Platinum Hotel Tunjungan Surabaya

Overview
Tunjungan St. No.11 21 Genteng, Surabaya, 60275 Indonesia
Near Tunjungan Plaza
9.0
Excellent
Call to book 1-800-219-2797 by Res.ai
Group Sales: 1-800-906-2871
AI Insight

A spa-focused property steps from Tunjungan Plaza (about a 10-minute walk) with 292 rooms, two outdoor pools and four hot tubs, a full-service spa and sauna, fitness center, on-site restaurant and bar, free WiFi, extensive meeting space, strong accessibility features, and several eco-friendly initiatives like grey-water recycling and organic food.

Trusted

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Highlights
Free WiFi
Breakfast available (surcharge)
Bicycle parking available
Fitness facilities
Select your room

Check-In 2:00 PM - anytime

Check-Out 12:00 PM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • 24-hour front desk
  • Accessible airport shuttle
  • Airport transportation
  • Airport transportation (surcharge)
  • Babysitting or childcare
  • Babysitting or childcare (free)
  • Banquet hall
  • Bicycle parking available
  • Bicycle rentals on site
  • Breakfast available (surcharge)
  • Business center
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Check In: 2:00 PM - anytime
  • Check Out: 12:00 PM
  • Comprehensive food waste policy
  • Concierge services
  • Conference space
  • Conference space size (feet) - 6954
  • Conference space size (meters) - 646
  • Designated smoking areas
  • Double-glazing on all windows
  • Dry cleaning/laundry service
  • Elevator
  • Fitness facilities
  • Free WiFi
  • Free self parking
  • Free valet parking
  • Full-service spa
  • Laundry facilities
  • Living plant wall
  • Luggage storage
  • Number of bars/lounges - 1
  • Number of hot tubs - 4
  • Number of meeting rooms - 18
  • Number of outdoor pools - 2
  • Number of restaurants - 1
  • Organic food
  • Outdoor entertainment area
  • Parking onsite
  • Pets not allowed
  • Porter/bellhop
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Proposal/romance packages available
  • Safe-deposit box at front desk
  • Sauna
  • Secured bicycle storage
  • Service animals not allowed
  • Snack bar/deli
  • Spa services on site
  • Spa treatment room(s)
  • Terrace
  • Water-efficient showers only
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Cashless transactions are available

Day 1

Breakfast Tunjungan Plaza Food Court - Wide selection of local and international breakfast options in Surabaya s largest mall - about 300 m from the hotel, a 4 minute walk
Lunch Rawon Setan Mbak Endang - Famous rich beef black soup local to Surabaya, hearty and authentic - about 1.1 km from the hotel, a 12 to 15 minute walk or 5 minute drive
Dinner Soto Ayam Lamongan Cak Har - Classic Surabaya soto with clear chicken broth and noodles - about 600 m from Platinum Hotel Tunjungan Surabaya, a 7 to 10 minute walk
Activity House of Sampoerna - A museum in a restored Dutch colonial building showcasing tobacco history and rotating cultural exhibits; also a pleasant courtyard and cafe - about 1.6 km from the hotel, a 10 minute drive or 20 minute walk

FAQs about Platinum Hotel Tunjungan Surabaya

What time is check in?

Check in time is 2:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a gym at Platinum Hotel Tunjungan Surabaya?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Platinum Hotel Tunjungan Surabaya?

Yes, there is a pool on-site at the property.

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