Fairmont Empress
Located in the heart of Victoria, the Fairmont Empress is within walking distance of popular attractions such as the Maritime Museum of British Columbia and Victoria Bug Zoo.
First class service at all levels.
I have only good things to say about our stay. Starting with check in, Valentine was professional and welcoming. Our room was very nice. We had beverages and food in both Q and Bengal. Everything was perfect! Thank you for making this a special experience. We will be back again soon.
We came here last year in the gold rooms area. We had such a good experience we decided to come again. The staff is so attentive. I forgot to buy distilled water for my sleep apnea machine. I asked if by chance they had some. Soon a large bottle came to my door. The gold lounge is amazing. Always food is available. For breakfast the eggs are orgainic with bright orange color.
It is a lovely hotel. The grounds are beautiful and it is so very well maintained. The staff was so friendly and wanting to accommodate our every need. Thank you!
First time for my wife and I staying at the empress hotel and it was an incredible experience. Glad we listened to a friend and upgraded to the gold level. The staff was extremely nice and helpful, even moving our room due to it being in an area that was quite loud. But it's not a deal breaker. Would stay here again for sure!
Very nice furniture and decor and an amazing view of the harbour.
Absolutely wonderful stay here All staff very helpful and friendly Great food in the gold lounge.
Check-In 4:00 PM - anytime
Check-Out 11:00 AM
Year of Last Renovation: 2017
Floors: 8
Rooms: 437
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 437
Handicap Rooms: 4
Suites: 53
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 46
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Nightly Parking: $30.
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
Cancellation: Individual: 48 hrs prior ; Group: 30 days prior
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses some solar energy; some water is reused through a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The photos are representative of rooms offered and may differ from the actual room received.
- 24-hour business center
- 24-hour front desk
- ATM/banking
- Access to nearby indoor pool
- All property's electricity comes from renewable sources
- Art gallery on site
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Bicycle parking available
- Bicycle rentals on site
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Biosphere
- Breakfast available (surcharge)
- Business center
- By ocean
- Change of bed sheets (on request)
- Change of towels (on request)
- Check In: 4:00 PM - anytime
- Check Out: 11:00 AM
- Children's pool
- Coffee/tea in common areas
- Comprehensive food waste policy
- Comprehensive recycling policy
- Concierge services
- Conference center
- Conference space
- Conference space size (feet) - 22600
- Conference space size (meters) - 2100
- Cruise terminal shuttle (surcharge)
- Designated smoking areas
- Designer stores on site
- Dry cleaning/laundry service
- Eco-friendly toiletries
- Ecotours nearby
- Electric car charging station
- Energy-saving switches
- Express check-in
- Express check-out
- Ferry terminal shuttle (surcharge)
- Fitness facilities
- Food and water bowls
- Free WiFi
- Free newspapers in lobby
- Full-service spa
- Garden
- Gift shops or newsstand
- Golf lessons available nearby
- Golfing nearby
- Green Key Global
- Grey water recycling system
- Hair salon
- Health club
- Hiking/biking trails nearby
- Housekeeping on request
- Humane animal treatment
- Kayaking nearby
- LED light bulbs
- LGBTQIA+ friendly
- Laundry facilities
- Limo or town car service available
- Locally-owned & organized tours & activities
- Locally-sourced food on site (80% or more)
- Luggage storage
- Maximum number of pets per room 2
- Meeting rooms
- Mountain biking nearby
- Multilingual staff
- No accessible shuttle
- No cribs (infant beds) available
- No elevators
- No rollaway/extra beds available
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Number of bars/lounges - 1
- Number of hot tubs - 1
- Number of indoor pools - 1
- Number of restaurants - 2
- Organic food
- Pets allowed
- Pets allowed (no fees)
- Picnic area
- Pool sun loungers
- Porter/bellhop
- Professional property host/manager
- Recycling
- Renewable energy source - solar
- Reusable cups only
- Reusable tableware only
- Safe-deposit box at front desk
- Sailing nearby
- Sauna
- Scooter/moped rentals nearby
- Self parking (surcharge)
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Shopping mall on site
- Shopping on site
- Showcase for local artists
- Spa treatment room(s)
- Steam room
- Sustainability/community reinvestment (10% revenue or more)
- Terrace
- Tours/ticket assistance
- Valet parking (surcharge)
- Vegan menu options available
- Vegetable garden
- Vegetarian breakfast available
- Vegetarian menu options available
- Vending machine
- Water dispenser
- Water-efficient showers only
- Wedding services
- Wheelchair accessible
