Lake Kivu Serena Hotel
It's right on the beach, just steps from Kivu Lake and Gisenyi Beach, and offers a full-service spa, an outdoor pool with a poolside bar, a restaurant serving British cuisine, free WiFi, fitness facilities and meeting/banquet spaces; an airport shuttle is available for USD 120 one-way.
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Check-In 3:00 PM - midnight
Check-Out 12:00 PM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- 24-hour business center
- 24-hour front desk
- Airport transportation (surcharge)
- Airport transportation - drop-off (surcharge)
- Babysitting or childcare (surcharge)
- Banquet hall
- Check In: 3:00 PM - midnight
- Check Out: 12:00 PM
- Concierge services
- Conference space
- Designated smoking areas
- Express check-out
- Fitness facilities
- Free WiFi
- Free self parking
- Full-service spa
- Garden
- Gift shops or newsstand
- Laundry facilities
- Luggage storage
- Meeting rooms
- No elevators
- Number of bars/lounges - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Pets not allowed
- Porter/bellhop
- Professional property host/manager
- Safe-deposit box at front desk
- Service animals not allowed
- Terrace
- Wheelchair accessible (may have limitations)
Essential workers only - NO
FAQs about Lake Kivu Serena Hotel
What time is check in?
Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a gym at Lake Kivu Serena Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Lake Kivu Serena Hotel?
Yes, there is a pool on-site at the property.
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What is cool about this hotel?
It's right on the beach, just steps from Kivu Lake and Gisenyi Beach, and offers a full-service spa, an outdoor pool with a poolside bar, a restaurant serving British cuisine, free WiFi, fitness facilities and meeting/banquet spaces; an airport shuttle is available for USD 120 one-way.