Kimpton El Castelar Polanco by IHG
It offers a rooftop terrace, an outdoor pool with cabanas, spa services and a health club, complimentary daily reception and free bicycles, plus pet-friendly policies with no pet fees and locally‑sourced organic dining options.
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Check-In 4:00 PM - anytime
Check-Out 11:00 AM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- 24-hour front desk
- Afternoon tea
- At least 80% of all lighting comes from LEDs
- Braille or raised signage
- Breakfast available (surcharge)
- Casino nearby
- Check In: 4:00 PM - anytime
- Check Out: 11:00 AM
- Coffee/tea in common areas
- Concierge services
- Dry cleaning/laundry service
- Elevator
- Elevator door width (centimeters) - 89
- Elevator door width (inches) - 35
- Events/parties not allowed
- Food and water bowls
- Free WiFi
- Free airport transportation
- Free bicycles on site
- Free pool cabanas
- Free reception
- Health club
- Health or beauty spa nearby
- LGBTQIA+ friendly
- Litter box
- Locally-owned & organized tours & activities
- Locally-sourced food on site (80% or more)
- Luggage storage
- No accessible airport shuttle
- No accessible shuttle
- No single-use plastic water bottles
- Number of bars/lounges - 1
- Number of outdoor pools - 1
- Number of restaurants - 1
- Organic food
- Outdoor furniture
- Pets allowed
- Pets allowed (no fees)
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Proposal/romance packages available
- Recycling
- Reusable cups only
- Reusable tableware only
- Rooftop terrace
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Spa services on site
- Stair-free path to entrance
- Tile flooring in public areas
- Tours/ticket assistance
- Visual alarms in hallways
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
FAQs about Kimpton El Castelar Polanco by IHG
What time is check in?
Check in time is 4:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a pool at Kimpton El Castelar Polanco by IHG?
Yes, there is a pool on-site at the property.
Is Kimpton El Castelar Polanco by IHG pet friendly?
Yes, pets are allowed. Pets allowed (no fees)
- Auditorio Nacional - 0.7 mi
- Polanco - 0.7 mi
- Museo Nacional de Antropologia - 1.2 mi
- Chapultepec Park - 1.4 mi
- La Feria de Chapultepec - 1.6 mi
- Jardin Botanico - 1.6 mi
- Parque Zoologico de Chapultepec - 1.6 mi
- Museo Rufino Tamayo - 1.7 mi
- Castillo de Chapultepec - 1.9 mi
- Museo Nacional de Historia - 2.0 mi
- Museo de Arte Moderno - 2.0 mi
- Papalote Museo del Nino - 2.1 mi
- Monumento a los Ninos Heroes - 2.1 mi
- Monumento a los Heroes de la Independencia - 3.1 mi
- Embajada de Estados Unidos / American Embassy - 3.2 mi
- Embajada de Estados Unidos / American Embassy - 3.2 mi
- Reforma 222 Shopping Center - 3.7 mi
- Museo de Ripley / Ripley Museum - 4.2 mi
- Museo Universitario del Chopo - 4.4 mi
- Museo Nacional de la Revolucion - 4.5 mi
- World Trade Center of Mexico City - 4.6 mi
- Centro de la Imagen - 5.0 mi
- Palacio de Los Deportes - 5.5 mi
- Plaza Mexico - 5.6 mi
- Alameda Central - 5.6 mi
- Museo Franz Mayer - 5.7 mi
- Palacio de Bellas Artes - 5.9 mi
- Torre Latino - 5.9 mi
- Iglesia de Balvanera - 5.9 mi
- Museo Biblioteca Palacio Postal - 6.0 mi
- Plaza de Santo Domingo - 6.6 mi
- Ayuntamiento (City Hall) - 6.6 mi
- Centro Historico Downtown Mexico City - 6.7 mi
- Plaza de las Tres Culturas - 6.7 mi
- Plaza de la Constitucion - 6.7 mi
- Zocalo - 6.7 mi
- Metropolitan Cathedral (Catedral Metroploitana) - 6.7 mi
- Sagrario Metropolitano - 6.8 mi
- Museo de la Ciudad de Mexico - 6.8 mi
- La Ensenanza - 6.8 mi
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What is cool about this hotel?
It offers a rooftop terrace, an outdoor pool with cabanas, spa services and a health club, complimentary daily reception and free bicycles, plus pet-friendly policies with no pet fees and locally‑sourced organic dining options.