Hacienda AltaGracia, Auberge Collection
Set high in the mountains, it features a full-service spa with steam room, sauna and treatment rooms, multiple pools and hot tubs, three restaurants and bars, and rooms with private furnished balconies; onsite and nearby adventure options include helicopter tours, rafting, ziplining, horseback riding and mountain biking, plus complimentary valet parking (airport shuttle available for USD 375 roundtrip).
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 2:00 PM
Check-Out 11:00 AM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- 24-hour front desk
- Airport transportation (surcharge)
- Arcade/game room
- Area shuttle (surcharge)
- Babysitting or childcare (surcharge)
- Barbecue grill(s)
- Bicycle rentals on site
- Check In: 2:00 PM
- Check Out: 11:00 AM
- Children's games
- Children's pool
- Coffee/tea in common areas
- Concierge services
- Couples/private dining
- Designated smoking areas
- Ecotours nearby
- Fitness facilities
- Free valet parking
- Full-service spa
- Garden
- Gift shops or newsstand
- Helicopter/airplane tours on site
- Horse riding nearby
- Horse riding/rental on site
- Laundry facilities
- Library
- Luggage storage
- Mountain biking on site
- No elevator (single level property)
- No elevators
- Number of bars/lounges - 2
- Number of coffee shops/cafes - 1
- Number of hot tubs - 2
- Number of indoor pools - 1
- Number of outdoor pools - 2
- Number of poolside bars - 2
- Number of restaurants - 3
- Onsite COVID-19 testing (Antigen) is available
- Pets not allowed
- Picnic area
- Pool cabanas (surcharge)
- Pool sun loungers
- Pool umbrellas
- Private picnics
- Professional property host/manager
- Property does not require health documentation at check-in
- Rafting nearby
- Reception hall
- Ropes course on site
- Safe-deposit box at front desk
- Sauna
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Snack bar/deli
- Spa services on site
- Spa treatment room(s)
- Steam room
- Terrace
- Tours/ticket assistance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Yoga classes/instruction on site
- Ziplining nearby
Essential workers only - NO
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FAQs about Hacienda AltaGracia, Auberge Collection
What time is check in?
Check in time is 2:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a gym at Hacienda AltaGracia, Auberge Collection?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hacienda AltaGracia, Auberge Collection?
Yes, there is a pool on-site at the property.
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What is cool about this hotel?
Set high in the mountains, it features a full-service spa with steam room, sauna and treatment rooms, multiple pools and hot tubs, three restaurants and bars, and rooms with private furnished balconies; onsite and nearby adventure options include helicopter tours, rafting, ziplining, horseback riding and mountain biking, plus complimentary valet parking (airport shuttle available for USD 375 roundtrip).