
- Guest education on local ecosystems and culture
- Guest will receive an email before arrival 24 hours
- Guests will receive an email with special check-in instructions
- Health or beauty spa nearby
- Housekeeping on request
- LGBTQIA+ friendly
- Locally-owned & organized tours & activities
- Multilingual staff
- No accessible shuttle
- No cribs (infant beds) available
- No rollaway/extra beds available
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Noise-free rooms not guaranteed
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of meeting rooms - 6
- Number of restaurants - 1
- Pets not allowed
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Recycling
- Registration desk height (centimeters) - 81
- Registration desk height (inches) - 32
- Reusable cups only
- Safe-deposit box at front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Showcase for local artists
- Smoke-free property
- Stair-free path to entrance
- Television in common areas
- Water dispenser
- Water dispenser use by guests actively encouraged
- Water-efficient showers only
- Water-efficient toilets only
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
Start your day right with a full American breakfast, a selection of hot and crispy pastries, and strongly brewed coffee or tea to keep you going! Serving breakfast from 6.00-11.00AM. $18.95
no parking on site, but there is parking nearby
Complimentary high speed internet throughout the hotel
Contactless check-in is available
Contactless check-out is available
Essential workers only - NO
Cashless transactions are available
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Day 2
Day 3
FAQs about citizenM Boston North Station
What time is check in?
Check in time is 2:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does citizenM Boston North Station have?
There are 272 rooms in the property.
Is there any meeting space at citizenM Boston North Station?
Yes, they have 6 meeting rooms that can support various table layouts.
What kind of breakfast is at citizenM Boston North Station?
Start your day right with a full American breakfast, a selection of hot and crispy pastries, and strongly brewed coffee or tea to keep you going! Serving breakfast from 6.00-11.00AM. $18.95
What parking is available at citizenM Boston North Station?
no parking on site, but there is parking nearby
How much does internet cost?
Complimentary high speed internet throughout the hotel
Is there a gym at citizenM Boston North Station?
Yes, there is a gym/fitness area available on-site at the property.
- TD Banknorth Garden - Boston Celtics - Boston Bruins - 0.1 mi
- Copp's Hill Burying Ground - 0.3 mi
- Old North Church - 0.4 mi
- West End - 0.6 mi
- Paul Revere's House - 0.6 mi
- Charlestown - 0.6 mi
- New England Holocaust Memorial - 0.6 mi
- Dragon Boat Festival - 0.6 mi
- Boston Harborfest - 0.7 mi
- Harrison Gray Otis House - 0.7 mi
- Faneuil Hall - 0.7 mi
- North End - 0.8 mi
- Museum of African American History - 0.8 mi
- Boston City Hall - 0.8 mi
- Suffolk University - 0.8 mi
- Boston National Historical Park - 0.8 mi
- Downtown Boston - 0.8 mi
- Museum of Science - 0.9 mi
- Old State House - 0.9 mi
- Star Wars: Where Science Meets Imagination - 0.9 mi
- USS Constitution Museum - 0.9 mi
- King's Chapel - 0.9 mi
- Boston Athenaeum - 0.9 mi
- Massachusetts General Hospital (MGH) - 0.9 mi
- Massachusetts State House - 0.9 mi
- Nichols House Museum - 1.0 mi
- Boston Tea Party Reenactment - 1.0 mi
- Boston Blues Festival - 1.0 mi
- Bunker Hill Monument - 1.1 mi
- Old South Meeting House - 1.1 mi
- Old Granary Burying Ground - 1.1 mi
- Freedom Trail - 1.1 mi
- Park Street Church - 1.1 mi
- New England Aquarium - 1.1 mi
- Long Wharf - 1.1 mi
- Boston Harbor Islands State Park - 1.1 mi
- Orpheum Theater - 1.1 mi
- Beacon Hill - 1.1 mi
- Financial District - 1.2 mi
- Downtown Crossing - 1.2 mi
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I already wrote the reviews about these two employees to management. Here is what I wrote here in quotes: "Dear citizenM Management, I recently stayed at the citizenM Boston North Station hotel at 70 Causeway Street and unfortunately had to leave early tonight (08/24/2026). I originally booked my stay from Sunday evening (08/23/2026) through Tuesday (8/25/2026), but unfortunately had to leave early due to circumstances completely unrelated to the hotel or its customer service. I actually felt quite sad about leaving early because I was treated exceptionally well by two members of your staff. One was a young man with black hair and a tanned complexion, whose name I unfortunately forgot and the other was a woman named Sophia. Both were exceptionally kind, welcoming and friendly when I arrived Sunday evening, sometime between approximately 8:00 and 8:40 PM. I was staying in room 1003 on the 10th floor and I mentioned to them that I work two jobs. They were both so genuinely pleasant that their hospitality really stood out to me. I am still impressed as well as shocked by how well I was treated during my stay. I regret that I cannot remember the young man's name who worked alongside Sophia, which is why I am providing my reservation information in case you are able to identify him. My confirmation number is H19841286 and my name is William Clark. Both would recognize who I was simply by the fact I told them I work two jobs. Perhaps the exact time I checked in would help identify the young man alongside Sophia. My primary reason for contacting you, of course, is to make sure that both Sophia and the young man receive recognition for the excellent customer service they provided. I would be very happy to provide additional details about my interaction with them if that would be helpful. Thank you for having such wonderful employees. I genuinely wanted to make sure their kindness did not go unnoticed. I also hope they get the recognition they deserve. If you'd like to talk more, my email is WilliamC112347@yahoo.com and my Phone number is 978 990 6286. Sincerely, William Clark ".
I have no problem coming back here many times marvelous place.
Great stay.
Very impressed with room, rate and service will stay again.
I had a wonderful stay at Citizen M while in town for a concert at the TD Garden. The staff was a delight and they made you feel like you were at home. The atmosphere is urban chic and the view from the restaurant bar is fantastic. Not to mention the proximity to the Garden. You are steps away from entering and exiting the building to the comfort of your room.
Great hotel at an affordable price. Will stay there any time I need to stay in north end Boston.
Most amazing staff. Especially Anthony(manager) and Emma.
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What is cool about this hotel?
The citizenM Boston North Station hotel offers a range of amenities including a bar/lounge, gym, restaurant, spa, and free WiFi/Internet.