Kimpton El Castelar Polanco by IHG

Overview
Emilio Castelar 107 Colonia Polanco, Mexico City, 11550 Mexico
Near Avenida Presidente Masaryk
9.0
Excellent
Call to book 1-800-219-2797 by Res.ai
Group Sales: 1-800-906-2871
AI Insight

It offers a rooftop terrace, an outdoor pool with cabanas, spa services and a health club, complimentary daily reception and free bicycles, plus pet-friendly policies with no pet fees and locally‑sourced organic dining options.

Trusted

We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Free WiFi
Breakfast available (surcharge)
Pets allowed (no fees)
Pool umbrellas
Select your room

Check-In 4:00 PM - anytime

Check-Out 11:00 AM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • 24-hour front desk
  • Afternoon tea
  • At least 80% of all lighting comes from LEDs
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Casino nearby
  • Check In: 4:00 PM - anytime
  • Check Out: 11:00 AM
  • Coffee/tea in common areas
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator
  • Elevator door width (centimeters) - 89
  • Elevator door width (inches) - 35
  • Events/parties not allowed
  • Food and water bowls
  • Free WiFi
  • Free airport transportation
  • Free bicycles on site
  • Free pool cabanas
  • Free reception
  • Health club
  • Health or beauty spa nearby
  • LGBTQIA+ friendly
  • Litter box
  • Locally-owned & organized tours & activities
  • Locally-sourced food on site (80% or more)
  • Luggage storage
  • No accessible airport shuttle
  • No accessible shuttle
  • No single-use plastic water bottles
  • Number of bars/lounges - 1
  • Number of outdoor pools - 1
  • Number of restaurants - 1
  • Organic food
  • Outdoor furniture
  • Pets allowed
  • Pets allowed (no fees)
  • Pool umbrellas
  • Porter/bellhop
  • Professional property host/manager
  • Proposal/romance packages available
  • Recycling
  • Reusable cups only
  • Reusable tableware only
  • Rooftop terrace
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Spa services on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tours/ticket assistance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site

FAQs about Kimpton El Castelar Polanco by IHG

What time is check in?

Check in time is 4:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a pool at Kimpton El Castelar Polanco by IHG?

Yes, there is a pool on-site at the property.

Is Kimpton El Castelar Polanco by IHG pet friendly?

Yes, pets are allowed. Pets allowed (no fees)

Similar Hotels
Kimpton Virgilio Polanco by IHG
Mexico City, CDMX
~0.05 miles away from Mexico City
View
Casa Polanco Hotel Boutique
Mexico City, CDMX
~0.10 miles away from Mexico City
View
Las Alcobas a Luxury Collection Hotel, Mexico City
Mexico City, CDMX
~0.10 miles away from Mexico City
View