Discover Hotel Indigo New York City-Chelsea, a brand-new, elegant Chelsea New York City hotel featuring organic designs, simple balance, and warm service for an incomparable downtown NY hotel experience. On top of its 122 guestrooms including two gorgeous penthouse suites, our Chelsea Manhattan hotel also provides fine dining, a rooftop bar and lounge, spa style bathrooms, 24-hour health & fitness center, and a unique location, combining a personalized boutique atmosphere with the amenities of an upscale hotel.
As the newest addition to the Chelsea Flower District, Hotel Indigo New York City-Chelsea is surrounded by rows of compelling art galleries, the best in fine dining and nightlife, renowned theatre, and chic boutiques, creating the ideal setting for a refined and relaxing New York travel experience. For the business traveler, Hotel Indigo New York City-Chelsea is at the heart of it all, conveniently located near the Jacob Javits Convention Center, Penn Station, and Madison Square Garden. Engage in inviting space on exhilarating city streets in the epicenter of New York entertainment, fashion and culture with Hotel Indigo. Peruse the many area activities the surrounding area showcases in our leisure guide.
Star Rating:
Local Attractions:
Jacob Javtis Center
Times Square
Madison Square Garden
Manhattan Mall
Great central location (loved the florists in the street), everything was very clean (fantastic bathroom), the room was comfortable and super practical, very quiet, spacious even for two women sharing...
more »
Great central location (loved the florists in the street), everything was very clean (fantastic bathroom), the room was comfortable and super practical, very quiet, spacious even for two women sharing it :) Lots of nice attention to details in the room, mini fridge, tea/coffee making facility, wifi, ipod docking station etc. Service was fast, friendly and efficient. Only tip: don't grab breakfast in the hotel. It is just alright but won't blow your mind. Considering the choice of breakfast places within walking distance from the hotel, we preferred to find somewhere different and inspiring every morning. « less
“Pleasant Hotel, Perfectly Fine”
May 18, 2013
James_Manktelow, UK | Trip type: Business
Hotel Indigo is a perfectly acceptable small hotel in mid-town Manhattan. My room was small (as usual in city center hotels) but was well maintained and comfortable. The gym was...
more »
Hotel Indigo is a perfectly acceptable small hotel in mid-town Manhattan. My room was small (as usual in city center hotels) but was well maintained and comfortable. The gym was small but well equipped; and the staff were generally helpful.
My only criticism was that the staff in the breakfast room were on two occasions not ready for guests in the morning. That said, food was good and interestingly varied. « less
“Good value”
May 11, 2013
Operatica, Denver, Colorado | Trip type: Couples
The hotel is located in the flower district with very easy access to the subway and Penn Station. The best feature was the quietness of the room, windows must be...
more »
The hotel is located in the flower district with very easy access to the subway and Penn Station. The best feature was the quietness of the room, windows must be of good sound proof as I didn't hear much of the construction next door and/or sirens, so quite pleased with that. The first night, I nearly froze to death as the AC seemed to be "stuck", after all, it was winter still, but the problem was resolved the next day as I brought it up to the front desk's attention, and they were friendly and efficient about it. For some of you who feel that reception is not that friendly, remember, you're in NYC, that's the culture, so expect some formality (which I prefer really).
The rooftop bar was closed for repairs/remodeling, so I don't know how long that will take to be completed, so if that's an important feature for you, I suggest you check in advance wether is completed or not.
Didn't dine at the restaurant, but had breakfast one morning, but unfortunately wasn't thrilled, though I ordered just the usual eggs, toast and bacon, and coffee, they were out of cream, and they didn't offer cappuccinos or lattes so I skipped the coffee all together. Perhaps the hotel don't have the demand for proper coffee, as there's plenty of coffee houses nearby.
We normally wouldn't stay here for business, though my partner had a business meeting, but we were also seeing Placido Domingo in La Traviata at the Met.
Overall, great value for your money in NYC. At least it was during my visit!
