Canopy by Hilton Cancun La Isla
It offers a rooftop terrace, outdoor pool with poolside bar, on-site spa, free bicycles, two restaurants and multiple bars, a shopping mall steps away, strong accessibility features, electric car charging, and a pet-friendly program that includes dog beds and bowls.
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 3:00 PM - anytime
Check-Out 12:00 PM
Year of Last Renovation: 2019
Floors: 9
Rooms: 174
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 174
Handicap Rooms: 5
Suites: 5
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 3
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Ownership: Hilton
Nightly Parking: 20.0
Total Taxes: 19.00%
Total Misc Fees: $1.50 USD
Cancellation: According to anticipation of booking
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- 24-hour business center
- 24-hour front desk
- Beach nearby
- Braille or raised signage
- Breakfast available (surcharge)
- Casino nearby
- Check In: 3:00 PM - anytime
- Check Out: 12:00 PM
- Concierge services
- Dry cleaning/laundry service
- Ecotours nearby
- Electric car charging station
- Elevator
- Fitness facilities
- Food and water bowls
- Free WiFi
- Free bicycles on site
- Free valet parking
- Handrails in hallways
- Handrails in stairways
- Housekeeping on request
- LGBTQIA+ friendly
- Library
- Luggage storage
- Multilingual staff
- No accessible shuttle
- Number of bars/lounges - 2
- Number of coffee shops/cafes - 1
- Number of meeting rooms - 3
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 2
- On bay
- Only dogs are allowed
- Outdoor entertainment area
- Outdoor furniture
- Pets allowed
- Pets cannot be left unattended
- Pool sun loungers
- Porter/bellhop
- Professional property host/manager
- Proposal/romance packages available
- Reception hall
- Rooftop terrace
- Self parking (surcharge)
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Shopping mall on site
- Smoke-free property
- Snack bar/deli
- Spa services on site
- Stair-free path to entrance
- Television in common areas
- Tours/ticket assistance
- Visual alarms in hallways
- Water dispenser
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
A big part of what makes us Canopy by Hilton™ is keeping things simple, personal and positive in everything we do. When it comes to environmental responsibility, simple means we reduce waste, energy and water use and carbon emissions. Personal means we engage with like-minded partners. And positive means we create value for our neighborhoods. By focusing on the details, we make a clear difference—for our guests, our partners, our neighbors and our world. Thoughtfully Local Every Canopy hotel provides an authentically local experience through our connection to the art, culture and fabric of its neighborhood. • A thoughtful Welcome Gift from the neighborhood • Partnerships with local businesses and artisans, including on-property art • Retail offerings from local companies • Empowered, energetic Enthusiasts who are expert guides to the neighborhood • Canopy bikes that encourage guests to explore our great neighborhoods without relying on cars The Just-Right Room In each Just-Right Room, there's a place for everything—and every detail reflects environmentally responsible materials and practices. • Digital check-in, key and in-room collateral • Recycling (in room and on property) • Low-flow toilets • Sustainably produced bath amenities with biodegradable packaging • Filtered water systems on each floor and in-room water glasses crafted from recycled wine bottles • Natural-fiber bedding and terry that can be washed in cold water • Linen and towel re-use encouraged • Serta for Canopy mattresses made from post-industrial recycled steel and wood from certified sustainable forests • Clean the World™ soap recycling • Natural building materials and FF&E • We use Lightstay to track our progress in reducing waste and the consumption of energy and water. Eat, Drink, Smile Canopy is no cookie-cutter hotel. So we take an artisanal approach to food and beverages, with menus featuring local, fresh and seasonal ingredients. • Our menus and kitchens support community farms and farmers, fostering local economies and ecosystems • Evening tastings featuring local microbrews and regional wines • Partnerships with local businesses such as craft breweries and artisanal bakeries • Cage-free eggs • Group-housing pork • Commitment to sustainable sourcing • Canopy cocktail program centered around engaging guests through unique serves, strong education of staff who speak with confidence about their locally-relevant offerings, and socially-engaged drinking • Providing flawless execution of neighborhood-based, culinary-quality coffees and teas
The Canopy breakfast is all about fresh, quality products that aim to utilize local products and seasonal ingredients. A blend of healthy choices with locally-inspired savory as well as indulgent, sweet options appeal to the modern traveler. Our signature offering includes items like a morning flatbread, baked goods, fresh fruit, and yogurt is a key element of Canopy's Positive Stay promise. Rather than cooking to order, all items are artfully-displayed for guests to help themselves. Part of creating a truly welcoming atmosphere is providing an ever-rotating morning offering for guests. As morning service comes to a close, the café transitions naturally. Perhaps some last elements of the breakfast offering are left on the communal table for guests to enjoy as they leave for the day. To draw guests and locals in, stage the barista section of the open counter with pastries and other items available for purchase.
Parking service available with extra cost.