- Wheelchair accessible – no
Fairmont Hotels & Resorts was founded on an enduring connection to the land and communities where we do business. In 1990, our Canadian hotels pioneered the Green Partnership program—a comprehensive commitment to minimizing our hotels' impact on the planet, which was accompanied by a guidebook on sustainable best practices in the lodging industry. This green philosophy has grown to become a core value of our company. The Fairmont Green Partnership program allows our eco-friendly hotels to meet and exceed guest expectations of operational sustainability. It focuses on improvements in waste management, sustainability, and energy and water conservation at our properties, and innovative community outreach programs involving local groups and partnerships. Through operational improvements, environmental benefits are realized, often through reduced utilities consumption and best practices. Our green resorts' sustainability efforts encompass everything from recycling and organic waste diversion in the hotel's kitchens to retrofitting energy-efficient lighting. They also include such activities as redistribution of household goods and food to those in need, purchasing green power and employing sustainable energy technology. Our joint hotel and community projects—known as Eco-Innovation signature projects—are designed to concentrate our efforts to “think globally and act locally.” These projects offer unique travel experiences that encourage guest interaction and learning; examples include clean air awareness in California, coral reef protection in Hawaii, and international efforts in the conservation of endangered species, such as North Atlantic right whales, peregrine falcons and sea turtles. We are also involved in efforts to address deforestation and river conservation, as well as green space and trail development. Fairmont also believes in sharing the stewardship message. We continue to work with partners and associations such as the United States Environmental Protection Agency (ENERGY STAR® program), the Hotel Association of Canada (Green Key Eco-Rating Program) and the Pembina Institute for Appropriate Development. Most recently, Fairmont has joined the World Heritage Alliance, an industry-leading initiative that was jointly formed by Expedia® and the United Nations Foundation to promote sustainable tourism and awareness of World Heritage sites and communities. Beyond highlighting our commitment to the environment, these affiliations help promote unique Fairmont eco-experiences and share Fairmont's vision as we strive towards sustainable tourism and responsible travel practices.
Breakfast is not included in room rates, please join us in Q at the Empress for breakfast a la carte.
33.00 per day for over night self-parking and 45.00 for over night valet parking
Internet in guestrooms is complimentary.
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential workers only - NO
Cashless transactions are available
Offer a wide range of properties from historic hotels, elegant resorts, and modern city centered locations
The Fairmont President's Club is a guest recognition program where members can get special benefits such as free high-speed internet service, Fairmont fit athletic wear, use of golfclubs in certain locations, a members-only reservation line making it faster and easier to check-in/check-out, and other exclusive offers. The best part of the program is that its free to join
Fairmont also has a Green Partnership Program helping to reduce the amount of energy, water, and waste used
Luxury amenities at these propertiesinclude the Willow Stream Spas, to unwind and relax, golf and ski resorts for sport enthusiasts, specialized cocktails, and wonderful boardroom and meeting space facilities
The Fairmont Hotels highlights above are subject to change without notice.
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FAQs about Fairmont Empress
What time is check in?
Check in time is 4:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Fairmont Empress have?
There are 437 rooms in the property.
Is there any meeting space at Fairmont Empress?
Yes, they have 46 meeting rooms that can support various table layouts.
What kind of breakfast is at Fairmont Empress?
Breakfast is not included in room rates, please join us in Q at the Empress for breakfast a la carte.
What parking is available at Fairmont Empress?
33.00 per day for over night self-parking and 45.00 for over night valet parking
How much does internet cost?
Internet in guestrooms is complimentary.
Is there a gym at Fairmont Empress?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Fairmont Empress?
Yes, there is a pool on-site at the property. •Indoor heated swimming pool open 5:00am - 1:00am •Indoor whirlpool •Children's wading pool •Saunas (two) •Men's and women's change rooms 24 hour Fitness Center with: -Rowing machines -Stair climber -Elliptical trainer -Stationary bikes -Treadmills -Free weights
Is Fairmont Empress pet friendly?
Yes, pets are allowed. Pets welcome except on hypo-allergenic floor. No pet fees.
