Crowne Plaza Albany - The Desmond Hotel by IHG

Overview
660 Albany Shaker Rd., Albany, NY 12211 United States
near Exit 4 (4) 24 on I-87 (~0.1mi)
Near Colonie Center Mall
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
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The Crowne Plaza Albany - The Desmond Hotel offers a range of amenities including a bar/lounge, gym, pool, restaurant, and pet-friendly accommodations.

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Highlights
Free WiFi
Breakfast available (surcharge)
Long-term parking (surcharge)
Fitness facilities
Select your room
5.0
24-Sep-2026
"Short Stay"

I was very pleased.

(Individual traveler, booked 1 room)
Verified Review, stayed from Mon Sep 21 to Tue Sep 22 2026 at a $426.99 average nightly rate.
4.0
08-Aug-2026
"Matty B"

Clean rooms, good restaurant. What more could you want?.

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Aug 07 to Sun Aug 09 2026 at a $195.99 average nightly rate.
5.0
04-Jul-2026
"Awesome love it all"

I will be back.

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Jul 02 to Sun Jul 05 2026 at a $175.99 average nightly rate.
4.0
01-Mar-2026
"Very Good"

Everyone was very friendly and helpful, restaurant food was very good and shuttle got us to the airport on time.

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Feb 27 to Sat Feb 28 2026 at a $175.99 average nightly rate.
5.0
02-Feb-2026
"Lovely stay"

We love this hotel and always find our stay pleasant! We have two small dogs and they are welcome here which is important to us. The staff is friendly and the rooms very comfortable. We have stayed many times and will continue to do so!

(Individual traveler, booked 1 room)
Verified Review, stayed from Sat Jan 31 to Sun Feb 01 2026 at a $173.00 average nightly rate.
5.0
30-Jan-2026
"Clean safe excellent customer service"

Excellent

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Jan 29 to Fri Jan 30 2026 at a $158.99 average nightly rate.
5.0
15-Dec-2025
"Great experience"

The food at the holiday party was great, the staff and our room was amazing.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sat Dec 13 to Sun Dec 14 2025 at a $156.45 average nightly rate.
View all reviews

Check-In 4:00 PM - anytime

Check-Out 12:00 PM

Year of Last Renovation: 2020

Floors: 4

Rooms: 323

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 323

Suites: 16

Room Windows: Windows Do Open

Cleaning Frequency: Daily

Meeting Rooms: 20

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: 0.5 Mi

Dist. to Nearest Gym: On-site

Nightly Parking: free

Total Taxes: 14.50%

Total Misc Fees: $0.00 USD

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • 24-hour business center
  • 24-hour fitness facilities
  • 24-hour front desk
  • ATM/banking
  • Assistive listening devices available
  • At least 80% of all lighting comes from LEDs
  • Ballroom
  • Banquet hall
  • Bicycle rentals on site
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Check In: 4:00 PM - anytime
  • Check Out: 12:00 PM
  • Coffee/tea in common areas
  • Computer station
  • Conference center
  • Conference space
  • Conference space size (feet) - 23433
  • Conference space size (meters) - 2177
  • Dry cleaning/laundry service
  • Electric car charging station
  • Elevator
  • Elevator door width (centimeters) - 89
  • Elevator door width (inches) - 35
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Fitness facilities
  • Free WiFi
  • Free airport transportation
  • Free area shuttle
  • Free self parking
  • Golfing nearby
  • Handrails in stairways
  • Housekeeping on request
  • LGBTQIA+ friendly
  • Laundry facilities
  • Long-term parking (surcharge)
  • Luggage storage
  • Maximum number of pets per room 1
  • No accessible shuttle
  • Number of accessible parking spaces - 12
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Number of meeting rooms - 14
  • Number of restaurants - 1
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 43
  • Pet max weight (per pet) in lb is 95
  • Pets allowed
  • Pets cannot be left unattended
  • Pool hoist on site
  • Porter/bellhop
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Registration desk height (centimeters) - 91
  • Registration desk height (inches) - 36
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Stair-free path to entrance
  • Stairwell handrail height (centimeters) - 81
  • Stairwell handrail height (inches) - 32
  • Swimming pool
  • Uncovered parking
  • Vegetarian menu options available
  • Vending machine
  • Visual alarms in hallways
  • Water dispenser
  • Water dispenser use by guests actively encouraged
  • Water-efficient showers only
  • Water-efficient toilets only
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

We do not provide a free breakfast. We have a full service restaurant with ala carte breakfast available 6:30 AM - 10:30 AM. Cost is between $20.00 and $30.00

Free Parking

We have fast free WiFi throughout the hotel.

Contactless check-in is available

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Cashless transactions are available

Early check-in available and ideal for business travelers on the go

Luxurious, soft bedding and aromatherapy kit provided

Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed

Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation

Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Day 1

Breakfast Iron Gate Cafe - Start your day with a tasty breakfast at this cozy cafe located 4 miles from the hotel.
Lunch Cafe Madison - Grab a quick and satisfying lunch at this local favorite located 3 miles from the hotel.
Dinner The City Beer Hall - Enjoy a delicious dinner at this popular gastropub located in downtown Albany, just 6 miles from the hotel.
Activity New York State Museum - Explore the history and culture of New York at this fascinating museum located 5 miles from the hotel.

