AMBASSADOR AT GRAND VELAS ALL INCLUSIVE - Playa del Carmen Carretera Cancun Tulum Km. 62 77710

Carretera Cancun Tulum Km. 62, Playa del Carmen, 77710 Mexico

Near Playa Xcalacoco

9.0

Excellent

Call to book 1-800-219-2797 by Res.ai

Group Sales: 1-800-906-2871

It’s an all-inclusive resort with lots of dining and drinking options (8 restaurants, 6 bars, 3 poolside bars, 2 beach bars, 3 swim-up bars), multiple outdoor pools and hot tubs, a full-service spa and steam/sauna, plus free beach cabanas and bikes, a children’s club, and many on‑site and nearby activities like scuba, sailing, parasailing, windsurfing and ziplining.

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Free WiFi

Parking (limited spaces)

Fitness classes on site

Pool umbrellas

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Property Description

A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.

Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

Make yourself at home in one of the 195 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tres Rios Ecopark - 2.3 mi
Playa Del Carmen - 2.3 mi
Downtown Playa del Carmen - 4.7 mi
Playa Del Carmen - 4.9 mi
Playa Del Carmen Airport (PCM) - 5.1 mi
Xaman Ha Aviary - 5.5 mi
Downtown Maroma - 5.6 mi
Downtown Xcaret - 6.2 mi
Xcaret Eco Theme Park - 9.1 mi
Moby Dick Hall - 12.4 mi
Museo de la Isla de Cozumel - 12.4 mi
Cozumel Airport (CZM) - 12.4 mi
La Plaza Cozumel - 12.5 mi
Palacio Municipal - 12.6 mi
Cozumel Convention Center - 12.7 mi
Isla de Pasion - 13.6 mi
Puerto Morelos - 14.8 mi
Downtown Puerto Morelos - 15.4 mi
Chankanaab National Park - 16.3 mi
Crococun Zoo - 16.7 mi
Downtown Puerto Aventuras - 17.7 mi
Dolphin Discovery - 17.9 mi
San Gervasio Ruins - 18.0 mi
Chac Mol - 18.3 mi
Downtown Cozumel - 18.5 mi
Paradise Beach - 18.9 mi
El Cedral - 19.7 mi
Punta Molas Lighthouse - 20.2 mi
Downtown Xpu Ha - 20.2 mi
Xpu ha Beach - 20.3 mi
Castillo Real - 20.3 mi
Playa San Francisco - 21.3 mi
Nachi Cocom - 21.6 mi
Playa Palancar - 22.7 mi

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Details / Other Expenses

Check-In 3:00 PM - anytime

Check-Out 12:00 PM

Check-In Instructions:

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Amenities / Features

24-hour front desk
ATM/banking
Arcade/game room
Area shuttle (surcharge)
Babysitting or childcare (surcharge)
Ballroom
Banquet hall
Beach sun loungers
Beach towels
Beach umbrellas
Beach volleyball on site
Beach yoga on site
Billiards or pool table
Boat tours nearby
Braille or raised signage
Business center
Cave exploring/spelunking nearby
Check In: 3:00 PM - anytime
Check Out: 12:00 PM
Children's club (free)
Children's games
Children's pool
Children's toys
Computer station
Concierge services
Conference center
Conference space
Conference space size (feet) - 91548
Conference space size (meters) - 8505
Couples/private dining
Designated smoking areas
Dry cleaning/laundry service
Ecotours on site
Elevator
Fitness classes on site
Fitness facilities
Free WiFi
Free beach cabanas
Free beach shuttle
Free bicycles on site
Free grocery shopping service
Free newspapers in lobby
Free onsite COVID-19 testing (Antigen/Rapid) is available
Free reception
Free self parking
Free use of nearby fitness center
Full-service spa
Garden
Gift shops or newsstand
Hair salon
Hiking/biking trails on site
Internet access
Internet access - wireless
Kayaking on site
Laundry facilities
Limo or town car service available
Luggage storage
Meeting rooms
Miniature golf on site
Multilingual staff
No rollaway/extra beds available
Number of bars/lounges - 6
Number of beach bars - 2
Number of hot tubs - 4
Number of indoor pools - 1
Number of outdoor pools - 3
Number of poolside bars - 3
Number of restaurants - 8
Number of swim-up bars - 3
Off-street parking
Onsite COVID-19 testing (PCR) is available
Parasailing nearby
Parking (limited spaces)
Pets not allowed
Picnic area
Pilates classes on site
Pool sun loungers
Pool umbrellas
Porter/bellhop
Private picnics
Professional property host/manager
Property does not require health documentation at check-in
Proposal/romance packages available
Sailing nearby
Sauna
Scuba diving nearby
Service animals not allowed
Shopping on site
Skydiving nearby
Snack bar/deli
Spa services on site
Steam room
Supervised childcare/activities (free)
Terrace
Tours/ticket assistance
Water skiing nearby
Wedding services
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible registration desk
Windsurfing nearby
Yoga classes/instruction on site
Ziplining nearby

Airport & Shuttle Info

Sorry, no airport shuttle available.

Pet Friendly?

Pets are not allowed

Early check-in is available for a fee (subject to availability) Late check-out fee: USD 75 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We have included all charges provided to us by the property.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Suggested AI Generated Itinerary

Day 1

Breakfast Chez Celine - A charming French bakery offering delicious pastries, located 3.8 km from the hotel.

Lunch La Cueva del Chango - A popular spot for authentic Mexican cuisine, located 2.5 km from the hotel.

Dinner Alux Restaurant - A unique dining experience in a cave setting, located 5.2 km from the hotel.

Activity Xcaret Park - Explore the natural wonders of the Riviera Maya, located 9.7 km from the hotel.

Day 2

Breakfast The Pitted Date - A vegan-friendly cafe with a variety of healthy breakfast options, located 4.1 km from the hotel.

Lunch El Fogon - Enjoy delicious tacos and traditional Mexican flavors, located 2.9 km from the hotel.

Dinner Oh Lala! - A cozy restaurant serving creative international dishes, located 3.6 km from the hotel.

Activity Cenote Dos Ojos - Dive into the crystal-clear waters of this stunning cenote, located 20.3 km from the hotel.

Day 3

Breakfast La Cueva del Chango - Start your day with a delicious Mexican breakfast, located 2.5 km from the hotel.

Lunch La Perla Pixan Cuisine & Mezcal Store - Experience traditional Mayan flavors, located 3.9 km from the hotel.

Dinner Harry's - A sophisticated steakhouse with a great selection of wines, located 4.8 km from the hotel.

Activity Xplor Park - Enjoy thrilling zip lines and underground rivers, located 10.5 km from the hotel.

Frequent Questions

FAQs about Ambassador at Grand Velas All Inclusive

What time is check in?

Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a gym at Ambassador at Grand Velas All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Ambassador at Grand Velas All Inclusive?

Yes, there is a pool on-site at the property.

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