Hotel 28

Overview
Av. Xelha Sm 27 Mz 14, Cancun, 77509 Mexico
In Cancun (Downtown Cancun)
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

It’s in downtown Cancun near Mercado 28 and offers individually decorated rooms with kitchens, memory-foam beds and 45-inch Smart TVs plus free Wi‑Fi, an outdoor pool with a poolside bar, a terrace and secured parking; continental breakfast is available for a surcharge.

Trusted

We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Breakfast available (surcharge)
Free WiFi
Secured parking
Number of poolside bars - 1
Select your room

Check-In 3:00 PM - 9:30 PM

Check-Out 12:00 PM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Airport transportation - drop-off (surcharge)
  • Beach shuttle (surcharge)
  • Beach towels
  • Breakfast available (surcharge)
  • Casino nearby
  • Check In: 3:00 PM - 9:30 PM
  • Check Out: 12:00 PM
  • Designated smoking areas
  • Free WiFi
  • Free self parking
  • Front desk (limited hours)
  • No accessible airport shuttle
  • No cribs (infant beds) available
  • No elevators
  • No rollaway/extra beds available
  • Number of outdoor pools - 1
  • Number of poolside bars - 1
  • Outdoor entertainment area
  • Outdoor furniture
  • Pets not allowed
  • Professional property host/manager
  • Secured parking
  • Service animals not allowed
  • Stair-free path to entrance
  • Terrace
  • Uncovered parking
  • Well-lit path to entrance
  • Wheelchair accessible – no

Day 1

Breakfast Café Nader - Cozy local breakfast spot known for strong coffee and Mexican pastries - about 0.8 km – 10 min walk from Hotel 28
Lunch La Habichuela - Iconic Cancun restaurant serving traditional Yucatecan cuisine in a garden setting; famous for seafood and Mayan-inspired dishes - about 2.5 km – 10 min drive from Hotel 28
Dinner Harry's Prime Steakhouse & Raw Bar - Upscale dinner with sea views and a varied steak and seafood menu, perfect for a special night out - about 3.0 km – 12 min drive from Hotel 28
Activity Parque Las Palapas & Mercado 28 - Vibrant city square and nearby artisan market for souvenirs, street food and live music; great for an easy first-day stroll - about 1.5–2.0 km – 6–10 min drive from Hotel 28

Day 2

Breakfast Café Antoinette - French-style bakery and cafe with fresh pastries and a relaxed atmosphere to start the day - about 1.0 km – 8 min drive from Hotel 28
Lunch Mango Cafe, Isla Mujeres - Popular island cafe known for fresh seafood and local flavors right near the beach; casual and scenic - on Isla Mujeres after ferry - includes ferry time from Hotel 28
Dinner La Parrilla - Lively downtown Mexican restaurant with traditional dishes and live music, ideal for an authentic dinner experience - about 2.0 km – 10 min drive from Hotel 28
Activity Isla Mujeres day trip - Drive to Puerto Juárez ferry (about 15 km – 25 min) then take a 20-minute ferry; on the island enjoy beaches, snorkeling, golf-cart sightseeing and Punta Sur views - total travel time roughly 1 hour each way including transfers

Day 3

Breakfast Panadería Rosetta - Local bakery offering fresh breads, Mexican breakfast plates and great coffee for a quick start - about 0.5 km – 6 min walk from Hotel 28
Lunch Ejidal or local cenote-area restaurant - Typical lunch stop near Chichén Itzá offering regional dishes and refreshing drinks during the day trip - near Chichén Itzá after arrival
Dinner Puerto Madero - Contemporary Argentine-Uruguayan steakhouse with waterfront views and a premium menu, great for a relaxed final-night dinner - about 3.5 km – 12–15 min drive from Hotel 28
Activity Chichén Itzá day trip - World-famous archaeological site; guided tour recommended to learn Mayan history, often combined with a visit to a nearby cenote for a swim - about 200 km – 2–2.5 hours drive from Hotel 28 (full-day excursion)

FAQs about Hotel 28

What time is check in?

Check in time is 3:00 PM - 9:30 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a pool at Hotel 28?

Yes, there is a pool on-site at the property.

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