“Small clean rooms in convenient Midtown location”
May 11, 2013
10RatsRock, Seattle, Washington | Trip type: Friends getaway
Rooms are small but clean. OK if you have a king size bed, but not really workable with two double beds. My friends could hardly move around their room without...
more »
Rooms are small but clean. OK if you have a king size bed, but not really workable with two double beds. My friends could hardly move around their room without crawling over the beds. Rooms were small EVEN by city standards.
Staff was friendly and helpful.
Hotel is in the flower district, not Chelsea.
Not a great street. But not far to walk to better streets.
Walking distance from Penn Station makes it convenient to get to, even with luggage. « less
“Meh...”
May 10, 2013
AuntBethi37, Los Angeles, California | Trip type: Business
I stayed here for 2 weeks on a business trip. When I arrived, I had 3 bags and the Taxi driver honked his horn about 5 times to get the...
more »
I stayed here for 2 weeks on a business trip. When I arrived, I had 3 bags and the Taxi driver honked his horn about 5 times to get the attention of someone to come help me but that proved useless. After lugging all my bags in, two of the staff members were holding what sounded to be a personal conversation about their plans later and just sort of ignored the fact that I existed. The man who helped me was friendly though so he gets an A+. I otherwise didn't really interact with them all that much which is strange considering the length of time I was there. The hotel restaurant didn't suite my taste but was very nice from what I could see.
The rooms are small but this is New York City so I'm sure that's to be expected. The housekeeping was okay for the most part. Read as: the room was clean. Every day I was losing towels - I started with 2 bath towels, a hand towel, and a wash cloth. Day 2 I lost my hand towel. Day 3 I lost a bath towel. It was strange. I also realized about the 3rd day that in order to have the trash can under the desk cleaned out, I had to put it in the middle of the walkway. The WiFi was awful. I was on the 5th floor (it's a 16flr hotel) and couldn't get but 1 bar on my brand new iPad. My laptop managed 2 bars - enough to get onto Facebook and check some emails. But overall I can rate my WiFi experience at a 1. The "gym" was very tiny ... again ... NYC. And I never made it to the rooftop bar.
It was incredibly loud for my entire trip. I was right next to the housekeeping closet and it was either that or the stairway door but people were just in and out all the time and the slamming was ridiculous.I could hear other guests through the vent in my bathroom so clearly that I could have participated in their conversation (even with the door shut). And forget about sleeping in; Nearby construction started at about 7 am every single day and was LOUD.
The hotel location was great, it was nice walking down the street through the fresh flowers each day but I spent as little time at the hotel as was possible. « less
Read management response to this review.
Management response from Bill Mehalco, Front Office Manager
Dear AuntBethi37,
Thank you for taking the time to write about your experience at our hotel. We greatly appreciate any feedback positive or negative, and will do our best to address any issue. Please accept my sincerest apologies for certain mishaps during your stay. I have brought this up in my monthly meeting with my staff and have forward on over your comments regarding your room to the respected departments.
Thank you very much for staying with us. Below is my contact information if you find yourself back in the city.
All the Best, Mariam Dar 646-484-4329
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 24 hours for individual reservations
4 weeks for entire group contracts
Nightly Parking:
$50
Typical Group Deposit:
25%
Total Taxes:
14.75%
Total Misc Fees:
$3.50 USD (mandatory resort fees/taxes)
State Tax:
8.88%
Occupancy Tax:
3.50%
City Tax:
5.88%
Parking Fee:
50.00 Per Night
Porterage Fee:
10.00 Per Item (round trip)
Gym Fee:
0.00 Per Day
Additional Person Fee:
25.00 Per Person (per night)
Rooms Wireless Internet Fee:
0.00 Per Day
Rooms Wired Internet Fee:
0.00 Per Day
Meeting Wireless Internet Fee:
0.00 Per Day
Meeting Wired Internet Fee:
0.00 Per Day
Food and Beverage Service Charge:
20.00%
Avg. Buffet Breakfast Cost:
21.00 Per Person
Avg. Plated Lunch Cost:
25.00 Per Person
Avg. Buffet Lunch Cost:
34.00 Per Person
Avg. Plated Dinner Cost:
28.00 Per Person
Morning Break Cost:
14.00 Per Person
Afternoon Break Cost:
14.00 Per Person
Banquet Gallon of Coffee:
26.00 Per Person
Banquet Soda:
4.00 Per Item
Banquet Reception w Hors d'oeuvres:
22.00 Per Person/Per Hour (for the first hour)
Room Types - Hotel Indigo New York City Chelsea
One King Bed, Non-Smoking, Accessible
This light-filled guestroom offers 1 king bed with premium linens. Decor includes colorful modern artwork and gleaming hardwood floors. The 32-inch flat-screen HDTV comes with more than 150 channels. Wireless and wired high-speed Internet access is complimentary. The in-room safe accommodates laptops. The spa-inspired bathroom includes robes, Aveda amenities, and a roll-in shower. All guestrooms are nonsmoking.