Complimentary Wireless Internet Access throughout the Property
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
Located in the most desirable neighborhoods and destinations around the world, Canopy by Hilton delivers elevated, boutique hotel experiences that immerse guests in the best of the locale. Sophisticated design, bespoke food & beverage and crafted touchpoints deliver a locally inspired, high-end, welcoming stay. Each hotel offers premium amenities and inviting, soulful ambiance, leaving guests feeling alive, inspired and recharged.
The Canopy by Hilton highlights above are subject to change without notice.
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FAQs about Canopy by Hilton Cancun La Isla
What time is check in?
Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Canopy by Hilton Cancun La Isla have?
There are 174 rooms in the property.
Is there any meeting space at Canopy by Hilton Cancun La Isla?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Canopy by Hilton Cancun La Isla?
The Canopy breakfast is all about fresh, quality products that aim to utilize local products and seasonal ingredients. A blend of healthy choices with locally-inspired savory as well as indulgent, sweet options appeal to the modern traveler. Our signature offering includes items like a morning flatbread, baked goods, fresh fruit, and yogurt is a key element of Canopy's Positive Stay promise. Rather than cooking to order, all items are artfully-displayed for guests to help themselves. Part of creating a truly welcoming atmosphere is providing an ever-rotating morning offering for guests. As morning service comes to a close, the café transitions naturally. Perhaps some last elements of the breakfast offering are left on the communal table for guests to enjoy as they leave for the day. To draw guests and locals in, stage the barista section of the open counter with pastries and other items available for purchase.
What parking is available at Canopy by Hilton Cancun La Isla?
Parking service available with extra cost.
How much does internet cost?
Complimentary Wireless Internet Access throughout the Property
Is there a gym at Canopy by Hilton Cancun La Isla?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Canopy by Hilton Cancun La Isla?
Yes, there is a pool on-site at the property. Our Rooftop sanctuary, Wander, features an infinity pool and shallow chaise lounge soaking pool offers spectacular views over the Nichupté Lagoon on one side and astonishing views to the ocean on the other. HOURS Open 8:00 am - 10:00 pm, daily. Breakfast: 6:00 am - 10:00 am Afternoon Bites: 12:00 pm - 5:00 pm
Is Canopy by Hilton Cancun La Isla pet friendly?
Yes, pets are allowed. Paws In The Neighborhood We are pet-friendly!Once checked-in, guests and their four-legged friends can settle into their Just-Right Room, complete with a Just-right dog bed, a Canopy placemat, "Woof!" door hanger tag and food and water bowls. There is also a filtered spring water station on every floor of the hotel, so both guests and pups can refuel throughout their stay.
Is there shuttle service at Canopy by Hilton Cancun La Isla?
Cancun International Airport The hotel is located 12.3 miles away from airport.
Meeting Rooms and Banquet Rooms at Canopy by Hilton Cancun La Isla
Below are the meeting, banquet, conference and event spaces at Canopy by Hilton Cancun La Isla.
Feel free to use the Canopy by Hilton Cancun La Isla meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cancun event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Room Details

Room Details

Room Details
- La Isla Shopping Mall - 0.1 mi
- Acuario Interactivo (Interactive Aquarium) - 0.1 mi
- Yamil Lu'um - 0.2 mi
- Luxury Avenue - 1.1 mi
- Cancun Hotel Zone - 2.6 mi
- Nautilus Diving and Training Center - 3.0 mi
- Aquaworld - 3.1 mi
- Cancun Convention Center - 3.2 mi
- Plaza Caracol - 3.3 mi
- Playa Tortuga - 3.3 mi
- Playa Langosta - 4.3 mi
- Museo de Arte Popular Mexicano - 4.7 mi
- Playa Delfines - 5.7 mi
- El Rey Ruins (Zona Arqueologica El Rey) - 5.7 mi
- Playa Las Perlas - 6.3 mi
- City Centre Cancun - 7.5 mi
- Puerto Juarez - 7.5 mi
- Downtown Cancun - 8.8 mi
- Downtown Puerto Juarez - 9.4 mi
- Wet n' Wild (Parque Nizuc Waterpark) - 10.9 mi
- Cancun Intl. Airport (CUN) - 13.7 mi
- Isla Mujeres Airport (ISJ) - 15.5 mi
- Downtown Isla Mujeres - 16.5 mi
- Crococun Zoo - 28.4 mi
- Downtown Puerto Morelos - 31.1 mi
- Puerto Morelos - 31.7 mi
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Hi there! You can ask me anything at all about the Canopy by Hilton Cancun La Isla.
Try some of these examples:
"What's for breakfast?"
"What's the parking situation?"
"How far is [location of your choice]?"
What is cool about this hotel?
It offers a rooftop terrace, outdoor pool with poolside bar, on-site spa, free bicycles, two restaurants and multiple bars, a shopping mall steps away, strong accessibility features, electric car charging, and a pet-friendly program that includes dog beds and bowls.