SureStay Plus Hotel by Best Western Durham Medical Center

Overview
3710 Hillsborough Rd., Durham, NC 27705-2906 United States
near Exit 173 on I-85 (~0.1mi)
Near Duke University Hospital
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

The SureStay Plus Hotel by Best Western Durham Medical Center offers amenities such as a gym, pool, WiFi/Internet, pet-friendly rooms, and complimentary breakfast.

Trusted

We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Free full breakfast
Free WiFi
Uncovered parking
Fitness facilities
Select your room
4.0
16-Jul-2026
"Clean"

Clean, Quiet

(Individual traveler, booked 1 room)
Verified Review, stayed from Wed Jul 15 to Thu Jul 16 2026 at a $75.99 average nightly rate.
4.0
14-Apr-2026
"Friendly accommodating staff"

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Apr 10 to Sat Apr 11 2026 at a $83.99 average nightly rate.
5.0
24-Oct-2025
"Great hotel friendly staff very clean safe area"

Love this hotel for amenities and comfort Great value and very friendly staff as well as clean and fresh smelling room.

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Oct 23 to Fri Oct 24 2025 at a $74.00 average nightly rate.
View all reviews

Check-In 3:00 PM - 2:00 AM

Check-Out 11:00 AM

Year of Last Renovation: 2021

Floors: 3

Rooms: 114

Corridors: Both Interior and Exterior Hallways

Non Smoking Rooms: 0

Handicap Rooms: 0

Suites: 0

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 1

Dist. to Food/Bars: 0.5 Mi

Dist. to 24hr Restaurant: 0.5 Mi

Dist. to Nearest Gym: On-site

Nightly Parking: 0.00

Total Taxes: 13.50%

Total Misc Fees: $0.00 USD

Cancellation: 24 hours cancellation policy for regular reservations. For group reservations, a 7 day notice is required.

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • 24-hour front desk
  • Banquet hall
  • Business center
  • Check In: 3:00 PM - 2:00 AM
  • Check Out: 11:00 AM
  • Coin laundry on site
  • Conference space
  • Conference space size (feet) - 480
  • Conference space size (meters) - 43
  • Daily
  • Elevator
  • Express check-out
  • Fitness facilities
  • Free RV, bus, truck parking
  • Free WiFi
  • Free breakfast
  • Free full breakfast
  • Free self parking
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Internet access - wireless
  • Internet access in public areas - high speed
  • Laundry facilities
  • Maximum number of pets per room 1
  • Mountain biking nearby
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Number of meeting rooms - 1
  • Only dogs are allowed
  • Parking onsite
  • Pet max weight (per pet) in kg is 36
  • Pet max weight (per pet) in lb is 80
  • Pets allowed
  • Professional property host/manager
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Stair-free path to entrance
  • Television in common areas
  • Uncovered parking
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Complimentary Hot Continental Breakfast

Free Daily Parking Motorcoach Bus Parking Available

Free Wi-Fi

Contactless check-out is available

Essential workers only - NO

The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.

SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV's in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.

Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV's and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.

The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.

SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Day 1

Breakfast Rise Biscuits and Donuts - Start your day with mouthwatering biscuits and donuts at this local favorite, just 1 mile away from the hotel.
Lunch Bull City Burger and Brewery - Grab a tasty burger and locally brewed beer at this casual eatery, located 3 miles from the hotel.
Dinner Dame's Chicken and Waffles - Enjoy delicious soul food with a twist at this popular restaurant located 2 miles from the hotel.
Activity Sarah P. Duke Gardens - Explore the beautiful gardens and enjoy a peaceful stroll, located just 4 miles away from the hotel.

Day 2

Breakfast Monuts Donuts - Treat yourself to artisanal donuts and coffee at this charming bakery, only 2 miles away from the hotel.
Lunch Pizzeria Toro - Savor delicious wood-fired pizzas and Italian dishes at this popular restaurant, located 1.5 miles from the hotel.
Dinner M Sushi - Indulge in high-quality sushi and Japanese cuisine at this upscale restaurant, situated 3 miles from the hotel.
Activity Durham Bulls Athletic Park - Catch a baseball game and enjoy the lively atmosphere at this nearby stadium, just 2.5 miles away from the hotel.

Day 3

Breakfast Nana's - Start your day with a hearty Southern breakfast at this cozy restaurant, situated 3.5 miles away from the hotel.
Lunch The Pit - Enjoy mouthwatering barbecue and Southern comfort food at this renowned restaurant, just 2 miles from the hotel.
Dinner Mateo Bar de Tapas - Experience authentic Spanish tapas and a vibrant atmosphere at this downtown restaurant, located 4 miles from the hotel.
Activity Museum of Life and Science - Explore interactive exhibits and outdoor attractions at this family-friendly museum, located 5 miles away from the hotel.

FAQs about SureStay Plus Hotel by Best Western Durham Medical Center

What time is check in?

Check in time is 3:00 PM - 2:00 AM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Plus Hotel by Best Western Durham Medical Center have?

There are 114 rooms in the property.

Is there any meeting space at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at SureStay Plus Hotel by Best Western Durham Medical Center?

Complimentary Hot Continental Breakfast

What parking is available at SureStay Plus Hotel by Best Western Durham Medical Center?

Free Daily Parking Motorcoach Bus Parking Available

How much does internet cost?

Free Wi-Fi

Is there a gym at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, there is a gym/fitness area available on-site at the property.

Is SureStay Plus Hotel by Best Western Durham Medical Center pet friendly?

Yes, pets are allowed. Service animals complying with ADA Title lll regulations are allowed.

Is there shuttle service at SureStay Plus Hotel by Best Western Durham Medical Center?

Raleigh- Durham International airport is just 14 miles from the hotel.

Meeting Rooms and Banquet Rooms at SureStay Plus Hotel by Best Western Durham Medical Center

Below are the meeting, banquet, conference and event spaces at SureStay Plus Hotel by Best Western Durham Medical Center.

Feel free to use the SureStay Plus Hotel by Best Western Durham Medical Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Durham event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Cornwalis Meeting Room
20 x 20 x 9 • 400 sqft.
Classroom
17
Classroom Meeting Layout
Hollow Square
10
Hollow Square Table Layout
U-Shape
11
U Shape Meeting Layout
Boardroom
10
Boardroom Meeting Space
Theater
40
Theater Layout
Reception
40
Reception Desk for Meeting
Regist. Desk
40
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:1
Power Outlets:5
Windows:2
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Similar Hotels
Hilton Durham near Duke University
Durham, NC
~0.09 miles away from Durham
View
Hampton Inn & Suites Durham University Medical Center
Durham, NC
~0.20 miles away from Durham
View
Home2 Suites by Hilton Durham University Medical Center
Durham, NC
~0.20 miles away from Durham
View