Is there shuttle service at Fairmont Empress?
Victoria International Airport is 25 minutes from the hotel; Airporter Shuttle Service departs every 20 minutes & cost is $13. CAD each way; Taxi approx. $35. one way.
Meeting Rooms and Banquet Rooms at Fairmont Empress
Below are the meeting, banquet, conference and event spaces at Fairmont Empress.
Feel free to use the Fairmont Empress meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Victoria event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.










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- Miniature World - 0.1 mi
- Royal British Columbia Museum - 0.2 mi
- Thunderbird Park - 0.2 mi
- Victoria Bug Zoo - 0.2 mi
- Victoria Inner Harbour - 0.2 mi
- Pacific Undersea Gardens - 0.2 mi
- British Columbia Parliament Building - 0.3 mi
- Victoria Cruise Port Terminal - 0.3 mi
- Maritime Museum of British Columbia - 0.5 mi
- Christ Church Cathedral (Victoria) - 0.6 mi
- Market Square - 0.7 mi
- Johnston Street Bridge - 0.8 mi
- Emily Carr House - 0.9 mi
- Beacon Hill Park - 1.1 mi
- Save-on-Foods Memorial Centre - 1.2 mi
- Art Gallery of Greater Victoria - 1.5 mi
- Royal Athletic Park - 1.5 mi
- Craigdarroch Castle - 1.8 mi
- Fisguard Lighthouse - 6.0 mi
- University of Victoria - 6.2 mi
- Fort Rodd Hill National Historic Park - 6.2 mi
- Hatley Castle - 7.9 mi
- Dominion Astrophysical Observatory - 11.6 mi
- All Fun Recreation Park - 11.7 mi
- Butchart Gardens - 17.2 mi
- Victoria Airport Hotels (YYJ) - 24.8 mi
- Beaverton Valley Farmhouse - 24.9 mi
- Roche Harbor Airport (HCE) - 26.5 mi
- Friday Harbor (FHR) - 27.7 mi
- King and I - 28.5 mi
- Friday Harbor (W33) - 29.3 mi
- Stuart Island Airport (SSW) - 31.4 mi
- Lopez Island Airport (LPS) - 32.4 mi
- Pac'rim Bible College - 34.0 mi
- Downtown Port Angeles - 34.0 mi
- Olympic Medical Home Health - 34.3 mi
- Museum Clallam Historical - 34.3 mi
- Us Air Force Civil Air Patrol - 34.8 mi
- William R Fairchild International Airport (CLM) - 34.9 mi
- Port Angeles Fine Art Center - 35.6 mi
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First class service at all levels.
I have only good things to say about our stay. Starting with check in, Valentine was professional and welcoming. Our room was very nice. We had beverages and food in both Q and Bengal. Everything was perfect! Thank you for making this a special experience. We will be back again soon.
We came here last year in the gold rooms area. We had such a good experience we decided to come again. The staff is so attentive. I forgot to buy distilled water for my sleep apnea machine. I asked if by chance they had some. Soon a large bottle came to my door. The gold lounge is amazing. Always food is available. For breakfast the eggs are orgainic with bright orange color.
It is a lovely hotel. The grounds are beautiful and it is so very well maintained. The staff was so friendly and wanting to accommodate our every need. Thank you!
First time for my wife and I staying at the empress hotel and it was an incredible experience. Glad we listened to a friend and upgraded to the gold level. The staff was extremely nice and helpful, even moving our room due to it being in an area that was quite loud. But it's not a deal breaker. Would stay here again for sure!
Very nice furniture and decor and an amazing view of the harbour.
Absolutely wonderful stay here All staff very helpful and friendly Great food in the gold lounge.
Excellent experience. Staff are awesome.
We are very impressed with the Empress. Everything has been perfect, the room, the whole facility. Will try the swimming pool tomorrow.
We had a wonderful time and enjoyed every minute of our stay. The staff at the hotel and the dining were excellent. Our room was exceptional, as well.
Hi there! You can ask me anything at all about the Fairmont Empress.
Try some of these examples:
"What's for breakfast?"
"What's the parking situation?"
"How far is [location of your choice]?"
What is cool about this hotel?
Located in the heart of Victoria, the Fairmont Empress is within walking distance of popular attractions such as the Maritime Museum of British Columbia and Victoria Bug Zoo.