The Phoenix Resort
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 3:00 PM - anytime
Check-Out 11:00 AM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Babysitting or childcare (surcharge)
- Barbecue grill(s)
- Beach nearby
- Breakfast available (surcharge)
- Carport
- Check In: 3:00 PM - anytime
- Check Out: 11:00 AM
- Children's club
- Children's club (free)
- Computer station
- Concierge services
- Elevator
- Elevator door width (centimeters) - 91
- Elevator door width (inches) - 36
- Firepit
- Fishing nearby
- Fitness facilities
- Free WiFi
- Free reception
- Free self parking
- Front desk (limited hours)
- Full-service spa
- Garden
- Gas grill
- Handrails in stairways
- Laundry facilities
- Luggage storage
- Multilingual staff
- Number of bars/lounges - 2
- Number of coffee shops/cafes - 1
- Number of outdoor pools - 2
- Number of restaurants - 1
- Outdoor furniture
- Pets not allowed
- Playground on site
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snorkeling nearby
- Spa treatment room(s)
- Stairwell handrail height (centimeters) - 91
- Stairwell handrail height (inches) - 36
- Supervised childcare/activities (surcharge)
- Tours/ticket assistance
- Well-lit path to entrance
- Wheelchair accessible – no
- Yoga classes/instruction on site
FAQs about The Phoenix Resort
What time is check in?
Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a gym at The Phoenix Resort?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at The Phoenix Resort?
Yes, there is a pool on-site at the property.
- San Pedro Ambergis Cay Beach - 0.4 mi
- Hol Chan Marine Reserve - 6.4 mi
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Try some of these examples:
"What's for breakfast?"
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