HARD ROCK HOTEL RIVIERA MAYA - ALL INCLUSIVE - Puerto Aventuras Km 72, Carretera Cancun-Chetumal 77710

Km 72 Carretera Cancun Chetumal, Puerto Aventuras, 77710 Mexico

Near Puerto Aventuras Marina

8.0

Very Good

Call to book 1-800-219-2797

Group Sales: 1-800-906-2871

This all‑inclusive oceanfront resort offers 9 restaurants, 7 bars (including a swim‑up bar), 2 outdoor pools, a waterslide, full‑service spa with steam room and sauna, children’s club and supervised childcare, extensive meeting/conference space, on‑site sports (tennis, basketball, miniature golf, kayaking) plus nearby snorkeling and scuba options, and pet‑friendly rooms (fees apply).

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Free WiFi

Wheelchair accessible parking

Fitness facilities

Pets allowed

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Property Description

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi.

Grab dinner at The Market, a restaurant that specializes in international cuisine. Dining is also available at the 2 coffee shops/cafes, and 24-hour room service is provided. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 3 poolside bars.

Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolphin Discovery - 0.9 mi
Downtown Puerto Aventuras - 0.9 mi
Chac Mol - 2.1 mi
Downtown Xpu Ha - 3.3 mi
Xpu ha Beach - 3.3 mi
Xcaret Eco Theme Park - 8.0 mi
Yal ku Lagoon - 8.8 mi
Half Moon Bay - 9.2 mi
Akumal Beach - 10.0 mi
Downtown Xcaret - 10.8 mi
Xaman Ha Aviary - 11.6 mi
Playa Del Carmen Airport (PCM) - 11.9 mi
Playa Del Carmen - 12.2 mi
Downtown Playa del Carmen - 12.3 mi
Paradise Beach - 14.7 mi
Playa Del Carmen - 14.9 mi
Chankanaab National Park - 15.2 mi
Playa San Francisco - 15.7 mi
Nachi Cocom - 15.8 mi
El Cedral - 16.3 mi
Cozumel Convention Center - 16.5 mi
Palacio Municipal - 16.7 mi
Playa Palancar - 16.8 mi
La Plaza Cozumel - 16.8 mi
Museo de la Isla de Cozumel - 17.1 mi
Moby Dick Hall - 17.2 mi
Cozumel Airport (CZM) - 18.2 mi
Tres Rios Ecopark - 19.1 mi
Punta Sur Ecological Park (Parque Punta Sur) - 19.2 mi
El Caracol - 19.3 mi
Laguna Columbia - 19.3 mi
Downtown Cozumel - 20.5 mi
Punta Celerain Lighthouse - 21.9 mi
El Mirador - 22.2 mi
Downtown Maroma - 22.4 mi
Isla de Pasion - 22.9 mi
San Gervasio Ruins - 24.7 mi

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach.

Details / Other Expenses

Check-In 3:00 PM - 5:30 AM

Check-Out 12:00 PM

Check-In Instructions:

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Amenities / Features

24-hour front desk
ATM/banking
Airport transportation
Airport transportation (surcharge)
Babysitting or childcare (surcharge)
Banquet hall
Basketball on site
Beach towels
Beach umbrellas
Billiards or pool table
Business center
By ocean
Check In: 3:00 PM - 5:30 AM
Check Out: 12:00 PM
Children's club (free)
Children's pool
Clubhouse
Coffee/tea in common areas
Computer station
Concierge services
Conference center
Conference space
Conference space size (feet) - 71957
Conference space size (meters) - 6685
Designated smoking areas
Designated smoking areas (fines apply)
Dry cleaning/laundry service
EarthCheck
Ecotours nearby
Elevator
Express check-in
Express check-out
Fitness facilities
Food and water bowls
Free WiFi
Free self parking
Free valet parking
Full-service spa
Garden
Gift shops or newsstand
Golf cart
Golf clubs (equipment)
Golf lessons available nearby
Golf lessons with a pro
Golfing nearby
Grocery/convenience store
Hair salon
Handrails in stairways
Hiking/biking trails nearby
Kayaking on site
Luggage storage
Maximum number of pets per room 2
Meeting rooms
Miniature golf on site
Multilingual staff
Nightclub
Number of bars/lounges - 9
Number of coffee shops/cafes - 2
Number of hot tubs - 1
Number of outdoor pools - 6
Number of poolside bars - 3
Number of restaurants - 9
Number of swim-up bars - 1
On private beach
Only dogs and cats are allowed
Onsite COVID-19 testing (PCR) is available
Outdoor tennis courts - 2
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Pets allowed
Pets cannot be left unattended
Porter/bellhop
Professional property host/manager
Property does not require health documentation at check-in
Sauna
Scuba diving nearby
Service animals not allowed
Shopping on site
Snack bar/deli
Snorkeling nearby
Spa treatment room(s)
Steam room
Supervised childcare/activities (surcharge)
Television in common areas
Tennis on site
Terrace
Tours/ticket assistance
Volleyball on site
Waterslide
Wedding services
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchairs available on site

Airport & Shuttle Info

Yes! There is an airport shuttle.

Pet Friendly?

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 50

Only dogs and cats are allowed

Pet max weight (per pet) in kg is 23

Pets cannot be left unattended

Service animals not allowed

Pets allowed

Airport shuttle fee: USD 68 per person (roundtrip) Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We have included all charges provided to us by the property.

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Suggested AI Generated Itinerary

Day 1

Breakfast La Cueva del Chango - Start your day with a tasty breakfast in a unique jungle setting. Located 10 km from the hotel.

Lunch La Parrilla - Savor authentic Yucatecan dishes and refreshing drinks. Located 3 km from the hotel.

Dinner El Fogon - Enjoy delicious tacos and traditional Mexican cuisine. Located 5 km from the hotel.

Activity Xcaret Park - Explore the natural wonders of the Riviera Maya, including underground rivers, cultural shows, and wildlife encounters. Located 15 km from the hotel.

Day 2

Breakfast Chez Celine - Indulge in freshly baked pastries and French-inspired breakfast options. Located 8 km from the hotel.

Lunch La Cueva del Chango - Enjoy a second visit to this charming restaurant for a delightful lunch. Located 10 km from the hotel.

Dinner Alux Restaurant - Dine in a stunning underground cave with a diverse menu of international dishes. Located 20 km from the hotel.

Activity Tulum Ruins - Explore the ancient Mayan ruins overlooking the Caribbean Sea and learn about the rich history of the region. Located 60 km from the hotel.

Day 3

Breakfast Ah Cacao Chocolate Café - Start your day with a delicious breakfast and indulge in their famous chocolate treats. Located 5 km from the hotel.

Lunch La Parrilla - Enjoy another visit to this popular restaurant for a satisfying lunch. Located 3 km from the hotel.

Dinner La Fisheria - Delight in seafood specialties and vibrant flavors in a lively atmosphere. Located 25 km from the hotel.

Activity Xel-Ha Park - Dive into the crystal-clear waters of this natural aquarium and enjoy snorkeling, zip-lining, and more. Located 40 km from the hotel.

Frequent Questions

FAQs about Hard Rock Hotel Riviera Maya - All Inclusive

What time is check in?

Check in time is 3:00 PM - 5:30 AM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a gym at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, there is a pool on-site at the property.

Is Hard Rock Hotel Riviera Maya - All Inclusive pet friendly?

Yes, pets are allowed. Maximum number of pets per room 2

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