SureStay Hotel by Best Western Helen Downtown

Overview
8396 South Main St., Helen, GA 30545 United States
Near Helen Tubing & Helen Water Park
Call to book 1-800-219-2797 by Res.ai
Group Sales: 1-800-906-2871
AI Insight

The hotel offers a variety of amenities including a bar/lounge, pool, restaurant, and beach access.

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We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Free WiFi
Free continental breakfast
Wheelchair-accessible van parking
Number of indoor pools - 1
Select your room
5.0
11-Jun-2026
"Excellent clean good breakfast "

Satisfied with my stay.

(Individual traveler, booked 1 room)
Verified Review, stayed from Mon Jun 08 to Thu Jun 11 2026 at a $90.99 average nightly rate.
4.0
17-Apr-2026
"Vacation"

Very clean rooms in the heart of Helen will stay again for sure.

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Apr 17 to Sat Apr 18 2026 at a $119.99 average nightly rate.
3.0
12-Oct-2025
"Clean Rooms"

Good Location

(Individual traveler, booked 1 room)
Verified Review, stayed from Wed Oct 08 to Fri Oct 10 2025 at a $124.99 average nightly rate.
View all reviews

Check-In 3:00 PM - 11:00 AM

Check-Out 11:00 AM

Year of Last Renovation: 2000

Floors: 2

Rooms: 57

Corridors: All Rooms Have Exterior Hallways

Non Smoking Rooms: 58

Handicap Rooms: 1

Suites: 7

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 1

Dist. to Food/Bars: 0.3 Mi

Dist. to 24hr Restaurant: 0.5 Mi

Dist. to Nearest Gym: On-site

Ownership: JJ Motel

Nightly Parking: 0

Total Taxes: 15.00%

Total Misc Fees: $5.00 USD

Cancellation: 48 hour cancellation for individuals Groups are 30 days

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • 24-hour front desk
  • Assistive listening devices available
  • Banquet hall
  • Braille or raised signage
  • Check In: 3:00 PM - 11:00 AM
  • Check Out: 11:00 AM
  • Coffee/tea in common areas
  • Daily
  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • Firepit
  • Free WiFi
  • Free breakfast
  • Free continental breakfast
  • Free self parking
  • Golfing nearby
  • Grocery/convenience store
  • Hardwood flooring in public areas
  • Heated pool
  • Housekeeping on request
  • No cribs (infant beds) available
  • No elevators
  • Number of indoor pools - 1
  • Off-street parking
  • Pets not allowed
  • Professional property host/manager
  • Rafting nearby
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Shared microwave
  • Shared refrigerator
  • Stroller
  • Television in common areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible lounge
  • Wheelchair-accessible van parking

We offer day service for guest wishing to conserve energy

Free continental breakfast

Free Parking - within walking distance of major attractions

Free Wifi

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.

SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV's in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.

Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV's and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.

The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.

SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Day 1

Breakfast Hofer's Bakery - Start your day with freshly baked pastries and coffee at this charming bakery. Located 0.3 miles from SureStay Hotel by Best Western Helen Downtown.
Lunch Bodensee Restaurant - Indulge in authentic German dishes at this cozy restaurant. Located 0.4 miles from SureStay Hotel by Best Western Helen Downtown.
Dinner Bigg Daddy's Restaurant & Tavern - Enjoy delicious American cuisine in a casual setting. Located 0.2 miles from SureStay Hotel by Best Western Helen Downtown.
Activity Helen Tubing & Waterpark - Have a thrilling day of tubing and water activities at this popular waterpark. Located 1.2 miles from SureStay Hotel by Best Western Helen Downtown.

Day 2

Breakfast Mully's Nacoochee Grill - Enjoy a hearty breakfast with Southern flair at this charming grill. Located 0.5 miles from SureStay Hotel by Best Western Helen Downtown.
Lunch Old Bavaria Inn - Delight in traditional German cuisine and a wide selection of beers at this cozy inn. Located 0.2 miles from SureStay Hotel by Best Western Helen Downtown.
Dinner Paul's Steakhouse - Savor mouthwatering steaks and seafood in a rustic atmosphere. Located 0.3 miles from SureStay Hotel by Best Western Helen Downtown.
Activity Anna Ruby Falls - Explore the stunning beauty of Anna Ruby Falls, a cascading waterfall nestled in the Chattahoochee National Forest. Located 3.5 miles from SureStay Hotel by Best Western Helen Downtown.

Day 3

Breakfast Hofer's Bakery - Start your day with freshly baked pastries and coffee at this charming bakery. Located 0.3 miles from SureStay Hotel by Best Western Helen Downtown.
Lunch Bigg Daddy's Restaurant & Tavern - Enjoy delicious American cuisine in a casual setting. Located 0.2 miles from SureStay Hotel by Best Western Helen Downtown.
Dinner Bodensee Restaurant - Indulge in authentic German dishes at this cozy restaurant. Located 0.4 miles from SureStay Hotel by Best Western Helen Downtown.
Activity Unicoi State Park - Explore the scenic trails, go fishing, or rent a paddleboat at this beautiful state park. Located 2.7 miles from SureStay Hotel by Best Western Helen Downtown.

FAQs about SureStay Hotel by Best Western Helen Downtown

What time is check in?

Check in time is 3:00 PM - 11:00 AM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Hotel by Best Western Helen Downtown have?

There are 57 rooms in the property.

Is there any meeting space at SureStay Hotel by Best Western Helen Downtown?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at SureStay Hotel by Best Western Helen Downtown?

Free continental breakfast

What parking is available at SureStay Hotel by Best Western Helen Downtown?

Free Parking - within walking distance of major attractions

How much does internet cost?

Free Wifi

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there is a pool on-site at the property. Enclosed pool area seasonally heated

Is there shuttle service at SureStay Hotel by Best Western Helen Downtown?

Atlanta Hartsfield International 90 miles Chattanooga Airport 2 hours

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