Two Double Beds, Non-Smoking
This light-filled guestroom offers 2 double beds with premium linens. Decor includes colorful modern artwork and gleaming hardwood floors. The 32-inch flat-screen HDTV comes with more than 150 channels. Wireless and wired high-speed Internet access is complimentary. The in-room safe accommodates laptops. The spa-inspired bathroom includes robes and Aveda amenities. All guestrooms are nonsmoking.
One King Bed, Non-Smoking, Accessible
1 king
Television with cable channels and complimentary TV Internet access. Complimentary wired Internet access. Free local calls. Fax machine and in-room safe. Complimentary newspapers. Bathrobes. Iron/ironing board. Air conditioning. Non-Smoking.
Suite, One King Bed, Non-Smoking
This spacious, light-filled suite offers 1 king bed with premium linens. The sitting area features a 52-inch flat-screen HDTV and a sofa. Decor includes colorful modern artwork and gleaming hardwood floors. Wireless and wired high-speed Internet access is complimentary. The in-room safe accommodates laptops. The spa-inspired bathroom includes robes and Aveda amenities. All accommodations are nonsmoking.
Two Double Beds, Non-Smoking, Accessible
2 double
Desk. Television with cable channels and complimentary TV Internet access. Complimentary wired Internet access. Free local calls. Fax machine and in-room safe. Complimentary newspapers. Hair dryer. Bathrobes. Iron/ironing board. Air conditioning. Non-Smoking.
Standard
1 king
Desk. Television with cable channels and complimentary TV Internet access. Complimentary wired Internet access. Free local calls. Fax machine and in-room safe. Complimentary newspapers. Hair dryer. Bathrobes. Iron/ironing board. Air conditioning. Non-Smoking.
One King Bed, Non-Smoking
1 king
Desk. Television with cable channels and complimentary TV Internet access. Complimentary wired Internet access. Free local calls. Fax machine and in-room safe. Complimentary newspapers. Hair dryer. Bathrobes. Iron/ironing board. Air conditioning. Non-Smoking.
Amenities - Hotel Indigo New York City Chelsea
Air conditioning
Alarm clock
Baggage storage facilities
Breakfast in room
Central location
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Private car parking
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Valet Parking
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPet Friendly hotel.
No limit in pet weight.
$100 refundable deposit upon check in
Airport & Shuttle Information - Hotel Indigo New York City Chelsea
La Guardia - 17 miles
John F. Kennedy - 24 miles
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: n/a
Testimonials: Why use Hotel Planner?
"I spent a whole day searching for hotels on my own, then I found yours when using group travel as my search criteria. Your service has made these arrangements so much easier! Thank you!" J. B. - Oakland, CA
"I will definitely use you in the future. You saved me on this one as space was really tight that week in DC." K.T. - New York City, NY
Based on 671 traveler reviews 
Value
Cleanliness
“Fantastic”
“Good value”
One King Bed, Non-Smoking, Accessible
Two Double Beds, Non-Smoking
One King Bed, Non-Smoking, Accessible
Two Double Beds, Non-Smoking, Accessible
Standard
One King Bed, Non-Smoking