Day 2

Breakfast Cider Belly Doughnuts - Treat yourself to some mouthwatering doughnuts at this popular bakery located 4 miles from the hotel.
Lunch The Hollow Bar + Kitchen - Enjoy a delicious lunch and live music at this trendy restaurant located 6 miles from the hotel.
Dinner Jack's Oyster House - Indulge in fresh seafood and classic American dishes at this iconic Albany restaurant, located 7 miles from the hotel.
Activity Albany Pine Bush Preserve - Take a hike and explore the unique ecosystem of this nature preserve located 8 miles from the hotel.

Day 3

Breakfast Cafe 217 - Start your day with a delicious breakfast at this charming cafe located 3 miles from the hotel.
Lunch Druthers Brewing Company - Enjoy craft beer and tasty pub food at this popular brewery located 7 miles from the hotel.
Dinner Yono's Restaurant - Experience fine dining and exquisite Indonesian cuisine at this renowned Albany restaurant, located 5 miles from the hotel.
Activity Empire State Plaza - Visit this architectural marvel and enjoy stunning views of Albany from the observation deck, located 6 miles from the hotel.

FAQs about Crowne Plaza Albany - The Desmond Hotel by IHG

What time is check in?

Check in time is 4:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Crowne Plaza Albany - The Desmond Hotel by IHG have?

There are 323 rooms in the property.

Is there any meeting space at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, they have 20 meeting rooms that can support various table layouts.

What kind of breakfast is at Crowne Plaza Albany - The Desmond Hotel by IHG?

We do not provide a free breakfast. We have a full service restaurant with ala carte breakfast available 6:30 AM - 10:30 AM. Cost is between $20.00 and $30.00

What parking is available at Crowne Plaza Albany - The Desmond Hotel by IHG?

Free Parking

How much does internet cost?

We have fast free WiFi throughout the hotel.

Is there a gym at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there is a pool on-site at the property. 7:00 AM-10:00 PM

Is Crowne Plaza Albany - The Desmond Hotel by IHG pet friendly?

Yes, pets are allowed. Service animals complying with ADA Title lll regulations are allowed.

Is there shuttle service at Crowne Plaza Albany - The Desmond Hotel by IHG?

1/4 mile from Albany International Airport (ALB) Complimentary Airport shuttle

Meeting Rooms and Banquet Rooms at Crowne Plaza Albany - The Desmond Hotel by IHG

Below are the meeting, banquet, conference and event spaces at Crowne Plaza Albany - The Desmond Hotel by IHG.

Feel free to use the Crowne Plaza Albany - The Desmond Hotel by IHG meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Albany event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Fort Orange Ballroom
82 x 42 x 11 • 3444 sqft.
Banquet
287/287
Banquet Space Layout
Classroom
210
Classroom Meeting Layout
Hollow Square
100
Hollow Square Table Layout
U-Shape
90
U Shape Meeting Layout
Convention
22/17
Convention Booth Layout
Theater
382
Theater Layout
Reception
344
Reception Desk for Meeting
Regist. Desk
344
Registration Desk for Meeting
Room Details
Room Type:Ballroom
Floor Level:Ground Level
Natural Light?:No
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
The Lodge
35 x 26 x 17 • 910 sqft.
Classroom
50
Classroom Meeting Layout
U-Shape
25
U Shape Meeting Layout
Boardroom
30
Boardroom Meeting Space
Theater
70
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Shaker Room
26 x 38 x 10 • 988 sqft.
Classroom
50
Classroom Meeting Layout
U-Shape
25
U Shape Meeting Layout
Boardroom
30
Boardroom Meeting Space
Theater
70
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Executive Meeting Suites - 4 Available
25 x 18 x 8 • 450 sqft.
Classroom
18
Classroom Meeting Layout
U-Shape
20
U Shape Meeting Layout
Boardroom
24
Boardroom Meeting Space
Theater
30
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
High Street Boardrooms - 4 Available
17 x 20 x 11 • 340 sqft.
Classroom
16
Classroom Meeting Layout
U-Shape
12
U Shape Meeting Layout
Boardroom
14
Boardroom Meeting Space
Theater
24
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
King Street Ballroom
52 x 104 x 13 • 5408 sqft.
Classroom
360
Classroom Meeting Layout
U-Shape
100
U Shape Meeting Layout
Theater
900
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
High Street 24/26 Ballroom
52 x 41 x 11 • 2132 sqft.
Classroom
90
Classroom Meeting Layout
U-Shape
40
U Shape Meeting Layout
Theater
160
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
Town Hall Amphitheater
40 x 60 x 13 • 2400 sqft.
Theater
107
Theater Layout
Room Details
Room Type:General Meeting Room
Natural Light?:No
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
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